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11
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11
WARRANTY USA AND CANADA
In USA
Groupe SEB USA (T-Fal) warrants this product to be defect free in material and workmanship for a period of
one year from the date of purchase. This warranty extends to the original purchaser and any subsequent
owner within the warranty period. If a defect is found to exist, T-fal will, at its option, either repair or replace the
product or the defective component, including labor.
Replacement will be made with new or rebuilt product or components.
Proof of purchase is required to obtain warranty service, so keep the register receipt. If a product or component
is returned without proof of purchase it will be reviewed based on the manufacturing production week and year
to determine if there is warranty coverage.
This warranty does not apply to any unit that has been tampered with, nor to damages incurred through
improper use and care, faulty packaging by you or mishandling by any common carrier.
T-fal’s sole obligation and your exclusive remedy under this warranty is limited to such repair or replacement.
THE DURATION OF ANY IMPLIED WARRANTY WHATSOEVER, INCLUDING BUT NOT LIMITED TO THE
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO
THE DURATION OF THE EXPRESS WARRANTY PROVIDED HEREIN.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not
apply to you.
T-FAL SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other legal rights which vary from State to
State.
To obtain warranty service:
1. Do not return the product to the retailer from which it was purchased.
2. Please contact our consumer service department (1-800-395-8325 M-Th 8:30am – 5pm & Fr 8:30am – 4pm
EST) for assistance and to ensure the fastest possible resolution to the problem. Please have the model or
type number of your product on hand. If it is determined that you should return your product or a
component of the product for warranty service, you will be given a return authorization number.
3. Send the product or component, postage-paid, together with proof of purchase, a description of the problem,
and the return authorization number you were given, to the closest authorized T-fal return facility (see www.
T-falusa.com or call 1-800-395-8325).
4. Be sure to include your name, address and home telephone number with your shipment. Another contact
number is suggested in case you need to be contacted.
5. We suggest that you carefully wrap your package for shipping and send by insured and/or traceablemeans.
In Canada
• Take your appliance to the nearest authorized T-fal Service Center, along with proof of purchase.
• T-fal agrees to repair or replace the defective part or product at no charge, provided that the product is
returned with all shipping charges prepaid to:
Groupe SEB Canada
Customer Service
345 Passmore Avenue Scarborough Ont. M1V 3N8
accompanied by proof of purchase and a letter detailing the nature of the defect. Be certain that the appliance
is wrapped carefully when shipping. The T-fal Customer Service Departement should be contacted by mail or by
phone at 1 800.418.3725 or by email at info@t-fal.ca, in case the defect can be corrected with out returning the
product.
Canada (1-800-418-3725) or www.t-fal.ca
If you have any product problems, please contact our Consumer Service Department for expert help and advice:
- in Canada : 1800 418 3725 or consult our web site: www.t-fal.ca.
Any repairs must only be carried out by an Approved Service Center with the manufacturer’s own replacement
parts.
ENG
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