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Brother MFC-9840CDW User Manual
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USER’S GUIDE MFC-9840CDW
Brother numbers
Register your product
FAQs (frequently asked questions)
For Customer Service
Ordering accessories and supplies
Notice - Disclaimer of Warranties (USA and Canada)
Compilation and Publication Notice
Brother® Color Laser One-Year On-Site Limited Warranty (USA only)
BROTHER LASER PRINTER / MULTIFUNCTION CENTER®/FAX ON-SITE WARRANTY (Canada only)
Table of Contents
Section I: General
1 General information
Using the documentation
Symbols and conventions used in the documentation
Accessing the User’s Guides
Viewing documentation
Viewing documentation (Windows®)
How to find scanning instructions
Software User's Guide:
ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides
Viewing documentation (Macintosh®)
How to find scanning instructions
Software User's Guide:
Presto!® PageManager® User's Guide:
Accessing Brother support (for Windows®)
Control panel overview
Status LED indications
2 Loading paper and documents
Acceptable paper and other media
Recommended paper
Type and size of paper
Standard paper tray
Multi-purpose tray (MP tray)
Optional lower tray (LT-100CL)
The names for the paper trays in the printer driver and this Guide are as follows:
Paper capacity of the paper trays
Recommended paper specifications
Handling and using special paper
Types of paper to avoid
Envelopes
Types of envelopes to avoid
Labels
Types of labels to avoid
Unprintable area
Unprintable area for copies
Unprintable area when printing from a computer
Loading paper and envelopes
Loading documents
Using the ADF (automatic document feeder)
Using the scanner glass
3 General setup
Mode timer
Paper settings
Paper type
Paper size
Tray use in copy mode
Tray use in fax mode
Tray use in print mode
Volume settings
Ring volume
Beeper volume
Speaker volume
Automatic daylight savings time
Ecology features
Toner save
Sleep time
Turning off the scanner lamp
LCD contrast
Dial Prefix
4 Security features
Security
Setting lock
Setting up the password
Changing your setting lock password
Turning setting lock on/off
Turning setting lock on
Turning setting lock off
Secure Function Lock
Setting the password for the administrator
Setting up the Public user
Setting up restricted users
Turning Secure Function Lock on/off
Turning Secure Function Lock on
Turning Secure Function Lock off
Switching Users
Section II: Fax
5 Sending a fax
How to fax
Entering fax mode
Sending a single-sided fax from the ADF
Sending a 2-sided fax from the ADF
Changing a 2-sided fax layout
Sending a fax from the scanner glass
Faxing legal size documents from the scanner glass
Canceling a fax in progress
Broadcasting (black & white only)
Canceling a broadcast in progress
Additional sending operations
Sending faxes using multiple settings
Electronic cover page (black & white only)
Composing your own comments
Send a cover page for the next fax
Send a cover page for all faxes
Using a printed cover page
Contrast
Changing fax resolution
To change the fax resolution for the next fax
To change the default fax resolution
Dual access (black & white only)
Real time transmission
Sending in real time for all faxes
Sending in real time for the next fax only
Overseas mode
Delayed fax (black & white only)
Delayed batch transmission (black & white only)
Checking and canceling waiting jobs
Sending a fax manually
Manual transmission
Sending a fax at the end of a conversation
Out of memory message
6 Receiving a fax
Choose the correct Receive Mode
Using receive modes
Fax Only
Fax/Tel
Manual
External TAD
Receive mode settings
Ring delay
F/T ring time
Easy receive
Setting the print density
Additional receiving operations
Printing a reduced incoming fax
Duplex (2-sided) printing for Fax mode
Setting the fax receive stamp (black & white only)
Receiving a fax at the end of a conversation
Printing a fax from the memory
7 Telephone services and external devices
Telephone line services
Voice Mail
Distinctive ring
What does your telephone company’s ‘Distinctive Ring’ do?
What does Brother’s ‘distinctive ring’ do?
Do you have voice mail?
Before you choose the ring pattern to register
Registering the distinctive ring pattern Very important!
