Page 1User Manual
USER MANUAL
Electric Rice Cooker
TRCS01
Warning notices: Before using this product,
please read this manual carefully and keep
it for future reference.
The design and specications are subject
to change without prior notice for product
improvement. Consult with your dealer or
the manufacturer for details.
Version A - 11 - 2019 https://www.toshiba-lifestyle.com/us/
Safety Precautions
Product Features
Installation Instructions
Operating Instructions
Care and Cleaning
Troubleshooting Tips
Page 2 User Manual
0
Safety Precautions ........................................................................................................ 3
1
Product Features ........................................................................................................... 5
2
Installation Instructions .............................................................................................. 6
Unpacking ...................................................................................................................6
Electrical Requirements ......................................................................................... 6
Location Requirements .......................................................................................... 7
3
Operating Instructions................................................................................................ 7
Controls ......................................................................................................................8
Using the Rice Cooker ............................................................................................9
4
Care And Cleaning .....................................................................................................18
5
Troubleshooting Tips ................................................................................................22
6
Warranty .........................................................................................................................25
Read This Manual
Inside you’ll nd many helpful hints on how to use and maintain your rice cooker properly.
Just a little preventive care on your part can save you a great deal of time and money
over the life of your rice cooker. You’ll nd many answers to common problems in the
troubleshooting tips - you should be able to x most of them quickly before calling service.
These instructions may not cover every possible condition of use, so common sense and
attention to safety is required when operating and maintaining this product.
Safety
Precautions
Page 3User Manual
SAFETY PRECAUTIONS
To prevent injury to the user or other people and property damage, the following
instructions must be followed. Incorrect operation due to ignoring of instructions
may cause harm or damage. The level of risk is shown by the following indications.
WARNING: This symbol indicates the possibility of death or serious injury.
CAUTION: This symbol indicates the possibility of injury or damage to property.
IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances, basic safety precautions should always be followed
including the following:
WARNING
• Read all instructions before use.
• Do not touch hot surfaces. Use potholders or oven mitts when handling the
cooking bowl or lid.
• To avoid electrical shock do not immerse cord, plugs, or the rice cooker housing
in water or other liquid.
• This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
the use of the appliance by a person responsible for their safety.
• Close supervision is necessary when any appliance is used by or near children.
• Keep appliance and cord away from children.
• Unplug from electrical outlet when not in use and before cleaning.
• Allow appliance to cool before putting on or taking o parts.
• Do not operate any appliance with a damaged cord or plug or after the
appliance malfunctions or has been damaged in any manner. Return appliance
to the nearest Authorized Service Center for examination, repair, or adjustment.
• Do not disassemble, repair or modify the rice cooker. For any repair, consult a
Toshiba authorized Service Center.
• Do not operate the rice cooker if any part of the unit is damaged.
• Do not use outdoors. Intended for indoor household use only.
• Do not let cord hang over edge of countertop, or touch hot surfaces, including
the top of the rice cooker. Never use outlet below countertop, and never use
with an extension cord.
• Do not place on or near a hot gas or electric burner, or in a heated oven.
• Do not place near heat-sensitive curtains.
Safety
Precautions
Page 4 User Manual
WARNING
• The total amount of food and water should NOT exceed the MAX level marked
on the cooking pot. Some foods such as rice, expand during cooking and
should not ll the cooking pot over half way.
• Spilled food can cause serious burns. Extreme caution must be used when
moving an appliance containing hot liquids or hot oil.
• Do not use appliance for other than intended use.
• Always attach cord to appliance rst, and then plug cord into a wall outlet.
• A short power cord is used to reduce the risk resulting from the cord being
grabbed by children, or becoming entangled in or tripping over a longer cord.
• To disconnect, set all controls to “O,” then remove plug from wall outlet.
• The use of accessory attachments not recommended by Toshiba may cause
injuries.
CAUTION
To reduce the risk of Electric Shock, cook only in removable container.
SAVE THESE INSTRUCTIONS
THIS PRODUCT IS DESIGNED FOR HOUSEHOLD USE ONLY.
KEEP APPLIANCE AWAY FROM CHILDREN.
