Brother FAX-1820C User Manual

USER’S GUIDE

MFC-

3220C

FAX

1820C

If you need to call Customer Service

Please complete the following information for future

reference:

Model Number: FAX-1820C and MFC-3220C

(Circle your model number)

Serial Number:*

Date of Purchase:

Place of Purchase:

* The serial number is on the back of the unit. Retain

this User’s Guide with your sales receipt as a

permanent record of your purchase, in the event of

theft, fire or warranty service.

www.registermybrother.com

By registering your product with Brother International Corporation,

you will be recorded as the original owner of the product. Your

registration with Brother:

■ may serve as confirmation of the purchase date of your product

should you lose your receipt;

■ may support an insurance claim by you in the event of product

loss covered by insurance; and,

■ will help us notify you of enhancements to your product and

special offers.

The most convenient and efficient way to register your new product

is on-line at www.registermybrother.com

Brother numbers

By registering your product with Brother International Corporation, you will be

recorded as the document owner of the product. Your registration with Brother:

■

may serve as confirmation of the purchase date of your product

should you lose your receipt;

■

may support an insurance claim by you in the event of product

loss covered by insurance; and,

■

will help us notify you of enhancements to your product and special offers.

Please complete and fax the Brother Warranty Registration And Test Sheet

or, for your convenience and most efficient way to register your new

product, register on-line at

Frequently asked questions (FAQs)

The Brother Solutions Center is our one-stop resource for all your Fax

Machine/Multi-Function Center needs. You can download the latest

software and utilities, read FAQs and troubleshooting tips, and go to the

“Solutions” section to learn how to get the most from your Brother product.

For Customer Service

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-800-284-4357.

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

IMPORTANT

For technical help, you must call the country where you bought the

machine. Calls must be made from within that country.

You can check here for Brother driver updates.

In USA: 1-800-284-4329 (voice)

1-901-379-1215 (fax)

1-800-284-3238 (TTY service for the hearing-impaired)

In Canada: 1-877-BROTHER (voice)

(514) 685-4898 (fax)

(514) 685-6464 (voice) In Montreal

www.registermybrother.com

http://solutions.brother.com

Brother fax back system (USA only)

Brother has installed an easy-to-use fax back system, so you can get

instant answers to common technical questions and product information for

all Brother products. This system is available 24 hours a day, 7 days a

week. You can use the system to receive faxed instructions and an Index of

fax back subjects.

The Brother fax back system number has been pre-programmed on One-

Touch Key 01.

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are

available at most Brother retailers. If you cannot find the accessory you

need and you have a Visa, MasterCard, Discover, or American Express

credit card, you can order accessories directly from Brother. (In the USA,

you can visit us online for a complete selection of the Brother accessories

and supplies that are available for purchase.)

In USA only: 1-800-521-2846

In USA: 1-888-879-3232 (voice)

1-800-947-1445 (fax)

In Canada: 1-877-BROTHER (voice)

Description Item

Ink Cartridge<black>

LC31BK (Prints up to 500 pages)

Ink Cartridge<cyan>(blue)

LC31C (Prints up to 400 pages)

Ink Cartridge<magenta>(red)

LC31M (Prints up to 400 pages)

Ink Cartridge<yellow>

LC31Y (Prints up to 400 pages)

Telephone Line Cord LG3077001

Telephone Handset LE0446011 (Only for FAX-1820C)

Handset Curled Cord LE6681001 (Only for FAX-1820C)

ADF Document Support LE6396002 (FAX-1820C)

LE6396003 (MFC-3220C)

ADF Document Output Support LE3305001

Output Paper Support LE9840002 (FAX-1820C)

LE9840001 (MFC-3220C)

Power Protector for A/C Power

Telephone Line Surges and

Voltage Spikes (2 outlets)

QPD120

Power Protector for A/C Power

Telephone Line Surges and

Voltage Spikes (8 outlets)

FX120

User's Guide LE9859001 (English for USA and Canada)

LF4002001 (French For Canada)

http://www.brothermall.com

iii

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS,

EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S

LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,

INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,

REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES

NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS

REGARDING THE USE OR THE RESULTS OF THE USE OF THE

SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY,

RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK

AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS

ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS

NOT PERMITTED BY SOME STATES IN THE USA AND SOME

PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT

APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU

FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES

(INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS,

BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION,

AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE

THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN

ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE

SOME STATES IN THE USA AND SOME PROVINCES IN CANADA

DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY

FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE

LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT

BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL

DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS

OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT

(INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR

OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been

compiled and published, covering the latest product descriptions and

specifications.

The contents of this manual and the specifications of this product are

subject to change without notice.

Brother reserves the right to make changes without notice in the

specifications and materials contained herein and shall not be

responsible for any damages (including consequential) caused by

reliance on the materials presented, including but not limited to

typographical and other errors relating to the publication.

Brother

One Year Limited Warranty and Replacement Service

(USA only)

Who is covered:

• This limited warranty (“warranty”) is given

only to the document end-use/retail

purchaser (referred to in this warranty as

“Original Purchaser”) of the accompanying

product, consumables and accessories

(collectively referred to in this warranty as

“this Product”).

• If you purchased a product from someone

other than an authorized Brother reseller in

the United States or if the product was

used (including but not limited to floor

models or refurbished product), prior to

your purchase you are not the Original

Purchaser and the product that you

purchased is not covered by this warranty.

What is covered:

• This Product includes a Machine and

Consumable and Accessory Items.

Consumable and Accessory Items include

but are not limited to print heads, toner,

drums, ink cartridges, print cartridges, refill

ribbons, therma PLUS paper and thermal

paper.

• Except as otherwise provided herein,

Brother warrants that the Machine and the

accompanying Consumable and

Accessory Items will be free from defects in

materials and workmanship, when used

under normal conditions.

• This warranty applies only to products

purchased and used in the United States.

For products purchased in, but used

outside, the United States, this warranty

covers only warranty service within the

United States (and does not include

shipping outside the United States).

What is the length of the Warranty Periods:

• Machines: one year from the original

purchase date.

• Accompanying Consumable and

Accessory Items: 90 days from the original

purchase date or the rated life of

consumable, whichever comes first.

What is NOT covered:

This warranty does not cover:

(1) Physical damage to this Product;

(2) Damage caused by improper installation,

improper or abnormal use, misuse,

neglect or accident (including but not

limited to transporting this Product

without the proper preparation and/or

packaging);

(3) Damage caused by another device or

software used with this Product (including

but not limited to damage resulting from

use of non Brother

-brand parts and

Consumable and Accessory Items);

(4) Consumable and Accessory Items that

expired in accordance with a rated life;

and,

(5) Problems arising from other than defects

in materials or workmanship.

This limited warranty is VOID if this Product

has been altered or modified in any way

(including but not limited to attempted

warranty repair without authorization from

Brother and/or alteration/removal of the

serial number).

What to do if you think your Product is

eligible for warranty service:

Report your issue to either our Customer

Service Hotline at 1-800-284-4329

or a

Brother Authorized Service Center within

the applicable warranty period. Supply

Brother or the Brother Authorized Service

Center with a copy of your dated bill of sale

showing that this Product was purchased

within the U.S. For the name of local Brother

Authorized Service Center(s), call

1-800-521-2846.

What Brother will ask you to do:

After contacting Brother or a Brother

Authorized Service Center, you may be

required to deliver (by hand if you prefer) or

send the Product properly packaged, freight

prepaid, to the Authorized Service Center

together with a photocopy of your bill of sale.

You are responsible for the cost of

shipping, packing product, and

insurance (if you desire). You are also

responsible for loss or damage to this

Product in shipping.

What Brother will do:

If the problem reported concerning your

Machine and/or accompanying Consumable

and Accessory Items is covered by this

warranty and

if you first reported the problem

to Brother or an Authorized Service Center

within the applicable warranty period,

Brother or its Authorized Service Center will

repair or replace the Machine and/or

accompanying Consumable and Accessory

Items at no charge to you for parts or labor.

The decision as to whether to repair or

replace the Machine and/or accompanying

Consumable and Accessory Items is made

by Brother in its sole discretion. Brother

reserves the right to supply a refurbished or

remanufactured replacement Machine

and/or accompanying Consumable and

Accessory Items and use refurbished parts

Brother

One Year Limited Warranty and Replacement Service

(USA only)

provided such replacement products

conform to the manufacturer's specifications

for new product/parts. The repaired or

replacement Machine and/or accompanying

Consumable and Accessory Items will be

returned to you freight prepaid or made

available for you to pick up at a conveniently

located Authorized Service Center.

If the Machine and/or accompanying

Consumable and Accessory Items are not

covered by this warranty (either stage), you

will be charged for shipping the Machine

and/or accompanying Consumable and

Accessory Items back to you.

The foregoing are your sole (i.e., only)

and exclusive remedies under this

warranty.

What happens when Brother elects to

replace your Machine:

When a replacement Machine is authorized

by Brother, and you have delivered the

Machine to an Authorized Service Center,

the Authorized Service Center will provide

you with a replacement Machine after

receiving one from Brother. If you are

dealing directly with Brother, Brother will

send to you a replacement Machine with the

understanding that you will, after receipt of

the replacement Machine, supply the

required proof of purchase information,

together with the Machine that Brother

agreed to replace. You are then expected to

pack the Machine that Brother agreed to

replace in the package from the replacement

Machine and return it to Brother using the

pre-paid freight bill supplied by Brother in

accordance with the instructions provided by

Brother. Since you will be in possession of

two machines, Brother will require that you

provide a valid major credit card number.

Brother will issue a hold against the credit

card account number that you provide until

Brother receives your original Product and

determines that your original Product is

entitled to warranty coverage. Your credit

card will be charged up to the cost of a new

Product only if: (i) you do not return your

original Product to Brother within five (5)

business days; (ii) the problems with your

original Product are not covered by the

limited warranty; (iii) the proper packaging

instructions are not followed and has caused

damage to the product; or (iv) the warranty

period on your original Product has expired

or has not been sufficiently validated with a

copy of the proof of purchase (bill of sale).

The replacement Machine you receive (even

if refurbished or remanufactured) will be

covered by the balance of the limited

warranty period remaining on the original

Product, plus an additional thirty (30) days.

You will keep the replacement Machine that

is sent to you and your original Machine shall

become the property of Brother. Retain your

original Accessory Items and a copy of

the return freight bill, signed by the

courier.

Limitations:

Brother is not responsible for damage to or

loss of any equipment, media, programs or

data related to the use of this Product.

Except for that repair or replacement as

described above, Brother shall not be liable

for any direct, indirect, incidental or

consequential damages or specific relief.

Because some states do not allow the

exclusion or limitation of consequential or

incidental damages, the above limitation

may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF

ALL OTHER WARRANTIES, WRITTEN OR

ORAL, WHETHER EXPRESSED BY

AFFIRMATION, PROMISE, DESCRIPTION,

DRAWING, MODEL OR SAMPLE. ANY

AND ALL WARRANTIES OTHER THAN

THIS ONE, WHETHER EXPRESS OR

IMPLIED, INCLUDING IMPLIED

WARRANTIES OF MERCHANTABILITY

AND FITNESS FOR A PARTICULAR

PURPOSE, ARE HEREBY DISCLAIMED.

• This Limited Warranty is the only warranty

that Brother is giving for this Product. It is

the final expression and the exclusive and

only statement of Brother's obligations to

you. It replaces all other agreements and

understandings that you may have with

Brother or its representatives.

• This warranty gives you certain rights and

you may also have other rights that may

vary from state to state.

• This Limited Warranty (and Brother's

obligation to you) may not be changed in

any way unless you and Brother sign the

same piece of paper in which we (1) refer

to this Product and your bill of sale date, (2)

describe the change to this warranty and

(3) agree to make that change.

Important: We recommend that you keep all

original packing materials, in the event that

you ship this product.

BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE

LIMITED WARRANTY

(Canada only)

Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,

Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service

Centers, will repair this MFC/Facsimile machine free of charge if defective in material or

workmanship. This Limited Warranty does not include cleaning, consumables

(including, without limitation, print cartridges, print head, toner and drum) or damage

caused by accident, neglect, misuse or improper installation or operation, any damage

caused from service, maintenance, modifications, or tampering by anyone other than a

Brother Authorized Service Representative, or from the use of supplies or consumable

items that are non-Brother products. Operation of the MFC/Facsimile machine in excess

of the specifications or with the Serial Number or Rating Label removed shall be deemed

abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In

order to obtain warranty service, the MFC/Facsimile machine must be delivered or

shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service

Center, together with your Proof of Purchase in the form of a Sales Receipt.

For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on

applicable models) during shipping will cause severe damage to the MFC/Facsimile and

will VOID the Warranty. (Refer to your User’s Guide for proper packaging.)

For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your

print head resulting from packing without the ink cartridges will VOID your warranty.

(Refer to your User’s Guide for proper packaging.)

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED

INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO

THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY

WAIVED.

No oral or written information, advice or representation provided by Brother, its

Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create

another warranty or modify this warranty. This warranty states Brother’s entire liability

and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine

to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of

this MFC/Facsimile machine shall be liable for any indirect, incidental, special,

consequential, exemplary, or punitive damages, including lost profits, arising from the

use of or inability to use the product, even if advised by the end user/purchaser of the

possibility of such damages. Since some Provinces do not allow the above limitation of

liability, such limitation may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights

which vary from Providence to Providence.

Warranty Service is available at Brother Authorized Service Centers throughout

Canada. For Technical Support or for the name and location of your nearest Authorized

Service Center call 1-877-BROTHER. Within Montreal, please call (514) 685-6464.

Internet support: support@brother.ca or browse

Brother’s Web Site: www.brother.com

Brother International Corporation (Canada) Ltd.

