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Problem What to do
Operational problems
ie: Oven, grill or hob not working
Check the electricity is turned on
Check your fuses. If the fuse continues to blow, call the Service Centre
Check the circuit breaker
Ensure correct knob is turned
Gas only – Dry or clean ignition electrodes
Gas only – Make sure flame ports and ignition areas are clean and dry
Gas only – Check gas supply is on
Gas only – Ensure cap/crown correctly fitted.
Replace or tighten light globes (where fitted)
Heat up problems Oven not pre-heated – Pre-heat oven for 30 minutes
Check oven door is closed properly
Remove foil or trays from bottom of oven
Change set oven temperature
Preheat your oven/grill before you put the food in to be cooked
Unit smoking odours Turn oven/grill on high to remove protective oils
Persistent gas smell – do not operate appliance. Call service 131349
Condensation
Note: some condensation is normal and
is to be expected during cooking
Reduce the amount of water used for cooking
Leave the door open after cooking if food remains in cooker for warming
Timer not audible Turn Timer knob past 15-minute mark then to the required number of minutes
Oven shelf tight Remove shelf and insert as per diagram
Stains appear to be under ceramic These stains are on the SURFACE of the glass and can be cleaned off with a razor blade
scraper and ceramic glass cleaner.
If you have a problem with your appliance check the following before you ring the service line.
When you need information, service or replacements please quote:
1. Model Number
2. Serial Number: You can find these on the data plate, which can be seen when the oven door is open. If you need more information, please contact the
Customer Care Centre on 1300 363 640 (Australia – Centre is open 8.00am to 5.00pm Monday to Friday EST) Or 0800 436 245 (New Zealand –
Centre is open 8.00am to 5.00pm Monday to Friday). Only authorised service centres should carry out servicing. Otherwise warranty may be void.
If you have a warranty or spare parts enquiry, you should call the numbers listed on the back page.
troubleshooting installation
Location
The appliance has been designed to fit a 550mm gap in kitchen
cabinetry or have free space on either side. Ensure the top of the
hotplate is at least 10mm higher than the level of the benchtop.
Electric hob models must not be installed in a corner; they must be
installed at least 100mm from the side wall.
Gas hob models must be installed with a minimum clearance of
100mm to side walls made of unprotected combustible material.
For gas models, refer to section 6.10.1 in AS/NZS 5601.1 for
all relevant clearance.
WARNING
warning
In order to avoid accidental tipping of the appliance (for
example, by a child climbing onto the open oven door), the
anti tilt plate and stabilising bolt MUST be installed.
Position anti-tilt plate to the rear wall and 25mm from side of
cupboard. Securely fix anti-tilt plate to the floor with fasteners.
Adjust levelling feet on cooker as required.
Clearance to side wall
(refer notes above)
Chef 540 Upright Cooker INSTALLATION 1716 TROUBLE SHOOTING Chef 540 Upright Cooker
Splash back must be fitted to the rear using two screws provided
Stabilising bolt
1. Remove oven door - to be done by qualified personnel only.
(Refer to procedure).
2. Remove screws from kick panel. To remove kick panel lift
kick panel upwards to release the two Location Tabs from
the holes in the bottom of the panel.
3. Position cooker into the ant-tilt plate and then mark the
position for the Stability Bolt hole on the floor.
4. Pull cooker out and drill the bolt hole, using a 6.5mm
masonry or wood drill. Minimum 30mm deep for concrete.
5. Reposition cooker back into place and fit the Stability
Bolt through the slot and into the drilled hole.
6. If the cooker is placed on a base, measures must be
taken to prevent the appliance slipping from the base.
7. Carefully remove any protective plastic film to prevent
damage to the appliance.
WARNING
warning
For your safety this cooker is designed to be moved out of
position by a qualified person only.
Front
Adjustable
Feet
6.5mm Ø Drilled
Location Hole
Kick-panel
Stability
bolt
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