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Appendix
59
A Bluetooth connection is not established or your Galaxy Fit2 and the
mobile device are disconnected
•
Ensure that the Bluetooth feature on both devices is activated.
•
Ensure there are no obstacles, such as walls or electrical equipment, between the devices.
•
Ensure that the latest version of the Galaxy Wearable app is installed on the mobile
device. If necessary, update the Galaxy Wearable app to the latest version.
•
Ensure that your Galaxy Fit2 and the other Bluetooth device are within the Bluetooth
connection range (10 m). The distance may vary depending on the environment the
devices are used in.
•
Restart both devices and launch the
Galaxy Wearable
app on the mobile device again.
The Galaxy Fit2 does not track your heart rate
•
Wear the Galaxy Fit2 firmly around your lower arm just above the wrist.
•
Launch the
Galaxy Wearable
app on your mobile device, tap
Home
→
Health settings
→
Auto heart rate settings
, and then select
Continuously
for how often to measure
your heart rate.
•
Select a watch face that includes heart rate information.
Calls are not connected
•
Ensure that your Galaxy Fit2 is connected to a mobile device via Bluetooth.
•
Ensure that you have not set call barring for the incoming phone number on the mobile
device.
•
Check if do not disturb mode or goodnight mode is activated. If one of these modes has
been activated, the touchscreen does not turn on during incoming calls.
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