2
Table of Contents
Basics
4 Read me first
7 Device overheating situations and
solutions
10 Device layout and functions
14 Charging the battery
16 SIM or USIM card (nano-SIM card)
18 Memory card (microSD card)
20 Turning the device on and off
21 Initial setup
21 Samsung account
22 Transferring data from your previous
device (Smart Switch)
25 Understanding the screen
33 Notification panel
34 Screen capture and screen record
36 Entering text
Apps and features
38 Installing or uninstalling apps
39 Phone
42 Contacts
44 Messages
45 Internet
46 Camera
60 Gallery
64 AR Zone
68 Bixby (Galaxy A52)
70 Bixby Vision
71 Bixby Routines
73 Multi window
75 Samsung Pay
77 Samsung Health
78 Samsung Notes
78 Samsung Members
78 Galaxy Shop
79 Galaxy Wearable
79 Calendar
80 Reminder
81 Radio
82 Voice Recorder
83 My Files
83 Clock
83 Calculator
84 Game Launcher
85 Game Booster
86 Samsung Kids
86 SmartThings
87 Sharing content
88 Music Share
90 Smart View
90 Link to Windows
91 Samsung Global Goals
92 Google apps
Table of Contents
3
120 Privacy
120 Location
120 Google
121 Accounts and backup
121 Samsung Cloud
122 Advanced features
123 Motions and gestures
124 Dual Messenger
125 Digital Wellbeing and parental
controls
125 Battery and device care
125 Optimising your device
126 Battery
126 Storage
126 Memory
127 Device protection
127 Apps
127 General management
128 Accessibility
129 Software update
129 About phone
Appendix
130 Troubleshooting
135 Removing the battery
Settings
93 Introduction
93 Samsung account
93 Connections
94 Wi-Fi
96 Bluetooth
97 NFC and contactless payments
98 Data saver
99 Mobile data only apps
99 Mobile Hotspot
100 More connection settings
101 Sounds and vibration
101 Sound quality and effects
102 Separate app sound
102 Notifications
103 Display
104 Motion smoothness
104 Changing the screen mode or
adjusting the display colour
105 Wallpaper
105 Themes
105 Home screen
106 Lock screen
106 Smart Lock
107 Always On Display
108 Biometrics and security
109 Face recognition
111 Fingerprint recognition
114 Samsung Pass
116 Secure Folder
119 Secure Wi-Fi (Galaxy A52)
4
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
•
Descriptions are based on the device’s default settings.
•
Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
•
The device may require a connection to a Wi-Fi or mobile network when using some apps
or features.
•
Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
•
Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
•
Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
•
Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
•
You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
•
Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
•
Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
Basics
5
•
Depending on the region or service provider, a screen protector is attached for protection
during production and distribution. Damage to the attached screen protector is not
covered by the warranty.
•
You can see the touchscreen clearly even in strong outdoor sunlight by automatically
adjusting the contrast range based on the surrounding environment. Due to the nature
of the product, displaying fixed graphics for extended periods may result in afterimages
(screen burn-in) or ghosting.
–
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods and turn off the touchscreen when not using the device.
–
You can set the touchscreen to turn off automatically when you are not using it.
Launch the
Settings
app, tap
Display
→
Screen timeout
, and then select the length
of time you want the device to wait before turning off the touchscreen.
–
To set the touchscreen to automatically adjust its brightness based on the
surrounding environment, launch the
Settings
app, tap
Display
, and then tap the
Adaptive brightness
switch to activate it.
•
Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC).
If your device is approved by the FCC, you can view the FCC ID of the device. To view the
FCC ID, launch the
Settings
app and tap
About phone
→
Status information
. If your
device does not have an FCC ID, it means that the device has not been authorised for sale
in the U.S. or its territories and may only be brought to the U.S. for the owner’s personal
use.
•
The use of mobile devices on aeroplanes or ships may be subject to federal and local
guidelines and restrictions. Check with the appropriate authorities and always follow
crew instructions regarding when and how you may use your device.
•
Depending on the region, you can view the regulatory information on the device. To
view the information, launch the
Settings
app and tap
About phone
→
Regulatory
information
.
•
Your device contains magnets. Keep a safe distance between your device and objects
that may be affected by magnets such as credit cards and implantable medical devices. If
you have an implantable medical device, consult your physician before use.
Basics
6
Maintaining water and dust resistance
Your device supports water- and dust-resistance. Follow these tips carefully to maintain the
water- and dust-resistance of your device. Failure to do so may result in damage to your
device.
•
Do not immerse the device in fresh water deeper than 1 m or keep it submerged for more
than 30 minutes. If you immerse the device in any liquid other than fresh water, such as
salt water, ionised water, or alcoholic beverage, liquid will enter the device faster.
•
Do not expose the device to water moving with force.
•
If the device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. If the
device is exposed to other liquids, such as salt water, swimming pool water, soapy water,
oil, perfume, sunscreen, hand cleaner, or chemical products such as cosmetics, rinse it
with fresh water and dry it thoroughly with a clean, soft cloth. If you do not follow these
instructions, the device’s performance and appearance may be affected.
•
If the device has been immersed in water or the microphone or speaker is wet, sound
may not be heard clearly during a call. After wiping the device with a dry cloth, dry it
thoroughly before using it.
•
The touchscreen and other features may not work properly if the device is used in water.
•
If the device is dropped or receives an impact, the water- and dust-resistant features of
the device may be damaged.
•
Your device has been tested in a controlled environment and certified to be water-
and dust-resistant in specific situations (meets requirements of classification IP67 as
described by the international standard IEC 60529-Degrees of Protection provided
by Enclosures [IP Code]; test conditions: 15-35 °C, 86-106 kPa, fresh water, 1 metre, 30
minutes). Despite this classification, it is still possible for your device to be damaged in
certain situations.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Basics
8
•
When using apps that require more power or using apps for extended periods
–
When playing high-quality games for extended periods
–
When recording videos for extended periods
–
When streaming videos while using the maximum brightness setting
–
When connecting to a TV
•
While multitasking (or, when running many apps in the background)
–
When using Multi window
–
When updating or installing apps while recording videos
–
When downloading large files during a video call
–
When recording videos while using a navigation app
•
When using large amount of data for syncing with the cloud, email, or other accounts
•
When using a navigation app in a car while the device is placed in direct sunlight
•
When using the mobile hotspot and tethering feature
•
When using the device in areas with weak signals or no reception
•
When charging the battery with a damaged USB cable
•
When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
•
When you are roaming
Do the following when the device heats up:
•
Keep the device updated with the latest software.
•
Conflicts between running apps may cause the device to heat up. Restart the device.
•
Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
•
Close apps that increase battery consumption or that run in the background when
not in use.
•
Delete unnecessary files or unused apps.
•
Decrease the screen brightness.
•
If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.
Basics
9
Precautions for device overheating
If you begin to feel uncomfortable due to the device overheating, stop using the device.
When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.
•
If the device overheats and reaches a certain temperature, a warning message will appear
to prevent device failure, skin irritations and damages, and battery leakage. To lower the
device’s temperature, the screen brightness and the performance speed will be limited
and battery charging will stop. Running apps will be closed and all calling and other
features will be limited, except for emergency calls, until the device cools down.
•
If the second message appears due to a further increase of the device’s temperature, the
device will turn off. Do not use the device until the device’s temperature drops below the
specified level. If the second warning message appears during an emergency call, the call
will not be disconnected by a forced shut down.
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
•
Do not store your device in very cold or very hot temperatures.
•
Do not expose your device to direct sunlight for extended periods.
•
Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
•
Do not place the device in any areas that may overheat, such as on an electric heating
mat.
•
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
•
Do not use a cable whose covering is peeled off or damaged, and do not use any charger
or battery that is damaged or malfunctioning.
Basics
13
Hard keys
Key Function
Side key
•
When the device is off, press and hold to turn it on.
•
Press and hold to turn the device on or off. (Galaxy A72)
•
Press to turn on or lock the screen.
•
Press and hold to start a conversation with Bixby. Refer to Using
Bixby for more information. (Galaxy A52)
•
Press twice or press and hold to launch the app or feature you set.
Side key +
Volume Down key
•
Press simultaneously to capture a screenshot.
•
Press and hold simultaneously to turn off the device.
Setting the Side key
Select an app or feature to launch by pressing the Side key twice or pressing and holding the
Side key.
Launch the
Settings
app, tap
Advanced features
→
Side key
, and then select an option you
want.
Soft buttons
Back button
Home button
Recents button
When you turn on the screen, the soft buttons will appear at the bottom of the screen. Refer
to Navigation bar (soft buttons) for more information.
Basics
14
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved battery, charger, and cable specifically designed for your
device. Incompatible battery, charger, and cable can cause serious injuries or damage to
your device.
•
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
•
Use only USB Type-C cable supplied with the device. The device may be damaged if
you use Micro USB cable.
To save energy, unplug the charger when not in use. The charger does not have a power
switch, so you must unplug the charger from the electric socket when not in use to
avoid wasting power. The charger should remain close to the electric socket and easily
accessible while charging.
Wired charging
Connect the USB cable to the USB power adaptor and plug the cable into the device’s
multipurpose jack to charge the battery. After fully charging, disconnect the charger from the
device.
Basics
15
Quick charging
Launch the
Settings
app, tap
Battery and device care
→
Battery
→
More battery settings
,
and then activate the feature you want.
•
Fast charging
: To use the fast charging feature, use a battery charger that supports
Adaptive fast charging.
You can charge the battery more quickly while the device or its screen is turned off.
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
•
Optimise the device using the device care feature.
•
When you are not using the device, turn off the screen by pressing the Side key.
•
Activate power saving mode.
•
Close unnecessary apps.
•
Deactivate the Bluetooth feature when not in use.
•
Deactivate auto-syncing of apps that need to be synced.
•
Decrease the backlight time.
•
Decrease the screen brightness.
Battery charging tips and precautions
•
If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
•
If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
•
Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
•
The device can be used while it is charging, but it may take longer to fully charge the
battery.
