MyPOS COMBO User Manual

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myPOS Smart Technical Specicaon & Warranty (Updated March 2018) | page 8

myPOS Combo - User Manual | page 8

Accepting payments

Once your new myPOS Combo device is connected to the Internet and acvated, it is

ready to accept payments with credit and debit cards.

Your myPOS Combo supports three dierent methods for accepng payments with

credit and debit cards - Magnec Stripe (on the right part of the device), CHIP & PIN

(on the boom part of the device) and Contactless (NFC, build-in antenna under the

display).

Payment transaction

Every me you switch on your myPOS Combo terminal, it will automacally connect

to the Internet and will display the home screen. When you press the green key (O

ENTER), the terminal will go directly to the PAYMENT screen ready for performing a

Payment transacon. Making a Payment transacon with your myPOS Combo is easy

and convenient. Please follow the 3 basic steps wrien below.

Step 1: Enter the amount of the transacon in the PAYMENT Screen. The amount

must be entered without the decimal point. For example: for an amount of 5.00,

enter 500 on the keyboard. When the PAYMENT screen display the correct amount,

conrm by pressing the green key (O ENTER). If you need to correct the amount,

please use the yellow key (< CLEAR) to delete the last entry or the red key

(X CANCEL) to start the process from the beginning.

Step 2: Ask your customer for his or her credit or debit card. If the card has a CHIP

insert the card in the boom reader with the CHIP facing towards the keyboard

When myPOS Combo is reading the card, the screen will ash Green. If the card is

not recognized, the screen will ash Red. Please check if the card is inserted properly

in the reader, remove it and try again. If the problem persists, please ask your

customer for another card. CHIP cards usually require a PIN code in order to conrm

a transacon. If a PIN code is required for a card, your myPOS Combo terminal will

display the ENTER PIN screen. Please, hand the terminal to the customer and ask him

or her to enter his or her PIN code securely and to press the green key (O ENTER)

when ready.

If the card supports PIN (personal idencaon number) check, the terminal will

process the PIN code and will display PIN OK if the correct PIN code has been

entered by your customer.

The myPOS Combo will iniate the transacon authorizaon process by

communicang with myPOS. The PROCESSING screen will indicate that the

procedure is not completed.

If the transacon request with a card has been approved by the issuer, the myPOS

Combo terminal will display a conrmaon message: “TRANSACTION IS APPROVED”.

At this point, you can remove the card from the reader and return it to the customer.

Step 3: The myPOS Combo device will automacally print the merchant’s copy of

the receipt for the approved PAYMENT transacon. Then the terminal will wait 3

seconds, beep and start prinng the customer’s copy of the receipt.

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MyPOS COMBO Mobile Card Machine With A Receipt Printer