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Samsung QA65QN900AWXXY User Manual
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Contents
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About the Samsung Smart Remote (AU8 Series)
Learn about the buttons on the Samsung Smart Remote.
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File type: PDF
File name: Samsung QA65QN900AWXXY 65" QN900A Neo QLED 8K Smart TV (2021).pdf
File size: 9.67 MB
File Language: English
Pages: 245
Author: Samsung
Published: 2021-06-04
Updated: 2023-08-26
Verified by
Clementina Bode
on 2023-08-26
Download File
Table of Contents
×
Contents
2
Guide
5
Connections
5
Connection Guide
5
Connecting an Antenna
6
Connecting to the Internet
7
Establishing a wired Internet connection
7
Establishing a wireless Internet connection
8
Checking the Internet connection status
9
Resetting Your Network
9
Turning on the TV with a mobile device
10
Connecting an IP control device to the TV
10
Allowing to connect a wireless network
10
Changing the name of the TV
10
Screen Sharing (Smart View) with your Mobile Device
11
Using Tap View
12
Enabling Tap View
12
Using Multi View
13
Connection Cables for External Devices
15
Switching between external devices connected to the TV
17
Editing the name and icon of an external device
17
Using additional functions
18
Connection Notes
19
Connection notes for HDMI
19
Connection notes for audio devices
20
Connection notes for computers
20
Connection notes for mobile devices
21
Remote Control and Peripherals
22
About the Samsung Smart Remote (QLED TV/AU9 Series or higher/The Frame)
22
About the Samsung Smart Remote (AU8 Series)
25
Connecting the Samsung Smart Remote to the TV
28
Controlling External Devices with a Samsung Remote Control - Using the Universal Remote
29
Using Anynet+ (HDMI-CEC)
30
Connecting an external device through Anynet+ and using their menus
30
Read before connecting an Anynet+ (HDMI-CEC) device
30
Controlling the TV with a Keyboard, Mouse, or Gamepad
31
Connecting a USB keyboard, mouse, or gamepad
31
Connecting a Bluetooth keyboard, mouse, or gamepad
31
Using the keyboard and mouse
32
Setting up the input devices
33
Entering Text using the On-Screen Virtual Keyboard
33
Entering Text using the remote control's microphone and the on-screen virtual keyboard
34
Smart Features
35
Using Smart Hub
35
Displaying the Home Screen
36
Launching Smart Hub automatically
42
Launching the last used app automatically
42
Launching Samsung Business TV app automatically
42
Automatic casting in Multi View
43
Testing Smart Hub connections
43
Resetting Smart Hub
43
Using a Samsung account
44
Signing in to a Samsung account
44
Creating a new account
44
Managing your Samsung account
45
Using Ambient Mode
46
Ambient Mode browser screen
46
Applying effects to the content
50
Viewing detailed information about the content
51
Entering the TV viewing screen from Ambient Mode
51
Using Art Mode
52
Viewing images
53
Viewing images by time
54
Import images from an external storage device
54
Remove images from My Collection
55
Buying images from Art Store
55
Subscribing to The Art Store Membership
55
Setting the style of the selected image
56
Apply a border style and a color to an image
57
Setting up Art mode
57
Using Art mode with the SmartThings app
58
Precautions when using Art mode
59
Using PC on TV
60
Using Screen Sharing (Wireless)
60
Using PC on TV - Easy Connection
60
Connecting a Remote PC
61
Playing Multimedia Content on a Remote PC
63
Using Samsung DeX
64
Using Microsoft 365
64
Adding the Cloud Service
64
Using Cloud Service
65
Using the Apps Service
66
Installing an app
67
Launching an app
67
Managing installed apps
68
Using the e-Manual
70
Launching the e-Manual
70
Using the buttons in the e-Manual
70
Using the Internet
72
Using SmartThings
73
Registering a device
73
SmartThings screen layout
74
Available devices
75
Playing pictures/video/music
76
Playing multimedia content on a PC or mobile device
77
Playing multimedia content on a USB device
77
Listening to your mobile device sound through the TV speaker using Sound Mirroring
78
Buttons and functions available while playing multimedia content
78
Using Bixby
82
Starting Bixby with voice
82
Starting Bixby using buttons on the Samsung Smart Remote
83
Learning about the Explore Bixby Screen
84
Read Before Using Bixby
86
Provisions for using Bixby
86
Using the Game Bar
87