1 Rue Hôtel de Ville

Dollard-Des-Ormeaux, QC H9B 3H6

vii

Safety precautions

To use the machine safely

Please refer to these instructions for later reference and before

attempting any maintenance.

WARNI NG

There are high voltage

electrodes inside the machine.

Before you clean the machine

or clear a paper jam, make

sure you have unplugged the

power cord from the AC power

outlet.

Do not handle the plug with wet

hands. Doing this might cause

an electrical shock.

After you use your machine, the

area shown in the illustrations is

extremey HOT! To prevent injuries,

be careful not to put your fingers.

To prevent injuries, be careful

not to touch the area shaded in

the illustration.

To prevent injuries, be careful

not to touch the edge of the

metallic part shown in the

illustration.

viii

■

Use caution when installing or modifying telephone lines. Never

touch telephone wires or terminals that are not insulated unless

the telephone line has been disconnected at the wall jack. Never

install telephone wiring during a lightning storm. Never install a

telephone wall jack in a wet location.

■

This product must be installed near a AC power outlet that is

easily accessible. In case of emergencies, you must disconnect

the power cord from the AC power outlet in order to shut off

power completely.

■

To reduce the risk of shock or fire, use only a No. 26 AWG or

larger telecommunication line cord.

Caution

■

Lightning and power surges can damage this product! We

recommend that you use a quality surge protection device on the

AC power line and on the telephone line, or unplug the cords

during a lightning storm.

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety

precautions should always be followed to reduce the risk of

fire, electric shock and injury to persons, including the

following:

1. Do not use this product near water, for example, near a

bath tub, wash bowl, kitchen sink or laundry tub, in a wet

basement or near a swimming pool.

2. Avoid using a telephone (other than a cordless type)

during an electrical storm. There may be a remote risk of

electric shock from lightning.

3. Do not use the telephone to report a gas leak in the

vicinity of the leak.

4. Use only the power cord and batteries indicated in this

guide. Do not dispose of batteries in a fire. They may

explode. Check with local codes for possible special

disposal instructions.

SAVE THESE INSTRUCTIONS

Choosing a location

Place your machine on a flat, stable surface that is free of vibration

and shocks, such as a desk. Put the machine near a telephone wall

jack and a standard, grounded AC power outlet. Choose a location

where the temperature remains between 50°F and 95°F (10°-35°C).

Caution

■

Avoid placing your machine in a high-traffic area.

■

Avoid placing your machine on the carpet.

■

Do not place near heaters, air conditioners, water, chemicals, or

refrigerators.

■

Do not expose the machine to direct sunlight, excessive heat,

moisture, or dust.

■

Do not connect your machine to electrical outlets controlled by

wall switches or automatic timers.

■

Disruption of power can wipe out information in the machine’s

memory.

■

Do not connect your machine to electrical outlets on the same

circuit as large appliances or other equipment that might disrupt

the power supply.

■

Avoid interference sources, such as speakers or the base units

of cordless phones.

Quick Reference Guide

Sending faxes

Automatic Transmission

If it is not illuminated in

green, press (

Fax

Load your original. (See

Load originals

on page 2-1.)

Enter the fax number using

One-Touch, Speed-Dial,

Search or the dial pad.

Press

Black Start

Color Start

Receiving faxes

Select Receive Mode

Press

Menu/Set

Press or to select

Fax Only

Manual

Fax/Tel

External

TAD

, and then press

Menu/Set

Storing numbers

Storing One-Touch Dial

numbers

Press

Menu/Set

Press the One-Touch key

where you want to store the

number.

Enter a number (up to 20

digits), and then press

Menu/Set

Enter a name up to 15

characters (or leave it

blank), and then press

Menu/Set

Press

Stop/Exit

Storing Speed-Dial numbers

Press

Menu/Set

Using the dial pad, enter a

two-digit Speed-Dial

location number, and then

press

Menu/Set

Enter a number (up to 20

digits), and then press

Menu/Set

Enter a name up to 15

characters (or leave it

blank), and then press

Menu/Set

Press

Stop/Exit

Dialing operations

One-Touch Dialing/

Speed-Dialing

If it is not illuminated in

green, press (

Fax

Load your original. (See

Load originals

on page 2-1.)

Press the One-Touch key of

the number you want to call.

—OR—

Press

Search/Speed Dial

press #, and then press the

two-digit Speed-Dial

number.

Press

Black Start

Color Start

Using Search

If it is not illuminated in

green, press (

Fax

Press

Search/Speed Dial

and then enter the first letter

of the name you’re looking

for.

Press or search the

memory.

Press

Black Start

Color Start

Making copies

Single copy

Press

(Copy)

illuminate it in green.

Load your original. (See

Load originals on page 2-1.)

Press

Black Start

Color Start

Sorting multiple copies

(Using the ADF)

Press

(Copy)

illuminate it in green.

Load your original in the

ADF.

Use the dial pad to enter the

number of copies you want

(up to 99).

Press

Options

Press or select

Stack/Sort

, and then

press

Menu/Set

Press or select

Sort

, and then press

Menu/Set

Press

Black Start

Color Start

Brother fax back system:

In USA: 1-800-521-2846

Brother Global Web Site:

http://www.brother.com

Frequently Asked Questions (FAQs)

and Product Support

http://solutions.brother.com

Brother Accessories & Supplies:

http://www.brothermall.com

In Canada:

1-877-BROTHER (voice)

In USA: 1-888-879-3232 (voice)

1-800-947-1445 (fax)

xii

Table of Contents

Introduction .......................................................................... 1-1

Using this Guide ............................................................... 1-1

Finding information.....................................................1-1

Symbols used in this Guide........................................1-1

Fax Test Sheet and Product Registration

(USA only) .............................................................. 1-2

On-Line Registration (USA and Canada) ................... 1-2

Control panel overview ..................................................... 1-3

Turning the machine on and off.................................. 1-6

About fax machines .......................................................... 1-7

Custom features .........................................................1-7

Do you have Voice Mail on the phone line? ........... 1-7

Why should there be problems?............................. 1-7

How can you avoid possible problems? ................. 1-7

Fax tones and handshake..........................................1-8

ECM (Error Correction Mode).....................................1-9

Connecting the machine................................................... 1-9

Connecting an external telephone.............................. 1-9

Connecting an external telephone answering device

(TAD)....................................................................1-10

Sequence ............................................................. 1-10

Connections ......................................................... 1-11

Recording outgoing message (OGM) on

an external TAD ...............................................1-12

Special line considerations.......................................1-13

Roll over phone lines............................................ 1-13

Two-line phone system ........................................ 1-13

Converting telephone wall outlets ........................ 1-14

Installing machine, external two-line tad and

two-line telephone ............................................ 1-15

Multi-line connections (PBX) .................................... 1-16

If you are installing the machine to work with

a PBX ...............................................................1-16

Custom features on your phone line......................... 1-16

Loading originals and paper ............................................... 2-1

Load originals ................................................................... 2-1

Using the automatic document feeder (ADF) ............. 2-1

Recommended environment .................................. 2-1

xiii

About paper.......................................................................2-3

Handling and using special paper...............................2-3

Recommended paper .............................................2-3

Paper capacity of the paper tray ............................2-4

Paper specifications for the paper tray ..................2-4

Paper capacity of the output paper support ...........2-5

Printable area..............................................................2-6

How to load paper and envelopes ..............................2-7

To load paper or other media..................................2-7

To load glossy paper...............................................2-8

To load envelopes...................................................2-8

On-screen programming .....................................................3-1

User-friendly programming................................................3-1

Menu table ..................................................................3-1

Memory storage..........................................................3-1

Navigation keys.................................................................3-2

Getting started ......................................................................4-1

Initial Setup .......................................................................4-1

Setting the Date and Time ..........................................4-1

Setting the Station ID..................................................4-2

Entering text............................................................4-3

Inserting spaces......................................................4-3

Making corrections..................................................4-3

Repeating letters.....................................................4-3

Special characters and symbols ............................4-4

Setting Tone and Pulse dialing mode .........................4-4

General Setup...................................................................4-5

Setting the Mode Timer (MFC-3220C only) ................4-5

Setting the Mode Timer (FAX-1820C only).................4-5

Setting the Paper Type ...............................................4-6

Setting the Paper Size ................................................4-6

Setting the Ring Volume .............................................4-7

Setting the Beeper Volume .........................................4-7

Setting the Speaker Volume .......................................4-8

Setting the Handset Volume (FAX-1820C only) .........4-8

Choosing the Handset Volume

(For Volume Amplify) (FAX-1820C only) ................4-9

Setting Volume Amplify (FAX-1820C only) ...............4-10

Turning on Automatic Daylight Savings Time...........4-10

On/Off Setting ...........................................................4-11

xiv

Setup Receive ...................................................................... 5-1

Basic receiving operations................................................5-1

Choosing the Receive Mode ...................................... 5-1

To select or change your Receive Mode................ 5-2

Setting the Ring Delay ...............................................5-2

Setting the F/T Ring Time (Fax/Tel mode only).......... 5-3

Easy Receive (MFC-3220C only)............................... 5-4

Easy Receive (FAX-1820C only)................................ 5-5

Printing a reduced incoming fax

(Auto Reduction) ....................................................5-6

Receiving a fax at the end of a conversation

(FAX-1820C only)................................................... 5-6

Printing a fax from the memory ..................................5-6

Advanced receiving operations ........................................5-7

Operation from extension telephones......................... 5-7

For Fax/Tel mode only................................................ 5-7

Using a cordless external handset ............................. 5-8

Changing the remote codes ....................................... 5-8

Polling......................................................................... 5-9

Setting up Polling Receive ..................................... 5-9

Setting up Sequential Polling Receive ................... 5-9

Telephone services ........................................................ 5-10

Distinctive Ring.........................................................5-10

What does your telephone company’s

‘Distinctive Ring’ do?........................................5-10

What does Brother’s ‘Distinctive Ring’ do? .......... 5-10

Do you have Voice Mail?......................................5-11

Before you choose the ring pattern to register ..... 5-11

Registering the Distinctive Ring pattern ................... 5-12

Turning off the Distinctive Ring ............................ 5-13

Caller ID.......................................................................... 5-14

Viewing Caller ID List ...............................................5-14

Printing Caller ID List................................................5-15

Call Waiting Caller ID (FAX-1820C only).................. 5-15

Setup Send ........................................................................... 6-1

How to fax.........................................................................6-1

Enter Fax mode..........................................................6-1

How to dial........................................................................ 6-1

Manual dialing ............................................................ 6-1

One-Touch dialing .....................................................6-2

Speed-Dialing ............................................................. 6-2

Search .......................................................................6-3

Out of Memory message........................................6-3

Automatic transmission (MFC-3220C only)................6-4

This is the easiest way to send a fax......................6-4

Automatic transmission (FAX-1820C only).................6-4

This is the easiest way to send a fax......................6-4

Manual transmission (MFC-3220C only) ....................6-5

Manual transmission (FAX-1820C only).....................6-5

Sending a fax at the end of a conversation

(FAX-1820C only)...................................................6-6

Basic sending operations..................................................6-7

Sending faxes using multiple settings.........................6-7

Contrast ......................................................................6-7

Fax Resolution............................................................6-8

Manual and automatic fax Redial ...............................6-9

Color fax transmission ................................................6-9

Dual Access (Not available for color faxes)..............6-10

Real Time Transmission...........................................6-10

Checking job status ..................................................6-11

Canceling a job while scanning, dialing and

sending the original ..............................................6-12

Canceling a scheduled job........................................6-12

Advanced sending operations ........................................6-13

Broadcasting (Not available for color faxes).............6-13

Overseas Mode ........................................................6-14

Delayed Fax (Not available for color faxes)..............6-15

Setting up Polled Transmit

(Not available for color faxes)...............................6-16

Delayed Batch Transmission

(Not available for color faxes)...............................6-17

Quick-Dial numbers and dialing options ...........................7-1

Storing numbers for easy dialing ......................................7-1

Storing One-Touch Dial numbers ...............................7-1

Storing Speed-Dial numbers.......................................7-3

Changing One-Touch and Speed-Dial numbers.........7-4

Setting up Groups for Broadcasting............................7-5

Dialing options ..................................................................7-7

Access codes and credit card numbers......................7-7

Pause .........................................................................7-8

Fax Redial...................................................................7-8

Tone or Pulse .............................................................7-8

Telephone (voice) operation (FAX-1820C only) ............... 7-9

How to dial........................................................................7-9

Making a telephone call..............................................7-9

Hold ............................................................................7-9

xvi

Remote Fax Options ............................................................ 8-1

Fax Forwarding/Paging ....................................................8-1

Programming a Fax Forwarding number....................8-1

Programming your pager number............................... 8-2

Setting Fax Storage..........................................................8-3

Backup Print ...............................................................8-3

This is a safety feature in case the power goes off

so you won’t lose your messages..................................8-3

Setting your Remote Access Code...................................8-4

Remote Retrieval.............................................................. 8-5

Using your Remote Access Code...............................8-5

Remote commands .................................................... 8-6

Retrieving fax messages............................................8-7

Changing your Fax Forwarding number ..................... 8-7

Printing reports .................................................................... 9-1

Machine settings and activity............................................ 9-1

Customizing the Transmission Verification Report..... 9-1

Setting the Journal Period..........................................9-2

Printing reports (FAX-1820C only) ............................ 9-3

To print a report......................................................9-3

Printing reports (MFC-3220C only)............................. 9-4

To print a report......................................................9-4

Making copies .................................................................... 10-1

Using the machine as a copier ....................................... 10-1

Enter Copy mode......................................................10-1

Making a single copy................................................ 10-2

Making multiple copies .............................................10-2

Out of Memory message ..........................................10-2

Using the Copy keys (Temporary settings) .................... 10-3

Quality ...................................................................... 10-4

Options ..................................................................... 10-5

Enlarge/Reduce....................................................10-6

Paper Type...........................................................10-7

Paper Size............................................................ 10-8

Brightness ............................................................ 10-8

Contrast....................................................................10-9

Sorting copies...........................................................10-9

N in 1 copy (Page Layout)...................................... 10-10

Changing the default copy settings .............................. 10-12

Copy Quality........................................................... 10-12

Brightness............................................................... 10-12

Contrast.................................................................. 10-12

xvii

Color Adjustment ....................................................10-13

Legal limitations............................................................10-14

Important information ........................................................11-1

Standard telephone and FCC Notices

These notices are in effect on models sold and

used in the United States only..............................11-1

Federal Communications Commission (FCC)

Declaration of Conformity (USA only)...................11-3

Important ..............................................................11-4

Industry Canada Compliance Statement

(Canada only).......................................................11-4

LAN connection ........................................................11-4

International E

NERGY

TAR

Compliance Statement

....11-4

Important safety instructions.....................................11-5

Trademarks...............................................................11-7

Troubleshooting and routine maintenance .....................12-1

Troubleshooting .............................................................12-1

Error messages ........................................................12-1

Original jam...............................................................12-4

Original is jammed inside the front of

the control panel...............................................12-4

Original is jammed inside the back of

the control panel...............................................12-4

Printer jam or paper jam ...........................................12-5

Paper is jammed inside the front of the machine.

