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TROUBLESHOOTING
The following situations are normal and are not signs that the tea maker is malfunctioning.
PROBLEM
ANSWER
The Tea Mortar is making
a squeaking sound.
When grinding for the first time or right after cleaning the Tea Mortar,
hearing a squeaking sound is common.
The Tea Mortar suddenly stops
during grinding. An unusual
sound is coming out of the
Tea Mortar.
Check that you are using an appropriate type of tea leaves.
Disassemble the Tea Mortar. See page E-5. Remove the remaining
powdered tea using the supplied cleaning brush.
After cleaning, re-assemble the parts. See page E-21.
See page E-19 for the details of maintenance for the Tea Mortar.
No sound when buttons are
pressed. No beeps when
operations are completed.
Sound is turned OFF. See page E-6 to turn sound back on.
Follow step-by-step instructions for descaling.
See page E-20.
The tea maker boils water slowly.
The water reservoir does not fully
empty out during use.
There is no powdered tea in
the saucer.
It will take about 30 seconds for powdered tea to come out after
pressing the START button.
Remove the tea leaves in the Tea Mortar. Shorten any long tea leaves
prior to re-grinding.
Make sure the assembly of the spatula in the Tea Mortar is correct.
SPECIFICATIONS
AC Line Voltage:
AC Power Required:
Main unit
Tea mortar
Outside Dimensions (WxHxD):
Weight:
Single phase 120V, 60Hz, AC only
940 W
910 W
30 W
9 1/4” x 11 3/4” x 8 7/8”
233 mm x 296 mm x 225 mm
Approx. 6.6 lbs. / 3.0 kg
E-23
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Coarse powdered tea comes
out.
Check the dial setting.
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There are lumps in the latte/
cold tea.
Make sure to add liquid prior to adding the powdered tea.
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Quantity of the powdered tea
coming out from the Tea Mortar
is less than usual.
If you still require service, disconnect the plug from the outlet and CONTACT YOUR NEAREST SHARP
AUTHORIZED SERVICER.
When using a new Tea Mortar, or after a cleaning, the resulting
amount of powdered tea may be less than usual.
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Quantity will vary depending on the type of tea leaves.
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Fineness of the powdered tea will vary depending on the type of tea
leaves.
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Disassemble the Tea Mortar. See page E-5. Remove the remaining
powdered tea using the supplied cleaning brush.
After cleaning, re-assemble the parts. See page E-21.
See page E-19 for the details of maintenance for the Tea Mortar.
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