•
If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
Basics
16
•
While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
•
If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
•
If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
SIM or USIM card (nano-SIM card)
Insert the SIM or USIM card provided by the mobile telephone service provider.
For dual SIM models, you can insert two SIM or USIM cards so you can have two phone
numbers or service providers for a single device. In some areas, data transfer speeds may be
slower if two SIM cards are inserted in the device than when one SIM card is inserted.
Some services that require a network connection may not be available depending on
the service provider.
Installing the SIM or USIM card
21 3 4
Single SIM card tray
Dual SIM card tray
Basics
17
1 Insert the ejection pin into the hole next to the tray to loosen the tray.
2 Pull out the tray gently from the tray slot.
3 Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards
and gently press the SIM or USIM card into the tray to secure it.
4 Insert the tray back into the tray slot.
•
Use only a nano-SIM card.
•
Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
•
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
•
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the
tray.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Correct card installation (dual SIM card tray)
Nano-SIM card 1
Nano-SIM card
Nano-SIM card 2
microSD card
SIM card manager (dual SIM models)
Launch the
Settings
app and tap
Connections
→
SIM card manager
.
•
SIM cards
: Activate the SIM card to use and customise the SIM card settings.
•
Preferred SIM card
: Select to use specific SIM cards for some features, such as voice calls,
when two cards are activated.
•
More SIM card settings
: Customise the call settings.
Basics
18
Memory card (microSD card)
Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.
21 43
1 Insert the ejection pin into the hole next to the tray to loosen the tray.
2 Pull out the tray gently from the tray slot.
3 Place a memory card on the tray with the gold-coloured contacts facing downwards and
gently press the memory card into the tray to secure it.
4 Insert the tray back into the tray slot.
•
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
•
Use caution to insert the memory card right-side up.
•
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
•
When you remove the tray from the device, the mobile data connection will be
disabled.
•
If the card is not fixed firmly into the tray, the memory card may leave or fall out of
the tray.
•
If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
•
Fully insert the tray into the tray slot to prevent liquid from entering your device.
Basics
19
•
The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card. To use the memory card, you must format it. If
your device cannot format or recognise the memory card, contact the memory card
manufacturer or a Samsung Service Centre.
•
Frequent writing and erasing of data shortens the lifespan of memory cards.
•
When inserting a memory card into the device, the memory card’s file directory
appears in the
My Files
→
SD card
folder.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
Launch the
Settings
app and tap
Battery and device care
→
Storage
→
→
Advanced
→
SD card
→
Unmount
.
Do not remove external storage, such as a memory card or USB storage, while the
device is transferring or accessing information, or right after transferring data. Doing
so can cause data to be corrupted or lost or cause damage to the external storage or
device. Samsung is not responsible for losses, including loss of data, resulting from the
misuse of external storage devices.
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
Launch the
Settings
app and tap
Battery and device care
→
Storage
→
→
Advanced
→
SD card
→
Format
.
Before formatting the memory card, remember to make backup copies of all important
data stored in the memory card. The manufacturer’s warranty does not cover loss of
data resulting from user actions.
Basics
20
Turning the device on and off
Follow all posted warnings and directions from authorised personnel in areas where the
use of wireless devices is restricted, such as aeroplanes and hospitals.
Side key
Volume Down key
Turning the device on
Press and hold the Side key for a few seconds to turn on the device.
Turning the device off
1 To turn off the device, press and hold the Side key and the Volume Down key
simultaneously. Alternatively, open the notification panel, swipe downwards, and then tap
.
2 Tap
Power off
.
To restart the device, tap
Restart
.
You can set the device to turn off when you press and hold the Side key. Launch the
Settings
app, tap
Advanced features
→
Side key
, and then tap
Power off menu
under
Press and hold
. (Galaxy A52)
Forcing restart
If your device is frozen and unresponsive, press and hold the Side key and the Volume Down
key simultaneously for more than 7 seconds to restart it.
Basics
23
3 In the previous device, tap
Allow
.
If you do not have the app, download it from
Galaxy Store
or
Play Store
.
Your device will recognise the previous device and a list of data you can transfer will
appear.
4 Select an item to bring and tap
Transfer
.
Do not disconnect the USB cable from the device when you are transferring files. Doing
so may cause data loss or device damage.
Transferring data increases the battery power consumption of your device. Ensure that
your device is sufficiently charged before transferring data. If the battery power is low,
data transfer may be interrupted.
Transferring data wirelessly
Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
1 On the previous device, launch
Smart Switch
.
If you do not have the app, download it from
Galaxy Store
or
Play Store
.
2 On your device, launch the
Settings
app and tap
Accounts and backup
→
Bring data
from old device
.
3 Place the devices near each other.
4 On the previous device, tap
Send data
→
Wireless
.
5 On the previous device, tap
Allow
.
6 On your device, select an item to bring and tap
Transfer
.
Backing up and restoring data using external storage
Transfer data using external storage, such as a microSD card.
1 Back up data from your previous device to external storage.
2 Insert or connect the external storage device to your device.
3 On your device, launch the
Settings
app and tap
Accounts and backup
→
External
storage transfer
.
4 Select the backup date under
Restore from SD card
and tap
Restore
.
5 Follow the on-screen instructions to transfer data from external storage.
Basics
24
Transferring backup data from a computer
Transfer data between your device and a computer. You must download the Smart Switch
computer version app from www.samsung.com/smartswitch. Back up data from your
previous device to a computer and import the data to your device.
1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
2 On the computer, launch Smart Switch.
If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer. Then, skip to the fifth step.
3 Connect your previous device to the computer using the device’s USB cable.
4 On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
5 Connect your device to the computer using the USB cable.
6 On the computer, follow the on-screen instructions to transfer data to your device.
Basics
25
Understanding the screen
Controlling the touchscreen
Tapping
Tap the screen.
Tapping and
holding
Tap and hold
the screen for
approximately
2 seconds.
Dragging
Tap and hold an
item and drag
it to the target
position.
Double-tapping
Double-tap the
screen.
Swiping
Swipe upwards,
downwards, to
the left, or to the
right.
Spreading and
pinching
Spread two
fingers apart
or pinch on the
screen.
•
Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
•
To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
•
It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.
The device may not recognise touch inputs close to the edges of the screen, which are
outside of the touch input area.
Basics
30
•
Moving apps from a folder
Tap and hold an app to drag it to a new location.
•
Deleting a folder
Tap and hold a folder, and then tap
Delete folder
. Only the folder will be deleted. The
folder’s apps will be relocated to the Apps screen.
Edge panel
You can quickly access your favourite apps and features from the Edge panels.
Drag the Edge panel handle towards the centre of the screen.
If the Edge panel handle is not visible, launch the
Settings
app, tap
Display
, and then tap the
Edge panels
switch to activate it.
Edge panel handle
Edge panel
Edge panel settings
Basics
35
•
It is not possible to capture a screenshot while using some apps and features.
•
If capturing a screenshot by swiping is not activated, launch the
Settings
app, tap
Advanced features
→
Motions and gestures
, and then tap the
Palm swipe to
capture
switch to activate it.
After capturing a screenshot, use the following options on the toolbar at the bottom of the
screen:
•
: Capture the current content and the hidden content on an elongated page, such as a
webpage. When you tap
, the screen will automatically scroll down and more content
will be captured.
•
: Write or draw on the screenshot or crop a portion from the screenshot. You can view
the cropped area in
Gallery
.
•
: Add tags to the screenshot. To search for screenshots by tag, tap
Search
at the top of
the Apps screen and tap
Screenshots
→
. You can view the tags list and easily search
for the screenshot you want.
•
: Share the screenshot with others.
If the options are not visible on the captured screen, launch the
Settings
app, tap
Advanced features
→
Screenshots and screen recorder
, and then tap the
Screenshot
toolbar
switch to activate it.
Screen record
Record the screen while using your device.
1 Open the notification panel, swipe downwards, and then tap (
Screen recorder
) to
activate it.
2 Select a sound setting and tap
Start recording
.
After a countdown, recording will start.
•
To write or draw on the screen, tap
.
•
To record the screen with a video overlay of yourself, tap
. (Galaxy A72)
3 When you are finished recording the video, tap .
You can view the video in
Gallery
.
To change the screen recorder settings, launch the
Settings
app and tap
Advanced
features
→
Screenshots and screen recorder
.
Basics
36
Entering text
Keyboard layout
A keyboard appears automatically when you enter text.
Break to the next line.
Delete a preceding character.
Enter symbols.
Enter uppercase. For all caps, tap it
twice.
Additional keyboard functions
Enter a space.
View more keyboard functions.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Changing the input language
Tap
→
Languages and types
→
Manage input languages
and select the languages to
use. When you select two or more languages, you can switch between the input languages
by swiping to the left or right on the space key.
Changing the keyboard
On the navigation bar, tap to change the keyboard.
To change the keyboard type, tap
→
Languages and types
, select a language, and then
select the keyboard type you want.
•
If the keyboard button ( ) does not appear on the navigation bar, launch the
Settings
app, tap
General management
→
Keyboard list and default
, and then tap
the
Keyboard button on navigation bar
switch to activate it.
•
On a
3 x 4
keyboard, a key has three or four characters. To enter a character, tap the
corresponding key repeatedly until the desired character appears.
Basics
37
Additional keyboard functions
•
: Enter emoticons.
•
: Enter stickers. You can also enter your emoji stickers that look like you. Refer to Using
your emoji stickers in chats for more information.
•
: Attach animated GIFs.
•
: Enter text by voice.
•
: Change the keyboard settings.
Tap
to use more keyboard functions.
•
: Search for content and enter it.
•
: Translate text and enter it.
•
: Enter your personal information registered to Samsung Pass.
•
: Share video links.
•
: Add an item from the clipboard.
•
: Open the text editing panel.
•
: Change the keyboard mode.
•
: Change the keyboard size.
•
/ / : Enter stickers.
Some features may not be available depending on the service provider or model.
