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26
PAGE HEADER.....
TROUBLESHOOTING
PROBLEM EASY SOLUTION
Ice cream won’t
freeze
• START | PAUSE button needs to be pressed.
• Alcohol in ice cream? Added too much or too soon.
• Ensure that there is adequate ventilation around the ice cream
maker. We recommend leaving at least 15cm between the ice
cream machine and adjacent hard surfaces.
Paddle won’t move • Paddle won’t move if the pre cool function is selected for the
first 5 minutes.
• Check to see if center spindle is inserted correctly into plastic
paddle; if the center spindle is not moving then there maybe
an issue with the machine - Call Breville customer service.
Lid will not lock
into position
• Paddle and bowl are not positioned properly – make sure
the handle of the bowl sits within the grooves and paddle is
inserted properly.
Frozen dessert not
frozen in allocated
time
• Dessert mixture was too warm when placed in the ice cream
bowl for time allocated in manual setting.
• Different ingredients and quantities will effect freezing time.
Allow for more time if using ingredients like eggs/alcohol.
Can’t remove
bowl insert after
churning
• Ingredients may have spilt over the side of the bowl and into
the chamber. Turn the machine off and let stand for 10-20
minutes to defrost the ice cream. Then remove bowl and wipe
the interior chamber of the ice cream machine.
How do I make soft
serve ice cream?
•
The frozen desserts on the hardness indicator bar are only there as
a guide. Try making your soft serve on the sorbet setting. You can
turn the hardness back up if the ice cream is not hard enough.
I want my ice
cream even harder!
• Remove ice cream from ice cream bowl, place in another air-
tight container and place in freezer for a further 1-2 hours or
until desired hardness is achieved.
Can I put my mix-
ins into the custard
base?
• Put your mix-ins at the end when prompted.
Note: Often ingredients such as fruits may disintegrate
during the churning process if added to early.
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