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Guarantee and service
If you need service or information or if you have a problem, please visit the Philips website at
www.philips.com or contact the Philips Consumer Care Centre in your country (you nd its
phone number in the worldwide guarantee leaet). If there is no Consumer Care Centre in your
country, go to your local Philips dealer.
Troubleshooting
This chapter summarises the most common problems you could encounter with the appliance.
If you are unable to solve the problem with the information below, contact the Consumer Care
Centre in your country.
Problem Cause Solution
Some smoke
comes out of the
appliance after it
has been
switched on for
the rst time.
This is normal. Some parts of the
appliance have been greased lightly in
the factory.
This phenomenon ceases after a
short while.
Dirt particles
come out of the
soleplate of the
new iron.
This is normal with a new iron. These particles are harmless
and stop coming out of the
soleplate after you have used the
iron a few times.
Droplets of
water escape
from the
soleplate.
The temperature dial has been set to
a temperature that is too low for
steam ironing.
Set an ironing temperature that is
suitable for steam ironing
(temperature settings 2 to MAX).
The appliance is not switched on. Set the on/off switch to ‘I’.
The steam tank has been placed on an
unstable and/or uneven surface.
Put the steam tank on a stable and
even surface.
When you start steam ironing, the
hose is cold. Steam condenses in the
hose, causing droplets of water to
escape from the soleplate.
This is normal. Hold the iron over an
old cloth and press the steam trigger.
The cloth absorbs the drops. After a
few seconds, the steam production
becomes normal.
The appliance
does not
produce any
steam.
The appliance is not switched on. Set the on/off switch to ‘I’
The steam tank is not hot enough to
produce steam.
Wait 6 minutes for the steam tank
to heat up.
You are not pressing the steam trigger. Press the steam trigger and keep it
pressed while you steam iron.
There is not enough water in the
steam tank.
Fill the steam tank. See chapter
‘Preparing for use - Filling the Steam
tank’.
ENGLISH12
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