Copying and pasting
1 Tap and hold over text.
2 Drag or to select the desired text, or tap
Select all
to select all text.
3 Tap
Copy
or
Cut
.
The selected text is copied to the clipboard.
4 Tap and hold where the text is to be inserted and tap
Paste
.
To paste text that you have previously copied, tap
Clipboard
and select the text.
Apps and features
39
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device.
To view your app permission settings, launch the
Settings
app and tap
Apps
. Select an app
and tap
Permissions
. You can view the app’s permissions list and change its permissions.
To view or change app permission settings by permission category, launch the
Settings
app
and tap
Apps
→
→
Permission manager
. Select an item and select an app.
If you do not grant permissions to apps, the basic features of the apps may not function
properly.
Phone
Introduction
Make or answer voice and video calls.
If the area around the rear camera is covered, unwanted noises may incur during a call.
Remove accessories, such as a screen protector or stickers, around the rear camera area.
Making calls
1 Launch the
Phone
app and tap
Keypad
.
2 Enter a phone number.
3 Tap to make a voice call, or tap or to make a video call.
Preview the phone number.
More options
Search for a contact.
Add the number to the contacts
list.
Apps and features
40
Making calls from call logs or contacts list
Launch the
Phone
app, tap
Recents
or
Contacts
, and then swipe to the right on a contact or
a phone number to make a call.
If this feature is deactivated, tap
→
Settings
→
Other call settings
, and then tap the
Swipe
to call or text
switch to activate it.
Using speed dial
To set a number to speed dial, launch the
Phone
app, tap
Keypad
or
Contacts
→
→
Speed
dial numbers
, select a speed dial number, and then add a phone number.
To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10
and up, tap the first digit(s) of the number, and then tap and hold the last digit.
For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and
hold 3.
Making an international call
1 Launch the
Phone
app and tap
Keypad
.
2 Tap and hold 0 until the + sign appears.
3 Enter the country code, area code, and phone number, and then tap .
Receiving calls
Answering a call
When a call comes in, drag outside the large circle.
Rejecting a call
When a call comes in, drag outside the large circle.
To send a message when rejecting an incoming call, drag the
Send message
bar upwards
and select a message to send.
To create various rejection messages, launch the
Phone
app, tap
→
Settings
→
Quick
decline messages
, enter a message, and then tap .
Apps and features
42
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact
1 Launch the
Contacts
app and tap .
2 Select a storage location.
3 Enter contact information and tap
Save
.
Importing contacts
Add contacts by importing them from other storages to your device.
1 Launch the
Contacts
app and tap
→
Manage contacts
→
Import or export contacts
→
Import
.
2 Follow the on-screen instructions to import contacts.
Syncing contacts with your web accounts
Sync your device contacts with online contacts saved in your web accounts, such as your
Samsung account.
1 Launch the
Settings
app, tap
Accounts and backup
→
Manage accounts
and select the
account to sync with.
2 Tap
Sync account
and tap the
Contacts
switch to activate it.
Apps and features
43
Searching for contacts
Launch the
Contacts
app. Tap at the top of the contacts list and enter search criteria.
Tap the contact. Then take one of the following actions:
•
: Make a voice call.
•
/ : Make a video call.
•
: Compose a message.
•
: Compose an email.
Deleting contacts
1 Launch the
Contacts
app and tap
→
Delete contacts
.
2 Select contacts and tap
Delete
.
To delete contacts one by one, tap a contact from the contacts list and tap
More
→
Delete
.
Sharing contacts
You can share contacts with others by using various sharing options.
1 Launch the
Contacts
app and tap
→
Share contacts
.
2 Select contacts and tap
Share
.
3 Select a sharing method.
Creating groups
You can add groups, such as family or friends, and manage contacts by group.
1 Launch the
Contacts
app and tap
→
Groups
→
Create group
.
2 Follow the on-screen instructions to create a group.
Merging duplicate contacts
If your contacts list includes duplicate contacts, merge them into one to streamline your
contacts list.
1 Launch the
Contacts
app and tap
→
Manage contacts
→
Merge contacts
.
2 Tick contacts and tap
Merge
.
Apps and features
46
Using secret mode
If you set a password for secret mode, you can prevent others from viewing your search
history, browsing history, bookmarks, and saved pages.
1 Tap
→
Turn on Secret mode
.
2 Tap the
Lock Secret mode
switch to activate it, tap
Start
, and then set a password for
secret mode.
In secret mode, the device will change the colour of the toolbars. To deactivate secret
mode, tap
→
Turn off Secret mode
.
In secret mode, you cannot use some features, such as screen capture.
Camera
Introduction
Take pictures and record videos using various modes and settings.
Camera etiquette
•
Do not take pictures or record videos of other people without their permission.
•
Do not take pictures or record videos where legally prohibited.
•
Do not take pictures or record videos in places where you may violate other people’s
privacy.
Taking pictures
1 Launch the
Camera
app.
You can also launch the app by pressing the Side key twice quickly or dragging
to the
left on the locked screen.
•
Some camera features are not available when you launch the
Camera
app from the
locked screen or when the screen is turned off while the screen lock method is set.
•
The camera automatically shuts off when unused.
•
Some methods may not be available depending on the service provider or model.
2 Tap the image on the preview screen where the camera should focus.
To adjust the brightness of pictures, drag the adjustment bar that appears above or below
the circular frame.
Apps and features
47
3 Tap to take a picture.
To change the shooting mode, drag the shooting modes list to the left or right, or swipe to
the left or right on the preview screen.
Camera settings
Take a picture.
Preview thumbnail
Shooting modes list
Scene optimiser
Zoom
Switch between the front and rear
cameras.
Options for current shooting mode
•
The preview screen may vary depending on the shooting mode and which camera is
being used.
•
When you take pictures or videos with a high resolution or a high zoom ratio, the
focus may not be clear if the subject is close. Take pictures or videos from a good
distance.
•
If pictures you take appear blurry, clean the camera lens and try again.
•
Make sure that the lens is not damaged or contaminated. Otherwise, the device may
not work properly in some modes that require high resolutions.
•
Your device’s camera features a wide-angle lens. Minor distortion may occur in
wide-angle pictures or videos and does not indicate device performance problems.
To correct the distortion in pictures, tap
on the preview screen, tap
Format and
advanced options
, and then tap the
Ultra wide shape correction
switch to activate
it.
•
The maximum capacity for recording a video may vary depending on the resolution.
•
The camera may fog up or form condensation if the device is exposed to sudden
changes in air temperature, due to the difference in temperature outside and inside
the camera cover. Try to avoid such conditions when planning to use the camera. If
fogging does occur, allow the camera to dry naturally at room temperature before
taking pictures or recording videos, otherwise results may look blurry.
Apps and features
48
Using zoom features
Select / / or drag it to the left or right to zoom in or out. Alternatively, spread two
fingers apart on the screen to zoom in, and pinch to zoom out.
•
: The Ultra wide camera lets you take wide-angle pictures or record wide-angle videos
of things like landscapes.
•
: The wide-angle camera lets you take basic pictures or record normal videos.
•
: The telephoto camera lets you take pictures or record videos by enlarging the
subject.
Zoom features are available only when using the rear camera.
Locking the focus (AF) and exposure (AE)
You can lock the focus or exposure on a selected area to prevent the camera from
automatically adjusting based on changes to the subjects or light sources.
Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and
exposure setting will be locked. The setting remains locked even after you take a picture.
This feature may not be available depending on the shooting mode.
Using the camera button
•
Tap and hold the camera button to record a video.
•
To take burst shots, swipe the camera button to the edge of the screen and hold it.
•
If you add another camera button, you can move it anywhere on the screen and take
pictures more conveniently. On the preview screen, tap
→
Shooting methods
and
tap the
Floating Shutter button
switch to activate it.
Options for current shooting mode
On the preview screen, use the following options.
•
: Activate or deactivate the flash.
•
: Select the length of the delay before the camera automatically takes a picture.
•
: Select an aspect ratio and resolution for pictures.
Apps and features
50
Shot suggestions
The camera suggests the ideal composition for the picture by recognising the position and
angle of your subject.
On the preview screen, tap
and tap the
Shot suggestions
switch to activate it.
1 On the shooting modes list, tap
PHOTO
.
A guide will appear on the preview screen.
2 Point the guide at the subject.
The camera recognises the composition, and the recommended composition appears on
the preview screen.
3 Move the device so the guide matches the recommended composition.
When the ideal composition is achieved, the guide will change to yellow.
4 Tap to take a picture.
Guide
Ideal composition
Apps and features
52
Single take mode
Take various pictures and videos in just one shot.
Your device automatically selects the best shot and creates pictures with filters or videos with
certain sections repeated.
1 On the shooting modes list, tap
SINGLE TAKE
.
2 Tap and move the camera to capture the scene you want.
3 When you are finished, tap the preview thumbnail.
To view other results, drag the
icon upwards. To save the results individually, tap
Select
,
tick the items you want, and then tap
.
AR Doodle mode
Record fun videos with virtual handwriting or drawings on faces or anywhere else.
On the shooting modes list, tap
MORE
→
AR DOODLE
. Refer to AR Doodle for more
information.
Apps and features
54
Separating the focus area and the exposure area
You can separate the focus area and the exposure area.
Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame
to the area where you want to separate the focus area and the exposure area.
Panorama mode
Using panorama mode, take a series of pictures and then stitch them together to create a
wide scene.
1 On the shooting modes list, tap
MORE
→
PANORAMA
.
2 Tap and move the device slowly in one direction.
Keep the image within the frame on the camera’s viewfinder. If the preview image is out of
the guide frame or you do not move the device, the device will automatically stop taking
pictures.
3 Tap to stop taking pictures.
Avoid taking pictures of indistinct backgrounds, such as an empty sky or a plain wall.
Apps and features
55
Food mode
Take pictures of food with more vibrant colours.
1 On the shooting modes list, tap
MORE
→
FOOD
.