Page 5User Manual
Product
Features
PRODUCT FEATURES
b
a
c
d
e
f
g
h
i
j
a Cooking Pot
b Lid Latch
c Control Panel
d Lid
e Inner Lid
f Steam Port
g Lid Gasket (not removable)
h Carrying Handle
i Lower Housing
j Power Cord
Accessories
Serving Spatula Soup Ladle Rice Measure Steamer Basket
Page 6 User Manual
Installation
Instructions
INSTALLATION INSTRUCTIONS
Unpacking
Remove all packing materials.
Wash the cooking pot, inner lid, steam port and other accessories, and then dry thoroughly
before using.
Electrical Requirements
WARNING
Electrical Shock Hazard
• Plug into a grounded 3 prong outlet.
• Do not remove the ground prong.
• Do not use an adapter.
• Do not use an extension cord.
Failure to do so can result in death, re or electrical shock.
A 120 V, grounded electrical supply is required. It is recommended that a separate circuit
serving only the rice cooker is used. Sharing the power supply with other appliances will
result in overheating.
Power Supply Cord
NOTE
This Rice Cooker has a 3-prong grounded plug. To reduce the risk of electrical shock, the
plug will t into an outlet only one way. If the plug does not t in the outlet, contact a
qualied electrician. Do not modify the plug.
A short power supply cord is used to reduce the risks of becoming entangled in, or tripping
over a longer cord, or of the cord being grabbed by children.
If the power supply cord is too short, have a qualied electrician or technician install an
outlet near the appliance. Do NOT use an extension cord.
Page 7User Manual
Installation
Instructions
Location Requirements
This rice cooker is designed for household use only; the cooker should not be used for
commercial use.
Use indoors on a stable, level, non-heat sensitive surface such as a countertop in a location
where the lid can be fully opened; do NOT use outdoors.
Do not place the rice cooker on an area of the countertop that is exposed to direct sunlight,
or where it might be splashed with cooking oil.
RECOMMENDED CLEARANCE
Steam and heat emitted from the rice cooker may damage or discolor nearby walls or
cabinets. It is recommended that the rice cooker be placed a minimum distance of 12”
(30.5cm) from walls or cabinets.
a
a At least 12" (30.5 cm)
OPERATING INSTRUCTIONS
WARNING
Fire/Burn Hazard
Unplug immediately and do not use rice cooker if:
• The power supply cord becomes abnormally hot during use.
• Smoke is emitted from the rice cooker or a burning odor is detected.
• The rice cooker is cracked or there are loose or rattling parts.
• The cooking pot, outer lid or inner lid is broken or deformed.
Failure to do so may result in re, electric shock or injury.
Page 8 User Manual
Operating
Instructions
Controls
IMPORTANT
To select a cooking program, the rice cooker must rst be plugged into a grounded
3prong electrical outlet (ON).
TRCS01
CANCEL
DELAY
TIME
1 2
c eda
f g h
b
a Cancel
CANCEL
Press the CANCEL button to stop cooking and return to ON (standby mode).
b White Rice
Press the WHITE RICE button to set the program to cook white rice.
c Cooking Programs and Time Display
d Hour and Minute Buttons
Press the HOUR and MINUTE buttons to set the time-of-day, or to set Delay Time.
e Start
Press START to begin cooking. The control panel will illuminate with the set program.
f Keep Warm/Reheat
Press the KEEP WARM/REHEAT button to reheat cooked rice.
g Menu
Press the MENU button to select from the preset cooking programs listed on the display.
h Delay Timer 1 2
DELAY
TIME
1 2
Press the DELAY TIMER button to set two cooking completion times (Timer1 and Timer2).
Page 9User Manual
Operating
Instructions
SET CURRENT TIME
The rice cooker uses a 24-hour clock (0:00 [midnight] to 23:00 [11pm]). The clock cannot be
set while the rice cooker is being used for: cooking, keeping warm or reheating, or after the
delay timer has been set.
1. Plug the power supply cord into a grounded 3-prong electrical outlet to turn on the rice
cooker.
2. Press and hold the HOUR button
for 2+ seconds until the time ickers on the
display.
3. Press the HOUR button
continuously to change the hour or press and hold the
button to fast forward.
4. Press the MIN button
continuously to change the minutes or press and hold the
button to fast forward.
