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20
The DTS Play-Fi
®
App
says “Play-Fi Devices
Lost.”
If you see this message, it could mean one or more things:
• The connection to your network is very weak.
• There is heavy network traffic.
• You have moved out of your personal network’s coverage range.
• You have lost your network connection.
• You have connected to a network other than the one your Paradigm product(s) are on.
• Your device’s wireless streaming has been taken over by another app.
• Your device lost power in the middle of communication.
Make sure the following are true:
• Verify that your network setting and that your devices are connected to the same network.
• Ensure that your device has not left the range of your router.
• Verify that your device is on the same network as your Paradigm product.
Finally, exit and then restart the DTS Play-Fi
®
App. It should now find all of your Paradigm product(s).
If you are still unable to find the Paradigm product(s), perform a Reset (see page 16) on the offending
unit and re-download the DTS Play-Fi
®
App.
Problem Possible Solutions
BASIC TROUBLESHOOTING (cont’d …)
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