2 Tap the screen and drag the circular frame over the area to highlight.
The area outside the circular frame will be blurred.
To resize the circular frame, drag a corner of the frame.
3 Tap and drag the adjustment bar to adjust the colour tone.
4 Tap to take a picture.
Night mode
Take a picture in low-light conditions, without using the flash. When you use a tripod, you can
get brighter and steadier results.
1 On the shooting modes list, tap
MORE
→
NIGHT
.
2 Tap and hold your device steady until shooting is complete.
Macro mode
Take pictures of subjects at close range.
On the shooting modes list, tap
MORE
→
MACRO
.
Portrait mode
The camera allows you to take pictures where the background is blurred and the subject
stands out clearly.
1 On the shooting modes list, tap
MORE
→
PORTRAIT
.
2 Drag the background blur adjustment bar to adjust the blur level.
Apps and features
57
Slow motion mode
Record a video for viewing it in slow motion. You can specify sections of your videos to be
played in slow motion.
1 On the shooting modes list, tap
MORE
→
SLOW MOTION
and tap to record a video.
2 When you are finished recording, tap to stop.
3 On the preview screen, tap the preview thumbnail and tap
Play slow motion video
.
The fast section of the video will be set as a slow motion section and the video will start
playing. Up to two slow motion sections will be created based on the video.
To edit the slow motion section, tap
→
Editor
and drag the section editing bar to the left
or right.
Slow motion section
Start bracket
End bracket
Section editing bar
Hyperlapse mode
Record scenes, such as passing people or cars, and view them as fast-motion videos.
1 On the shooting modes list, tap
MORE
→
HYPERLAPSE
.
2 Tap and select a frame rate option.
If you set the frame rate to
Auto
, the device will automatically adjust the frame rate
according to the changing rate of the scene.
3 Tap to start recording.
4 Tap to finish recording.
You can use the night hyperlapse feature by tapping on the shooting options. This
feature is good for doing things like taking shots from moving cars that make the light
look like it is also moving.
Apps and features
58
Customising camera settings
On the preview screen, tap . Some options may not be available depending on the
shooting mode.
Intelligent features
•
Scene optimiser
: Set the device to adjust the colour settings and apply the optimised
effect automatically depending on the subject or scene.
•
Shot suggestions
: Set the device to suggest the ideal composition for the picture by
recognising the position and angle of your subject.
•
Scan QR codes
: Set the device to scan QR codes from the preview screen.
Pictures
•
Swipe Shutter button to
: Select an action to perform when you swipe the camera
button to the edge of the screen and hold it.
•
Format and advanced options
: Select how you want to save pictures.
–
HEIF pictures
: Take pictures in the High Efficiency Image Format (HEIF).
–
Ultra wide shape correction
: Set the device to correct distortion in pictures taken
with the Ultra wide camera.
Selfies
•
Use wide angle for group selfies
: Set the device to automatically switch to a wide-angle
selfie when there are more than two people in the frame.
•
Save selfies as previewed
: Set the device to save pictures as they appear on the preview
screen when taken with the front camera without flipping them.
Videos
•
High efficiency videos
: You can record videos in the High Efficiency Video Codec (HEVC)
format. Your HEVC videos will be saved as compressed files to conserve the device’s
memory.
•
You cannot play the HEVC videos on other devices or share them online.
•
Super slow motion and slow motion videos cannot be recorded in the HEVC
format.
•
Video stabilisation
: Activate anti-shake to reduce or eliminate blurry image resulting
from camera shake while recording a video.
Apps and features
59
Useful features
•
Auto HDR
: Take pictures with rich colours and reproduce details even in bright and dark
areas.
•
Grid lines
: Display viewfinder guides to help composition when selecting subjects.
•
Location tags
: Attach a GPS location tag to the picture.
•
GPS signal strength may decrease in locations where the signal is obstructed,
such as between buildings or in low-lying areas, or in poor weather conditions.
•
Your location may appear on your pictures when you upload them to the
Internet. To avoid this, deactivate the location tag setting.
•
Shooting methods
: Select additional shooting methods for taking a picture or recording
a video.
•
Settings to keep
: Keep the last settings you used, such as the shooting mode, when you
launch the camera.
•
Storage location
: Select the memory location for storage. This feature will appear when
you insert a memory card.
•
Watermark
: Add a watermark in the bottom left corner when taking pictures.
•
Reset settings
: Reset the camera settings.
•
Contact us
: Ask questions or view frequently asked questions.
•
About Camera
: View the Camera app version and legal information.
Some features may not be available depending on the model.
Apps and features
61
Viewing images
Launch the
Gallery
app and select an image. To view other files, swipe to the left or right on
the screen.
More options
Delete the image.
Image and video thumbnail
Share the image with others.
Modify the image.
View the content on a large screen
using the Smart View feature.
Add the image to favourites.
Bixby Vision
Cropping enlarged images
1 Launch the
Gallery
app and select an image.
2 Spread two fingers apart on the area you want to save and tap .
The cropped area will be saved as a file.
Saved
image
thumbnail
Apps and features
63
Stories
When you capture or save images and videos, the device will read their date and location
tags, sort the images and videos, and then create stories.
Launch the
Gallery
app, tap
Stories
, and then select a story.
To add or delete images or videos, select a story and tap
→
Add
or
Edit
.
Syncing images and videos
Launch the
Gallery
app, tap
→
Settings
→
Cloud sync
, and then follow the on-screen
instructions to complete the sync. The
Gallery
app and the cloud will be synced.
When your
Gallery
app is synced with the cloud, pictures and videos you take will also be
saved in the cloud. You can view images and videos saved in the cloud in your
Gallery
app
and from other devices.
When you connect your Samsung account and Microsoft account, you can set the cloud
storage as Microsoft OneDrive.
Deleting images or videos
Launch the
Gallery
app, tap and hold an image, a video, or a story to delete, and then tap
Delete
.
Using the recycle bin feature
You can keep the deleted images and videos in the recycle bin. The files will be deleted after a
certain period.
Launch the
Gallery
app, tap
→
Settings
, and then tap the
Recycle bin
switch to activate
it.
To view files in the recycle bin, launch the
Gallery
app and tap
→
Recycle bin
.
Apps and features
65
Deleting an emoji
Launch the
AR Zone
app and tap
AR Emoji Camera
. Tap
→
Manage emojis
, tick the emoji
you want to delete, and then tap
Delete
.
Capturing pictures or videos with emojis
Create fun pictures or videos with emojis using various shooting modes.
1 Launch the
AR Zone
app and tap
AR Emoji Camera
.
2 Select the emoji and the mode you want to use. The available modes may vary depending
on the emoji you select.
•
SCENE
: The emoji mimics your expressions.
•
MASK
: The emoji’s face appears over your face so it looks like you are wearing a mask.
•
MIRROR
: The emoji mimics your body movements.
•
PLAY
: The emoji moves on a real background.
3 Tap the emoji icon to take a picture, or tap and hold the icon to record a video.
You can view and share the pictures and videos that you have captured in
Gallery
.
AR Emoji Stickers
Create your own stickers with your emoji’s expressions and actions. You can use your emoji
stickers when sending messages or on a social network.
Creating your own stickers
1 Launch the
AR Zone
app and tap
AR Emoji Stickers
.
2 Tap
Make custom stickers
at the bottom of the screen.
3 Edit stickers how you want and tap
Save
.
You can view the stickers you have created by tapping
Custom
.
Apps and features
68
Bixby (Galaxy A52)
Introduction
Bixby is a user interface that helps you use your device more conveniently.
You can talk to Bixby or type text. Bixby will launch a function you request or show the
information you want. Visit www.samsung.com/bixby for more information.
Bixby is only available in some languages, and it may not be available depending on the
region.
Starting Bixby
Press and hold the Side key to launch Bixby. The Bixby intro page will appear. After you select
the language to use with Bixby, sign in to your Samsung account, and complete the setup by
following the on-screen instructions, the Bixby screen will appear.
Using Bixby
While pressing and holding the Side key, say what you want to Bixby, and then release your
finger from the key when you are finished speaking. Alternatively, say “Hi, Bixby” and say what
you want.
For example, while pressing and holding the Side key, say “How’s the weather today?” The
weather information will appear on the screen.
If you want to know the weather tomorrow, while pressing and holding the Side key, just say
“Tomorrow?”
If Bixby asks you a question during a conversation, while pressing and holding the Side key,
answer Bixby. Or, tap
and answer Bixby.
If you are using headphones or Bluetooth audio devices, or start a conversation by saying “Hi,
Bixby”, you can continue the conversation without tapping the icon. Launch the
Bixby
app
and tap
→
→
Automatic listening
→
Hands-free only
.
Apps and features
69
Waking up Bixby using your voice
You can start a conversation with Bixby by saying “Hi, Bixby”. Register your voice so that Bixby
will respond to your voice when you say “Hi, Bixby”.
1 Launch the
Bixby
app and tap
→
→
Voice wake-up
.
2 Tap the
Wake with “Hi, Bixby”
switch to activate it.
3 Follow the on-screen instructions to complete the setup.
Now you can say “Hi, Bixby” and start a conversation.
Communicating by typing text
If your voice is not recognised due to noisy environments or if you are in a situation where
speaking is difficult, you can communicate with Bixby via text.
Launch the
Bixby
app, tap , and then type what you want.
During the communication, Bixby also will answer you through text instead of voice
feedback.
Apps and features
72
Adding recommended routines
When your device learns your usage patterns, it will recommend adding useful or frequently
used features as routines.
When the recommendation notification appears, tap
View all
and add it as your own routine.
Using routines
Running auto routines
Auto routines will run automatically when their conditions are detected.
Running manual routines
For manual routines which you set the running condition as
Start manually
, you can run
them manually by tapping the button whenever you want.
Launch the
Settings
app and tap
Advanced features
→
Bixby Routines
→
My routines
and tap
next to the routine you want to run. Alternatively, tap the routine’s widget on the
Home screen.
