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28
ENGLISH
Problem Cause Solution
The brew group cannot
be inserted.
The brew group is not in its correct
position.
The brew group has not been placed in its
right position before being put back. Ensure
that the lever is in contact with the base of the
brew group and the hook of the brew group is
in its right position (see: “Reinserting the Brew
Group”).
To reset the machine: put the drip tray and
the coffee grounds drawer back. Do not inset
the brew group. Close the maintenance door,
switch off the machine and switch it on again.
Try to reinsert the brew group.
The machine is still performing the
descaling cycle.
When the descaling procedure is enabled, the
brew group cannot be removed. Wait for the
descaling procedure to end, then remove the
brew group.
Coffee does not have
enough crema or it is
watery.
The coffee grinder is set to a
coarse grinding.
Adjust the coffee grinder to a ner grinding.
The coffee blend is not suitable. Change the coffee blend.
The machine is performing the
autoregulation operation.
Prepare some cups of coffee.
The brew group is dirty or it needs
lubrication.
Clean the brew group.
Coffee drops leak from
the dispensing spout.
The coffee dispensing spout is
clogged.
Clean the coffee dispensing spout and its
holes with a bottlebrush.
The coffee outlet duct is clogged. Clean the coffee outlet duct.
Coffee is not hot
enough.
The cups that have been used are
cold.
Pre-heat the cups washing them under hot
water.
The set temperature is too low.
Check the menu settings.
Set the menu temperature to “MAX”.
You have added milk. Adding hot or cold milk always lowers the
coffee temperature to some extent.
The machine grinds
coffee beans, but the
coffee is not dispensed.
The coffee outlet duct is clogged. Clean the coffee outlet duct using the handle
of the measuring scoop or the handle of a
spoon. Switch off the appliance and switch it
on again.
The coffee grinder is set to a too
ne grinding.
Set the coffee grinder to a coarser grinding.
The brew group is dirty. Clean the brew group.
The coffee dispensing spout is
dirty.
Clean the coffee dispensing spout and its
holes with a bottlebrush.
Coffee is dispensed
slowly.
The coffee grinder is set to a too
ne grinding.
Use a different coffee blend or adjust the
coffee grinder.
The brew group is dirty. Clean the brew group.
The coffee outlet duct is clogged. Clean the coffee outlet duct using the handle
of the measuring scoop or the handle of a
spoon.
The machine circuit is clogged by
limescale.
Perform the descaling.
4219-450-03601 MANUAL GAG. ANIMA CLASS-PREST. EN-ES-PT.indd 28 03/12/2018 15:01:37
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