Hive Active Heatin
Hive Thermostat Mini
user guide
Hive Active Heating is the clever way to control your
heating, and if you have a hot water tank, your hot water
too. This guide tells you everything you need to know.
Welcome to Hive
Active Heating
Hot tip: If you’ve bou ht Hive Active Heatin , for help controllin your
heatin and hot water remotely visit hivehome.com
Menu/Confirm
Screen
Down
Up
2
Contents
Heating
Hot water page 6
Other features page 8
Multizone page 9
Troubleshooting page 11
page 4
3
Gettin started
How to chan e the temperature:
1
2
3
Tap the up arrow to increase the target temperature
Your heating will come on if the target temperature is above the actual
temperature (you’ll see when the heating is on)
Tap the down arrow to lower the target temperature
Select the mode you want by usin the up or down arrow and
tappin
the Menu/Confirm icon to confirm selection
4
Heatin
How to chan e mode:
1
2
Tap any icon to wake up the thermostat
Once the screen turns on press the Menu/Confirm icon
3
4
Schedule turns your heatin
on and o when you want it to and can
be more ener y e cient
Manual makes sure your home maintains a constant temperature
O
leaves your heatin in Frost Protection - so your heatin will only
come on if your home drops below 7°C. You’ll see
on the screen
to remind you that Frost Protection is enabled.
Boost increases your heatin for a set amount of time chosen
Your thermostat has 4 heatin
modes Schedule, Manual, Boost and O
Here you’ll see the dierent modes: Schedule, Manual, Boost
and O (if you have Heating & Hot Water, you will first be
presented with a screen to Choose Function Heating Hot Water.
Use or to select the function and tap on Menu/Confirm
to select)
5
Settin up a heatin schedule:
To set-up your heating schedule for the Hive Mini Thermostat, you will need
to do so via the app.
To view our help article on setting up schedules for heating and hot water
via the Hive app, this can be found under the support section of our website,
or directly at the link below:
https://community.hivehome.com/s/article/How-do-I-set-up-heating-and-
hot-water-schedules-using-the-Hive-app
Use the Up or Down icon to
choose between Heating & Hot Water
function, then tap Menu/Confirm
to select Hot Water
6
Hot water
Hot water features are not shown on combi boilers (boilers without a
separate hot water tank) as they automatically heat water when it’s needed.
How to turn your hot water on or o :
1
2
3
4
5
Hot tip: If you only want hot water at certain times of the day,
usin
Schedule mode could be more ener y e cient.
Wake your thermostat by tapping
any of the icons on the screen
Once the screen turns on press
the Menu/Confirm icon
Tap Menu/Confirm to confirm
Choose between On, Schedule,
Boost or O
usin the
Up or Down icons
7
Settin up a new hot water schedule:
To set-up your Hot Water schedule for the Hive Mini Thermostat, you will need
to do so via the app.
To view our help article on setting up schedules for heating and hot water
via the Hive app, this can be found under the support section of our website,
or directly at the link below:
https://community.hivehome.com/s/article/How-do-I-set-up-heating-and-
hot-water-schedules-using-the-Hive-app
How to boost your heating or hot water for a short time:
8
On the Hive Thermostat Mini, you can send a boost command throu h your
Hive app, ran
in from 15 minutes ri ht up to 6 hours.
You can also boost directly from your Hive Mini device for a duration ranging
from 15 minutes up to 6 hours.
Once the set boost duration has finished, your thermostat will resume it’s
previous settin
of either manual set temperature, schedule or o in frost
protection mode.
You can find out more about our boost functionality in the app here:
https://community.hivehome.com/s/article/How-do-I-boost-my-heatin
-or-
hot-water-usin -the-Hive-app
Hive Multizone
If you are a Hive Multizone customer, to chan e the zone name of each
thermostat lo in to the Hive app or online dashboard and select
Mana e Devices.
Zone name
Multizone lets you control up to six existing plumbed heating zones in
your home. Each zone needs its own Hive thermostat and receiver.
9
10
Troubleshootin :
If you need to identify which of your Hive thermostats belon s to which
receiver follow these steps:
1
Turn the heatin o in every zone usin the app or thermostats
2
When you look at the receivers the ‘central heatin ’ li ht should
be switched o on each receiver
3
Turn the heatin on in one zone only by usin the app or thermostat.
The ‘central heatin ’ li ht on one receiver will turn reen showin that
this thermostat is paired to this receiver
4
Repeat these steps to identify which receivers your other thermostats
are paired with.
For more information on Hive Multizone, please visit hivehome.com/support
11
Troubleshootin
How to chan e the batteries:
1
2
3
4
Press tab to open
A red battery symbol means your batteries need to be replaced
with four new AAA batteries.
Pull the front of the Thermostat away from the backplate
Lift your thermostat o
the hooks that hold it against the
wall and turn it over to access the batteries
Simply pop the batteries out and put the new ones in
Re-hook the top of your thermostat and then press the
bottom until it clicks to secure it to the wall
12
No si nal
Hot tip: Even without a si
nal you can still manually switch your heatin
and hot water on and o by pressin the buttons on the Hive receiver
(usually beside your boiler) when its ‘Status’ li ht is red.
No si nal
If this message shows along with this symbol – it means your thermostat
and receiver aren’t communicating.
For more information visit hivehome.com/support or get in touch with the
Hive team by going to hivehome.com/contact-us
13
Icons you mi ht see on your thermostat
1
2
3
4
5
6
7
8
Hot Water mode on
Heatin
mode on
Actual temperature
Down button
Menu button
Up button
Tar
et temperature
Frost protection
Actual
Tar
et
9
10
11
Boost mode on
Boostin
has ended Boostin stopped
Boostin
to tar et for duration
14
1
2
654
7
3
8
15
9
16
10
17
11
18
19
If for any reason you need to return your Hive Active Heatin , simply return
your box and its contents to the retailer. Any return is subject to the retailer’s
refund policy so please don’t for
et to check the retailer’s refund policy too.
Can we help?
You can view our handy how-to-use videos alon with hints and tips
at hivehome.com/support
To avoid environmental and health problems due
to hazardous substances in electrical and electronic
oods, appliances marked with a crossed out wheeled
bin should not be placed into your household rubbish
bin. Instead, when they are unable to be re-used, they
should be recycled. Your local authority will be able
to advise you on the location of the nearest recyclin
centre that is authorised to accept this type of waste.
Please recycle responsibly.
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Registered in England (No.5782908) SL4 5GD, UK.
Bord Gáis Energy. Registered in Ireland (No. 463078)
DO2 HH27, Ireland. All rights reserved. IG70003650517V1
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