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Troubleshooting en
55
Fault Cause troubleshooting
The filters in the water inflow
are blocked.
▶
"Clean the filters in the water in-
flow" →Page52.
The tap is turned off.
▶
Turn on the tap.
The water inlet hose is
kinked or jammed.
▶
Ensure that the water inlet hose is
not kinked or jammed.
Detergent dosage is too
high.
▶
Immediate measure: Mix one table-
spoon of fabric softener with 0.5
litres of water and pour the mixture
into the left-hand compartment (not
for outdoor clothing, sportswear or
items stuffed with down).
▶
Reduce the amount of detergent for
the next washing cycle with the
same load.
All other error codes. Malfunction
▶
Call the after-sales service.
→"Customer Service", Page63
Malfunctions
Fault Cause troubleshooting
The appliance is not work-
ing.
The mains plug of the power
cord is not plugged in.
▶
Connect the appliance to the power
supply.
The circuit breaker is faulty.
▶
Check the circuit breaker in the
fuse box.
There has been a power cut.
▶
Check whether the lighting in your
kitchen or other appliances are
working.
The programme does not
start.
You have not pressedStart/
Reload .
▶
Press Start/Reload .
Door is not closed. 1. Close the door.
2. Press Start/Reload to start the
programme.
Childproof lock is activated.
▶
→"Deactivating the childproof
lock", Page40
-Finishedin+ is activated.
▶
Check whether -Finishedin+ is
activated.
→"Buttons", Page24
Laundry is caught in the
door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
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