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Beforecallingforservice,reviewthecheckpointsbelow.Anyservicecallsregardingnormal
situations(NoDefectCases)willbechargedtousers.
General
Temperature
Symptom
Possible causes Solution
Fridge/freezer
does not operate.
Fridge/freezer
temperature is
warm.
• Powercordisnotpluggedin
properly.
• Properlypluginthepowercord.
• Temperaturecontrolisnotset
correctly.
• Setthetemperaturelower.
• Refrigeratorislocatednearaheat
sourceordirectsunlight.
• Keeptherefrigeratorawayfrom
directsunlightoraheatsource.
• Notenoughclearancebetween
refrigeratorandsides/rear.
• Makesurethereareatleast5cm
fromtherearandsides.
• Vacationmodeisactivated. • Deactivatevacationmode.
• Therefrigeratorisoverloaded.Food
isblockingtherefrigeratorvents.
• Donotoverloadtherefrigerator.
Donotallowfoodtoblock
ventilation.
Fridge/freezer is
over-cooling.
• Temperaturecontrolisnotset
correctly.
• Setthetemperaturehigher.
Interior wall is hot.
• Refrigeratorhasheat-proofpipingin
theinteriorwall.
• Topreventcondensationfrom
forming,therefrigeratorhasheat-
proofpipinginthefrontcorners.
Iftheambienttemperaturerises,
thisequipmentmaynotwork
effectively.Thisisnotasystem
failure.
troubleshooting
32_ troubleshooting
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