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en Faults and what to do about them
36
The water is not draining. Is - - - - selected (Rinse Stop = no final spin)? ~ Page 28
Clean the drain pump. ~ Page 31
Clean the drain pipe and/or the drain hose. ~ Page 32
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
The spin result is not sat-
isfactory.
Laundry is wet/too damp.
Not a fault – the unbalanced load detection system has interrupted the spin
cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
Easy-Iron (depending on the model) selected? ~ Page 23
Is the selected speed too low?
You may run the program Spin/Drain to spin the laundry again.
The spin cycle runs sev-
eral times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.
The program is taking
longer than usual.
The water pressure is too low, r lights up ~ Page 34
Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly distributing the laundry in case imbalances have been
detected.
Not a fault – the foam detection is active – a rinse cycle has been switched
on in case foam has been detected.
The length of the program
changes during the wash
cycle.
Not a fault – the program sequence is optimised for the specific washing
process according to the load and the type of textiles. This may change the
length of the program shown in the display panel.
The water pressure is low - the washing program will take longer as usual
Residual water in the
care-product compart-
ment i .
Not a fault – the effect of the care product is not affected.
Clean the insert if necessary.
Odours in the washing
machine.
Depending on the model, run the ¾ Drum Clean or i Cottons 90 °C pro-
gram without laundry.
Add washing powder or a detergent containing bleach.
Note: To prevent foaming, only use half the amount of detergent recommended
by the detergent manufacturer. Do not use detergents designed for wool or del-
icates.
Faults Cause/Remedy
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