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8 Trouble-shooting
If a cooking zone has been running for longer without any settings be-
ing changed, the appliance switches the cooking zone off automatic-
ally, after how much time depends on the power level set.
Power level
1 2 3 4
Safety shut-off after hrs.:mins.
02:00 08:30 06:30 05:30 04:30
Power level
5 6 7 8 9
Safety shut-off after hrs.:mins.
03:30 03:00 02:30 02:00 01:30
... flashes in the display?
Possible cause Solution
▪ Excess temperature protec-
tion was triggered.
▸ Allow the cooking zone to cool down.
▸ Check cookware.
... flashes in the display?
Possible cause Solution
▪ An interruption in the power
supply.
▸ Press any button to quit the error mes-
sage.
▸ The appliance can be used again as nor-
mal.
… or and a number illuminate in the display?
Possible cause Solution
▪ Internal error occurred. ▸ Check the gas supply.
▸ Clean the thermocouples.
▸ Quit error message (confirm using the
slider).
▸ Switch the hob off, allow it to cool down
and then switch it back on again.
▸ Disconnect the power supply to the hob
for 1 minute by removing the fuse or
switching off the circuit breaker.
▸ If the error cannot be
remedied.
▸ Note down the error number.
▸ Note down the serial number (FN) of the
appliance. See the identification plate for
this.
▸ Call Customer Services.
36
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