....12-5

Paper is jammed in the paper tray........................12-5

Paper is jammed inside the paper tray.................12-6

Paper is jammed inside the machine....................12-7

If you are having difficulty with your machine ...........12-8

How to improve print quality .........................................12-11

Cleaning the print head...........................................12-11

Print Quality Check.................................................12-11

Checking the ink volume...............................................12-14

Packing and shipping the machine.........................12-15

Routine maintenance..............................................12-18

Cleaning the scanner..........................................12-18

Cleaning the machine printer platen...................12-19

Replacing the ink cartridges ...................................12-20

Glossary ............................................................................... G-1

xviii

Specifications ......................................................................S-1

Product description...........................................................S-1

General.............................................................................S-1

Print media .......................................................................S-3

Copy .................................................................................S-3

Fax....................................................................................S-4

Scanner (MFC-3220C only)..............................................S-5

Printer...............................................................................S-6

Interfaces..........................................................................S-7

Computer requirements....................................................S-7

Consumable items............................................................S-8

Index ...................................................................................... I-1

Remote Retrieval Access card .......................................... R-1

INTRODUCTION 1 - 1

Using this Guide

Thank you for buying a Brother fax machine or Multi-Function Center

(MFC). Your machine is simple to use, with LCD screen instructions

to guide you through programming it. You can make the most of your

machine by viewing through this Guide.

Finding information

All the chapter headings and subheadings are listed in the Table of

Contents. You will be able to find information about a specific feature

or operation by checking the Index at the back of this Guide.

Symbols used in this Guide

Throughout this Guide you’ll see special symbols alerting you to

important warnings, notes and actions. To make things clearer and

to help you press the correct keys, we used special fonts and added

some of the messages that will appear in the LCD.

Introduction

Bold Bold typeface identifies specific keys on the

machine control panel.

Italics Italicized typeface emphasizes an important point

or refers you to a related topic.

Courier New

Courier New type face identifies the messages on

the LCD of the machine.

Warnings inform you what to do to avoid possible personal

injury.

Cautions specify procedures you must follow or avoid to

prevent possible damage to the machine.

Notes tell you how you should respond to a situation that may

arise or give tips about how the current operation works with

other features.

Improper Setup alerts you to devices and operations that are not

compatible with the machine.

1 - 2 INTRODUCTION

Fax Test Sheet and Product Registration

(USA only)

After setting your Station ID, please fill in the Test Sheet included

with your machine and fax it to Brother’s Automated Fax Response

System as your first transmission. This will check that your machine

is working properly.

To get a response, you must have set up your Station ID.

(See

Setting the Station ID

on page 4-2.)

In USA Only: 1-877-268-9575

When your Test Sheet is received, a Confirmation Sheet and

Product Registration form will be sent back to your machine.

Please fill in the form and return it to complete your registration.

On-Line Registration (USA and Canada)

Insert the MFL-Pro Suite CD-ROM into your CD-ROM drive.

Click Online Registration to register your product.

INTRODUCTION 1 - 3

Control panel overview

FAX-1820C

MFC-3220C

3 4 5 6 71 2

12 11

10 9 8

3 4 5 6 71 2

12 11

10 9 8

1 - 4 INTRODUCTION

One-Touch keys

These 5 keys give you instant

access to 10 previously stored dial

numbers.

Shift (MFC-3220C only)

To access memory locations 6

through 10 in the One-Touch keys

hold down the Shift key.

Shift (FAX-1820C only)

To access memory locations 6

through 10 in the One-Touch keys,

or Report Menu in the Ink/Report

key, hold down the Shift key.

Copy keys

(Temporary settings):

Options

You can quickly and easily select

temporary settings for copying.

Quality

Use this key to temporarily change

the quality for Copying.

Fax and telephone keys:

Redial/Pause

Redials the last number you called.

It also inserts a pause in auto dial

numbers.

Hook (MFC-3220C only)

Press before dialing if you want to

make sure a fax machine answers,

and then press Black Start or Color

Start.

Hook/Hold (FAX-1820C only)

Lets you dial telephone and fax

numbers without lifting the handset.

—OR—

Lets you place telephone calls on

hold.

Fax Resolution

Sets the resolution when you send a

fax.

Dial Pad

Use these keys to dial telephone

and fax numbers and as a keyboard

for entering information into the

machine.

The # key lets you temporarily

switch the dialing mode during a

telephone call from Pulse to Tone.

Stop/Exit

Stops an operation or exits from the

menu.

Black Start

Lets you start sending faxes or

making copies in black and white.

Also for MFC models, lets you start

a scanning operation. (Color or

mono, depending on the scanning

setting on your PC)

Color Start

Lets you start sending faxes or

making copies in full color.

Also for MFC models, lets you start

a scanning operation. (Color or

mono, depending on the scanning

setting on your PC)

On/Off

You can turn the machine on or off.

Navigation keys:

Menu/Set

Lets you access the Menu to

program and store your settings in

the machine.

Volume

When using the speaker or during

ringing in fax mode, you can press

these keys to adjust the volume.

For fax model, you can adjust the

handset volume too.

INTRODUCTION 1 - 5

Search/Speed Dial

Lets you look up numbers that are

stored in the dialing memory. It also

lets you dial stored numbers by

pressing # and a two-digit number.

Press to scroll backward to a menu

selection.

Press to scroll through the menus

and options.

Also, you can use these keys to do

a numerical search for the names of

stored numbers in fax mode.

Mode keys:

Fax

Lets you access Fax mode.

Copy

Lets you access Copy mode.

Scan (MFC-3220C only)

Lets you access Scan mode.

Liquid Crystal Display (LCD)

Displays messages on the screen to

help you to set up and use your

machine.

Ink/Reports

(FAX-1820C only)

Lets you clean the print heads,

replace an ink cartridge and check

the available ink volume.

—OR—

Lets you access the Reports menu

by pressing it with the Shift key.

Ink (MFC-3220C only)

Lets you clean the print heads,

replace an ink cartridge and check

the available ink volume.

1 - 6 INTRODUCTION

Turning the machine on and off

When the machine is idle, you can turn it on and off by pressing the

On/Off

key. In OFF mode, no machine operations will be available.

Even if you turned the machine off, it will periodically clean the print

head to preserve print quality.

Turning the machine off

Press and hold down the

On/Off

key

until the LCD shows:

The LCD light will go off.

Turning the machine on

Press and hold down the

On/Off

key

until the LCD shows:

The LCD will show the date and time (Fax mode).

Even in OFF mode, you can receive fax and telephone calls by

customizing the

On/Off

key as explained below. (See

On/Off

Setting on page 4-11.)

On/Off Setting Receive Mode Available Operations

Fax Receive:Off

(default)

— No machine operations will be

available.

Fax Receive:On Fax Only

Fax/Tel

(FAX-1820C only)

External TAD

Fax Receive, Easy Receive, Delayed

Fax, Remote Fax Options, Remote

Retrieval.

■

You cannot receive a fax with

Black Start or Color Start.

■

Delayed Fax and Remote Fax

Options should be set before you

switch off the machine.

Manual

Fax/Tel

(MFC-3220C only)

Delayed Fax, Easy Receive

■

You cannot receive a fax with

Black Start or Color Start.

■

Delayed Fax and Remote Fax

Options should be set before you

switch off the machine.

■

*You cannot receive a fax

automatically even if you have set

the receive mode to

Fax/Tel

Shutting Down

Please Wait

INTRODUCTION 1 - 7

About fax machines

Custom features

Do you have Voice Mail on the phone line?

If you have Voice Mail on the phone line where you will install your

new machine, there is a strong possibility that Voice Mail and the

machine may conflict with each other while receiving incoming calls.

Why should there be problems?

Since both the machine and Voice Mail will pick up the call, after the

number of rings you have set, each of them has the ability to keep

the other from receiving calls.

For example, if your Voice Mail is set to answer after two rings and

your machine is set to answer after four, your Voice Mail will stop

your machine from receiving faxes.

If you set Voice Mail and the Brother machine to answer after the

same number of rings, there is no way of knowing which one will

answer first. It is important to remember that neither Voice Mail nor

the machine can pass the call back to the other after the call has

been answered.

How can you avoid possible problems?

A very good way to avoid problems like the one mentioned,

is to get

a second phone number on your present phone line.

Many people with Voice Mail choose an alternative service, which is

called “Distinctive Ring”, and they are very satisfied with it. (See

Distinctive Ring on page 5-10.)

Another way to avoid possible problems is to replace your Voice Mail

with an answering machine. Your Brother machine is designed to

work with an answering machine or TAD (telephone answering

device).

(See

Connecting an external telephone answering device (TAD)

page 1-10.)

1 - 8 INTRODUCTION

Fax tones and handshake

When someone is sending a fax, the machine sends fax calling tones

(CNG tones). These are quiet, intermittent beeps every 4-seconds.

You’ll hear them after you dial and press

Black Start

Color

Start

and they will continue for about 60 seconds after dialing.

During that time, the sending machine must begin the “handshake”,

or connection, with the receiving machine.

Each time you use automatic procedures to send a fax, you are

sending CNG tones over the phone line. You’ll soon learn to listen for

these quiet beeps each time you answer a phone on your fax line, so

you will know if you are receiving a fax message.

The receiving fax responds with fax receiving tones, which are loud,

chirping sounds. A receiving fax chirps for about 40 seconds over the

phone line, and the LCD shows

Receiving

If your machine is set to the

Fax Only

mode, it will answer every call

automatically with fax receiving tones. If the other person hangs up,

your machine will continue to send the “chirps” for about 40 seconds,

and the LCD continues to show

Receiving

. To cancel receiving,

press

Stop/Exit

The fax ‘handshake’ is the time in which the sending machine’s CNG

tones and the receiving machine’s “chirps” overlap. This must be for

at least 2 to 4 seconds, so both machines can understand how each

is sending and receiving the fax. The handshake cannot begin until

the call is answered, and the CNG tones only last for about 60

seconds after the number is dialed. So it is important for the receiving

machine to answer the call in as few rings as possible.

When you have an external Telephone Answering Device (TAD)

on your fax line, your TAD will decide the number of rings before

the call is answered.

Pay special attention to the directions for connecting a TAD in

this chapter. (See

Connecting an external telephone answering

device (TAD)

on page 1-10.)

INTRODUCTION 1 - 9

ECM (Error Correction Mode)

The Error Correction Mode (ECM) is a way for the machine to check

a fax transmission while it is in progress. If the machine detects

errors during fax transmission, it resends the pages of the fax that

had an error. ECM transmissions are only possible between fax

machines that both have this feature. If they do, you may send and

receive fax messages that are continuously being checked by the

machine.

Your machine must have enough memory for this feature to work.

Connecting the machine

Connecting an external telephone

If your machine does not have a handset, you can connect a

separate telephone (or telephone answering device) directly to your

machine as shown in the diagram below.

Connect the modular plug on the telephone line cord to the jack

labeled EXT. in the back of the machine.

When this phone (or TAD) is in use, the LCD shows

Telephone

Extension

Telephone

External

Telephone

(MFC-3220C)

1 - 10 INTRODUCTION

Connecting an external telephone answering

device (TAD)

Sequence

You may choose to connect an answering device. However, when

you have an external TAD on the same telephone line as the

machine, the TAD answers all calls and the machine “listens” for fax

calling (CNG) tones. If it hears them, the machine takes over the call

and receives the fax. If it doesn’t hear CNG tones, the machine lets

the TAD continue playing your outgoing message so your caller can

leave you a voice message.

The TAD must answer within four rings (the recommended setting is

two rings). The machine cannot hear CNG tones until the TAD has

answered the call, and with four rings there are only 8 to 10 seconds

of CNG tones left for the fax “handshake”. Make sure you carefully

follow the instructions in this guide for recording your outgoing

message. We do not recommend using the toll saver feature on your

external answering machine if it exceeds five rings.

If you do not receive all your faxes, reduce the Ring Delay

setting on your external TAD.

If You Subscribe to your Telephone Company’s Distinctive Ring

Service:

You may connect an external TAD to a separate wall jack only

if you subscribe to your telephone company’s Distinctive Ring

service, have registered the distinctive ring pattern on your

machine, and use that number as a fax number. The

recommended setting is at least four rings on the external TAD

when you have the telephone company’s Distinctive Ring

Service. You cannot use the Toll Saver setting.