Viewing running routines
Currently running routines will appear on the notification panel. To view a routine’s details,
tap the notification.
You can also quickly stop running routines. On the notification panel, tap
next to a
routine and tap
Stop
.
Managing routines
Launch the
Settings
app and tap
Advanced features
→
Bixby Routines
→
My routines
.
Your routines will appear.
To deactivate a routine, tap the routine
→
→
Disable this routine
or tap .
To delete routines, tap
→
Delete
, tick routines to delete, and then tap
Delete
.
Apps and features
73
Multi window
Introduction
Multi window lets you run two apps at the same time in the split screen view. You can also run
multiple apps at the same time in the pop-up view.
Split screen view Pop-up view
Some apps may not support this feature.
Split screen view
1 Tap the Recents button to open the list of recently used apps.
2 Swipe to the left or right, tap an app’s icon, and then tap
Open in split screen view
.
3 On the apps list, select another app to launch.
Apps and features
75
Launching apps from the Edge panel
1 Drag the Edge panel handle towards the centre of the screen.
2 Tap and hold an app, drag it to the left, and then drop it where
Drop here for pop-up
view
appears.
The selected app will launch in the pop-up view.
Moving pop-up windows
To move a pop-up window, tap the window’s toolbar and drag it to a new location.
Samsung Pay
Introduction
Register cards to Samsung Pay to make both online and offline payments quickly and
securely.
You can view more information, such as cards that support this feature at
www.samsung.com/samsung-pay.
•
To make payments with Samsung Pay, the device may be required a connection to a
Wi-Fi or mobile network depending on the region.
•
This feature may not be available depending on the service provider or model.
•
The procedures for the initial setup and card registration may vary depending on the
service provider or model.
Setting up Samsung Pay
When running this app for the first time or restart it after performing a data reset, follow the
on-screen instructions to complete the initial setup.
1 Launch the
Samsung Pay
app.
2 Sign in to your Samsung account and read and agree to the terms and conditions.
3 Register your fingerprint and a PIN to use when making payments.
This PIN will be used to verify various actions in Samsung Pay, such as making payments
and unlocking the app.
Apps and features
77
Samsung Health
Introduction
Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your
progress, and keep track of your overall wellness and fitness. You can also compare your step
count records with other Samsung Health users and view health tips.
Visit www.samsung.com/samsung-health for more information.
Using Samsung Health
Launch the
Samsung Health
app. When running this app for the first time or restart it after
performing a data reset, follow the on-screen instructions to complete the setup.
To edit items on the Samsung Health home screen, tap
Manage items
at the bottom of the
trackers list.
View and manage trackers.
View health tips.
Monitor your health and fitness.
Compare your step count records
with other Samsung Health users
or compete with your friends.
•
Some features may not be available depending on the region.
•
If you use the steps tracker while travelling by car or train, vibration may affect your
step count.
Apps and features
79
Galaxy Wearable
Galaxy Wearable is an app that allows you to manage your wearable devices. When you
connect your device to the wearable device, you can customise the wearable device’s settings
and apps.
Launch the
Galaxy Wearable
app.
Tap
Get started
to connect your device to the wearable device. Follow the on-screen
instructions to finish the setup. Refer to the wearable device’s user manual for more
information about how to connect and use the wearable device with your device.
Calendar
Manage your schedule by entering upcoming events in your planner.
Creating events
1 Launch the
Calendar
app and tap or double-tap a date.
If the date already has saved events or tasks in it, tap the date and tap
.
2 Enter event details and tap
Save
.
Syncing events with your accounts
1 Launch the
Settings
app, tap
Accounts and backup
→
Manage accounts
, and then
select the account to sync with.
2 Tap
Sync account
and tap the
Calendar
switch to activate it.
To add accounts to sync with, launch the
Calendar
app and tap
→
→
Add account
.
Then, select an account to sync with and sign in. When an account is added, a blue circle is
displayed next to the account name.
Apps and features
80
Reminder
Register to-do items as reminders and receive notifications according to the condition you
set.
•
To receive more accurate notifications, connect to a Wi-Fi or mobile network.
•
To use location reminders, the GPS feature must be activated. Location reminders
may not be available depending on the model.
Starting Reminder
Launch the
Calendar
app and tap
→
Reminder
. The Reminder screen will appear and the
Reminder app icon (
) will be added to the Apps screen.
Creating reminders
1 Launch the
Reminder
app.
2 Tap
Write a reminder
or , enter the details, and then tap
Save
.
Completing reminders
On the reminders list, select a reminder and tap
Complete
.
Restoring reminders
Restore reminders that have been completed.
1 On the reminders list, tap
→
Completed
.
2 Select a category and tap
Edit
.
3 Tick items to restore and tap
Restore
.
Reminders will be added to the reminders list and you will be reminded again.
Deleting reminders
To delete a reminder, select a reminder and tap
Delete
. To delete multiple reminders, tap and
hold a reminder, tick reminders to delete, and then tap
Delete
.
Apps and features
81
Radio
Launch the
Radio
app.
Before you use this app, you must connect an earphone, which serves as the radio antenna.
The FM radio scans and saves available stations automatically when running for the first time.
Scan and save stations.
Record audio from the FM radio.
Turn the FM radio on or off.
Add the current station to the
favourites list.
Search for stations.
Fine-tune the frequency.
View the list of favourite stations.
Enter radio frequency manually.
More options
View the list of saved stations.
This app may not be available depending on the service provider or model.
Playing through the speaker
You can listen to the radio through the speaker instead of the connected earphone.
Tap
→
Play through speaker
.
Apps and features
82
Voice Recorder
Record or play voice recordings.
1 Launch the
Voice Recorder
app.
2 Tap to start recording. Speak into the microphone.
•
Tap to pause recording.
•
While making a voice recording, tap
BOOKMARK
to insert a bookmark.
3 Tap to finish recording.
4 Enter a file name and tap
Save
.
Changing the recording mode
Select a mode from the top of the voice recorder screen.
•
Standard
: This is the normal recording mode.
•
Speech-to-text
: The device records your voice and simultaneously converts it to
on-screen text. For best results, keep the device near your mouth and speak loudly and
clearly in a quiet place.
If the voice memo system language does not match the language you are speaking,
the device will not recognise your voice. Before using this feature, tap the current
language to set the voice memo system language.
Apps and features
83
My Files
Access and manage various files stored in the device.
Launch the
My Files
app.
To check for unnecessary data and free up the device’s storage, tap
Analyse storage
.
To search for files or folders, tap
.
Clock
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.
Launch the
Clock
app.
Calculator
Perform simple or complex calculations.
Launch the
Calculator
app.
•
: View the calculation history. To clear the history, tap
Clear history
. To close the
calculation history panel, tap
.
•
: Use the unit conversion tool. You can convert various values, such as area, length, or
temperature, into other units.
•
: Display the scientific calculator.
Apps and features
85
Game Booster
Game Booster lets you play games in a better environment. You can use Game Booster while
playing games.
To open the Game Booster panel while playing games, tap
on the navigation bar. If the
navigation bar is hidden, drag upwards from the bottom of the screen to show it. If you have
set the navigation bar to use
Swipe gestures
, open the notification panel and tap
Tap to
open Game Booster.
•
: Configure settings for Game Booster.
•
Priority mode
: Set the device to block incoming calls and all notifications except for
alarms to prevent your game from being disturbed.
•
Monitoring temperature
/
Monitoring memory
: Set the device to automatically adjust
settings to prevent device overheating and to stop apps running in the background to
better manage memory.
•
Navigation button lock
: Hide the buttons on the navigation bar. To display the buttons,
tap
on the navigation bar.
•
Screen touch lock
: Lock the touchscreen while the game is being played. To unlock the
touchscreen, drag the lock icon in any direction.
•
Screenshot
: Capture screenshots.
•
You can set to open the Game Booster panel from the navigation bar while the
navigation bar is set to
Swipe gestures
. On the Game Booster panel, tap
→
Block
during game
and tap the
Navigation gestures
switch to activate it.
•
Available options may vary depending on the game.
Launching apps in pop-up windows while playing games
You can launch apps in pop-up windows while playing a game.
Tap
and select an app from the apps list.
Apps and features
89
Listening to music together with Galaxy Buds
You can listen to music on your smartphone together through your Buds and your friend’s
Buds.
This feature is supported only on Galaxy Buds, Galaxy Buds Plus, and Galaxy Buds Live.
1 Make sure that each smartphone and pair of Buds are connected.
Refer to Pairing with other Bluetooth devices for how to connect.
2 On your friend’s smartphone, open the notification panel, swipe downwards, and then tap
(
Music Share
) to activate it.
You can use additional features, such as setting who to share your device with, by tapping
and holding
(
Music Share
).
3 On your smartphone, open the notification panel and tap
Media
.
4 Tap and select your friend’s Buds from the detected devices list.
5 On your friend’s smartphone, accept the connection request.
6 On your smartphone, tick your Buds and your friend’s Buds on the audio output list.
When you play music via your smartphone, you can listen to it together via both Buds.
Apps and features
90
Smart View
View your device’s displayed content on a large screen by connecting your device to a screen
mirroring-enabled TV or monitor.
1 Open the notification panel, swipe downwards, and then tap (
Smart View
).
2 Select a device to mirror your device’s screen or display content.
When you play a video with Smart View, the resolution may vary depending on the TV
model.
Link to Windows
You can connect your device to a Windows PC to instantly access your device’s data, such as
pictures or messages, on the computer.
When calls or messages come in, you can receive them on the computer.
•
This feature is only available on Windows 10 version 1803 or higher, and it is
recommended to use the latest version to fully use this feature.
•
A Microsoft account is required to use this feature. When you create a Microsoft
account, you can sign in to all Microsoft devices and services, such as Microsoft Office
programs and Windows 10.
Connecting to a computer
1 Launch the
Settings
app and tap
Advanced features
→
Link to Windows
.
2 Follow the on-screen instructions to complete the connection.
Visit https://aka.ms/setupltw for details.
