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White streaks come
through the holes in the
soleplate.
Your boiler has a build-up of scale because it
has not been rinsed out regularly.
Rinse out the boiler.
Brown streaks come through
the holes in the soleplate
and stain the linen.
You are using chemical descaling agents or
additives in the water for ironing.
Never add this type of product in the water tank or
in the boiler (see § “for what water may be used”).
Contact an Approved Service Centre.
The soleplate is dirty or
brown and may stain the
linen.
You are ironing at too high a temperature. See our recommendations regarding temperature
control setting.
Your linen is not rinsed sufficiently or you have
ironed a new garment before washing it.
Ensure linen is rinsed thoroughly to remove any
soap deposits or chemicals on new garments
which may be sucked up by the iron.
You are using starch. Always spray starch on the reverse side of the
fabric to be ironed.
There is no steam or there
is little steam.
The water tank is empty (red light is flashing). Fill the tank and press the "OK" button until the
indicator goes out.
The soleplate temperature is set to the
maximum.
The generator is working but steam is very hot and
dry As a consequence, it is less visible.
Steam escapes from the
rinse plug.
The anti-scale valve plug has not been
tightened correctly.
Tighten the anti-calc valve plug correctly.
The anti-scale valve plug is damaged. Contact an Approved Service Centre to order a
new rinse plug seal.
The generator is faulty. Stop using the generator and contact an Approved
Service Centre.
The red “water tank empty”
light is flashing.
The water tank is empty. Press the “OK” button on the control panel until
the warning light goes out.
Steam or water escapes
under the appliance.
The generator is faulty. Stop using the generator and contact a Approved
Service Centre.
While ironing your steam
generator can make a loud
electric pump noise.
The “anti calc” indicator is
flashing.
This is normal and is the pump injecting water
into the boiler, or the steam valve opening.
Your generator requires descaling.
If necessary refill your water tank (see page 3 for
filling the water tank).
Press the “OK” button on the control panel until
the warning light goes out. The next time you use
your iron, press and hold the "OK" button for a few
seconds on the control panel to turn off the
orange "anti-scale" light.
PROBLEMS CAUSES SOLUTIONS
The steam generator does
n
ot switch on or the iron
indicator and ON/OFF
indicator do not switch on.
The appliance is not switched on. Check that your appliance is correctly plugged in
a
nd press the illuminated on/off switch.
W
ater runs out of the holes
in the soleplate.
W
ater has condensed in the pipes because you
are using steam for the first time or you have
n
ot used it for some time.
T
he soleplate is not hot enough.
P
ress on the steam control button away from your
ironing board until the iron produces steam.
W
ait for the thermostat light to go out before
activating the steam button.
Water streaks appear on
the linen.
Your ironing board is saturated with water
because it is not suitable for use with a steam
generator.
Check that your ironing board is suitable. We
recommend that you use a mesh type ironing
board.
A problem with your generator ?
If you have any problems or queries please call our Customer Relations team first for expert help and advice: 0845 602 1454 - UK /
(01) 677 4003 - ROI or consult our website - www.tefal.co.uk
1800133208 GV73XX E0 A11_110x154 27/02/14 13:46 Page83
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