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Problem solving guide
85
General problems with the washer-dryer
Problem Possible cause and remedy
At the end of the
programme there is still
liquid in the capsule.
The small pipe in the detergent dispenser drawer onto
which the capsule is placed is blocked.
Clean the small pipe.
This is not a fault. For technical reasons a small
amount of water will remain in the capsule.
There is water next to
the capsule in the fabric
softener compartment.
The Cap sensor was not activated or an empty
capsule was not removed at the end of the last
programme.
Make sure that you remember to activate the Cap
sensor the next time you insert a capsule.
Remove and dispose of the empty capsule at the
end of each programme.
The small pipe in the detergent dispenser drawer onto
which the capsule is placed is blocked.
Clean the small pipe.
The laundry has not
been spun properly and
the laundry is still wet.
The machine detected an imbalance during the final
spin and reduced the spin speed automatically.
Include both large and small items in the load as
this will give better distribution.
The display is dark. The display has switched off automatically to save
energy (Standby mode).
Press any button. This switches Standby off.
The programme
duration remaining that
is shown in the display
fluctuates.
The countdown time adapts constantly to the current
washing and drying situation.
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