5. When the correct time-of-day appears on the display, quickly press START to set the time.
Using the Rice Cooker
INTRODUCTION
The Toshiba® Rice and Grain Cooker benets from the use of Fuzzy Logic, a technology that
senses moisture levels to accurately cook food. Cooking time and temperature are dened
by the appliance. Our highly intelligent Rice and Grain Multicooker automatically adjusts the
heat and timing for perfect results every time.
IMPORTANT
• Do NOT place anything on or over the rice cooker lid, during use.
• Do NOT touch the steam vent during cooking.
• Do NOT place the interior cooking pot on a cooktop burner; the high temperature
will warp the pot. The cooking pot is designed to be used only in the rice cooker.
• Do not use a pot or container other than the cooking pot (provided) in the rice
cooker.
• Do not insert any foreign objects into the air vent or gaps at the bottom of the rice
cooker.
• Do not season rice while it is being kept warm in the cooking pot. Seasonings left in
contact with the interior of the cooking pot may damage the non-stick coating.
• Do not use metal cooking utensils. Metal utensils may scratch or damage the non-
stick coating.
Page 10 User Manual
Operating
Instructions
MEASURING RICE
IMPORTANT
The total amount of rice and water should NOT exceed the 6 cup MAX level marked
inside the cooking pot.
NOTE
The Rice Measure is signicantly smaller than the standard U.S. cup measure.
• To achieve the correct ratio of rice to water, use ONLY the Rice Measure (cup provided).
• Level the rice in the Rice Measure cup so that it is even with the top.
• For softer or rmer rice adjust the ratio of water to rice accordingly.
• If the rice requires rinsing before cooking, measure the rice before you rinse it, Follow the
rinsing directions for that specic type of rice.
RINSING RICE
Some types of rice are rinse-free and other types require rinsing before use to remove excess
starch which may make the rice sticky. Also, cooking rice with starchy water may result in the
rice burning or being improperly cooked.
If the water should turn white or cloudy, when added to rinse-free rice, drain and replace the
water before cooking. Many recipes recommend rinsing quickly so the rice does not absorb
water prior to cooking.
To Rinse Rice Quickly:
1. Place a colander inside a larger bowl.
2. Place the rice in the colander and rinse under cool running water.
Rinsing rice in hot water may prevent the rice from cooking properly.
3. Using your hand stir the rice around 3 to 4 times to separate the grains.
4. Continue to rinse until the water in the bowl is clear.
ADDING OTHER INGREDIENTS
If you wish to add other ingredients or seasonings to the rice, do so after adding the water.
The rice will not cook properly and be too rm if ingredients are added before the water.
Page 11User Manual
Operating
Instructions
COOKING RICE
WARNING
Electrical Shock Hazard
• Plug into a grounded 3 prong outlet.
• Do not remove the ground prong.
• Do not use an adapter.
• Do not use an extension cord.
Failure to do so can result in death, re or electrical shock.
NOTE
Cooking time will vary depending on the type of rice or grain being cooked.
1. Before using for the rst time, wash the cooking pot, inner lid, steam port, other
accessories and attachments, and then dry each thoroughly.
2. Measure rice, and then rinse rice, if needed.
3. Add measured rice to the cooking pot.
4. Add water until it reaches the corresponding numbered Water Line marked on the
interior of the cooking pot. For example, when cooking 3 measures of white rice, add
water to third line from the bottom of the pot.
To suit your personal preference, the amount of liquid can be adjusted slightly (no more
than
1/3 of the distance between the lines).
Add Rice First
Water Line
Porridge
Cup Max
6 6
4 4
2 2
1 1
1
2
1
2
5. Stir the rice into the water, so that each grain is immersed in the water.
6. Place the cooking pot into the rice cooker.
Page 12 User Manual
Operating
Instructions
7. Rotate the pot two to three times to ensure a solid contact between the bottom of the
cooking pot and the heating plate.
a
a Cooking Pot
8. Close the lid, and then press downward until it clicks into place.
9. Plug the power supply cord into a grounded 3 prong electrical outlet.
NOTE
The rice cooker is powered ON, but in standby mode (no heat).
10. Select desired cooking program. See “Controls” for explanation of options.
11. Press START.
NOTE
During rst use, there may be a plastic odor which will dissipate after using.
13. When cooking is completed, 5 beeps will sound. The Start light will turn o and the Keep
Warm/Reheat light will illuminate.
Page 13User Manual
Operating
Instructions
COOKING PROGRAMS
Average cooking time is approximate; it will automatically increase or decrease depending
on the amount being cooked.
