User Manual - Page 14

For JVW5301EJESC. Also, The document are for others GE - General Electric models: JVW5301, JVW5361, PVW7301, PVW7361

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14
29-6066
Troubleshooting tips ... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem Possible Cause What To Do
Fan/Light does not operate
when either button is
pressed
A house fuse may be blown or
a circuit breaker tripped.
Replace fuse or reset circuit breaker.
Fan does not operate when
fan Lo, Med, Hight buttons
are pressed
The blower connector is loose
or not plugged into its mating
connector.
Disconnect power to the unit. Remove the filters and look
up at the blower. If the blower connector plug is loose
or you see the connector dangling, the installer failed
to plug it in securely. See the mini manual for the plug
location and how to plug in the connector.
Loud or abnormal airflow
noise
Wrong duct size used in
installation.
This hood requires 6” (15.2 cm) ducting to perform
optimally. Using smaller duct pipe will cause reduced
venting.Minimize the duct run length and number of
transitions and elbows. GE service technicians cannot
correct this issue if installed improperly.
Fan fails to circulate
air or moves air slower
than normal and/or fan is
making loud or abnormal
airflow noise
Obstructions in duct work. Make sure nothing is blocking the vent. Make sure your
wall or roof cap has a blade or door.
Damper blade on wall or roof
cap may not be open.
Make sure damper swings freely. Damper blades may flip
over and will not fully open when this happens. Adjust to
original position.
Metal grease filter and charcoal
filter (if present) may be dirty.
Clean the metal grease filter and replace charcoal filter (if
present). See Care and Cleaning of the Vent Hood.
Insufficient makeup
(replacement) air
Sufficient makeup (replacement) air is required for
exhausting appliances to operate to rating. Check with
local building codes, which may require or strongly advise
the use of makeup air.
The hood controls are not
operating correctly
Control logic confused. Disconnect power to the hood by resetting the circuit
breaker. Wait 30 seconds to allow controls to reset.
Early light failure Replacing lights with bare
hands.
Replace lights while wearing gloves to keep skin oils off
lights.
Light wattage is too high. Replace with correct wattage.
TROUBLESHOOTING TIPS