Starting the Game Bar
87
Learning about the Game Bar
87
Setting the Super Ultra Wide Game View
89
Troubleshooting of the game screen and audio problems
89
TV Viewing
90
Using the Guide
90
Recording Programs
93
Using the instant and schedule recording options from the Guide screen
93
Using the instant and schedule recording options while watching a program
93
Scheduling a video recording after entering the date and time
94
Managing the schedule recording list
94
Viewing recorded programs
94
Setting up a schedule recording start
95
Setting Up Schedule Viewing
95
Using the schedule viewing options from the guide screen
95
Using the schedule viewing options while watching a program
95
Using schedule viewing to view programs at a specified time on a specified date
96
Setting the schedule Viewing Time
96
Using Timeshift
97
Buttons and functions available while recording a program or Timeshift
97
Using the Channel List
99
Editing Channels
100
Using a Personal Favorites List
101
Create a favorites list
101
TV-Viewing Support Functions
102
Changing the broadcast signal
102
Scanning for available channels
102
Using Program Rating Lock
102
Watching blocked / restricted programs
103
Enable Data Service
103
Configuring advanced broadcasting audio settings
104
Setting the functions for the service provider
104
Checking digital channel signal info and strength
104
Picture and Sound
105
Using Intelligent Mode
105
Adjusting the Picture Quality
107
Choosing a picture mode
107
Configuring advanced picture settings
108
Setting the Viewing Environment for External Devices
109
Playing games on an optimized screen
109
Setting the Game Mode details
110
Using Cable Box IP Remote
110
Using Input Signal Plus
111
Using HDMI Black Level
111
Changing the Picture Size and Position
112
Changing the picture size settings
112
Configuring a Sound Mode and Expert Settings
113
Choosing a sound mode
113
Configuring advanced sound settings
113
Using the Sound Support Functions
115
Selecting speakers
115
Listening to the TV through Bluetooth devices
115
Listening to the TV through a Samsung audio device that supports the Wi-Fi function
116
System and Support
117
Using the Time Functions and the Timers
117
Setting the clock automatically
117
Adjusting the clock for DST and time zone
118
Changing the current time
118
Setting the clock manually
119
Using the sleep timer
119
Turning on the TV using the on timer
119
Turning off the TV using the off timer
119
Using the Power and Energy Saving Functions
120
Reducing the energy consumption of the TV
120
Updating the TV's Software
121
Updating through the Internet
121
Updating through a USB device
121
Updating the TV automatically
121
Audio and Video Functions for the Visually or Hearing Impaired
122
Running the accessibility functions
122
Running Accessibility Shortcuts
122
Enabling voice guides for the visually impaired
122
Changing the volume, speed, pitch, and the TV background volume of the Voice Guide
123
The TV screen is turned off but audio continues
123
Enabling audio for the audio (video) description function
123
White text on black background (high contrast)
124
Setting the screen to black and white
124
Inverting the screen color
124
Enlarging the font (for the visually impaired)
125
Learning about the remote control (for the visually impaired)
125
Learning about the TV menu
125
Showing captions
126
Splitting the caption
126
Selecting the caption language
126
Setting the digital caption related options
126
Listening to the TV through Bluetooth devices (for the hearing impaired)
127
Enlarging the sign language screen for the hearing impaired
127
Configuring the repeat settings for remote control buttons
127
App for the Visually Impaired (SeeColors App)
127
Using Voice Assistants on the TV
128
Select the Voice Assistant
128
Using Other Functions
129
Changing the menu language
129
Setting up a password
129
Setting up the Button Lock
129
Setting up the USB Lock
129
Selecting Usage or Retail Mode
129
Managing External Devices
130
Using AirPlay
130
Restoring the TV to the factory settings
130
Precautions and Notes
131
Before Using the Recording and Timeshift Functions
131
Before using the recording and schedule recording functions
131
Before using the timeshift function
132
Read Before Using Apps
133
Read Before Using the Internet Function
134
Read before setting up a wireless Internet connection
135