Keep Warm mode begins automatically at the end of each cooking program. The timer
displays from 0 to 24 hours. After 24 hours in Keep Warm mode has passed, the rice cooker
will return to the ON (standby) mode.
Mixed Rice
Approximate Cooking Time: 70 minutes
IMPORTANT
It is recommended that you prepare only 1 to 4 cups of Mixed Rice per batch.
1. Press MENU.
2. Select Mixed Rice function. The Mixed Rice light illuminates.
3. Press START. The Start light illuminates, and the countdown timer begins.
• The Start and Mixed Rice lights remain lit during the cooking process.
4. When cooking is completed, the cooker automatically enters Keep Warm mode.
Quick Rice
Approximate Cooking Time: 30 minutes
1. Press MENU.
2. Select Quick Rice function. The Quick Rice light illuminates.
3. Press START. The Start light illuminates, and the countdown timer begins.
• The Start and Quick Rice lights remain lit during the cooking process.
4. When cooking is completed, the rice cooker automatically enters Keep Warm mode.
Brown Rice
Approximate Cooking Time: 80 minutes
IMPORTANT
It is recommended that you prepare only 1 to 4 cups of Brown Rice per batch.
1. Press MENU.
2. Select Brown Rice function. The Brown Rice light illuminates.
3. Press START. The Start light illuminates, and the countdown timer begins.
• The Start and Brown Rice lights remain lit during the cooking process.
4. When cooking is completed, the rice cooker automatically enters Keep Warm mode.
Page 14 User Manual
Operating
Instructions
White Rice
Approximate Cooking Time: 50 minutes
1. Press either MENU or WHITE RICE.
2. If you press Menu, select the White Rice function. The White Rice light illuminates.
3. Press START. The Start light illuminates, and the countdown timer begins.
• The Start and White Rice lights remain lit during the cooking process.
4. When cooking is completed, the rice cooker automatically enters Keep Warm mode.
Multi-grain Rice
Approximate Cooking Time: 70 minutes
IMPORTANT
It is recommended that you prepare only 1 to 4 cups of Multi-grain Rice per batch.
1. Press MENU.
2. Select Multi-grain function. The Multi-grain light illuminates.
3. Press START. The Start light illuminates, and the countdown timer begins.
• The Start and Multi-grain lights remain lit during the cooking process.
4. When cooking is completed, the rice cooker automatically enters Keep Warm mode.
Porridge—rice porridge (congee)
Approximate Cooking Time: 60 minutes
Use the Porridge setting to cook rice porridge made from rice and water or broth. Measure
both rice and water or broth in the ratio needed to achieve the desired porridge consistency.
The porridge cooking program cooks longer at a lower temperature to ensure rice grains
aresoft.
1. Measure prepared rice.
2. Add water to the appropriate water ll line marked on the interior of the pot.
3. Close the cover, and then press MENU.
4. Select Porridge function. The Porridge light illuminates.
5. Press START. The Start light illuminates, and the countdown timer begins.
• The Start and Porridge lights remain lit during the cooking process.
6. Check the consistency of the porridge after about 45 minutes to 1 hour of cooking.
7. Once the grains of rice are broken and the porridge reaches the desired consistency, turn
o the rice cooker.
8. When cooking is completed, the rice cooker automatically enters Keep Warm mode.
Page 15User Manual
Operating
Instructions
Steel-Cut Oats
Approximate Cooking Time: 60 minutes
1. Press MENU.
2. Select Steel-cut Oats function. The Steel-Cut Oats light illuminates
3. Press START. The Start light illuminates, and the countdown timer begins.
• The Start and Steel-Cut Oats lights remain lit, and the countdown timer begins.
4. When cooking is completed, the rice cooker automatically enters the Keep Warm mode.
TIPS FOR GREAT RESULTS
• Measure rice and water accurately.
• For added avor you may substitute meat stock or broth for the water and chopped fresh
herbs can be stirred into the rice at the end of cooking before allowing to rest.
• Some varieties of rice should be rinsed before cooking. Enriched rice, commonly found
in the U. S., is not rinsed to preserve the added nutrients. If rinsing rice before cooking,
measure rice before rinsing and drain as much water as possible.
• After adding the rice and water to the cooking pot, spread it evenly over the bottom.
