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18
EN
If your problem is not listed, please contact Customer Support (see page 20).
Problem Possible Solution
Dark smoke is coming
out of the air fryer.
Immediately unplug your air fryer. Dark smoke means that
food is burning or there is a circuit problem. Wait for smoke
to clear before pulling the baskets out. If the cause was not
burnt food, contact Customer Support (page 20).
The air fryer has a plastic
smell.
Any air fryer may have a plastic smell from the
manufacturing process. This is normal. Follow the
instructions for a Test Run (page 9) to get rid of the plastic
smell. If a plastic smell is still present, contact Customer
Support (see page 20).
Display shows Error Code
“E1”.
There is an open circuit in the temperature monitor.
Contact Customer Support (see page 20).
Display shows Error Code
“E2”.
There is a short circuit in the temperature monitor. Contact
Customer Support (see page 20).
Display shows Error Code
“E3”.
The air fryer overheating protection has activated. Unplug the
air fryer and let it cool down for 15 mins before using it again.
Pull out the baskets for faster cooling. If this error code keeps
displaying, contact Customer Support (see page 20).
TROUBLESHOOTING
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