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EN
41
30 - Solving Operational Problems
Before contacting service, check the following to avoid unnecessary service charges.
Cooktop Problem Problem Solving Steps
E008 Error appears in the display
window.
A problem with latch mechanism occurred. Remove power and turn it back on again after
a few seconds. The oven should run a latch auto–test. If condition persists, note the code
number and contact service.
Other E__ Error appears in the
display window.
Remove power and turn it back on again after a few seconds. If condition persists, note the
code number and contact service.
The oven display stays OFF Turn off power at the main power supply (fuse or breaker box). Turn breaker back on.
If condition persists, call an authorized service.
Cooling fan continues to run after
oven is turned off
The fan turns off automatically when the electronic components have cooled sufficiently.
Oven door is locked and will not
release, even after cooling
Turn the oven off at the circuit breaker and wait a few seconds. Turn breaker back on.
The oven should reset itself and will be operable.
Oven is not heating Check the circuit breaker or fuse box to your house. Make sure there is proper electrical
power to the oven. Make sure the oven temperature has been selected.
Oven is not cooking evenly Check oven calibration. Adjust calibration if necessary (see To Set Temperature, Page
13). Refer to cooking charts for recommended rack position. Always reduce recipe
temperature by 25°F (15°C) when baking with Convection Bake mode.
Oven temperature is too hot or too
cold
The oven thermostat needs adjustment. See Calibrating Oven Temperature, Page 13.
Oven light is not working properly Replace or reinsert the light bulb if loose or defective. See Page 31. Avoid touching the
bulb glass with bare fingers as finger oil may cause bulbs to burn out prematurely.
Oven light stays on Check for obstruction in oven door. Check to see if hinge is bent or door switch broken.
Cannot remove lens cover on light There may be a soil build-up around the lens cover. Wipe lens cover area with a clean dry
towel prior to attempting to remove the lens cover.
Oven will not Self-Clean properly Allow the oven to cool before running Self-Clean. Always wipe out loose soils or heavy spill-
over before running Self-Clean. If oven is badly soiled, set oven for a four-hour Self-Clean.
See Preparing the Oven to Self-Clean, Page 27.
Clock and timer are not working
properly
Make sure there is proper electrical power to the oven. See the Clock and Timer sections
on Page 13.
Excessive moisture When using Bake mode, preheat the oven first. Convection Bake and Convection Roast will
eliminate any moisture in oven (this is one of the advantages of convection).
Porcelain chips When oven racks are removed and replaced, always tilt racks upward and do not force
them to avoid chipping the porcelain.
Ignition will not operate
Is the power supply cord
unplugged?
Plug into a grounded 3 prong outlet.
Has a household fuse been blown
or has the circuit breaker been
tripped?
Replace the fuse or reset the circuit.
Surface burners will not operate
Is this the first time the surface
burners have been used?
Turn on any one of the surface burner knobs to release air from the gas lines.
Is the control knob set correctly? Push in knob before turning to a setting.
Are the burner ports clogged? See “Super Sealed Surface Burners” section.
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