• Do not open the lid during cooking.
• Most types of rice will be slightly undercooked at the end of the cooking program. Allow
the cooked rice to “rest” in the cooking pot for 5 to 10 minutes to absorb the last bit of
moisture.
DELAY COOKING
The Delay Timer can preset two dierent cooking completion times, Timer1 and Timer2.
IMPORTANT
To maintain the quality of the rice, it is recommended that you not set the delay timer
for longer than 12 hours.
The current time must be accurate before setting the delay timer.
1. Prepare the rice for cooking, and then close the lid.
2. Press MENU to select the cooking program.
3. Press DELAY TIMER 1 2 to toggle between the timers and select either Timer 1 or Timer
2. The control will beep, the timer selected will be underlined and the display clock will
blink.
4. Press HOUR and MIN to set the desired completion time. For example, preset Timer 1 to
17:30. The rice will begin cooking at the correct time to be ready to eat by 5:30p.m.
• Each press of the Hour button increases the time in 1-hour increments.
• Each press of the Minute button increases the time in 10-minute increments.
• Press and hold HOUR or MINUTE to fast forward.
Page 16 User Manual
Operating
Instructions
5. Quickly press START to set the timer. The Delay Timer button will illuminate.
To cancel Delay Timer, press CANCEL.
6. The cooking start time will be automatically adjusted so that the program will be
completed at the preset time.
REHEAT COOKED RICE
IMPORTANT
Rice must be at a warm temperature, above 130°F, to reheat. The cooker will not reheat
cold rice.
1. Stir the rice being kept warm to break apart clumps.
2. Sprinkle 1 to 2 tablespoons of water evenly over the rice.
Adding water during reheating will keep the rice from drying out.
3. Press KEEP WARM/REHEAT until the light illuminates.
4. Press START. Reheating will start and the countdown will appear in the display.
5. When reheating is completed, three long beeps will sound.
6. Open the lid, and then stir the rice well before serving.
Food is best consumed within 5 hours after cooking, so that avor and texture do not
deteriorate.
STEAMING FOOD
The rice cooker may be used to steam food such as vegetables, meat or sh.
It takes approximately 35 minutes to cook a batch of white rice and approximately 5 to
20minutes (depending on the type and quantity) to steam cleaned, cut vegetables.
1. Determine the time needed to steam the food. See Steaming Guide.
2. At the appropriate time, shown on the countdown timer, open the rice cooker.
3. Place the steamer basket with the cut vegetables arranged in a single layer onto the rim
of the cooking pot.
4. Close the lid and continue cooking for the remaining time.
5. Remove food immediately after steaming to avoid overcooking.
NOTES
• If steaming meat or sh, rst place foil on the bottom of the steamer basket to keep
the meat juices from seeping into the rice.
• Vegetables should be cut to a size similar to that indicated in the following chart.
• Cooking times are approximate and will yield cooked but crisp/tender vegetables.
Add or decrease time if you prefer softer or crisper vegetables.
Page 17User Manual
Operating
Instructions
STEAMING GUIDE
NOTE
While steaming, monitor your meat’s internal temperature with a meat thermometer to
ensure the meat you cook reaches a safe temperature.
FOOD AMOUNT PREPARATION COOKING TIME
Asparagus 4 oz. (~15 spears) trimmed and halved 8 min.
Baby Bok Choy 2 whole halved 17 min.
Broccoli 10 oz. 2" orets 15 min.
Cabbage Leaves 4 leaves cored 6 min.
Carrots - Baby 12 oz. whole 18 min.
Carrots - Sliced 6 oz. (1½ c.) sliced ½" thick 16 min.
Green Beans 5 oz. trimmed 9 min.
Lettuce Leaves -
ButterVariety
6 leaves cored 6 min.
Peas - Snow 4 oz. trimmed 8 min.
Potatoes - New 12 oz. quartered 16 min.
Potatoes - Yellow/Gold 12 oz. ¾" pieces 16 min.
Potatoes - Sweet 1 lb. ¾" cubes 17 min.
Squash - Summer/
Zucchini
6 oz. (2 c. sliced) sliced ½" thick 8 min.
Chicken 1 lb. 2" strips 25 min.
Shrimp 1 lb. peeled and deveined 15 min.
Fish - Salmon,
Swordsh
12 oz. cut to t tray 18 min.
