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15
Limited 2-year warranty
Terms and conditions of the Dyson 2-year limited warranty
What is covered
Your Dyson machine is warranted against original defects in materials and workmanship
for a period of two years from the date of purchase, when used for normal purposes in
accordance with the Dyson User manual. Please retain your proof of purchase. If you
do not have your proof of purchase, your warranty will start 90 days after the date of
manufacture, according to Dyson’s records. This warranty provides, at no extra cost to
you, all labor and parts necessary to ensure your machine is in proper operating condition
during the warranty period. The replacement of any part of your machine under warranty
will not extend the period of warranty; however, your warranty will be extended for any time
your machine is being repaired or retained for work being performed under the warranty.
Any parts which are returned to Dyson will become the property of Dyson. Please call the
Dyson Helpline on 1-855-533-1098 for more information.
This warranty will only be valid if the appliance is used in the country in which it was sold.
Where this machine is sold within the EU, this warranty will only be valid (i) if the appliance
is used in the country in which it was sold or (ii) if the appliance is used in Austria, Belgium,
France, Germany, Ireland, Italy, Netherlands, Spain or the United Kingdom and the same
model as this appliance is sold at the same voltage rating in the relevant country.
What is not covered
Dyson shall not be liable for costs, damages or repairs incurred as a result of, due to, or from:
Purchases of machines from unauthorized dealers.
Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in
accordance with the Dyson User manual.
Use of the machine other than for normal domestic purposes within the United States, e.g.
for commercial or rental purposes.
Use of parts not in accordance with the Dyson User manual.
Use of parts and accessories other than those produced or recommended by Dyson.
External sources such as weather, electrical outages or power surges.
Repairs or alterations carried out by unauthorized parties or agents.
Clearing blockages from your machine or washing of the filter(s).
Normal wear and tear, including normal wearing parts, such as the clear bin, filter, brush
bar, and power cord (or where external damage or abuse is diagnosed), carpet or floor
damage due to use not in accordance with the Dyson User manual or failure to turn the
brush bar off when necessary.
Reduction in battery discharge time due to battery age or use (where applicable).
Damage as a result of use not in accordance with the rating plate.
Use of this machine on rubble, ash, plaster, drywall, liquids, or wet surfaces.
Additionally, this limited warranty does not apply to any machine that has had the serial
number altered or removed.
Summary of cover
The warranty becomes effective from the date of purchase (or the date of delivery if this is
later).
You must provide proof of (both the original and any subsequent) delivery/purchase before
any work can be carried out on your Dyson machine. Without this proof, any work carried
out will be chargeable. Keep your receipt or delivery note.
All work will be carried out by Dyson or its authorized agents.
Any parts which are replaced by Dyson will become the property of Dyson.
The repair or replacement of your Dyson machine under warranty will not extend the
period of warranty; however, your warranty will be extended for any time your machine is
being repaired or retained for work being performed under the warranty.
The warranty provides benefits which are additional to and do not affect your statutory
rights as a consumer.
Important data protection information
When registering your Dyson machine:
You will need to provide us with basic contact information to register your machine
and enable us to support your warranty. Failure to register will not diminish your
warranty rights.
When you register, you will have the opportunity to choose whether you would like to
receive communications from us. If you opt-in to communications from Dyson, we will send
you details of special offers and news of our latest innovations.
We never sell your information to third parties and only use information that you
share with us as defined by our privacy policies which are available on our website at
privacy.dyson.com.
Conformity information
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Machine information
Please note: small details may vary from those shown.
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