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27
TROUBLESHOOTING
My ice cream
maker seems to be
vibrating briefly?
• The internal compressor is mounted on special rubber mounts
to reduce the noise and vibration during operation. When
cooling is not required the compressor will automatically turn
off and a small amount of vibration for 1-2 seconds is normal.
The controls don’t
work?
• The child lock may be on. Press and hold the
HOLD
button for 2 seconds to disengage
the locking.
The ice cream
maker does not
remember my last
setting?
• The internal computer will only remember the settings once
‘START | PAUSE’ has been activated.
The temperature
is reading in
Fahrenheit
• Press
button to change temperature units.
Ice Cream not
churning but the
compressor is on
• The PRE-COOL is activated.
• To preserve the life if the compressor there is a self timer
on the compressor. Please allow for up to 3 minutes for the
compressor to activate.
My ice cream is
icy? Why?
• Some desserts have a higher water content in them which will
make the mixture more icy.
I pulled the ice
cream out of the
freezer and it is
very hard. Why?
• Home made ice cream will always be harder than store bought
ice cream as it contains less air. We suggest removing the ice
cream for about 5-10 minutes before serving.
Can I place the ice
cream bowl into the
freezer?
• We do not suggest placing the ice cream bowl the freezer as
the ice cream will freeze solid and be very difficult to scoop
out. Do not use any sharp or metal utensils to scoop the ice
cream from the bowl as it may scratch the coating.
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