Eggs Up to 12 pierce pinhole in
bottom of each egg
15 min. - soft cooked
24 min. - hard cooked
Page 18 User Manual
Care and
Cleaning
CARE AND CLEANING
WARNING
Burn Hazard
• Wait until the rice cooker has cooled before cleaning.
Failure to do so may result in burns
Unplug the rice cooker from the electrical outlet, allow it to cool, and then clean and dry the
cooker and all its parts after each use to avoid odors and poor performance.
GENERAL CARE
IMPORTANT
The rice cooker is not dishwasher safe. Use only soft cloths with a mild dish soap
solution to clean the rice cooker. Do not wash either the rice cooker or its interior
cooking pot in the dishwasher.
CLEANING THE COOKER EXTERIOR
IMPORTANT
Do NOT immerse the rice cooker in water.
Using a soft, damp cloth, clean the outer surfaces of the rice cooker.
Using a soft, dry cloth thoroughly dry the outer surfaces.
Steam Valve
IMPORTANT
• Clean the steam valve frequently to ensure proper venting.
• The rice cooker should be cool to the touch before cleaning the steam valve.
Page 19User Manual
Care and
Cleaning
1. Grasp the tab on the Steam Valve Cover, and then lift up to remove the steam valve cover.
a
b
a Steam Valve Cover
b Ta b
2. Push in where indicated to release the latch and open the valve seat and steam valve
cover.
a b
c
a Valve Seat
b Steam Valve
c Latch
3. Wash the steam valve with soap and water after every use.
4. Using a soft cloth, dry thoroughly.
NOTE
Reinsert the steam vent gasket if it comes o when washing or drying the valve seat.
a
a Steam Vent Gasket
Page 20 User Manual
Care and
Cleaning
5. Close the valve seat cover. A “click” will sound to indicate the cover is closed completely.
a
a Valve Seat
6. Align the valve seat with the opening in the cooker lid, and then press downward to
reinstall the steam valve cover.
a
a Steam Valve Cover
CLEANING THE COOKER INTERIOR PARTS
Press down on the metal lid latch to open the rice cooker cover.
Page 21User Manual
Care and
Cleaning
Inner Lid
1. With the cover of the rice cooker open, press upward on the tab to release, and then pull
out to remove the inner lid.
a
b
a Ta b
b Inner Lid
2. Wash and dry the inner lid.
3. Replace the inner lid by setting the lower edge into the bottom groove, and then
pressing the upper edge under the tab until you feel it snap into place.
Condensation
Condensation from steam will collect in the well around the cooking pot and under the
steam valve cover.
1. Using a soft cloth, thoroughly dry the areas where condensation collects.
Heating Plate
1. Using a steel wool pad, remove any residue burned onto the metal heating plate.
2. Using a soft, damp cloth, wipe the heating plate, and then dry thoroughly.
Cooking Pot
IMPORTANT
• The inside of the cooking pot has a non-stick coating that can lose its non-stick
properties if it becomes scratched or damaged.
• Do not use abrasive cleansers, vinegar, bleaching agents, steel wool or other harsh
scrubbing brushes to clean the cooking pot.
• Do not use metal cooking utensils.
• Wash the cooking pot immediately after removing rice that has been seasoned.
Seasonings may damage the non-stick coating of the cooking pot if left in contact
for any length of time.
1. Wash the cooking pot, using a soft cloth and a nonabrasive cleanser or a mild solution of
dish soap and warm water.
2. Using a soft cloth, dry both the interior and exterior of the cooking pot.
Page 22 User Manual
Troubleshooting
TROUBLESHOOTING TIPS
Before calling for service, review the following tips. It may save you time and money.
This list includes common occurrences that are not the result of poor workmanship or
defective materials.
WARNING
Electrical Shock Hazard
• Plug into a grounded 3 prong outlet.
• Do not remove the ground prong.
• Do not use an adapter.
• Do not use an extension cord.
Failure to do so can result in death, re or electrical shock.
PROBLEM POSSIBLE CAUSE SOLUTION
Rice cooker does
not operate
The power supply cord is not
completely plugged into a
working 3 prong electrical outlet.
Plug the power supply cord into
the electrical outlet.
There has been a power failure.
During a power failure, the time-
of-day, not the countdown time,
will appear in the display during
a cooking program.
