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Troubleshooting en-us
43
Issue Cause and troubleshooting
Detergent residue is
present in the deter-
gent dispenser or
the tab collecting
tray.
Spray arms were blocked by dishware so deter-
gent was not rinsed out.
▶
Check that the spray arms are not blocked and
can rotate freely.
Detergent dispenser was damp when detergent
was added.
▶
Only add detergent to the detergent dispenser
when dry.
Excessive formation
of foam occurs.
Hand soap got in the rinse aid dispenser.
▶
Immediately add rinse aid to the dispenser.
→
"Adding rinse aid", Page19
Rinse aid has been spilled.
▶
Remove the rinse aid with a cloth.
Detergent or machine care product used causes
excessive foaming.
▶
Change the brand of detergent.
Connection to home
network is not es-
tablished.
WLAN on router is not active.
▶
Check the wireless network connection of your
router.
WLAN display is
flashing.
Connection to home network is not available.
▶
Activate the wireless network connection on
your router.
Home Connect can-
not be implemented
correctly.
Home Connect set incorrectly.
▶
Please consult the documents supplied for
HomeConnect.
There is a technical error.
▶
Please consult the information on support in
the documents supplied for HomeConnect.
Refill indicator for
rinse aid lights up.
No rinse aid.
1.
Add Rinse aid →
Page19
.
2. Set the amount of rinse aid to be dispensed.
→
"Setting the amount of rinse aid", Page19
Refill indicator for
rinse aid does not
light up.
Rinse aid system is switched off.
▶
Set the amount of rinse aid.
Display flashes. Appliance door is not closed properly.
▶
Close the appliance door.
‒ Arrange the dishware so that no parts
project beyond the rack and prevent the ap-
pliance door from closing properly.
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