If You Do Not Subscribe to Distinctive Ring Service:

You must plug your TAD into the EXT. jack of your machine. If

your TAD is plugged into a wall jack, both your machine and the

TAD will try to control the phone line. (See illustration below.)

INTRODUCTION 1 - 11

When the TAD is in use, the LCD shows

Telephone

Connections

The external TAD must be plugged into the back of the machine, into

the jack labeled EXT. Your machine cannot work properly if you plug

the TAD into a wall jack (unless you are using Distinctive Ring).

Plug the telephone line cord from the telephone wall jack into the

back of the machine, in the jack labeled LINE.

Plug the telephone line cord from your external TAD into the

back of the machine, in the jack labeled EXT. (Make sure this

cord is connected to the TAD at the TAD’s telephone line jack,

and not its telephone jack.)

Set your external TAD to four rings or less. (The machine’s Ring

Delay setting does not apply.)

Record the outgoing message on your external TAD.

Set the TAD to answer calls.

Set the Receive Mode to

External TAD

(See

Choosing the Receive Mode

on page 5-1.)

Unless you are using Distinctive Ring, do not connect a

TAD elsewhere on the same phone line.

TAD

(MFC-3220C)

1 - 12 INTRODUCTION

Recording outgoing message (OGM) on an external TAD

Timing is important in recording this message. The message sets up

the ways to handle both manual and automatic fax reception.

Record 5 seconds of silence at the beginning of your message.

(This allows your machine time to listen for the fax CNG tones

of automatic transmissions before they stop.)

Limit your speaking to 20 seconds.

End your 20-second message by giving your Fax Receive Code

for people sending manual faxes. For example:

“After the beep, leave a message or send a fax by pressing

51 and Start.”

We recommend beginning your OGM with an initial 5-second

silence because the machine cannot hear fax tones over a

resonant or loud voice. You may try omitting this pause, but if your

machine has trouble receiving, then you must re-record the OGM

to include it.

INTRODUCTION 1 - 13

Special line considerations

Roll over phone lines

A roll over phone system is a group of two or more separate

telephone lines that pass incoming calls to each other if they are

busy. The calls are usually passed down or “rolled over” to the next

available phone line in a preset order.

Your machine can work in a roll over system as long as it is the last

number in the sequence, so the call cannot roll away. Do not put the

machine on any of the other numbers; when the other lines are busy

and a second fax call is received, the fax call would be transferred to

a line that does not have a fax machine. Your machine will work

best on a dedicated line.

Two-line phone system

A two-line phone system is nothing more than two separate phone

numbers on the same wall outlet. The two phone numbers can be on

separate jacks (RJ11) or combined into one jack (RJ14). Your

machine must be plugged into an RJ11 jack. RJ11 and RJ14 jacks

may be equal in size and appearance and both may contain four

wires (black, red, green, yellow). To test the type of jack, plug in a

two-line phone and see if it can access both lines. If it can, you must

separate the line for your machine. (See

Easy Receive (MFC-3220C

only) on page 5-4.)

1 - 14 INTRODUCTION

Converting telephone wall outlets

There are three ways to convert to an RJ11 jack. The first two ways

may require assistance from the telephone company. You can

change the wall outlets from one RJ14 jack to two RJ11 jacks. Or,

you can have an RJ11 wall outlet installed and slave or jump one of

the phone numbers to it.

The third way is the easiest: Buy a triplex adapter. You can plug a

triplex adapter into an RJ14 outlet. It separates the wires into two

separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1

and 2). If your machine is on Line 1, plug the machine into L1 of the

triplex adapter. If your machine is on Line 2, plug it into L2 of the triple

adapter.

RJ14

RJ11

Triplex Adapter

RJ14

INTRODUCTION 1 - 15

Installing machine, external two-line tad and two-line

telephone

When you are installing an external two-line telephone answering

device (TAD) and a two-line telephone, your machine must be

isolated on one line at both the wall jack and at the TAD. The most

common connection is to put the machine on Line 2, which is

explained in the following steps. The back of the two-line TAD must

have two telephone jacks: one labeled L1 or L1/L2, and the other

labeled L2. You will need at least three telephone line cords, the one

that came with your machine and two for your external two-line TAD.

You will need a fourth line cord if you add a two-line telephone.

Place the two-line TAD and the two-line telephone next to your

machine.

Plug one end of the telephone line cord for your machine into the

L2 jack of the triplex adapter. Plug the other end into the LINE

jack on the back of the machine.

Plug one end of the first telephone line cord for your TAD into

the L1 jack of the triplex adapter. Plug the other end into the L1

or L1/L2 jack of the two-line TAD.

Plug one end of the second telephone line cord for your TAD

into the L2 jack of the two-line TAD. Plug the other end into the

EXT. jack on the left side of the machine.

You can keep two-line telephones on other wall outlets as always.

There are two ways to add a two-line telephone to the machine’s wall

outlet. You can plug the telephone line cord from the two-line

telephone into the L1+L2 jack of the triplex adapter. Or, you can plug

the two-line telephone into the TEL jack of the two-line TAD.

Triplex Adapter

Two Line Phone

External Two Line TAD machine

1 - 16 INTRODUCTION

Multi-line connections (PBX)

Most offices use a central telephone system. While it is often

relatively simple to connect the machine to a key system or a PBX

(Private Branch Exchange), we suggest that you contact the

company that installed your telephone system and ask them to

connect the machine for you. It is advisable to have a separate line

for the machine. You can then leave the Receive Mode set to Fax

Only to receive faxes any time of the day or night.

If the machine is to be connected to a multi-line system, ask your

installer to connect the unit to the last line on the system. This

prevents the unit from being activated each time a telephone call is

received.

If you are installing the machine to work with a PBX

It is not guaranteed that the unit will operate properly under all

circumstances with a PBX. Any cases of difficulty should be

reported first to the company that handles your PBX.

If all incoming calls will be answered by a switchboard operator,

it is recommended that the Receive Mode be set to

Manual

. All

incoming calls should initially be regarded as telephone calls.

Custom features on your phone line

If you have Call Waiting/Caller ID with the MFC-3220C, or Call

Waiting, Voice Mail, RingMaster, an answering service, an alarm

system or other custom feature on one phone line it may create a

problem with the operation of your machine. (See Custom features

on page 1-7 and See Custom features on a single line. on page

12-9.)

LOADING ORIGINALS AND PAPER 2 - 1

Load originals

You can copy and scan from the ADF (automatic document feeder).

Using the automatic document feeder (ADF)

■

Originals must be between 3.5 and 8.5 inches wide and 5 and 14

inches long.

■

Make sure you place the originals face down, top edge first.

■

Adjust the paper guides to fit the width of your original.

Recommended environment

Temperature: 68° F - 86° F

Humidity: 50% - 70%

Paper: 20 lb LTR

Loading originals and paper

Originals are Face Down

in the ADF

Paper Guides

2 - 2 LOADING ORIGINALS AND PAPER

■

The automatic document feeder (ADF) can hold up to 20 pages,

feeding each one individually through the machine. Use standard

(20 lb

) paper when using the ADF.

Fan the paper, and then stagger the pages in the ADF as shown:

DO NOT use curled, wrinkled, folded, or ripped paper, or paper

with staples, paper clips, paste or tape attached. DO NOT use

cardboard, newspaper or fabric.

Make sure originals written with ink are completely dry.

DO NOT pull on the original while it is in progress.

Approx. 1/2 inch

LOADING ORIGINALS AND PAPER 2 - 3

About paper

The print quality of your original can be affected by the kind of paper

you use in the machine.

To get the best print quality for the settings you’ve chosen, always

set the Paper Type to match the type of paper you load.

You can use plain paper, inkjet paper (coated paper), glossy paper,

transparencies and envelopes.

We recommend testing various paper types before purchasing large

quantities.

For best results, use the recommended paper.

Handling and using special paper

■

Store paper in its original packaging, and keep it sealed. Keep the

paper flat and away from moisture, direct sunlight and heat.

■

The coated side of glossy paper is shiny. Avoid touching the

shiny (coated) side. Load glossy paper with the shiny side facing

up toward you.

■

Avoid touching either side of transparencies, because they

absorb water and perspiration easily, and this may cause

decreased output quality. Transparencies designed for laser

printers/copiers may stain your next original. Use only

transparencies recommended for inkjet printing.

Recommended paper

When you print on inkjet paper (coated paper), transparencies

and glossy paper, be sure to select the proper media in the

“Basic” tab in the printer driver.

Also avoid stacking by removing each page after it exits the

machine to avoid smudging.

The output quality depends on the paper type and paper brand.

Visit us at http://solutions.brother.com

and check the latest

recommendations for paper that can be used with your

machine.

2 - 4 LOADING ORIGINALS AND PAPER

Paper capacity of the paper tray

* You can copy only on Letter, Legal and Photo Card (4"(W) x 6"(H))

paper.

* You can receive faxes only on Letter or Legal paper.

Paper specifications for the paper tray

Paper Type Paper Size Number of sheets

Plain Paper

(Cut Sheet)

Letter, Executive,

A5, A6, B5 (JIS)

100 of 20 lb

up to 0.39 in.

Legal 50 of 20 lb

Inkjet Paper Letter 20

Glossy Paper Letter 20

Transparencies Letter 10

Envelopes DL, COM-10, C5,

Monarch, JE4

Photo Card 4" x 6"

, L (

3.5" x 5"),

2L (5" x 7"

)

Index Card 5" x 8" 30

Cut Sheet Paper

Weight

Plain Paper: 17 to 32 lb

Inkjet Paper: 17 to 53 lb

Glossy Paper: Up to 58 lb

Index card: Up to 32 lb

Thickness Plain Paper: 0.003 to 0.006 in.

Inkjet Paper: 0.003 to 0.01 in.

Glossy Paper: Up to 0.01 in.

Envelopes: Up to 0.02 in.

Photo Card: Up to 0.017 in.

Index card: Up to 0.006 in.

LOADING ORIGINALS AND PAPER 2 - 5

Paper capacity of the output paper support

Output Paper

Support

Up to 50 sheets of 20 lb (Letter)

■

Transparencies and glossy paper must be

picked up from the output paper support one

page at a time to avoid smudging.

■

Legal cannot be stacked on the output paper

support.

Do not use paper or envelopes:

■

that are damaged, curled, wrinkled, or irregularly shaped

■

that are extremely shiny or highly textured

■

that were previously printed by a printer

■

that cannot be arranged uniformly when stacked

■

that are made with a short grain

Do not use envelopes:

■

that are of a baggy construction

■

that are embossed (have raised writing on them)

■

that have clasps on them

■

that are not sharply creased

■

that are preprinted on the inside

0.04 in.

or longer

0.04 in.

or longer

2 - 6 LOADING ORIGINALS AND PAPER

Printable area

The printable area depends on the settings in the application you are

using. The figures below show the unprintable areas on cut sheet

paper and envelopes.

Paper Paper Size

Top

Bottom

Left

Right

Cut Sheet Letter,

Legal

Fax 0.12 in. 0.47 in. 0.23 in. 0.23 in.

Copy 0.12 in. 0.12 in. 0.12 in. 0.12 in.

Printer 0.12 in. 0.12 in. 0.23 in. 0.23 in.

A5, A6,

JIS_B5

Executive

Printer 0.12 in. 0.12 in. 0.12 in. 0.12 in.

Photo

Card

4" x 6" Printer 0.12 in. 0.12 in. 0.12 in. 0.12 in.

Copy 0.12 in. 0.12 in. 0.12 in. 0.12 in.

L (3.5" x 5")

2L (5" x 7")

Printer 0.12 in. 0.12 in. 0.12 in. 0.12 in.

Index Card 5"

8" Printer 0.12 in. 0.12 in. 0.12 in. 0.12 in.

Envelopes DL,C5,

COM10,

Monarch,

JE4

Printer 0.39 in. 0.79 in. 0.12 in. 0.12 in.

Printable area depends on the Printer driver settings.

The figures above are approximate and the printable area may

vary depending on the type of cut sheet paper you are using.

EnvelopesCut Sheet Paper

■ unprintable area

LOADING ORIGINALS AND PAPER 2 - 7

How to load paper and envelopes

To load paper or other media

Fan the stack of paper well to avoid paper jams and mis-feeds.

Unfold the paper support, and press and slide the paper guide

to fit the paper width.

Gently insert the paper.

Make sure the print side is towards you and the paper is below

the maximum paper mark.

Paper Support

Paper Guide

Paper

Print Side

Maximum Paper Mark

2 - 8 LOADING ORIGINALS AND PAPER

To load glossy paper

Fan the stack of glossy paper well.

Put a sheet of plain paper in the paper tray first, and then put the

stack of glossy paper on top of it.

To load envelopes

Before loading, press the corners and sides of the envelopes to

make them as flat as possible.

Press and slide the paper guide to fit the width of the envelopes.

Insert them into the paper tray with the address side toward you

and pointed in the direction below.

If the glossy sheets are ‘double-feeding’, put one sheet in the

paper tray at a time.

If the envelopes are ‘double-feeding’, put one envelope in the

paper tray at a time.

Print Side

Maximum Paper Mark

ON-SCREEN PROGRAMMING 3 - 1

User-friendly programming

Your machine is designed to be easy to use with LCD on-screen

programming using the navigation keys. User-friendly programming

helps you take full advantage of all the menu selections your

machine has to offer.

Since your programming is done on the LCD, we have created

step-by-step on-screen instructions to help you program your

machine. All you need to do is follow the instructions as they guide

you through the menu selections and programming options.

