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en Troubleshooting
56
Fault Cause troubleshooting
The programme does not
start.
4. Press Start/Reload to start the
programme.
The door cannot beopened. is activated.
▶
Continue the programme by select-
ing Spin or Drain and pressing
Start/Reload .
→"Resuming the programme when
the programme status is Rinse
Hold", Page39
The temperature is too high.
▶
Wait until the temperature has
dropped.
▶
→"Cancelling the programme",
Page39
Water level is too high.
▶
Start the Drainprogramme.
Power failure.
▶
Open the door using the emergency
release.
→"Emergency release", Page61
The water is not draining. Drain pipe or water outlet
hose is blocked.
▶
Clean the drain pipe and the water
outlet hose.
Drain pipe or water drain
hose is caught or jammed.
▶
Ensure that the drain pipe and wa-
ter drain hose are not kinked or
trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump",
Page48
is activated.
▶
Continue the programme by select-
ing Spin or Drain and pressing
Start/Reload .
→"Resuming the programme when
the programme status is Rinse
Hold", Page39
The water outlet hose is con-
nected too high.
▶
Install the water outlet hose at a
maximum height of 1 metre.
→"Technical specifications",
Page65
Pump cover is not correctly
assembled.
▶
Correctly assemble the pump
cover.
Pump cover is not correctly
assembled.
▶
Correctly assemble the pump
cover.
Water is not flowing in. De-
tergent is not being dis-
pensed.
You have not pressedStart/
Reload .
▶
Press Start/Reload .
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