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Caution: Before shipping your device back to Samsung
or taking it to your nearest Samsung‑authorized service
center, you should remove your Google Account before
resetting the device back to factory settings. For more
information, visit:
Samsung Account
samsung.com/us/support/frp.
Enable Factory Reset Protection
Adding a Google Account to your device automatically
turns on the Factory Reset Protection (FRP) security
feature. For more information, visit: google.com.
Disable Factory Reset Protection
To disable FRP, remove all Google Accounts from the
device.
1. From a Home screen, tap Apps > Settings.
2. Tap Cloud and accounts > Accounts > Google.
•
If you have more than one Google Account set
up on your device, tap the Google Account you
want to remove.
3. Tap Moreoptions > Remove account.
Create a Samsung account for access to Samsung
content and apps on your device. When you turn on
your device for the first time, set up your existing
Samsung account or create a new Samsung account.
– or –
To create a new Samsung account or set up your
Samsung account on your device at any time, use
Accounts settings.
1. From a Home screen, tap Apps > Settings.
2. Tap Cloud and accounts > Accounts.
3. Tap Addaccount > Samsungaccount.
Set Up Your Device 13
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