Turning off distinctive ring
Connecting an external TAD (telephone answering device)
Connections
Recording an outgoing message (OGM)
Special line considerations
Roll over telephone lines
Two-line telephone system
Converting telephone wall outlets
Installing machine, external two-line TAD and two-line telephone
Multi-line connections (PBX)
External and extension telephones
Operation from extension telephones
If you answer a call and no one is on the line:
For Fax/Tel mode only
Connecting an external or extension telephone
Using a non-Brother cordless external handset
Using remote codes
Fax Receive Code
Telephone Answer Code
Changing the remote codes
8 Dialing and storing numbers
How to dial
Manual dialing
One-touch dialing
Speed-dialing
Search
LDAP Search
Fax redial
Storing numbers
Storing a pause
Storing one-touch dial numbers
Storing speed-dial numbers
Changing one-touch and speed-dial numbers
Setting up groups for broadcasting
Dialing access codes and credit card numbers
Pause
Tone or pulse (Canada only)
9 Remote fax options (black & white only)
Fax forwarding
Paging
Fax storage
PC fax receive
Changing remote fax options
Turning off remote fax options
Remote retrieval
Setting a remote access code
Using your remote access code
Retrieving fax messages
Changing the fax forwarding number
Remote fax commands
10 Polling
Polling receive
Sequential polling
Polled transmit (black & white only)
Setup for polled transmit
11 Printing reports
Fax reports
Transmission verification report
Fax journal
Reports
How to print a report
Section III: Copy
12 Making copies
How to copy
Entering copy mode
Making a single copy
Making multiple copies
Stop copying
Copy options (temporary settings)
Improving copy quality
Enlarging or reducing the image copied
Making N in 1 copies (page layout)
Important
If you are copying from the ADF:
If you are copying from the scanner glass:
Duplex (2-sided) copying
Advanced Duplex Copy (short edge)
Sorting copies using the ADF
Adjusting brightness, contrast and color
Brightness
Contrast
Color saturation
Tray selection
Out of memory message
Section IV: Walk-up printing
13 Printing photos from a digital camera
Before using PictBridge
PictBridge requirements
Using PictBridge
Setting your digital camera
Printing images
DPOF printing
Connecting a camera as a storage device
Understanding the error messages
14 Printing data from a USB flash memory drive
Supported file formats
Creating a PRN or PostScript® 3™ file for direct printing
Printing data directly from the USB flash memory drive
Understanding the error messages
Section V: Software
15 Software and network features
How to read HTML User’s Guide
For Windows®
For Macintosh®
Section VI: Appendixes
A Safety and legal
Choosing a location
To use the machine safely
Important information
Standard telephone and FCC notices
Important
Important-about the interface cable
Industry Canada Compliance Statement (Canada only)
Disconnect device
LAN connection
Laser safety
FDA regulations
Important safety instructions
Legal limitations for copying
Trademarks
B Options
Options
Optional paper tray
Installing the optional paper tray
Memory board
Installing extra memory
C Troubleshooting and routine maintenance
Troubleshooting
If you are having difficulty with your machine
Improving the print quality
Setting dial tone detection
Telephone line interference
Error and maintenance messages
Checking if the machine has faxes in its memory
Transferring faxes to another fax machine
Transferring faxes to your PC
Document jams
Document is jammed in the top of the ADF unit
Document is jammed under the document cover
Document is jammed at the output tray
Document is jammed in the duplex slot
Paper jams
Paper is jammed in the MP tray
Paper is jammed in Paper Tray 1 or Tray 2
Paper is jammed inside the machine
Paper is jammed at the back of the machine
Paper is jammed underneath Paper Tray 1 or in the fuser unit
Routine maintenance
Cleaning the outside of the machine
Clean the outside of the machine as follows:
Cleaning the scanner
Cleaning the laser scanner windows
Cleaning the corona wires