Menu table

You can probably program your machine without the User’s Guide if

you use the Menu table that begins on page 3-3. These pages will

help you understand the menu selections and options that are found

in the machine’s programs.

Memory storage

If there is a power failure, you will not lose your menu settings

because they are stored permanently. Temporary settings (such as

Contrast, Overseas Mode, and so on) will be lost. You may also have

to reset the date and time.

On-screen programming

You can program your machine by pressing

Menu/Set,

followed by the menu numbers.

For example to set

Fax Resolution

Fine

Press

Menu/Set

and or to select

Fine

Press

Menu/Set

3 - 2 ON-SCREEN PROGRAMMING

Navigation keys

You can access the menu mode by pressing

Menu/Set

When you enter the menu, the LCD scrolls.

Press

for General Setup menu

—OR—

Press

for Fax menu

—OR—

Press

for Copy menu

Press

for Initial Setup

You can scroll more quickly through each menu level by pressing the

arrow for the direction you want: or .

Then set an option by pressing

Menu/Set

when that option appears

on the LCD.

The LCD will then show the next menu level.

Press or to scroll to your next menu selection.

Press

Menu/Set

When you finish setting an option, the LCD shows

Accepted

*Access the menu

* Go to the next menu level

*Accept an option

* Scroll through the current

menu level

* Go back to the previous

menu level

* Exit the menu

Use to scroll backward if you passed your choices or want

to save keystrokes.

1.General Setup

2.Fax

3.Copy

....

0.Initial Setup

ON-SCREEN PROGRAMMING 3 - 3

Main Menu Submenu Menu

Selections

Options Descriptions Page

General

Setup

1.Mode Timer — 5 Mins

2 Mins

1 Min

30 Secs

(MFC-3220C

only)

0 Secs

(FAX-1820C

only)

Off

Sets the time to

return to Fax mode.

4-5

2.Paper Type — Plain

Inkjet

Glossy

(4-Color or

3-Color)

Transprncy

Sets the type of

paper in the paper

tray.

4-6

3.Paper Size — Letter

Legal

Sets the size of paper

in the paper tray.

4-6

4.Volume 1.Ring High

Med

Low

Off

Adjusts the ring

volume.

4-7

2.Beeper High

Med

Low

Off

Adjusts the volume

level of the beeper.

4-7

3.Speaker High

Med

Low

Off

Adjusts the speaker

volume.

4-8

4.Handset

(FAX-1820

only)

High

Low

Adjusts handset

volume.

4-8

The factory settings are shown in Bold.

exit

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—

Select & Set Select & Set

3 - 4 ON-SCREEN PROGRAMMING

1.General

Setup

(Continued)

4.Volume

(Continued)

5.Volume

Amplify

(FAX-1820C

only)

(Permanent/

Temporary)

Off

For the

hearing-impaired,

you can set the

volume to the VOL

AMPLIFY:ON setting

on a permanent or

temporary basis.

4-10

5.Auto

Daylight

— On

Off

Changes for Daylight

Savings Time

automatically.

4-10

6.On/Off

Setting

— Fax Receive:

Off

Customizes the

On/Off key in order to

receive fax even in

OFF mode.

4-11

2.Fax 1.Setup

Receive

(In Fax mode

only)

1.Ring Delay 04

Sets the number of

rings before the

machine answers in

Fax or Fax/Tel mode.

5-2

2.F/T Ring

Time

70 Sec

40 Sec

30 Sec

20 Sec

Sets the

pseudo/double-ring

time in Fax/Tel

mode.

5-3

3.Easy

Receive

Semi

(FAX-1820C

only)

Off

Receives fax

messages without

pressing the Black

Start or Color Start

key.

5-4

and

5-5

4.Remote

Code

( 51, #51)

Off

You can answer all

calls at an extension

or external phone

and use codes to turn

the machine on or off.

You can personalize

these codes.

5-8

Main Menu Submenu Menu

Selections

Options Descriptions Page

The factory settings are shown in Bold.

exit

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—

Select & Set Select & Set

ON-SCREEN PROGRAMMING 3 - 5

2.Fax

(Continued)

1.Setup

Receive

(In Fax mode

only)

(Continued)

5.Auto

Reduction

Off

Reduces the size of

incoming faxes.

5-6

6.Polling RX Sets up your

machine to poll

another fax machine.

5-9

2.Setup Send

(In Fax mode

only)

1.Contrast Auto

Light

Dark

Changes the

lightness or darkness

of faxes you send.

6-7

2.Fax

Resolution

Standard

Fine

S.Fine

Photo

Sets the default

resolution for

outgoing faxes.

6-8

3.Delayed

Fax

— Set the time of day in

24 hour format that

the delayed faxes will

be sent.

6-15

4.Batch TX On

Off

Combines delayed

faxes to the same fax

number at the same

time of day into one

transmission.

6-17

5.Real Time

Off

Next Fax Only

You can send a fax

without using the

memory.

6-10

6.Polled TX On

Off

Sets up your

machine with an

original to be

retrieved by another

fax machine.

6-16

7.Overseas

Mode

Off

Adjusts for overseas

transmissions, which

can sometimes

cause problems.

6-14

Main Menu Submenu Menu

Selections

Options Descriptions Page

The factory settings are shown in Bold.

exit

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—

Select & Set Select & Set

3 - 6 ON-SCREEN PROGRAMMING

2.Fax

(Continued)

3.Set Quick-

Dial

1.One-Touch

Dial

Stores One-Touch

Dial numbers, so you

can dial by pressing

one key (and Start).

7-1

2.Speed-Dial — Stores Speed-Dial

numbers, so you can

dial by pressing only

a few keys (and

Start).

7-3

3.Setup

Groups

— Sets up a Group

number for

Broadcasting.

7-5

4.Report

Setting

Transmission

On+Image

Off

Off+Image

Initial setup for

Transmission

Verification Report

and Fax Journal

Report.

9-1

2.Journal

Period

Every 7 Days

Every 2 Days

Every 24 Hours

Every 12 Hours

Every 6 Hours

Every 50 Faxes

Off

9-2

5.Remote Fax

Opt

1.Fax

Fwd/Paging

Off

Fax Forward

Paging

Sets the machine to

forward fax messages

or to call your pager.

8-1

8-2

2.Fax

Storage

Off

Stores incoming

faxes in the memory

so you can retrieve

them while you are

away from your

machine.

8-3

3.Remote

Access

--- You must set your

own code for Remote

Retrieval.

8-4

4.Print Fax

(Backup Print)

— Prints incoming faxes

stored in the

memory.

5-6

8-3

Main Menu Submenu Menu

Selections

Options Descriptions Page

The factory settings are shown in Bold.

exit

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—

Select & Set Select & Set

ON-SCREEN PROGRAMMING 3 - 7

2.Fax

(Continued)

6.Remaining

Jobs

— — Checks which jobs

are in the memory or

cancels a delayed

fax or polling job.

6-11

Miscellaneous

1.Distinctive

Off

Set (On)

Uses the Telephone

Company’s

Distinctive Ring

subscriber service to

pattern with the

machine.

5-10

2.Caller ID Display #

Print Report

View or print a list of

the last 30 Caller IDs

stored in the

memory.

5-14

3.Call

Waiting ID

(FAX-1820C

only)

Off

Lets you use the

telephone company’s

Call Waiting/Caller ID

subscriber service.

5-15

Main Menu Submenu Menu

Selections

Options Descriptions Page

The factory settings are shown in Bold.

exit

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—

Select & Set Select & Set

3 - 8 ON-SCREEN PROGRAMMING

3.Copy 1.Quality Best

Normal

Fast

Selects the Copy

resolution for your

type of original.

10-12

2.Brightness —- +

- +

Adjusts the

brightness.

10-12

3.Contrast —- +

- +

Adjusts the contrast

for copies.

10-12

4.Color

Adjust

1.Red R:- +

R:- +

Adjusts the amount

of Red in copies.

10-13

2.Green G:- +

G:- +

Adjusts the amount

of Green in copies.

3.Blue B:- +

B:- +

Adjusts the amount

of Blue in copies.

4.Test Print You can print a test

sample page to

check the print

quality and adjust the

Vertical Alignment.

12-11

Main Menu Submenu Menu

Selections

Options Descriptions Page

The factory settings are shown in Bold.

exit

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—

Select & Set Select & Set

ON-SCREEN PROGRAMMING 3 - 9

5.Print

Reports

1.Help List — — You can print these

lists and reports.

9-3

and

9-4

2.Quick-Dial ——

3.Fax

Journal

——

Transmission

——

5.User

Settings

——

0.Initial

Setup

1.Receive

Mode

— Fax Only

Fax/Tel

External TAD

Manual

You can choose the

receive mode that

best suits your

needs.

5-1

and

5-2

2.Date/Time — — Puts the date and

time on the LCD and

in headings of faxes

you send.

4-1

3.Station ID — Fax

Name

Program your name

and fax number to

appear on each page

you fax.

4-2

4.Tone/Pulse

— Tone

Pulse

Selects the dialing

mode.

4-4

0.Local

Language

(Canada only)

— English

French

Allows you to change

the LCD Language

for your country.

See

Quick

Setup

Guide

Main Menu Submenu Menu

Selections

Options Descriptions Page

The factory settings are shown in Bold.

exit

Press the Menu numbers.

(ex. Press 1, 2 for Paper Type)

—

Select & Set Select & Set

4 - 1 GETTING STARTED

Initial Setup

Setting the Date and Time

Your machine displays the date and time and if you set up the Station

ID it prints on every fax you send. If there is a power failure, you may

have to reset the date and time. All other settings will not be affected.

Press

Menu/Set

Enter the last two digits of the year.

Press

Menu/Set

Enter two digits for the month.

Press

Menu/Set

(For example, enter 09 for September, or 10 for October.)

Enter two digits for the day.

Press

Menu/Set

(For example, enter 06 for 6th.)

Enter the time in 24-Hour format.

Press

Menu/Set

(For example, enter 15:25 for 3:25 P.M.)

Press

Stop/Exit

The LCD now shows the date and time whenever the machine

is in Fax mode.

Getting started

2.Date/Time

Year:20XX

Month:XX

Day:XX

Time:XX:XX

GETTING STARTED 4 - 2

Setting the Station ID

You should store your name or company name and fax number to be

printed on all fax pages that you send.

Press

Menu/Set

Enter your fax number (up to 20

digits).

Press

Menu/Set

Use the dial pad to enter your name

(up to 20 characters).

Press

Menu/Set

Press

Stop/Exit

The LCD will go back standby mode automatically.

You cannot enter a hyphen.

If the Station ID has already been programmed, the LCD will ask

you to press

to make a change or

to exit without changing.

3.Station ID

Fax:

Name:

4 - 3 GETTING STARTED

Entering text

When you are setting certain functions, such as the Station ID, you

may need to type text into the machine. Most number keys have

three or four letters printed above them. The keys for

and do

not have printed letters because they are used for special

characters.

By pressing the appropriate number key repeatedly, you can access

the character you want.

Inserting spaces

To enter a space, press once between numbers and twice

between characters.

Making corrections

If you entered a letter incorrectly and want to change it, press to

move the cursor under the incorrect character. Then press

Stop/Exit

. All letters above and to the right of the cursor will be

deleted. Re-enter the correct character. You can also back up and

type over incorrect letters.

Repeating letters

If you need to enter a character that is on the same key as the

previous character, press to move the cursor to the right before

you press the key again.

Press Key one time two times three times four times

2 ABC2

3 DEF3

4 GH I 4

5 JKL5

6 MNO6

7 PQRS

8 TUV8

9 WX Y Z

GETTING STARTED 4 - 4

Special characters and symbols

Press ,

, and then press or to move the cursor under

the special character or symbol you want. Then press

Menu/Set

select it.

Setting Tone and Pulse dialing mode

Press

Menu/Set

Press

or to select

Pulse

(or

Tone

Press

Menu/Set

Press

Stop/Exit

Press for (space) ! " # $ % & ’ ( ) + , - . /

Press

for : ; < = > ? @ [ ] ^ _

Press

for É À È Ê Î Ç Ë Ö 0

NOTICE (For USA)

The Telephone Consumer Protection Act of 1991 makes it unlawful

for any person to use a computer or electronic device to send any

message via a telephone fax machine unless such messages

clearly contain, in a margin at the top or bottom of each transmitted

page, or on the first page of the transmission, the date and time it

is sent and an identification of the business or other entity or other

individual sending the message and the telephone number of the

sending machines or such business, other entity or individual.

In order to program this information into your machine, complete

the steps described on page 4-2.

4.Tone/Pulse

4 - 5 GETTING STARTED

General Setup

Setting the Mode Timer (MFC-3220C only)

The machine has three temporary mode keys on the control panel:

Fax, Copy and Scan. You can change the number of seconds or

minutes the machine takes after the last Copy or Scan operation

before it returns to Fax mode. If you select

Off

, the machine stays

in the mode you used last.

Press

Menu/Set

Press or to select

0 Sec

30 Secs

1 Min

2 Mins

5 Mins

Off

Press

Menu/Set

Setting the Mode Timer (FAX-1820C only)

The machine has two temporary mode keys on the control panel: Fax

and Copy. You can change the number of seconds or minutes the

machine takes after the last Copy operation before it returns to Fax

mode. If you select

Off

, the machine stays in the mode you used

last.

Press

Menu/Set

Press or to select

0 Sec

30 Secs

1 Min

2 Mins

5 Mins

Off

Press

Menu/Set

1.Mode Timer

GETTING STARTED 4 - 6

Setting the Paper Type

To get the best print quality, set the machine for the type of paper you

are using.

