Loading ...
Loading ...
Loading ...
29
Using Smart Diagnosis™
Smart Diagnosis™ through the
Customer Information Center
Use this function if you need an accurate
diagnosis by an LG Electronics customer
information centre when the appliance
malfunctions or fails. Use this function only to
contact the service representative, not during
normal operation.
1
Hold the Lock button for three seconds.
•
If the display has been locked for over one
minute, you must deactivate the lock and
then reactivate it.
2
Press and hold the Ferment button for the
right compartment until the display screen
turns off.
3
As soon as the display turns off, hold the
microphone on your phone next to the
display screen.
•
The microphone on the phone must face
the speaker opening on the fridge.
4
Keep the phone in place until the data
transmission has finished.
•
The transmission sounds last from 3 to 15
seconds.
5
After the data transfer is complete, the
service agent will explain the result of the
Smart Diagnosis™.
NOTE
•
Position the phone so that its microphone is
aligned with the speaker hole.
•
The Smart Diagnosis™ sound is generated
after around three seconds.
•
Hold the phone to the upper right speaker hole
and wait while the data is transmitted.
•
Do not take the phone off the speaker hole
while the data is transmitted.
•
The data transfer sound may be harsh to the
ear while the Smart Diagnosis™ data is being
transmitted, but do not take the phone off the
speaker hole for accurate diagnosis until the
data transfer sound has stopped.
•
When the data transfer is complete, the
transfer completion message is displayed and
the control panel is automatically turned off and
then on again after a few seconds.
Afterwards the customer information centre
explains the diagnosis result.
•
The Smart Diagnosis™ function depends on
the local call quality.
•
The communication performance will improve
and you can transmit a better signal if you use
a land line home phone.
•
If the Smart Diagnosis™ data transfer is poor
due to poor call quality, you may not receive
the best Smart Diagnosis™ service.
SMART FUNCTIONS
Loading ...
Loading ...
Loading ...