Cleaning the drum unit
Replacing the consumable items
Replacing a toner cartridge
Toner low message
Toner life end message
Replacing the toner cartridges
Replacing the drum unit
Change Parts Drum message
Replacing the drum unit
Replacing the belt unit
Change Parts Belt Unit message
Replacing the belt unit
Replacing the waste toner box
Change Parts Waste Toner Box message
Waste Toner Box Full message
Replacing the waste toner box
Packing and shipping the machine
Repacking the machine
Machine information
Checking the serial number
Checking the page counters
Checking the remaining life of parts
D Menu and features
On-screen programming
Menu table
Memory storage
Menu keys
How to access the menu mode
Menu table
Entering text
E Specifications
General
Print media
Fax
Copy
Scan
Print
Interfaces
PictBridge
Direct print feature
Computer requirements
Consumable items
Ethernet wired network
Ethernet wireless network
Authentication and encryption for wireless users only
Authentication method
Encryption methods
Network key
Wi-Fi Alliance certification
F Glossary
Index
brother USA/CAN
Page 17/265
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Contents
Table of Contents
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Section I
Genera
l
I
General information
2
Loading paper and docum
ents
11
General setup
22
Security features
28
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File type: PDF
File name: 87201323_mfc-9840cdw.pdf
File size: 20.62 MB
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File Language: English
Pages: 265
Author: Brother
File created: 2008-09-15
Published: 2021-04-28
Updated: 2023-05-13
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Table of Contents
×
USER’S GUIDE MFC-9840CDW
1
Brother numbers
3
Register your product
3
FAQs (frequently asked questions)
3
For Customer Service
4
Ordering accessories and supplies
5
Notice - Disclaimer of Warranties (USA and Canada)
6
Compilation and Publication Notice
6
Brother® Color Laser One-Year On-Site Limited Warranty (USA only)
7
BROTHER LASER PRINTER / MULTIFUNCTION CENTER®/FAX ON-SITE WARRANTY (Canada only)
9
Table of Contents
10
Section I: General
17
1 General information
18
Using the documentation
18
Symbols and conventions used in the documentation
18
Accessing the User’s Guides
18
Viewing documentation
19
Viewing documentation (Windows®)
19
How to find scanning instructions
19
Software User's Guide:
19
ScanSoft™ PaperPort™ 11SE with OCR How-to-Guides
19
Viewing documentation (Macintosh®)
20
How to find scanning instructions
20
Software User's Guide:
20
Presto!® PageManager® User's Guide:
20
Accessing Brother support (for Windows®)
21
Control panel overview
22
Status LED indications
25
2 Loading paper and documents
27
Acceptable paper and other media
27
Recommended paper
27
Type and size of paper
27
Standard paper tray
27
Multi-purpose tray (MP tray)
27
Optional lower tray (LT-100CL)
27
The names for the paper trays in the printer driver and this Guide are as follows:
28
Paper capacity of the paper trays
28
Recommended paper specifications
28
Handling and using special paper
29
Types of paper to avoid
29
Envelopes
30
Types of envelopes to avoid
31
Labels
32
Types of labels to avoid
32
Unprintable area
32
Unprintable area for copies
32
Unprintable area when printing from a computer
33
Loading paper and envelopes
33
Loading documents
36
Using the ADF (automatic document feeder)
36
Using the scanner glass
37
3 General setup
38
Mode timer
38
Paper settings
38
Paper type
38
Paper size
39
Tray use in copy mode
39
Tray use in fax mode
40
Tray use in print mode
40
Volume settings
41
Ring volume
41
Beeper volume
41
Speaker volume
41
Automatic daylight savings time
42
Ecology features
42
Toner save
42
Sleep time
42
Turning off the scanner lamp
42
LCD contrast
43
Dial Prefix
43
4 Security features
44
Security
44
Setting lock
44
Setting up the password
44
Changing your setting lock password
44
Turning setting lock on/off
45
Turning setting lock on
45
Turning setting lock off
45
Secure Function Lock
45
Setting the password for the administrator