Press

Menu/Set

Press or to select

Plain

Inkjet

Glossy

Transprncy

Press

Menu/Set

If you selected

Glossy

, press or to select

Glossy:4-Color

Glossy:3-Color

Press

Menu/Set

Press

Stop/Exit

Setting the Paper Size

You can use two sizes of paper for printing your faxes and copies:

letter and legal. When you change the type of paper you load in the

machine, you will need to change the setting for Paper Size at the

same time so your machine can fit an incoming fax on the page.

Press

Menu/Set

Press or to select

Letter

Legal

Press

Menu/Set

Press

Stop/Exit

The print quality of black ink varies depending on the kind of

glossy paper you are using. Black ink is used when you select

Glossy:4-Color

. If the glossy paper you are using repels the

black ink, select

Glossy:3-Color

, which simulates black ink

by combining the three ink colors.

The machine ejects paper with printed surfaces face up on the

paper tray in the front of the machine. When you use

transparencies or glossy paper, remove each sheet immediately

to prevent smudging or paper jams.

For Copy Options, you can also change the paper size to photo

card size (4"

6") for the next copy only.

(See

Paper Size

on page 10-8 .)

2.Paper Type

3.Paper Size

4 - 7 GETTING STARTED

Setting the Ring Volume

You can adjust the ring volume when your machine is idle (not being

used). You can turn the ring

Off

or you can select the ring volume

level.

Press

Menu/Set

Press or to select

(

Low

Med

High

Off

Press

Menu/Set

Press

Stop/Exit

—OR—

In Fax mode, press or to adjust the volume level. Every time

you press these keys, the machine will ring so you can hear the

active setting as the LCD shows it. The volume changes with each

key press. The new setting will stay until you change it again.

Setting the Beeper Volume

You can change the beeper volume. The default (factory) setting is

Low

. When the beeper is on, the machine beeps every time you

press a key or make a mistake and after a fax is sent or received.

Press

Menu/Set

Press or to select your

option.

(

Low

Med

High

Off

)

Press

Menu/Set

Press

Stop/Exit

1.Ring

2.Beeper

GETTING STARTED 4 - 8

Setting the Speaker Volume

You can adjust the machine’s one-way speaker volume.

Press

Menu/Set

Press or to select

(

Low

Med

High

Off

Press

Menu/Set

Press

Stop/Exit

—OR—

In Fax mode, you can adjust the speaker volume by pressing

Hook

and then selecting a speaker volume level.

Press or to adjust the volume level. The LCD shows the setting

you are choosing. Each key press changes the volume to the next

setting. The new setting will remain until you change it again.

Setting the Handset Volume (FAX-1820C only)

Press

Menu/Set

Press or to select

(

High

Low

Press

Menu/Set

Press

Stop/Exit

—OR—

You can adjust the handset volume any time you are talking on

the telephone. There are two handset volume levels,

LOW

and

HIGH

. The default setting is

LOW

Press or to adjust the volume level. The LCD shows the

setting you are choosing. The new setting will remain until you

change it again.

3.Speaker

4.Handset

4 - 9 GETTING STARTED

Choosing the Handset Volume

(For Volume Amplify) (FAX-1820C only)

Before you begin to use the machine, you must decide if you need to

set the handset volume to

Vol Amplify:On

for a user who is

hearing-impaired. The AMPLIFY volume level complies with FCC

standards.

Volume Amplify:Off

This default setting is appropriate if

none

of the users are

hearing-impaired. During a conversation, users can press Volume

or on the control panel to adjust the volume to

Low

High

When the handset is replaced, the handset volume will remain until

you change it again.

Volume Amplify:On

—

Temporary

This setting is appropriate if some of the users are hearing-impaired.

During a conversation, users can press Volume or on the

control panel to adjust the volume to

Low

High

Amplify

. When

the handset is replaced, the handset volume returns to the default

setting of

Low

Volume Amplify:On

—

Permanent

Choose

Vol Amplify:On

—

Permanent

all

of the users are

hearing-impaired. During a conversation, users can press Volume

or on the control panel to adjust the volume to

Low,High

Amplify

. When the handset is replaced, the handset volume

returns to the default setting of

Amplify

WARNI NG

It is important that you do NOT choose

Permanent

unless ALL

the users are hearing-impaired. Otherwise, the default setting of

Amplify

may damage the hearing of some users.

When you press Volume or ton the control panel to adjust

the volume, the LCD shows the setting you are choosing. Each

key press changes the volume to the next setting.

GETTING STARTED 4 - 10

Setting Volume Amplify (FAX-1820C only)

Please carefully read Choosing the Handset Volume on page 4-9

before you do the following steps:

Press

Menu/Set

If none of the users are

hearing-impaired, press or

to select

Off

, and then press

Menu/Set

and go to Step 4.

—OR—

If some or all of the users are hearing-impaired, select

, and then press

Menu/Set

If all the users are hearing-impaired,

press or to select

Permanent

, and then press

Menu/Set

—OR—

If only some of the users are

hearing-impaired, select

Temporary

, and then press

Menu/Set

Press

Stop/Exit

Turning on Automatic Daylight Savings Time

You can set the machine to change automatically for Daylight

Savings Time. It will reset itself forward one hour in the Spring and

backward one hour in the Fall. Make sure you have set the correct

day and time in the

Date/Time

setting.

Press

Menu/Set

Press or to select

(or

Off

Press

Menu/Set

Press

Stop/Exit

5.Volume Amplify

Vol Amplify: Off

Permanent

Temporary

5.Auto Daylight

4 - 11 GETTING STARTED

On/Off Setting

You can customize the machine’s On/Off key. The default setting is

Off

. Your machine will not work when it is switched Off, but it will

purge the ink head periodically. If you turn this setting to

, you can

receive faxes or calls even when the machine is switched Off.

Press

Menu/Set

Press or to select

(or

Off

Press

Menu/Set

6.On/Off Setting

SETUP RECEIVE 5 - 1

Basic receiving operations

Choosing the Receive Mode

There are four different Receive Modes for your machine. You can

choose the mode that best suits your needs.

* In

Fax/Tel

mode you must set the Ring Delay and F/T Ring Time.

Setup Receive

LCD How it works When to use it

Fax Only

(automatic receive)

The machine

automatically answers

every call as a fax.

For dedicated fax lines.

Fax/Tel*

(fax and telephone)

(with an external or

extension telephone)

The machine controls the

line and automatically

answers every call. If the

call is a fax it will receive

the fax. If the call is not a

fax it will ring

(pseudo/double ring) for

you to pick up the call.

Use this mode if you expect to receive lots of fax

messages and few telephone calls. You cannot

have an answering machine on the same line, even

if it is on a separate wall jack on the same line. You

cannot use the telephone company’s Voice Mail in

this mode.

External TAD

(with an external

answering device)

The external answering

device (TAD)

automatically answers

every call.

Voice messages are

stored on the external

TAD. Fax messages are

printed.

Use this mode if you have connected an answering

machine on your phone line.

The TAD setting works only with an external

answering machine. Ring Delay and F/T Ring Time

do not work in this setting.

Manual

(manual receive)

(with an external or

extension telephone or

with Distinctive Ring)

You control the phone

line and must answer

every call yourself.

Use this mode when you are using a computer

modem on the same line or if you don’t receive

many fax messages or with Distinctive Ring.

If you answer and hear fax tones, wait until the

machine takes over the call, then hang up.

5 - 2 SETUP RECEIVE

To select or change your Receive Mode

If it is not illuminated in green, press (

Fax

Press

Menu/Set

Press or to select

Fax Only

Fax/Tel

External TAD

Manual

Press

Menu/Set

Press

Stop/Exit

Setting the Ring Delay

The Ring Delay sets the number of times the machine rings before it

answers in

Fax only

Fax/Tel

mode. If you have extension

phones on the same line as the machine or subscribe to the

telephone company’s Distinctive Ring service, keep the Ring Delay

setting of 4.

(See Easy Receive (MFC-3220C only) on page 5-4 or Easy Receive

(FAX-1820C only) on page 5-5.)

If it is not illuminated in green, press (

Fax

Press

Menu/Set

Press or to select how

many times the line rings before the machine answers (00, 01,

02, 03 or 04).

Press

Menu/Set

(If you select 00, the line won’t ring at all.)

Press

Stop/Exit

If you are changing the Receive Mode while in another

operation, the LCD will return to that operation.

1.Receive Mode

Current Receive Mode

Fax

: Fax Only

F/T

: Fax/Tel

TAD

: External TAD

Mnl

: Manual

1.Ring Delay

SETUP RECEIVE 5 - 3

Setting the F/T Ring Time (Fax/Tel mode only)

If you set the Receive Mode to Fax/Tel, you’ll need to decide how long

the machine will signal you with its special pseudo/double-ring when

you have a voice call. (If it’s a fax call, the machine prints the fax.)

This pseudo/double-ring happens after the initial ringing from the

phone company. Only the machine rings and no other phones on the

same line will ring with the special pseudo/double-ring. However, you

can still answer the call on the same line as the machine (FAX-1820C

only) or on any extension phone (in a separate wall jack) on the same

line as the machine. (See

Operation from extension telephones

page 5-7.)

If it is not illuminated in green, press (

Fax

Press

Menu/Set

Press or to select how

long the machine will ring to alert you that you have a voice call

(20, 30, 40 or 70 seconds).

Press

Menu/Set

Press

Stop/Exit

Even if the caller hangs up during the pseudo/double-ringing,

the machine will continue to ring for the set time.

2.F/T Ring Time

5 - 4 SETUP RECEIVE

Easy Receive (MFC-3220C only)

When you use this feature, you don’t have to press

Black Start

Color Start

, or the Fax Receive Code

when you answer a fax

call. Selecting

allows the machine to receive fax calls

automatically, even if you lift the handset of an extension or external

phone. When you see

Receiving

on the LCD or when you hear

‘chirps’ through the handset of an extension phone connected to

another telephone wall jack, just replace the handset and your

machine will do the rest. Selecting

Off

means you’ll have to activate

the machine yourself by lifting the handset of an external or

extension phone, and then press

Black Start

Color Start

on the

machine—OR—by pressing

if you are not at your machine.

(See

Operation from extension telephones

on page 5-7.)

If it is not illuminated in green, press (

Fax

Press

Menu/Set

Use or to select

(or

Off

Press

Menu/Set

Press

Stop/Exit

If this feature is set to

, but your machine doesn’t connect a

fax call when you lift a extension or external phone handset,

press the Fax Receive Code

If you send faxes from a computer on the same phone line and

the machine intercepts them, set Easy Receive to

Off

3.Easy Receive

SETUP RECEIVE 5 - 5

Easy Receive (FAX-1820C only)

When you use this feature, you don’t have to press

Black Start

Color Start

, or the Fax Receive Code

5 1

when you answer a

fax call and hear calling beeps. Just hold the handset and wait a few

seconds. When you see

Receiving

on the LCD or when you hear

“chirps” through the handset of an extension phone connected to

another wall jack, just replace the handset. Your machine does the

rest. Selecting

allows the machine to receive fax calls

automatically, even if you lift the handset of an extension or external

phone. Selecting

Semi

lets the machine receive the call only if you’ve

answered it at the machine. Selecting

Off

means you’ll have to

activate the machine yourself, by pressing

Black Start

Color

Start

or by pressing

5 1

if you are not at your machine.

(See Operation from extension telephones on page 5-7 and For

Fax/Tel mode only on page 5-7.)

If it is not illuminated in green, press (

Fax

Press

Menu/Set

Use or to select

Semi

, or

Off

Press

Menu/Set

Press

Stop/Exit

If you’ve set the feature to

, but your machine doesn’t

automatically connect a fax call when you lift an external or

extension phone handset, press the Fax Receive code

5 1

At the machine, lift the handset and then press

Black Start

Color Start

If you send faxes from a computer on the same phone line and

the machine intercepts them, set Easy Receive to

Off

3.Easy Receive

5 - 6 SETUP RECEIVE

Printing a reduced incoming fax

(Auto Reduction)

If you choose

, the machine automatically reduces an incoming

fax to fit on one page of letter or legal size paper. The machine

calculates the reduction ratio by using the page size of the original

and your Paper Size setting (

Menu/Set

If it is not illuminated in green, press (

Fax

Press

Menu/Set

Use or to select

(or

Off

Press

Menu/Set

Press

Stop/Exit

Receiving a fax at the end of a conversation

(FAX-1820C only)

At the end of a conversation you can ask the other party to fax you

information before you both hang up.

Ask the other party to place the original in their machine and to

press

Start

. Tell the other party to wait until your machine sends

receiving tones (chirps) before hanging up.

When you hear the other machine’s CNG tones (beeps), press

Black Start

Color Start

If you picked up the handset, replace it.

Printing a fax from the memory

If you set Fax Storage to ON for Remote Retrieval, you can still print

a fax from the memory when you are at your machine. (See

Setting

Fax Storage

on page 8-3.)

Press

Menu/Set

Press

Black Start

Color Start

After printing has finished, press

Stop/Exit

If you receive faxes that are split on two pages, turn on this

setting. But if the original is too long, the machine may print it on

two pages.

5.Auto Reduction

4.Print Fax

SETUP RECEIVE 5 - 7

Advanced receiving operations

Operation from extension telephones

If you answer a fax call on an extension telephone, or an external

telephone in the EXT. jack of the machine, you can make your

machine take the call by using the Fax Receive Code. When you

press the Fax Receive Code

, the machine starts to receive a

fax.

(See Easy Receive (MFC-3220C only) on page 5-4 or Easy Receive

(FAX-1820C only)

on page 5-5.)

If the machine answers a voice call and pseudo/double-rings for you

to take over, use the Telephone Answer Code

#51

to take the call at

an extension phone. (See Setting the F/T Ring Time (Fax/Tel mode

only)

on page 5-3.)