Apps and features
91
Viewing data and notifications from your device on the computer
Launch the
Your Phone
app on the computer and select a category you want.
Your device
Notifications
Messages
Photos
Apps
Calls
Available features and menus may vary depending on the software version or model.
Samsung Global Goals
The Global Goals, which were established by the United Nations General Assembly in 2015,
consist of goals that aim to create a sustainable society. These goals have the power to end
poverty, fight inequality, and stop climate change.
With Samsung Global Goals, learn more about the global goals and join the movement for a
better future.
Settings
95
Viewing the Wi-Fi network quality information
View the Wi-Fi network quality information, such as the speed and stability.
On the Settings screen, tap
Connections
→
Wi-Fi
and tap the switch to activate it. The
network quality information will appear under the Wi-Fi networks. If it does not appear, tap
→
Advanced
and tap the
Show network quality info
switch to activate it.
The quality information may not appear depending on the Wi-Fi network.
Sharing Wi-Fi network passwords
If you make a request to a person who is connected to a secured Wi-Fi network to share its
password, you can connect to the network without entering the password. This feature is
available between the devices which have contacts each other and the screen of the other
device must be turned on.
1 On the Settings screen, tap
Connections
→
Wi-Fi
and tap the switch to activate it.
2 Select a network from the Wi-Fi networks list.
3 Tap
Request password
.
4 Accept the share request on the other device.
The Wi-Fi password is entered on your device and it is connected to the network.
Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
1 On the Settings screen, tap
Connections
→
Wi-Fi
and tap the switch to activate it.
2 Tap
→
Wi-Fi Direct
.
The detected devices are listed.
If the device you want to connect to is not in the list, request that the device turns on its
Wi-Fi Direct feature.
3 Select a device to connect to.
The devices will be connected when the other device accepts the Wi-Fi Direct connection
request.
To end the device connection, select the device to disconnect from the list.
Settings
96
Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
•
Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
•
Always ensure that you share and receive data with devices that are trusted and
properly secured. If there are obstacles between the devices, the operating distance
may be reduced.
•
Some devices, especially those that are not tested or approved by the Bluetooth SIG,
may be incompatible with your device.
•
Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of
files or illegally tapping communications for commercial purposes). Samsung is not
responsible for the repercussion of illegal use of the Bluetooth feature.
Pairing with other Bluetooth devices
1 On the Settings screen, tap
Connections
→
Bluetooth
and tap the switch to activate it.
The detected devices will be listed.
2 Select a device to pair with.
If the device you want to pair with is not on the list, set the device to enter Bluetooth
pairing mode. Refer to the other device’s user manuals.
Your device is visible to other devices while the Bluetooth settings screen is open.
3 Accept the Bluetooth connection request on your device to confirm.
The devices will be connected when the other device accepts the Bluetooth connection
request.
To unpair the devices, tap
next to the device name to unpair and tap
Unpair
.
Settings
97
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media
files, with other Bluetooth devices. The following actions are an example of sending an image
to another device.
1 Launch the
Gallery
app and select an image.
2 Tap
→
Bluetooth
and select a device to transfer the image to.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option.
3 Accept the Bluetooth connection request on the other device.
NFC and contactless payments
Your device allows you to read near field communication (NFC) tags that contain information
about products. You can also use this feature to make payments and buy tickets for
transportation or events after downloading the required apps.
The device contains a built-in NFC antenna. Handle the device carefully to avoid
damaging the NFC antenna.
Reading information from NFC tags
Use the NFC feature to read product information from NFC tags.
1 On the Settings screen, tap
Connections
and tap the
NFC and contactless payments
switch to activate it.
2 Place the NFC antenna area on the back of your device near an NFC tag.
The information from the tag appears.
Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will
not read NFC tags or receive data.
Settings
101
Sounds and vibration
Options
Change settings for various sounds on the device.
On the Settings screen, tap
Sounds and vibration
.
•
Sound mode
: Set the device to use sound mode, vibration mode, or silent mode.
•
Vibrate while ringing
: Set the device to vibrate and play a ringtone for incoming calls.
•
Temporary mute
: Set the device to use silent mode for a certain period.
•
Ringtone
: Change the call ringtone.
•
Notification sound
: Change the notification sound.
•
System sound
: Change the sound to use for certain actions, such as charging the device.
•
Volume
: Adjust the device’s volume level.
•
Call vibration pattern
: Change the call vibration pattern.
•
Notification vibration pattern
: Change the notification vibration pattern.
•
Vibration intensity
: Adjust the force of the vibration notification.
•
System sound/vibration control
: Set the device to sound or vibrate for actions, such as
controlling the touchscreen.
•
Sound quality and effects
: Set the device’s sound quality and effects. Refer to Sound
quality and effects for more information.
•
Separate app sound
: Set the device to play media sound from a specific app separately
on the other audio device. Refer to Separate app sound for more information.
Some features may not be available depending on the model.
Sound quality and effects
Set the device’s sound quality and effects.
On the Settings screen, tap
Sounds and vibration
→
Sound quality and effects
.
•
Dolby Atmos
: Select a surround sound mode optimised for various types of audio, such
as movies, music, and voice. With Dolby Atmos, you can experience moving audio sounds
that flow all around you.
•
Dolby Atmos for gaming
: Experience the Dolby Atmos sound optimised for games while
playing games.
Settings
102
•
Equaliser
: Select an option for a specific music genre and enjoy optimised sound.
•
UHQ upscaler
: Enhance the sound resolution of music and videos.
•
Adapt sound
: Set the best sound for you.
Depending on the model, you must connect an earphone to use some features.
Separate app sound
Set the device to play media sound from a specific app on the connected Bluetooth speaker
or headset.
For example, you can listen to the Navigation app through your device’s speaker while
listening to playback from the Music app through the vehicle’s Bluetooth speaker.
1 On the Settings screen, tap
Sounds and vibration
→
Separate app sound
and tap the
switch to activate it.
2 Select an app to play media sounds separately and tap the Back button.
3 Select a device for playing the selected app’s media sound.
Notifications
Change the notification settings.
On the Settings screen, tap
Notifications
.
•
Notification pop-up style
: Select a notification pop-up style and change the settings.
•
Recently sent
: View the apps that received recent notifications and change the
notification settings. To customise notification settings for more apps, tap
More
→
→
All
and select an app from the apps list.
•
Do not disturb
: Set the device to mute all sounds except for allowed exceptions.
•
Advanced settings
: Configure advanced settings for notifications.
Settings
104
•
Accidental touch protection
: Set the device to prevent the screen from detecting touch
input when it is in a dark place, such as a pocket or bag.
•
Touch sensitivity
: Increase the touch sensitivity of the screen for use with screen
protectors.
•
Show charging information
: Set the device to display the charging information, such as
the remaining battery percentage when the screen is off.
•
Screen saver
: Set the device to launch a screen saver when the device is charging.
Some features may not be available depending on the model.
Motion smoothness
The refresh rate is the number of times the screen is refreshed every second. Use a high
refresh rate to prevent the screen from flickering when switching between screens. The
screen will scroll more smoothly. When you select a standard refresh rate, you can use the
battery longer.
1 On the Settings screen, tap
Display
→
Motion smoothness
.
2 Select a refresh rate.
•
High
: Get smoother animations and scrolling by automatically adjusting your screen
refresh rate up to 90 Hz (SM-A525F, SM-A725F) / 120 Hz (SM-A526B).
•
Standard
: Use a standard refresh rate in normal situations to conserve battery power.
Changing the screen mode or adjusting the display colour
Change the screen mode or adjust the display colour to your preference.
Changing the screen mode
On the Settings screen, tap
Display
→
Screen mode
and select a mode you want.
•
Vivid
: This optimises the colour range, saturation, and sharpness of your display. You can
also adjust the display colour balance by colour value.
•
Natural
: This adjusts the screen to a natural tone.
•
You can adjust the display colour only in
Vivid
mode.
•
Vivid
mode may not be compatible with third-party apps.
Settings
105
Optimising the full screen colour balance
Optimise the display colour by adjusting the colour tones to your preference.
On the Settings screen, tap
Display
→
Screen mode
→
Vivid
and adjust the colour
adjustment bar under
White balance
.
When you drag the colour adjustment bar towards
Cool
, the blue colour tone will increase.
When you drag the bar towards
Warm
, the red colour tone will increase.
Adjusting the screen tone by colour value
Increase or lower certain colour tones by adjusting the Red, Green, or Blue value individually.
1 On the Settings screen, tap
Display
→
Screen mode
→
Vivid
.
2 Tap
Advanced settings
.
3 Adjust the
R
(Red),
G
(Green), or
B
(Blue) colour bar to your preference.
The screen tone will be adjusted.
Wallpaper
Change the wallpaper settings for the Home screen and the locked screen.
On the Settings screen, tap
Wallpaper
.
Themes
Apply various themes to the device to change the visual elements of the Home screen, locked
screen, and icons.
On the Settings screen, tap
Themes
.
Home screen
Configure settings for the Home screen, such as the screen layout.
On the Settings screen, tap
Home screen
.
Settings
109
Face recognition
You can set the device to unlock the screen by recognising your face.
•
If you use your face as a screen lock method, your face cannot be used to unlock
the screen for the first time after turning on the device. To use the device, you must
unlock the screen using the pattern, PIN, or password you set when registering the
face. Be careful not to forget your pattern, PIN, or password.
•
If you change the screen lock method to
Swipe
or
None
, which are not secure, all of
your biometric data will be deleted. If you want to use your biometric data in apps or
features, you must register your biometric data again.
Precautions for using face recognition
Before using the face recognition to unlock your device, keep the following precautions in
mind.
•
Your device could be unlocked by someone or something that looks like your image.
•
Face recognition is less secure than Pattern, PIN, or Password.
For better face recognition
Consider the following when using face recognition:
•
Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or
heavy makeup
•
Ensure that you are in a well-lit area and that the camera lens is clean when registering
•
Ensure your image is not blurry for better match results
Registering your face
For better face registration, register your face indoors and out of direct sunlight.
