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Troubleshoot "Download failed" messages for the Program Guide
If Media Center is not able to download Guide information, it might be for one of the following reasons:
ï‚·
The correct TV signal provider or package was not selected.
ï‚·
The correct ZIP code or postal code was not specified during Setup.
ï‚·
Guide information is not available for the selected ZIP Code or postal code.
To change Guide settings
1.
Press the START button on the remote, and then select Settings.
2.
Select TV.
3.
Select Guide.
4.
Select Guide setup, and then proceed through the wizard until you reach the page where you enter a ZIP code or postal code.
5.
Enter your ZIP code or postal code, and then select Next.
6.
Select your TV signal provider. If you are not sure which provider is yours, then you might have to contact your TV signal
provider for more information.
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