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en Trouble shooting
14
The lid cannot be opened. A slight vacuum has formed and it is
holding the lid closed.
Do not use force or tools to open it. Initi-
ate vacuum-sealing again and then can-
cel it immediately.
Disconnect the appliance from the
mains power supply. Wait 30 seconds
and then start up the appliance again.
Touch the on/off symbol for more than
5seconds. The system is reset.
Fault Error Causes Possible remedy
Customer service en
15
4Customer service
Cust omer ser vi ce
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
When calling us, please quote the full product number
(E no.) and the production number (FD no.) so that we
can provide you with the correct advice. The rating plate
bearing these numbers can be found when you open
the appliance door.
To save time, you can make a note of the numbers for
your appliance and the telephone number of the after-
sales service in the space below in case you need
them.
Please note that a visit from an after-sales service
engineer is not free of charge in the event that the
appliance has been misused, even during the warranty
period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
E no.
FD no.
After-sales service O
GB 03448928999
Calls charged at local or mobile rate.
IE 014502655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
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