If you answer a call and no one is on the line, you should assume that

you’re receiving a manual fax.

■

Press

and wait for the chirp or until the machine’s LCD

displays Receiving, and then hang up.

Your caller will have to press

Start

to send the fax.

For Fax/Tel mode only

When the machine is in Fax/Tel mode, it will use the F/T Ring Time

(pseudo/double-ringing) to alert you to pick up a voice call.

If you're at the machine, you can lift the handset to answer.

(FAX-1820C only).

Lift the external telephone's handset, and then press

Hook

answer.

If you’re at an extension phone, you’ll need to lift the handset during

the F/T Ring Time and then press

#51

between the pseudo/double

rings. If no one is on the line, or if someone wants to send you a fax,

send the call back to the machine by pressing

5 - 8 SETUP RECEIVE

Using a cordless external handset

If your cordless telephone is connected to the EXT. jack on the

machine and you typically carry the cordless handset elsewhere, it is

easier to answer calls during the Ring Delay. If you let the machine

answer first, you will have to go to the machine so you can press

Hook

to transfer the call to the cordless handset.

Changing the remote codes

Remote Codes might not work with some telephone systems. The

preset Fax Receive Code is

. The preset Telephone Answer

Code is

#51

If it is not illuminated in green, press (

Fax

Press

Menu/Set

Press or to select

(or

Off

Press

Menu/Set

If you want to, enter a new Fax Receive Code.

Press

Menu/Set

If you want to, enter a new Telephone Answer Code.

Press

Menu/Set

Press

Stop/Exit

If you are always disconnected when accessing your external

TAD remotely, try changing the Fax Receive Code and

Telephone Answer Code to another three-digit code (such as

###

and

999

4.Remote Code

SETUP RECEIVE 5 - 9

Polling

Polling is the process of retrieving faxes from another fax machine.

You can use your machine to ‘poll’ other machines, or you can have

someone poll your machine.

Everyone who is involved in Polling needs to set up their fax

machines for Polling. When someone polls your machine to receive

a fax, they pay for the call. If you poll someone’s fax machine to

receive a fax, you pay for the call.

Setting up Polling Receive

Polling Receive is when you call another fax machine to receive a fax

from it.

If it is not illuminated in green, press (

Fax

Press

Menu/Set

Enter the fax number you are

polling.

Press

Black Start

Color Start

The LCD shows

Dialing

Setting up Sequential Polling Receive

Your machine can ask for faxes from several fax units in a single

operation (Sequential Polling Receive). Afterwards, a Sequential

Polling Report will be printed.

If it is not illuminated in green, press (

Fax

Press

Menu/Set

Enter the fax machines you want to

poll using One-Touch, Speed-Dial, a Group or the dial pad. You

must press

Menu/Set

between each fax number.

Press

Black Start

Color Start

. Your machine will poll each

number or Group number in turn to receive a fax.

Some fax machines do not respond to the Polling feature.

6.Polling RX

5 - 10 SETUP RECEIVE

Telephone services

Your machine supports the Distinctive Ring telephone service that

some telephone companies offer.

Distinctive Ring

Brother uses the term ‘Distinctive Ring’ but different telephone

companies have other names for this service such as SmartRing,

RingMaster, Teen-Ring, Indent-a-Call or Indent-a-Ring.

What does your telephone company’s ‘Distinctive Ring’ do?

Your telephone company’s Distinctive Ring service allows you to

have more than one number on the same phone line. If you need

more than one phone number, it is cheaper than paying for an

extra line. Each phone number has its own distinctive ring pattern,

so you will know which phone number is ringing. This is one way you

can have a separate phone number for your machine.

What does Brother’s ‘Distinctive Ring’ do?

The Brother machine has a Distinctive Ring feature that allows you

to use your machine to take full advantage of the telephone

company’s Distinctive Ring service. The new phone number on your

line can just receive faxes.

If you have Voice Mail, RingMaster, an answering service, an

alarm system or other custom features on your telephone line, it

may affect the way your machine works. (See Custom features

on page 1-7 and Custom features on a single line. on page

12-9.)

If you have Voice Mail on your phone line, please read the

following carefully.

Please call your telephone company for availability and rates.

You must pay for your telephone company’s Distinctive Ring

service before you program the machine to work with it.

SETUP RECEIVE 5 - 11

Do you have Voice Mail?

If you have Voice Mail on the phone line that you will install your new

machine on, there is a strong possibility that Voice Mail and the

machine will conflict with each other while receiving incoming calls.

However, the Distinctive Ring feature allows you to use more

than one number on your line, so both Voice Mail and the

machine can work together without any problems. If each one

has a separate phone number, neither will interfere with the other’s

operations.

If you decide to get the Distinctive Ring service from the telephone

company, you will need to follow the directions below to ‘register’ the

new Distinctive Ring pattern they give you. This is so your machine

can recognize its incoming calls.

Before you choose the ring pattern to register

You can only register one Distinctive Ring pattern with the machine.

Some ring patterns cannot be registered. The ring patterns below are

supported by your Brother machine. Register the one your telephone

company gives you.

You can change or cancel the Distinctive Ring pattern at any

time. You can switch it off temporarily, and turn it back on later.

When you get a new fax number, make sure you reset this

feature.

Ring

Pattern

Rings

1 long-long

2 short-long-short

3 short-short-long

4 very long (normal pattern)

If the ring pattern you received is not on this chart, please call

your telephone company and ask for one that is shown.

5 - 12 SETUP RECEIVE

■

The machine will only answer calls to its registered number.

■

The first two rings are silent on the machine. This is because the

fax must «listen» to the ring pattern (to compare it to the pattern

that was ‘registered’). (Other telephones on the same line will

ring.)

■

If you program the machine properly, it will recognize the

registered ring pattern of the ‘fax number’ within 2 ring patterns

and then answer with a fax tone. When the ‘voice number’ is

called, the machine will not answer.

Registering the Distinctive Ring pattern

Very important!

After you have set the Distinctive Ring feature to ON, the receive

mode is set to

Manual

automatically. Unless you have a TAD or

Voice Mail set up on the Distinctive Ring number,

Manual

mode

means you must answer all the calls yourself. You can not change

the receive mode to the other mode while the Distinctive Ring is set

to on.

Press

Menu/Set

Press or to select

Set

Press

Menu/Set

Press or to select the stored ring pattern you want to use.

Press

Menu/Set

(You will hear each pattern as you scroll through the four

patterns. Make sure you choose the pattern that the telephone

company gave you.)

Press

Stop/Exit

Distinctive Ring is now set to on.

1.Distinctive

SETUP RECEIVE 5 - 13

Turning off the Distinctive Ring

Press

Menu/Set

Press or to select

Off

Press

Menu/Set

Press

Stop/Exit

If you turn off Distinctive Ring, the machine will stay in

Manual

receive mode. You will need to set the Receive Mode again.

(See To select or change your Receive Mode on page 5-2.)

1.Distinctive

5 - 14 SETUP RECEIVE

Caller ID

After a few rings, the LCD shows the telephone number of your caller

(or name, if available). Once you pick up the handset, the Caller ID

information disappears from the LCD, but the call information

remains stored in the Caller ID memory.

■

You will see the first 16 characters of the number (or name).

■ Out of Area

display means call originated outside your Caller

ID service area.

■ Private Call

display means the caller has intentionally

blocked transmission of information.

If both the name and number are received, the LCD shows only the

name. You can print a list of Caller ID information received by your

machine. (See Printing Caller ID List on page 5-15.)

Caller ID service varies with different carriers. Call your local

telephone company to determine the kind of service available in your

area.

Viewing Caller ID List

Caller ID memory stores information for up to thirty calls. When the

thirty-first call comes in, information about the first call is erased. You

can scroll through Caller ID information to review those calls made to

your machine.

Press

Menu/Set

Press or to select

Display #

Press

Menu/Set

If the name was not received, it will not be displayed.

Press or to scroll through the Caller ID memory to

select the Caller ID you want to view, and then press

Menu/Set

. The LCD shows the caller’s name and number and

the date and time of the call.

The Caller ID feature lets you use the Caller ID subscriber

service offered by many local telephone companies. This

service displays the telephone number, or name if it is available,

of your caller as the line rings.

2.Caller ID

SETUP RECEIVE 5 - 15

Press or to return to the Caller ID listing.

—OR—

Press

Stop/Exit

Printing Caller ID List

Press

Menu/Set

Press or to select

Print Report

Press

Menu/Set

Press

Black Start

Color Start

After printing has finished, press

Stop/Exit

Call Waiting Caller ID (FAX-1820C only)

The Call Waiting/Caller ID feature lets you use the Call

Waiting/Caller ID service offered by many local telephone

companies. This feature displays the telephone number (or name, if

available) of Call Waiting Callers on your fax machine’s LCD.

To set the Call Waiting Caller ID to On (or Off):

Press

Menu/Set

Press or to select

(or

Off

Press

Menu/Set

To answer a Call Waiting signal:

To answer a Call Waiting signal while you’re talking on the

phone, ask the other party if you can put them on Hold to catch

the other call. The LCD shows the Caller ID.

Press

Search/Speed Dial

to switch to the second call.

To switch back to the first call, press

Search/Speed Dial

again.

Either caller can hang up at any time. However, if you hang up

you will disconnect both callers.

2.Caller ID

3.CallWaiting ID

6 - 1 SETUP SEND

How to fax

You can send faxes from the ADF (automatic document feeder).

Enter Fax mode

Before sending faxes, make sure (

Fax

) is illuminated in

green. If not, press (

Fax

) to enter Fax mode. The default

setting is Fax.

How to dial

There are four ways to dial.

Manual dialing

Press all of the digits of the phone or fax number.

Setup Send

SETUP SEND 6 - 2

One-Touch dialing

Press the One-Touch Key of the location you want to call. (See

Storing One-Touch Dial numbers

on page 7-1.)

To dial One-Touch numbers 6 to 10, hold down

Shift

as you press

the One-Touch Key.

Speed-Dialing

Press

Search/Speed Dial

, and then the two digit Speed-Dial

number. (See

Storing Speed-Dial numbers

on page 7-3.)

If the LCD shows

Not Registered

when you press the

One-Touch key, number has not been stored on it.

If the LCD shows

Not Registered

when you enter the

Speed-Dial number, a number has not been stored for it.

two-digit number

6 - 3 SETUP SEND

You can search for names you have stored in the One-Touch and

Speed-Dial memories. Press

Search/Speed Dial

and the

navigation keys to search. (See Storing One-Touch Dial numbers on

page 7-1 and Storing Speed-Dial numbers on page 7-3.)

* To search alphabetically, you can use dial pad to enter the first

letter of the name you are looking for.

Out of Memory message

If you get an

Out of Memory

message while scanning the first page

of a fax, press

Stop/Exit

to cancel the scan. If you get an

Out of

Memory

message while scanning a subsequent page, you will have

the option to press

Black Start

to send the pages scanned so far,

or to press

Stop/Exit

to cancel the operation.

If the memory is full and you are faxing a single page, it will be

sent in real time.

To search alphabetically*

To search

numerically

SETUP SEND 6 - 4

Automatic transmission (MFC-3220C only)

This is the easiest way to send a fax.

If it is not illuminated in green, press (

Fax

Load your original. (See

Load originals

on page 2-1.)

Enter the fax number using the dial pad, One-Touch,

Speed-Dial or Search.

(See

How to dial

on page 6-1.)

Press

Black Start

Color Start

Automatic transmission (FAX-1820C only)

This is the easiest way to send a fax.

If it is not illuminated in green, press (

Fax

Load your original. (See Load originals on page 2-1.)

Enter the fax number using the dial pad, One-Touch,

Speed-Dial or Search.

(See

How to dial

on page 6-1.)

Press

Black Start

Color Start

Do not pick up the hand set of the external phone or press Hook

to listen for a dial tone

Do not pick up the hand set of the machine or the external phone

or press Hook to listen for a dial tone

6 - 5 SETUP SEND

Manual transmission (MFC-3220C only)

Manual transmission lets you hear the dialing, ringing and

fax-receiving tones while sending a fax.

If it is not illuminated in green, press (

Fax

Load your original. (See Load originals on page 2-1.)

Pick up the handset of the external phone and listen for a dial

tone.

—OR—

Press

Hook

and listen for a dial tone.

On the external phone, dial the fax number you want to call.

—OR—

If you pressed

Hook

, dial using the machine’s control panel.

When you hear the fax tone,

press

Black Start

Color Start

If you picked up the handset of the external phone, replace it.

Manual transmission (FAX-1820C only)

Manual transmission lets you hear the dialing, ringing and

fax-receiving tones while sending a fax.

If it is not illuminated in green, press (

Fax

Load your original. (See Load originals on page 2-1.)

Pick up the machine’s handset and listen for a dial tone.

—OR—

Press

Hook

and listen for a dial tone.

Dial the fax number you want to call.

When you hear the fax tone,

press

Black Start

Color Start

If you picked up the machine’s handset, replace it.

SETUP SEND 6 - 6

Sending a fax at the end of a conversation

(FAX-1820C only)

At the end of a conversation you can send a fax to the other party

before you both hang up.

Ask the other party to wait for fax tones (beeps) and then to

press

Start

before hanging up.

If it is not illuminated in green, press (

Fax

Load your original. (See Load originals on page 2-1.)

Press

Black Start

Color Start

Replace the handset.

6 - 7 SETUP SEND

Basic sending operations

Sending faxes using multiple settings

When you send a fax you can choose any combination of these

settings: contrast, resolution, overseas mode, delayed fax timer,

polling transmission or real time transmission.