Precautions for wireless Internet
135
Wireless security protocols
135
Read Before Playing Photo, Video, or Music Files
136
Limitations to the use of photo, video, and music files
136
Supported subtitles
137
Subtitle formats
137
Video formats with subtitles
137
Supported image formats and resolutions
138
Supported music formats and codecs
138
Supported video codecs (QLED TV except for Q6*A and Q5*A Series/The Frame)
139
Other restrictions
140
Video decoders
140
Audio decoders
140
Supported video codecs (Q6*A/AU9 Series)
141
Supported video codecs (32Q6*A model and AU8/AU7/BEA Series)
142
Other restrictions
143
Video decoders
143
Audio decoders
143
Supported video codecs (Q5*A Series)
144
Other restrictions
145
Video decoders
145
Audio decoders
145
Supported video codecs (QN7**A series or higher)
146
Other restrictions
147
Video decoders
147
Audio decoders
147
Read After Installing the TV
148
Picture sizes and input signals
148
Installing an anti-theft lock
148
Supported Resolutions for UHD Input Signals
149
If Input Signal Plus is set to Off
149
If Input Signal Plus is set to On
149
Resolutions for Input Signals supported by QN7**A series or higher
150
If Input Signal Plus is set to Off
150
If Input Signal Plus is set to On
150
Supported Resolutions for FreeSync (VRR)
151
Supported Resolutions for Wide Screen
152
Read Before Connecting a Computer (Supported Resolutions)
153
IBM
153
MAC
153
VESA DMT
154
VESA CVT
155
CTA-861
155
Supported Resolutions for Video Signals
156
CTA-861
156
VESA CVT
157
Read Before Using Bluetooth Devices
158
Restrictions on using Bluetooth
158
Blocking programs based on their TV Rating
159
Blocking movies based on their Motion Picture Association of America (MPAA) rating
160
Blocking programs based on their Canadian English Rating
160
Blocking programs based on their Canadian French Rating
161
Blocking Programs based on their Downloadable U.S. Rating
161
Licenses
162
Troubleshooting
163
Picture Issues
163
Testing the picture
163
Sound and Noise Issues
169
Testing the sound
169
Channel and Broadcast Issues
172
External Device Connectivity Issues
173
Network Issues
175
Anynet+ (HDMI-CEC) Issues
176
Remote Control Issues
178
Recording Issues
179
Apps
180
Media Files
180
Voice Assistant Issues
181
Other issues
183
Diagnosing TV operational issues
185
Getting Support
186
Getting support through Remote Management
186
Finding the contact information for service
186
Requesting service
186
FAQ
187
The TV Screen does not Display Properly
187
When the TV screen does not display properly
187
The TV does not Turn On
192
When your TV does not turn on
192
The Picture is Distorted, or No Sound Comes Out of the Sound Bar
198
When the TV does not connect with an external device properly
198
Internet Access is not Available
202
When the TV can't connect to the Internet
202
There is No Sound or the Speakers are Making an Odd Sound
207
When no sound comes out of the TV, or the sound is breaking up
207
The Remote Control does not Work
213
When the remote control does not work
213
Updating the Software
217
Updating to the latest TV software
217
Accessibility Guidance
223
Learn the Menu Screen
223
Using the Remote control
223
Orientation of the Samsung Smart Remote or Remote Control
223
Description of the Samsung Smart Remote or Remote Control
223
Using the Accessibility Menu
225
Running the Accessibility Shortcuts menu
225
Running the Accessibility menu functions using the General menu
225
Running the Accessibility menu functions using Bixby
226
Learning about the Accessibility menu functions
227
Using the TV with Voice Guide on
230
Changing channel
230
Using on-screen number entry via the Samsung Smart Remote or Remote Control
230
Changing volume
231
Using program information
231
Using the guide
232
To view a program on now
233
Other options in the guide
233
Using Schedule Viewing
235
Setting up a schedule viewing
235
Cancelling a scheduled viewing
235
Using the Channel List
236
Recording
237
Using the instant and schedule recording options from the guide screen:
237
Recording the program you are watching
238
Scheduling recording from the program info window
238
Changing the recording time
238
Viewing recorded programs
239
Deleting a recorded program
239
Using Smart Hub
240
Smart Hub
240
Using the Smart Hub Home Screen
241
Launching the e-Manual
244
Using Bixby
245
Running Bixby
245
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