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24
Removing the rechargeable shaver battery
Only remove the rechargeable battery when you discard the shaver.
Make sure the battery is completely empty when you remove it.
Be careful, the battery strips are sharp.
1 Remove the back panel of the shaver with a screwdriver.
2 Remove the rechargeable battery.
Guarantee and support
If you need information or support, please visit www.philips.com/
support or read the separate worldwide guarantee leaet.
Guarantee restrictions
The shaving heads (cutters and shaving guards) are not covered by the
terms of the international guarantee because they are subject to wear.
Troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, visit www.philips.com/support for a list of
frequently asked questions or contact the Consumer Care Centre in your
country.
Problem Possible cause Solution
The shaver does not
shave as well as it used
to.
The shaving heads are damaged or
worn.
Replace the shaving head holder (see
chapter ‘Replacement’).
Long hairs obstruct the shaving heads. Clean the shaving heads by following
the steps of the extra-thorough
cleaning method (see chapter
‘Cleaning and maintenance’).
RQ1197CC, RQ1195CC,
RQ1185CC, RQ1180CC, RQ1175CC
only: The Jet Clean System has not
cleaned the shaver properly, because
the cleaning uid in the cleaning
chamber is soiled or the cleaning uid
level is too low.
Clean the shaver thoroughly before
you continue shaving. If necessary,
clean and rell the cleaning
chamber (see chapter ‘Cleaning and
maintenance’).
ENGLISH2424
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