Reset the circuit breaker or
replace the fuse once power is
restored.
Another appliance was plugged
into the same electrical outlet,
which tripped the circuit breaker
or blown a household fuse.
Reset the circuit breaker or
replace the fuse. Plug power
supply cord into a separate,
dedicated circuit.
Rice is mushy,
sticky or clumping
Rice was cooked with too much
water
Use less water when cooking
rice. Once cooked, u rice
immediately using a fork to
separate the grains.
Rice was rinsed or soaked before
cooking
Pre-rinsing can cause the rice to
crack and become mushy and
sticky during cooking.
Soaking before cooking softens
the texture of rice.
If rinsing is required, rinse the
rice quickly and drain as much
water as possible. Do not allow
rice to soak in liquid prior to
cooking.
Rice is hard or dry Rice was not cooked with
enough water or it was cooked
with mineral water.
Use more water when cooking
rice.
Soak the rice for a short time
before cooking.
Page 23User Manual
Troubleshooting
Rice is scorched
NOTE: Rice turning
a light brown color
is not a result of rice
cooker failure.
Dirt or a foreign substance is
stuck to the temperature sensor.
Remove foreign substance and
clean well.
Other ingredients and/or
seasonings were added to the
rice before cooking.
Cook only rice with the proper
ratio of water.
Rice was soaked for too long. Soak rice for a shorter period
of time.
Rice does not taste
good
The cooking pot and inner cover
are warm or hot when cooking
begins.
Allow rice cooker to cool
completely before cooking a
new batch.
Dirt or a foreign substance is
stuck to the temperature sensor,
inner lid, or steam vent.
Remove foreign substance and
clean well.
The inner lid or steam vent was
not attached to the rice cooker.
After cleaning replace both the
inner lid and steam vent into
the rice cooker. See “Care and
Cleaning.”
Used wrong ratio of ingredients
to water or wrong cooking
program for
Accurately measure the correct
ratio of ingredients to water.
Unpleasant odor
NOTE: A plastic
odor is normal the
rst few times the
cooker is used.
Keep Warm mode was used too
long.
Do not allow rice to remain in
Keep Warm mode indenitely.
Serve rice soon after the
10-minute resting period.
Rice left in the cooking pot after
Keep Warm mode has turned o.
Remove cooked rice from
cooker.
The rice was not rinsed
thoroughly.
Rinse rice until the water runs
clear.
The cooking pot, inner lid and/or
steam vent is dirty.
Clean and dry parts thoroughly.
See “Cleaning.”
The plastic scoop was left in the
cooking pot.
Remove plastic scoop and all
accessories from the rice cooker
before using.
Rice is dry and has
turned color
Rice has been reheated
repeatedly.
Rice should be reheated only
once to maintain the quality.
Sprinkle rice with water to help
keep it from drying out during
reheating.
Steam vent is not attached
correctly.
After washing, attach the steam
vent correctly to the rice cooker.
See “Cleaning.”
Page 24 User Manual
Troubleshooting
Steam escaping
from the rice
cooker
The inner lid is not attached
properly.
The inner lid and/or cooking pot
is deformed.
Check the condition of the inner
lid and gasket. Conrm that the
inner lid is correctly seated in
the cooker cover.
Foreign substances are stuck to
the inner lid, cooking pot rim or
the frame of the rice cooker.
Clean both the cooking pot and
rice cooker after each use.
Rice cooker
boiling over and
spattering
NOTE: It is normal
for moisture to
appear on the inner
lid or cooking pot
and drip when the
lid is opened.
The inner lid and/or steam vent
are not attached properly.
After cleaning replace both the
inner lid and steam vent into
the rice cooker. See “Care and
Cleaning.”
The steam vent and/or
temperature sensor is dirty.
Clean the steam vent and
temperature sensor.
Porridge program was
unintentionally used to cook rice.
Select the cooking program for
the ingredients you are cooking.
Difficult to close
the cooker lid
The inner lid is not attached
properly.
NOTE: The outer lid will not
close unless the inner lid is
attached correctly.
Replace the inner lid into the
top cover of the rice cooker. See
“Care and Cleaning.”
Foreign substances in the lid
latch well are preventing the
outer lid from latching.
Remove debris from the lid
latch well.
Film on interior of
cooking pot
The starch in the rice will melt
during cooking and dry onto the
interior of the cooking pot.