46
Setting up the Public user
46
Setting up restricted users
47
Turning Secure Function Lock on/off
47
Turning Secure Function Lock on
47
Turning Secure Function Lock off
47
Switching Users
48
Section II: Fax
49
5 Sending a fax
50
How to fax
50
Entering fax mode
50
Sending a single-sided fax from the ADF
50
Sending a 2-sided fax from the ADF
50
Changing a 2-sided fax layout
51
Sending a fax from the scanner glass
51
Faxing legal size documents from the scanner glass
52
Canceling a fax in progress
52
Broadcasting (black & white only)
52
Canceling a broadcast in progress
53
Additional sending operations
53
Sending faxes using multiple settings
53
Electronic cover page (black & white only)
54
Composing your own comments
54
Send a cover page for the next fax
54
Send a cover page for all faxes
55
Using a printed cover page
55
Contrast
55
Changing fax resolution
56
To change the fax resolution for the next fax
56
To change the default fax resolution
56
Dual access (black & white only)
56
Real time transmission
57
Sending in real time for all faxes
57
Sending in real time for the next fax only
57
Overseas mode
57
Delayed fax (black & white only)
57
Delayed batch transmission (black & white only)
58
Checking and canceling waiting jobs
58
Sending a fax manually
59
Manual transmission
59
Sending a fax at the end of a conversation
59
Out of memory message
59
6 Receiving a fax
60
Choose the correct Receive Mode
60
Using receive modes
61
Fax Only
61
Fax/Tel
61
Manual
61
External TAD
61
Receive mode settings
62
Ring delay
62
F/T ring time
62
Easy receive
63
Setting the print density
63
Additional receiving operations
64
Printing a reduced incoming fax
64
Duplex (2-sided) printing for Fax mode
64
Setting the fax receive stamp (black & white only)
65
Receiving a fax at the end of a conversation
65
Printing a fax from the memory
65
7 Telephone services and external devices
66
Telephone line services
66
Voice Mail
66
Distinctive ring
67
What does your telephone company’s ‘Distinctive Ring’ do?
67
What does Brother’s ‘distinctive ring’ do?
67
Do you have voice mail?
67
Before you choose the ring pattern to register
68
Registering the distinctive ring pattern Very important!
68
Turning off distinctive ring
69
Connecting an external TAD (telephone answering device)
69
Connections
70
Recording an outgoing message (OGM)
70
Special line considerations
70
Roll over telephone lines
70
Two-line telephone system
71
Converting telephone wall outlets
71
Installing machine, external two-line TAD and two-line telephone
71
Multi-line connections (PBX)
72
External and extension telephones
72
Operation from extension telephones
72
If you answer a call and no one is on the line:
72
For Fax/Tel mode only
72
Connecting an external or extension telephone
73
Using a non-Brother cordless external handset
73
Using remote codes
73
Fax Receive Code
73
Telephone Answer Code
73
Changing the remote codes
73
8 Dialing and storing numbers
74
How to dial
74
Manual dialing
74
One-touch dialing
74
Speed-dialing
74
Search
75
LDAP Search
75
Fax redial
75
Storing numbers
76
Storing a pause
76
Storing one-touch dial numbers
76
Storing speed-dial numbers
77
Changing one-touch and speed-dial numbers
78
Setting up groups for broadcasting
79
Dialing access codes and credit card numbers
80
Pause
80
Tone or pulse (Canada only)
80
9 Remote fax options (black & white only)
81
Fax forwarding
81
Paging
82
Fax storage
82
PC fax receive
83
Changing remote fax options
84
Turning off remote fax options
84
Remote retrieval
85
Setting a remote access code
85
Using your remote access code
85
Retrieving fax messages
86
Changing the fax forwarding number
86
Remote fax commands
87
10 Polling
88
Polling receive
88
Sequential polling
88
Polled transmit (black & white only)
89
Setup for polled transmit
89
11 Printing reports
90
Fax reports
90
Transmission verification report
90
Fax journal
90
Reports
91
How to print a report
91
Section III: Copy
93
12 Making copies
94
How to copy
94
Entering copy mode
94
Making a single copy
94
Making multiple copies
94
Stop copying
94
