User Manual Samsung SM-A526BLVDEUA Galaxy A52 5G

If you lost your Galaxy device, Find My Mobile feature allows you to lock or unlock, locate, or if worst comes to worst, completely wipe your data. Rest assured, even your Samsung Pay payment information can be locked or deleted, and all of this can be done remotely. There are also similar services available for your watch and earbuds within the Galaxy Wearable app.

Before you try out below recommendations as to your solution, be sure to check if your device's software is updated with latest version. Please check how to update your mobile device's software in following order.

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install.

Step 3. Follow the on-screen instructions.
Find your phone or tablet using Find My Mobile
If you have lost your phone or tablet, you can pinpoint its whereabouts using Find My Mobile.

To use this feature however, you need to make sure your mobile device has met the following preconditions.

Mobile device must be turned on.
Mobile device must be connected to Wi-Fi or mobile network.
Your Samsung account must be registered on your mobile device and have the Remote unlock option enabled.
Find more about pre-condition of using Find My Mobile on ‘How can I unlock my Galaxy device if I forgot the security PIN, pattern or password?’ On this, you can check steps to enable the Remoted unlock option on your mobile device as well as how to unlock your mobile device using the Find My Mobile website.

When you want to track a phone or device, navigate to the Find My Mobile website. Select Sign in, and then enter your Samsung account credentials. It needs to be the same Samsung account associated with the phone or tablet. Or, it must be an account that is assigned as a guardian. Next, select SIGN IN.

If the device is turned on and is connected to either Wi-Fi or mobile data, its last known location will appear on a map. If you have more than one device connected to the Samsung account, all the devices will appear on the left side. Select the name of your desired device to see its location.

When you click on a device, the right panel will display all the remote options available:

Ring: If you don’t know where you put your phone or tablet, make it ring even if it was set to mute.
Lock and Unlock: If you are worried about your personal data, you can remotely lock your phone or tablet. This will activate a Lock screen and suspend your cards in Samsung Pay. If you’ve forgotten your unlock method, you can also unlock your phone or tablet remotely.
Note: If locking or unlocking your phone or tablet was unsuccessful, a red exclamation mark will appear.

Track location: Check where your missing phone or tablet is every 15 minutes. Refer to the next section to see instructions for tracking a missing device.
Delete data remotely: Don’t let that thief access your private data. Remember, your phone or tablet will be completely reset, and you will lose all your data, including your financial data in Samsung Pay.
Note: If a Google account is registered, you will need to sign into the account before you can use the phone or tablet again.

Back up: Before deleting your data for good, you can easily back up your data.
Extend battery life: The last thing you want is for your lost phone or tablet to turn off. Use this feature to get the most out of your phone or tablet's battery life and increase the chances of finding it.
Retrieve calls or messages: You can view up to 50 recent calls and messages from your phone.
Set Guardians: You can designate guardians that can remotely locate the phone or tablet, activate Emergency Mode, or ring the phone or tablet.

Your Galaxy phone may get warm while using the device, but it won't affect the device's lifespan or performance. However, if you begin to feel uncomfortable due to the device possibly overheating, you need to stop using the device and cool it down. Refer to the guide below to help keep your phone at a normal temperature.

Before you try the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install.

Step 3. Follow the on-screen instructions.

Factors that may cause your phone to heat up
If your Galaxy phone gets warm during use, there are several reasons this may be the case. When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Also, during wireless charging or fast charging, your phone may feel warmer to the touch. The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model.

During the initial setup after purchase or when restoring data.
When downloading large files.
When using apps that require more power or using apps for extended periods.
While multitasking or when running many apps in the background.
When using a large amount of data for syncing with the cloud, email, or other accounts.
When the device is placed in direct sunlight.
When using the mobile hotspot and tethering feature.
When using the device in areas with weak signals or no reception.
When charging the battery with a damaged USB cable.
When the device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, or pencil lead.
When you are roaming.
Note: Results and symptoms may vary depending on the device and model being used. Some solutions will not apply to certain devices.

Do the following when the device heats up
If you feel your phone gets hot, check the methods below to try and cool down your phone.

Keep the device updated with the latest software.
Conflicts between running apps may cause the device to heat up. Restart the device.
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
Close apps that increase battery consumption or that run in the background when not in use.
Delete unnecessary files or unused apps.
Decrease the screen brightness.
If the device overheats or feels hot for a prolonged period, do not use it for a while.
A higher refresh rate results in smoother animations and scrolling but uses more power. Set the refresh rate to Standard mode.
If you're charging the battery, disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again.
When using a wireless charger, do not place foreign materials, such as metal objects, magnets, or magnetic stripe cards, between the device and the wireless charger.