During washing, use a non-
abrasive plastic scouring pad
or utensil to gently remove the
lm.
ERROR DISPLAY
PROBLEM POSSIBLE CAUSE SOLUTION
E1, E2, E5,
E6, EU
Circuit Board and
Sensor Fault
Immediately unplug rice cooker.
After error is resolved, plug in rice cooker, and then
press CANCEL to remove error code from display.
Page 25User Manual
Warranty
LIMITED ONE-YEAR WARRANTY
U.S. AND CANADA ONLY
Warranty Period:
This warranty is available to consumers only. You are a consumer if you own a Toshiba® Rice
and Grain Multicooker that was purchased at retail for personal, family or household use.
Except as otherwise required under applicable law, this warranty is not available to retailers
or other commercial purchasers or owners.
We warrant that your Toshiba® Rice and Grain Multicooker will be free of defects in materials
or workmanship under normal home use for 1 year from the date of original purchase. We
recommend that you visit our website, https://www.toshiba-lifestyle.com/us/ for a fast ,
ecient way to complete your product registration. However, product registration does not
eliminate the need for the consumer to maintain the original proof of purchase in order to
obtain the warranty benets. In the event that you do not have proof of purchase date, the
purchase date for purposes of this warranty will be the date of manufacture.
If your Toshiba® Rice and Grain Multicooker should prove to be defective within the warranty
period, we will repair it, or if we think necessary, replace it. To obtain warranty service, simply
call our toll-free number 1-855-204-5313 for additional information from our Consumer
Service Representatives or send the defective product to Consumer Service at Toshiba,
5Sylvan Way, Parsippany, NJ 07054.
NOTE:
For added protection and secure handling of any Toshiba product that is being returned, we
recommend you use a traceable, insured delivery service. Toshiba cannot be held responsible
for in-transit damage or for packages that are not delivered to us. Lost and/or damaged
products are not covered under warranty. Please be sure to include your return address,
daytime phone number, description of the product defect, product model number (located
on bottom of product), original date of purchase, and any other information pertinent to the
product’s return.
CALIFORNIA RESIDENTS ONLY
California law provides that for In-Warranty Service California residents have the option of
returning a nonconforming product (A) to the store where it was purchased or (B) to another
retail store that sells Toshiba products of the same type. The retail store shall then, at its
discretion, either repair the product, refer the consumer to an independent repair facility,
replace the product, or refund the purchase price less the amount directly attributable
to the consumer’s prior usage of the product. If the above two options do not result in
the appropriate relief to the consumer, the consumer may then take the product to an
independent repair facility if service or repair can be economically accomplished. Toshiba
and not the consumer will be responsible for the reasonable cost of such service, repair,
replacement, or refund for nonconforming products under warranty.
California residents may also, according to their preference, return nonconforming products
directly to Toshiba for repair, or if necessary, replacement, by calling our Consumer Service
Center toll-free at 1-855-204-5313. Toshiba will be responsible for the cost of the repair,
replacement, and shipping and handling for such products under warranty.
Page 26 User Manual
Warranty
BEFORE RETURNING YOUR TOSHIBA PRODUCT
If you are experiencing problems with your Toshiba product, we suggest that you call our
Toshiba Service Center at 1-855-204-5313 before returning the product for service. If
servicing is needed, a Representative can conrm whether the product is under warranty and
direct you to the nearest service location. Your Toshiba® Rice and Grain Multicooker has been
manufactured to the strictest specications and has been designed for use only in 120-volt
outlets and only with authorized accessories and replacement parts. This warranty expressly
excludes any defects or damages caused by attempted use of this unit with a converter,
as well as by use with accessories, replacement parts or repair service other than those
authorized by Toshiba. This warranty does not damage caused by accident, misuse, shipment
or other than ordinary household use. This warranty excludes all incidental or consequential
damages. Some states do not allow the exclusion or limitation of these damages, so these
exclusions may not apply to you. This warranty gives you specic legal rights, and you may
also have other rights, which vary from state to state.
Important:
If the nonconforming product is to be serviced by someone other than Toshiba’s Authorized
Service Center, please remind the servicer to call our Consumer Service Center at
1-855-204-5313 to ensure that the problem is properly diagnosed, the product is serviced
with the correct parts, and the product is still under warranty.