Copy options (temporary settings)
95
Improving copy quality
95
Enlarging or reducing the image copied
95
Making N in 1 copies (page layout)
96
Important
96
If you are copying from the ADF:
97
If you are copying from the scanner glass:
97
Duplex (2-sided) copying
97
Advanced Duplex Copy (short edge)
98
Sorting copies using the ADF
99
Adjusting brightness, contrast and color
99
Brightness
99
Contrast
100
Color saturation
100
Tray selection
101
Out of memory message
101
Section IV: Walk-up printing
103
13 Printing photos from a digital camera
104
Before using PictBridge
104
PictBridge requirements
104
Using PictBridge
104
Setting your digital camera
104
Printing images
105
DPOF printing
106
Connecting a camera as a storage device
106
Understanding the error messages
106
14 Printing data from a USB flash memory drive
107
Supported file formats
107
Creating a PRN or PostScript® 3™ file for direct printing
107
Printing data directly from the USB flash memory drive
108
Understanding the error messages
109
Section V: Software
111
15 Software and network features
112
How to read HTML User’s Guide
112
For Windows®
112
For Macintosh®
112
Section VI: Appendixes
113
A Safety and legal
114
Choosing a location
114
To use the machine safely
115
Important information
118
Standard telephone and FCC notices
118
Important
120
Important-about the interface cable
120
Industry Canada Compliance Statement (Canada only)
121
Disconnect device
121
LAN connection
121
Laser safety
121
FDA regulations
122
Important safety instructions
122
Legal limitations for copying
124
Trademarks
125
B Options
126
Options
126
Optional paper tray
127
Installing the optional paper tray
127
Memory board
128
Installing extra memory
129
C Troubleshooting and routine maintenance
130
Troubleshooting
130
If you are having difficulty with your machine
130
Improving the print quality
137
Setting dial tone detection
148
Telephone line interference
148
Error and maintenance messages
149
Checking if the machine has faxes in its memory
155
Transferring faxes to another fax machine
155
Transferring faxes to your PC
155
Document jams
156
Document is jammed in the top of the ADF unit
156
Document is jammed under the document cover
156
Document is jammed at the output tray
156
Document is jammed in the duplex slot
157
Paper jams
157
Paper is jammed in the MP tray
157
Paper is jammed in Paper Tray 1 or Tray 2
158
Paper is jammed inside the machine
159
Paper is jammed at the back of the machine
164
Paper is jammed underneath Paper Tray 1 or in the fuser unit
166
Routine maintenance
168
Cleaning the outside of the machine
168
Clean the outside of the machine as follows:
168
Cleaning the scanner
169
Cleaning the laser scanner windows
170
Cleaning the corona wires
174
Cleaning the drum unit
177
Replacing the consumable items
185
Replacing a toner cartridge
188
Toner low message
188
Toner life end message
188
Replacing the toner cartridges
189
Replacing the drum unit
193
Change Parts Drum message
193
Replacing the drum unit
193
Replacing the belt unit
199
Change Parts Belt Unit message
199
Replacing the belt unit
199
Replacing the waste toner box
204
Change Parts Waste Toner Box message
204
Waste Toner Box Full message
204
Replacing the waste toner box
204
Packing and shipping the machine
210
Repacking the machine
211
Machine information
218
Checking the serial number
218
Checking the page counters
218
Checking the remaining life of parts
219
D Menu and features
220
On-screen programming
220
Menu table
220
Memory storage
220
Menu keys
220
How to access the menu mode
221
Menu table
222
Entering text
238
E Specifications
240
General
240
Print media
242
Fax
243
Copy
244
Scan
245
Print
246
Interfaces
246
PictBridge
247
Direct print feature
247
Computer requirements
248
Consumable items
249
Ethernet wired network
250
Ethernet wireless network
251
Authentication and encryption for wireless users only
252
Authentication method
252
Encryption methods
252
Network key
253
Wi-Fi Alliance certification
253
F Glossary
254
Index
258
brother USA/CAN
265
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