Sony PCV-RZ44G User Manual

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Hardware not detected

Two essential pieces of hardware might not be connected properly: the remote sensor, and the IR control cable.

Make sure that the remote sensor is properly installed

Refer to your hardware documentation to make sure that the remote sensor is connected to your computer correctly. Your remote

sensor either could be built into your computer or monitor or could be a peripheral device that connects to your computer.

For peripheral remote sensors:



If you are sure that the remote sensor is connected correctly but Media Center cannot detect it, then try unplugging the remote

sensor and then plugging it in again. You might hear a sound from your computer indicating that the remote sensor is connected.



If the remote sensor is still not detected by Media Center, then contact your hardware manufacturer in case your remote sensor

needs to be replaced.

For built-in remote sensors:



Restart your computer.



If the remote sensor is still not working, then contact your hardware manufacturer in case your remote sensor needs to be

replaced.

Make sure that the IR control cable is properly installed

If you use a set-top box, then make sure that the IR control cable is connected to the remote sensor.

The other end of the IR control cable should be affixed to the front of your set-top box near its IR receiver.

For information about your particular configuration and to make sure that your devices are connected correctly, refer to your hardware

documentation.

If you cannot find the IR receiver on your set-top box, then shine a flashlight on the front of your set-top box as shown in the following

picture.

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