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Instructions for Use Product Maintenance
Common Faults
26
Faults Possible Reasons
The robot
cannot be
charged.
1.The electrodes between the main
body and the charging base are not
contacted properly.
2.The charging base is switched off
while the robot is switched on,
which leads to the loss of power.
1.Make sure that the electrodes
between the main body and the
charging base are properly
contacted.
2.Keep charging the robot when it
for next cleaning assignment.
The robot is
stuck during
work.
The robot may be stuck by wires/ca-
bles on the ground, hanging
curtains or obstacles around the
carpets.
The robot will try to get itself out
help it manually if it fails.
The robot
goes back to
recharge
without
finishing the
cleaning
work.
1.The robot detects that the power
-
cally goes back to recharge.
2.The robot works at different
speeds on different floor types. For
example, it works longer on wood
floors than on carpets.
1.Charge the robot.
of room environments, the
amount of garbage and different
cleaning modes.
The robot
does not
perform
cleaning
work
as scheduled.
1.The robot is not switched on and
the robot cannot perform cleaning
work as scheduled when it is
powered off.
2.The power level of the robot is too
low to work.
3.The robot is stuck or twined by
obstacles.
1.Turn on the robot.
2.Keep charging the robot when it
for next cleaning assignment.
3.Turn off the robot and clean the
dust box. Then turn over the robot
to clean its components, such as
wheels and side brushes.
Remote
control
range: 16.3
1.The remote control is short of or
out of power.
2.The robot is short of or out of
power.
3.The infrared ray is blocked
remote control or the infrared
receiver on the robot is contaminat-
ed.
devices that exist nearby.
2.Make sure that the robot is
switched on with enough power
remote control or the infrared
receiver on the robot with a clean
4.Avoid using the remote control
near other infrared devices.
Note: If the above methods cannot solve the problem, please reboot the robot.
If the problem cannot be solved by reboot, please contact [email protected]
Common Faults
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