1 On the Settings screen, tap
Biometrics and security
→
Face recognition
.
2 Read the on-screen instructions and tap
Continue
.
3 Set a screen lock method.
Settings
110
4 Select whether you are wearing glasses or not and tap
Continue
.
5 Position your face inside the frame on the screen.
The camera will scan your face.
•
If unlocking the screen with your face is not working properly, tap
Remove face data
to remove your registered face and register your face again.
•
To enhance the face recognition, tap
Add alternative look
and add an alternate
appearance.
Unlocking the screen with your face
You can unlock the screen with your face instead of using a pattern, PIN, or password.
1 On the Settings screen, tap
Biometrics and security
→
Face recognition
.
2 Unlock the screen using the preset screen lock method.
3 Tap the
Face unlock
switch to activate it.
4 On the locked screen, look at the screen.
When your face is recognised, you can unlock the screen without using any additional
screen lock method. If your face is not recognised, use the preset screen lock method.
Deleting the registered face data
You can delete face data that you have registered.
1 On the Settings screen, tap
Biometrics and security
→
Face recognition
.
2 Unlock the screen using the preset screen lock method.
3 Tap
Remove face data
→
Remove
.
Once the registered face is deleted, all the related features will also be deactivated.
Settings
111
Fingerprint recognition
In order for fingerprint recognition to function, your fingerprint information needs to be
registered and stored in your device.
•
This feature may not be available depending on the service provider or model.
•
Fingerprint recognition uses the unique characteristics of each fingerprint to
enhance the security of your device. The likelihood of the fingerprint sensor
confusing two different fingerprints is very low. However, in rare cases where
separate fingerprints are very similar the sensor may recognise them as identical.
•
If you use a screen protector, make sure it allows for use of the On-screen fingerprint
sensor.
•
If you use your fingerprint as a screen lock method, your fingerprint cannot be
used to unlock the screen for the first time after turning on the device. To use the
device, you must unlock the screen using the pattern, PIN, or password you set when
registering the fingerprint. Be careful not to forget your pattern, PIN, or password.
•
If your fingerprint is not recognised, unlock the device using the pattern, PIN,
or password you set when registering the fingerprint, and then re-register your
fingerprints. If your pattern, PIN, or password is forgotten, you will not be able to
use the device if you do not reset it. Samsung is not responsible for any data loss or
inconvenience caused by forgotten unlock codes.
•
If you change the screen lock method to
Swipe
or
None
, which are not secure, all of
your biometric data will be deleted. If you want to use your biometric data in apps or
features, you must register your biometric data again.
Settings
115
Managing sign-in information
View the list of websites and apps you have set to use Samsung Pass and manage your sign-in
information.
1 On the Samsung Pass main screen, tap
Apps
or
Websites
and select a website or app from
the list.
2 Tap
Edit
and modify your ID, password, and the website’s or app’s name.
To delete your sign-in information, tap
Delete
.
Using Samsung Pass with websites and apps
When using websites or apps that support Samsung Pass, you can easily sign in with
Samsung Pass.
To see the list of websites and apps that support Samsung Pass, on the Samsung Pass main
screen, tap
→
Partners
. If there are no websites or apps that support Samsung Pass,
Partners
will not appear.
•
Available websites and apps may vary depending on the service provider or model.
•
Samsung is not responsible for any loss or inconvenience caused by signing in to
websites or apps via Samsung Pass.
Entering your personal information automatically
You can use Samsung Pass to easily enter your personal information, such as your address or
payment card information, on apps that support autofill.
1 On the Samsung Pass main screen, select an option under
Private info
.
2 Enter the information and tap
Save
.
You can now use the biometric data you registered to Samsung Pass when entering the
personal information automatically on supported apps.
Deleting your Samsung Pass data
You can delete your biometric data, sign-in information, and app data registered to Samsung
Pass.
On the Samsung Pass main screen, tap
→
Settings
→
See all devices using Samsung Pass
→
→
Leave Samsung Pass
.
•
Your Samsung account will remain active.
•
The Samsung Pass data on other devices signed in to your Samsung account will also
be deleted.
Settings
116
Secure Folder
Secure Folder protects your private content and apps, such as pictures and contacts, from
being accessed by others. You can keep your private content and apps secure even when the
device is unlocked.
Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be
transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi
Direct. Attempting to customise the operating system or modifying software will cause
Secure Folder to be automatically locked and inaccessible. Before saving data in Secure
Folder, make sure to back up a copy of the data in another secure location.
Setting up Secure Folder
1 Launch the
Settings
app and tap
Biometrics and security
→
Secure Folder
.
2 Follow the on-screen instructions to complete the setup.
The Secure Folder screen will appear and the Secure Folder app icon (
) will be added to
the Apps screen.
To change the name or icon colour of Secure Folder, tap
→
Customise
.
•
When you launch the
Secure Folder
app, you must unlock the app using your preset
lock method.
•
If you forget your Secure Folder unlock code, you can reset it using your Samsung
account. Tap the button at the bottom of the locked screen, and enter your Samsung
account password.
Setting an auto lock condition for Secure Folder
1 Launch the
Secure Folder
app and tap
→
Settings
→
Auto lock Secure Folder
.
2 Select a lock option.
To manually lock your Secure Folder, tap
→
Lock and exit
.
Settings
117
Moving content to Secure Folder
Move content, such as pictures and videos, to Secure Folder. The following actions are an
example of moving an image from the default storage to Secure Folder.
1 Launch the
Secure Folder
app and tap
→
Add files
.
2 Tap
Images
, tick images to move, and then tap
Done
.
3 Tap
Move
.
The selected items will be deleted from the original folder and moved to Secure Folder. To
copy items, tap
Copy
.
The method for moving content may vary depending on the content type.
Moving content from Secure Folder
Move content from Secure Folder to the corresponding app in the default storage. The
following actions are an example of moving an image from Secure Folder to the default
storage.
1 Launch the
Secure Folder
app and tap
Gallery
.
2 Select an image and tap
→
Move out of Secure Folder
.
The selected items will be moved to
Gallery
in the default storage.
Adding apps
Add an app to use in Secure Folder.
1 Launch the
Secure Folder
app and tap .
2 Tick one or more apps installed on the device and tap
Add
.
Removing apps from Secure Folder
Tap and hold an app to delete, and tap
Uninstall
.
Settings
119
Secure Wi-Fi (Galaxy A52)
Secure Wi-Fi is a service that secures your Wi-Fi network connection. It encrypts data using
Wi-Fi networks and disables tracking apps and websites so that you can use Wi-Fi networks
safely. For example, when using an unsecure Wi-Fi network in public places, such as cafes
or airports, Secure Wi-Fi is automatically activated so that no one can hack your login
information or monitor your activity in apps and websites.
On the Settings screen, tap
Biometrics and security
→
Secure Wi-Fi
and follow the
on-screen instructions to complete the setup.
When Secure Wi-Fi is activated, the
icon will appear on the status bar.
•
Using this feature may result in a slower Wi-Fi network speed.
•
This feature may not be available depending on the Wi-Fi network, service provider,
or model.
Selecting apps to protect using Secure Wi-Fi
Select apps to protect using Secure Wi-Fi so that you can safely protect data, such as your
password or your activity in apps, from being accessed by others.
On the Settings screen, tap
Biometrics and security
→
Secure Wi-Fi
→
Protected apps
and
tap the switches next to the apps you want to protect using Secure Wi-Fi.
Some apps may not support this feature.
Purchasing protection plan
You are provided with a free protection plan for Wi-Fi networks every month. You can also
purchase paid protection plans and have unlimited bandwidth protection for a limited time.
1 On the Settings screen, tap
Biometrics and security
→
Secure Wi-Fi
.
2 Tap
Protection plan
and select the plan you want.
For certain protection plans, you can transfer the protection plan to another device
signed in to your Samsung account.
3 Follow the on-screen instructions to complete the purchase.
Settings
120
Privacy
Change the settings for privacy.
On the Settings screen, tap
Privacy
.
•
Permission manager
: View the list of features and apps that have permission to use
them. You can also edit the permission settings.
•
Samsung
: Manage personal data related to your Samsung account and change the
settings for Customisation Service.
•
Google
: Configure advanced settings for privacy.
Some features may not be available depending on the service provider or model.
Location
Change settings for location information permissions.
On the Settings screen, tap
Location
.
•
App permissions
: View the list of apps that have permission to access the device’s
location and edit the permission settings.
•
Improve accuracy
: Set the device to use the Wi-Fi or Bluetooth feature to increase the
accuracy of your location information, even when the features are deactivated.
•
Recent location requests
: View which apps request your current location information.
•
Location services
: View the location services your device is using.
Google
Configure settings for some features provided by Google.
On the Settings screen, tap
Google
.
Settings
121
Accounts and backup
Options
Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to
accounts, such as your Samsung account or Google account, or transfer data to or from other
devices via Smart Switch.
On the Settings screen, tap
Accounts and backup
.
•
Manage accounts
: Add your Samsung and Google accounts, or other accounts, to sync
with.
•
Samsung Cloud
: Back up your data and settings, and restore the previous device’s
data and settings even when you do not have it. Refer to Samsung Cloud for more
information.
•
Google Drive
: Keep your personal information, app data, and settings safe on your
device. You can back up your sensitive information. You must sign in to your Google
account to back up data.
•
Smart Switch
: Launch Smart Switch and transfer data from your previous device. Refer to
Transferring data from your previous device (Smart Switch) for more information.
Regularly back up your data to a safe location, such as Samsung Cloud or a computer,
so that you can restore it if the data is corrupted or lost due to an unintended factory
data reset.
Samsung Cloud
Back up your device’s data to Samsung Cloud and restore it later.
Backing up data
You can back up your device’s data to Samsung Cloud.
1 On the Settings screen, tap
Accounts and backup
and tap
Back up data
under
Samsung
Cloud
.
