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126 Navigation System
Frequently Asked Questions
Map and Features, Voice Operation, Entering Addresses
Problem Solution
Why does the Disclaimer screen need to be displayed every
time I start the car? I am the only driver.
The Disclaimer screen reminds you and your guest drivers to always
operate the navigation system in a safe manner.
The Setup or Information screen has “grayed out” items that
I cannot select. Why?
You need to select OK on the Disclaimer screen to view these items. See
System Function Diagram on page 21.
I tried entering an address, but the city or street could not be
found. Is there any other way to route to the location?
Some cities are lumped in with a major metro area. Try entering the street
first. In rural “unverified” areas or new subdivisions, streets may be missing
or only partially numbered. Try selecting the destination directly from the
map. See By Map Input on page 38.
When I enter an address, some letters become grayed out. Is
this normal?
Yes. As you enter each letter in an address or a point of interest (POI), the
system looks in the database to see what letters are possible and “grays out”
letters that do not apply.
How do I delete Personal Addresses, Previous Destinations,
or the Home Address?
This is done in the Setup screen (second) under “Personal Information.”
See page 80.
I cannot hear the navigation system voice. 1) Ensure that Volume in the Setup screen (first) is not Off. See page 77.
2) Go to “Basic Settings” in the Setup screen (second), and set Voice
Recognition Feedback to On. See page 96.
The voice control system is having difficulty recognizing my
voice commands.
Ensure that the vents are not blowing on the microphone on the ceiling, the
vehicle is as quiet as possible, and you are using the correct command when
speaking (see Improving Voice Recognition on page 13). Say “Help” at any
screen to see a list of the applicable voice commands. If the system cannot
recognize your command because of background noise, speak louder.
When the system pronounces the street name in the guidance
command or reads the destination address, it sounds strange.
What causes this?
The basic guidance phrase uses a studio-recorded voice, but the street name
is pronounced by the system using a machine-generated voice.
Consequently, the name may be mispronounced or sound strange at times.
2010 Ridgeline
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