2 Tick items you want to back up and tap
Back up
.
3 Tap
Done
.
Settings
123
•
Motions and gestures
: Activate the motion feature and configure settings. Refer to
Motions and gestures for more information.
•
One-handed mode
: Activate one-handed operation mode for your convenience when
using the device with one hand.
•
Bixby Routines
: Add routines to automate settings that you use repeatedly. The device
also suggests useful routines according to your frequent situations. Refer to Bixby
Routines for more information.
•
Screenshots and screen recorder
: Change the settings for screenshots and screen
recorder.
•
Show contacts when sharing content
: Set the device to display the people you
contacted on the sharing options panel to allow you to share content directly.
•
Game Launcher
: Activate the Game Launcher. Refer to Game Launcher for more
information.
•
Dual Messenger
: Install the second app and use two separate accounts for the same
messenger app. Refer to Dual Messenger for more information.
•
Send SOS messages
: Set the device to send help messages by pressing the Side key
several times.
Some features may not be available depending on the service provider or model.
Motions and gestures
Activate the motion feature and configure settings.
On the Settings screen, tap
Advanced features
→
Motions and gestures
.
•
Lift to wake
: Set the device to turn on the screen when you pick it up.
•
Double tap to turn on screen
: Set the device to turn on the screen by double-tapping
anywhere on the screen while the screen is turned off.
•
Double tap to turn off screen
: Set the device to turn off the screen by double-tapping an
empty area on the Home screen or the locked screen.
•
Keep screen on while viewing
: Set the device to prevent the display from turning off
while you are looking at it.
Settings
126
Using the auto optimisation feature
You can set the device to perform auto optimisation when your device is not in use. Tap
→
Automation
→
Auto optimise daily
and tap the switch to activate it. If you want to set the
time to perform auto optimisation, tap
Time
.
Battery
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
On the Settings screen, tap
Battery and device care
→
Battery
.
•
Power saving mode
: Activate power saving mode to extend the battery’s usage time.
•
Background usage limits
: Limit battery usage for apps that you do not use often.
•
More battery settings
: Configure advanced settings for the battery.
•
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
•
You may not receive notifications from some apps that use power saving mode.
Storage
Check the status of the used and available memory.
On the Settings screen, tap
Battery and device care
→
Storage
. To delete files or uninstall
apps that you do not use anymore, select a category. Then, tap and hold, or select, an item
and tap
Delete
or
Uninstall
.
•
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the memory.
The available capacity may change when you update the device.
•
You can view the available capacity of the internal memory in the Specification
section for your device on the Samsung website.
Memory
On the Settings screen, tap
Battery and device care
→
Memory
.
To speed up your device by stopping apps running in the background, tick apps from the
apps list, and tap
Clean now
.
Settings
127
Device protection
Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap
Battery and device care
→
Device protection
→
Scan phone
.
Apps
Manage the device’s apps and change their settings. You can view the apps’ usage
information, change their notification or permission settings, or uninstall or disable
unnecessary apps.
On the Settings screen, tap
Apps
.
General management
Customise your device’s system settings or reset the device.
On the Settings screen, tap
General management
.
•
Language
: Select device languages. Refer to Adding device languages for more
information.
•
Text-to-speech output
: Change the settings for text-to-speech features used when
TalkBack is activated, such as languages, speed, and more.
•
Date and time
: Access and alter the settings to control how the device displays the time
and date.
If the battery remains fully discharged, the time and date is reset.
•
Samsung Keyboard settings
: Change the settings for the Samsung keyboard.
•
Keyboard list and default
: Select a keyboard to use by default and change the keyboard
settings.
•
Physical keyboard
: Change the settings for an external keyboard.
•
Mouse and trackpad
: Change the settings for an external mouse or trackpad.
•
Autofill service
: Select an autofill service to use.
•
Reset
: Reset your device’s settings or perform a factory data reset.
•
Contact us
: Ask questions or view frequently asked questions.
Settings
128
Adding device languages
You can add languages to use on your device.
1 On the Settings screen, tap
General management
→
Language
→
Add language
.
To view all the languages that can be added, tap
→
All languages
.
2 Select a language to add.
3 To set the selected language as the default language, tap
Set as default
. To keep the
current language setting, tap
Keep current
.
The selected language will be added to your languages list. If you changed the default
language, the selected language will be added to the top of the list.
To change the default language from your languages list, select the language you want and
tap
Apply
. If an app does not support the default language, the next supported language in
the list will be used.
Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap
Accessibility
.
•
Recommended for you
: Check the accessibility features you are currently using and see
other recommended features.
•
TalkBack
: Activate TalkBack, which provides voice feedback. To view help information to
learn how to use this feature, tap
Settings
→
TalkBack tutorial
.
•
Visibility enhancements
: Customise the settings to improve accessibility for visually
impaired users.
•
Hearing enhancements
: Customise the settings to improve accessibility for users with
hearing impairment.
•
Interaction and dexterity
: Customise the settings to improve accessibility for users who
have reduced dexterity.
•
Advanced settings
: Configure settings for Direct access and notification features.
•
Installed services
: View accessibility services installed on the device.
•
About Accessibility
: View the Accessibility information.
•
Contact us
: Ask questions or view frequently asked questions.
Settings
129
Software update
Update your device’s software via the firmware over-the-air (FOTA) service. You can also
schedule software updates.
On the Settings screen, tap
Software update
.
•
Download and install
: Check for and install updates manually.
•
Auto download over Wi-Fi
: Set the device to download updates automatically when
connected to a Wi-Fi network.
•
Last update
: View information about the last software update.
If emergency software updates are released for your device’s security and to block new
types of security threats, they will be installed automatically without your agreement.
Security updates information
Security updates are provided to strengthen the security of your device and protect your
personal information. For security updates for your model, visit security.samsungmobile.com.
The website supports only some languages.
About phone
Access your device’s information.
On the Settings screen, tap
About phone
.
To change your device’s name, tap
Edit
.
•
Status information
: View various device information, such as the SIM card status, Wi-Fi
MAC address, and serial number.
•
Legal information
: View legal information related to the device, such as safety
information and the open source licence.
•
Software information
: View the device’s software information, such as its operating
system version and firmware version.
•
Battery information
: View the device’s battery status and information.
Appendix
131
The touchscreen responds slowly or improperly
•
If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
•
If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
•
The touchscreen may malfunction in humid conditions or when exposed to water.
•
Restart your device to clear any temporary software bugs.
•
Ensure that your device software is updated to the latest version.
•
If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Side key and the Volume Down
key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
Launch the
Settings
app and tap
General management
→
Reset
→
Factory data reset
→
Reset
→
Delete all
. Before performing the factory data reset, remember to make backup
copies of all important data stored in the device.
Calls are not connected
•
Ensure that you have accessed the right cellular network.
•
Ensure that you have not set call barring for the phone number you are dialling.
•
Ensure that you have not set call barring for the incoming phone number.
Appendix
132
Others cannot hear you speaking on a call
•
Ensure that you are not covering the built-in microphone.
•
Ensure that the microphone is close to your mouth.
•
If using an earphone, ensure that it is properly connected.
Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.
A cellular network or the Internet is often disconnected or audio
quality is poor
•
Ensure that you are not blocking the device’s internal antenna.
•
When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
•
When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery does not charge properly (For Samsung-approved
chargers)
•
Ensure that the charger is connected properly.
•
Visit a Samsung Service Centre and have the battery replaced.
The battery depletes faster than when first purchased
•
When you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
•
Battery consumption will increase when you use certain features or apps, such as GPS,
games, or the Internet.
•
The battery is consumable and the useful charge will get shorter over time.
Appendix
133
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
•
Charge the battery.
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.
Picture quality is poorer than the preview
•
The quality of your pictures may vary, depending on the surroundings and the
photography techniques you use.
•
If you take pictures in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
•
Free some memory by transferring files to a computer or deleting files from your device.
•
Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
•
Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit the Samsung website.
•
Your device supports pictures and videos captured with the device. Pictures and videos
captured by other devices may not work properly.
•
Your device supports multimedia files that are authorised by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
Appendix
134
Bluetooth is not working well
If another Bluetooth device is not located or there are connection problems or performance
malfunctions, try the following:
•
Ensure that the device you wish to connect with is ready to be scanned or connected to.
•
Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
•
On your device, launch the
Settings
app, tap
Connections
, and then tap the
Bluetooth
switch to re-activate it.
•
On your device, launch the
Settings
app, tap
General management
→
Reset
→
Reset
network settings
→
Reset settings
→
Reset
to reset network settings. You may lose
registered information when performing the reset.
If the tips above do not solve the problem, contact a Samsung Service Centre.
The screen brightness adjustment bar does not appear on the
notification panel
Open the notification panel by dragging the status bar downwards, and then drag the
notification panel downwards. Tap
→
Quick panel layout
and tap the
Show brightness
control above notifications
switch to activate it.
A connection is not established when you connect the device to a
computer
•
Ensure that the USB cable you are using is compatible with your device.
•
Ensure that you have the proper driver installed and updated on your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
Appendix
135
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.
A small gap appears around the outside of the device case
•
This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
•
Over time, friction between parts may cause this gap to expand slightly.
There is not enough space in the device’s storage
Delete unnecessary data, such as cache, using the device care feature or manually delete
unused apps or files to free up storage space.
The Home button does not appear
The navigation bar containing the Home button may disappear while using certain apps or
features. To view the navigation bar, drag upwards from the bottom of the screen.
Removing the battery
•
To remove the battery, contact an authorised service centre. To obtain battery
removal instructions, please visit www.samsung.com/global/ecodesign_energy.
•
For your safety, you must not attempt to remove the battery. If the battery is not
properly removed, it may lead to damage to the battery and device, cause personal
injury, and/or result in the device being unsafe.
•
Samsung does not accept liability for any damage or loss (whether in contract or tort,
including negligence) which may arise from failure to precisely follow these warnings and
instructions, other than death or personal injury caused by Samsung’s negligence.