If it is not illuminated in green, press (

Fax

) before

pressing

Menu/Set

. After each setting is accepted, the LCD will

ask if you want to enter more settings:

Press

to select more settings. The

LCD will return to the

Setup Send

menu.

—OR—

Press

if you have finished choosing settings and go to the next

step.

Contrast

If your

original

is very light or very dark, you may want to set the contrast.

Use

Light

to send a light document or make the fax darker.

Use

Dark

to send a dark document or make the fax lighter.

If it is not illuminated in green, press (

Fax

Load your original. (See Load originals on page 2-1.)

Press

Menu/Set

Press or to select

Auto

Light

Dark

Press

Menu/Set

Press

if you want to choose more settings and the LCD will

return to the

Setup Send

menu.

—OR—

Press

if you have finished choosing settings.

Enter a fax number.

Press

Black Start

Color Start

Other Settings

1.Yes 2.No

1.Contrast

SETUP SEND 6 - 8

Fax Resolution

You can use the

Fax Resolution

key to change the setting

temporarily (for this fax only). Press

Fax Resolution

and

to select the setting you want, and then press

Menu/Set

—OR—

You can change the default setting.

If it is not illuminated in green, press (

Fax

Load your original. (See

Load originals

on page 2-1.)

Press

Menu/Set

Press or to select the

resolution you want.

Press

Menu/Set

Press

Stop/Exit

Standard

Suitable for most typed originals.

Fine

Good for small print and transmits a little

slower than Standard resolution.

S. Fine

Good for small print or artwork and transmits

slower than Fine resolution.

Photo

Use when the original has varying shades of

gray or photograph. This has the slowest

transmission time.

2.Fax Resolution

6 - 9 SETUP SEND

Manual and automatic fax Redial

If you are sending a fax manually and the line is busy, press

Redial/Pause

, and then press

Black Start

Color Start

to try

again. If you want to make a second call to the last number dialed,

you can save time by pressing

Redial/Pause

and

Black Start

Color Start

Redial/Pause

only works if you dialed from the control panel.

If you are sending a fax automatically and the line is busy, the

machine will automatically redial one time after five minutes.

Color fax transmission

Your machine can send a color fax to machines that support this

feature.

However, color faxes cannot be stored in the memory, so Delayed

fax and Polling Transmit features are not available.

If it is not illuminated in green, press (

Fax

Load your original. (See Load originals

on page 2-1

Enter the fax number using the dial pad, One-Touch,

Speed-Dial or Search.

Press

Color Start

When you send a color fax, the machine will send it in real time

(even if

Real Time TX

is set to

Off

SETUP SEND 6 - 10

Dual Access (Not available for color faxes)

You can dial a number, and begin scanning the fax into memory—

even when the machine is sending from memory or receiving faxes.

The LCD shows the new job number and available memory.

Real Time Transmission

When you are sending a fax, the machine will scan the originals into

the memory before sending. Then, as soon as the phone line is free,

the machine will start dialing and sending.

If the memory becomes full, the machine will send the original in real

time (even if

Real Time TX

is set to

Off

Sometimes, you may want to send an important original immediately,

without waiting for memory transmission. You can set

Real Time

for all documents or for the next fax only.

If you want to fax multiple pages, use Dual Access.

(See Dual Access (Not available for color faxes) on page 6-10.)

If it is not illuminated in green, press (

Fax

Load your original. (See

Load originals

on page 2-1.)

Press

Menu/Set

Your machine normally uses Dual Access. However, to send a

color fax, the machine will send the original in real time (even if

Real Time TX

Off

The number of pages you can scan into the memory will vary

depending on the data that is printed on them.

If you get a

Out of Memory

message while scanning the first

page of a fax, press

Stop/Exit

to cancel scanning. If you get a

Out of Memory

message while scanning a subsequent page,

you can press

Black Start

to send the pages scanned so far,

or press

Stop/Exit

to cancel the operation.

5.Real Time TX

6 - 11 SETUP SEND

To change the default setting, press or to select

(or

Off

Press

Menu/Set

Go to Step 6.

—OR—

For the next fax transmission only, press or to select

Next Fax Only

Press

Menu/Set

Press or to select

Next Fax:On

(or

Fax:Off

Press

Menu/Set

Press

if you want to choose more settings and the LCD will

return to the

Setup Send

menu.

—OR—

Press

if you have finished choosing settings.

Enter a fax number.

Press

Black Start

Color Start

Checking job status

Check which jobs are still waiting in the memory to be sent. (If there

are no jobs, the LCD shows

No Jobs Waiting

Press

Menu/Set

If you have more than one job

waiting, press or to scroll through the list.

Press

Stop/Exit

In Real Time Transmission, the redial feature doesn't work.

If you are sending a color Fax, the machine will send it in real

time (even if

Real Time TX

is set to

Off)

6.Remaining Jobs

SETUP SEND 6 - 12

Canceling a job while scanning, dialing and

sending the original

You can cancel a job while you are scanning it into memory by

pressing

Stop/Exit

You can also cancel a job while the machine is dialing or sending the

original by pressing

Stop/Exit

Canceling a scheduled job

You can cancel a fax job that is stored and waiting in memory.

Press

Menu/Set

Any jobs that are waiting will appear

on the LCD.

If you have more than two jobs waiting, press or to

select the job you want to cancel.

Press

Menu/Set

—OR—

If you only have one job waiting, go to Step 3.

Press

to cancel.

—OR—

Press

to exit without canceling.

To cancel another job go to Step 2.

Press

Stop/Exit

6.Remaining Jobs

6 - 13 SETUP SEND

Advanced sending operations

Broadcasting (Not available for color faxes)

Broadcasting is when the same fax message is automatically sent to

more than one fax number. Using the

Menu/Set

key, you can

include Groups, One-Touch, Speed-Dial numbers and up to 50

manually dialed numbers. If you did not use up any of the numbers

for Groups, access codes or credit card numbers, you can

‘broadcast’ faxes to as many as 100 different numbers. However, the

available memory will vary depending on the types of jobs in the

memory and the number of locations used for broadcasting. If you

broadcast to the maximum numbers available, you will not be able to

use Dual Access and Delayed fax.

To include One-Touch or Speed-Dial numbers and manually dialed

numbers in the same broadcast, you must press

Menu/Set

between

each of the numbers. Use

Search/Speed Dial

to help you choose

the numbers easily.

(See Setting up Groups for Broadcasting on page 7-5.)

After the broadcast is finished, a Broadcast Report will be printed to

let you know the results.

■

Enter the long dialing sequence numbers as you would normally,

but remember that each One-Touch and Speed-Dial number

counts as one number, so the number of locations you can store

becomes limited.

■

If the memory is full, press

Stop/Exit

to stop the job or if more

than one page has been scanned, press

Black Start

to send the

portion that is in the memory.

If it is not illuminated in green, press (

Fax

Load your original. (See

Load originals

on page 2-1.)

Enter a number using One-Touch, Speed-Dial, a Group

number, Search or manual dialing using the dial pad.

(Example: Group number)

When the LCD displays the fax number or name of the other

party, press

Menu/Set

You will be asked to press the next number.

SETUP SEND 6 - 14

Enter the next number.

(Example: Speed-Dial number)

When the LCD displays the fax number or name of the other

party,

press

Menu/Set

Enter another fax number.

(Example: Manual dialing using the dial pad.)

Press

Black Start

Overseas Mode

If you are having difficulty sending a fax overseas due to possible

interference on the phone line, we recommend that you turn on the

Overseas Mode. After you send a fax using this feature, the feature

will turn itself off.

If it is not illuminated in green, press (

Fax

Load your original. (See

Load originals

on page 2-1.)

Press

Menu/Set

Press or to select

(or

Off

Press

Menu/Set

Press

if you want to choose more settings and the LCD will

return to the

Setup Send

menu.

—OR—

Press

if you have finished choosing settings.

Enter a fax number.

Press

Black Start

Color Start

7.Overseas Mode

6 - 15 SETUP SEND

Delayed Fax (Not available for color faxes)

During the day you can store up to 50 faxes in the memory to be sent

within 24 hours. These faxes will be sent at the time of day you enter

in Step 4. Press

Menu/Set

to accept it, or enter another time for the

faxes to be sent.

If it is not illuminated in green, press (

Fax

Load your original. (See

Load originals

on page 2-1.)

Press

Menu/Set

Enter the time you want the fax to

be sent (in 24-hour format).

Press

Menu/Set

(For example, enter 19:45 for 7:45 PM.)

Press

to leave the originals

waiting in the ADF.

—OR—

Press

to scan the original into memory.

Press

if you want to choose more settings and the LCD will

return to the

Setup Send

menu.

—OR—

Press 2 if you have finished choosing settings.

Enter a fax number.

Press

Black Start

The number of pages you can scan into the memory depends

on the amount of data that is printed on each page.

3.Delayed Fax

1.Doc 2.Memory

SETUP SEND 6 - 16

Setting up Polled Transmit (Not available for color

faxes)

Polled Transmit is when you set up your machine to wait with a paper

original so another fax machine can call and retrieve it.

If it is not illuminated in green, press (

Fax

Load your original. (See

Load originals

on page 2-1.)

Press

Menu/Set

Press or to choose

(or

Off

Press

Menu/Set

Press

to leave the original waiting

in the ADF.

—OR—

Press

to scan the original into memory.

Press

if you want to choose more settings and the LCD will

return to the

Setup Send

menu.

—OR—

Press

if you have finished choosing settings, and go to Step 7.

Press

Black Start

The machine starts scanning the document.

If you place the original in the ADF, wait for the fax to be polled.

If you press

in Step

, the original remains in the ADF until

your machine is polled. If you must use your machine before the

polled transmit occurs, you must first cancel this job.

If you press

in Step 5, the document will be stored and can be

retrieved from any other fax machine until you delete the fax

from the memory by canceling the scheduled job. (See

Canceling a scheduled job

on page 6-12.)

6.Polled TX

1.Doc 2.Memory

6 - 17 SETUP SEND

Delayed Batch Transmission (Not available for

color faxes)

Before sending the delayed faxes, your machine will help you

economize by sorting all the faxes in the memory by destination and

scheduled time. All delayed faxes that are scheduled to be sent at

the same time to the same fax number will be sent as one fax to save

transmission time.

If it is not illuminated in green, press (

Fax

Load your original. (See

Load originals

on page 2-1.)

Press

Menu/Set

Press or to select

(or

Off

Press

Menu/Set

Press

Stop/Exit

4.Batch TX

QUICK-DIAL NUMBERS AND DIALING OPTIONS 7 - 1

Storing numbers for easy dialing

You can set up your machine to do three types of easy dialing:

One-Touch, Speed-Dial and Groups for Broadcasting faxes.

Storing One-Touch Dial numbers

Your machine has 5 One-Touch keys where you can

store 10 fax or phone numbers for automatic dialing. To

access numbers 6 to 10, hold down

Shift

as you press

the One-Touch key. When you press a One-Touch key

the LCD shows the name, if you stored it, or the

number.

One-Touch keys are the 5 keys (numbers 01–10)

located on the left side of the control panel.

Press

Menu/Set

Press the One-Touch key where

you want to store a number.

Enter a number (up to 20 digits).

Press

Menu/Set

■

If you want to enter a pause in the dialing sequence (for

example, to access an outside line), press

Redial/Pause

as you are entering the digits.

Each key press of

Redial/Pause

enters a 3.5 second

pause when the number is dialed, and a dash appears on

the screen.

Quick-Dial numbers and

dialing options

If you lose electrical power, the quick-dial numbers that are in

the memory will not be lost.

1.One-Touch Dial

7 - 2 QUICK-DIAL NUMBERS AND DIALING OPTIONS

Use the dial pad to enter the name (up to 15 characters).

Press

Menu/Set

(You can use the chart on page 4-3 to help you enter letters.)

—OR—

Press

Menu/Set

to store the number without a name.

Go to Step 2 to store another One-Touch number.

—OR—

Press

Stop/Exit

When you dial a quick-dial number, the LCD shows the name

you’ve stored, or, if you haven’t stored a name only, the number

you’ve stored.

QUICK-DIAL NUMBERS AND DIALING OPTIONS 7 - 3

Storing Speed-Dial numbers

You can store Speed-Dial numbers, so that when you dial you will

only have to press a few keys (

Search/Speed Dial

, the two-digit

number, and

Black

Start

Color Start

). The machine can store

40 Speed-Dial numbers.

Press

Menu/Set

Use the dial pad to enter a two-digit

Speed-Dial location number (01-40).

(For example, press

Press

Menu/Set

Enter the phone or fax number (up to 20 digits).

Press

Menu/Set

Use the dial pad to enter the name (up to 15 characters).

Press

Menu/Set

(You can use the chart on page 4-3 to help you enter letters.)

—OR—

Press

Menu/Set

to store the number without a name.

Go to Step 2 to store another Speed-Dial number.

—OR—

Press

Stop/Exit

2.Speed-Dial

7 - 4 QUICK-DIAL NUMBERS AND DIALING OPTIONS

Changing One-Touch and Speed-Dial numbers

If you try to store a One-Touch or Speed-Dial number where a

number has already been stored, the LCD will show the name that

has been stored there (or number) and will ask you to do one of the

following:

Press

to change the stored

number.

—OR—

Press

to exit without making a change.

How to change the stored number:

■

If you want to erase the whole number or whole name, press

Stop/Exit

when the cursor is under the first the digits or

letters. The characters above and to the right of the cursor

will be deleted.

■

If you want to change a character, use or to position

the cursor under the character you want to change, and then

type over it.

Enter a new number.

Press

Menu/Set

Follow the directions beginning at Step 4 in Storing One-Touch

Dial numbers and Storing Speed-Dial numbers. (See

Storing

One-Touch Dial numbers on page 7-1 and Storing Speed-Dial

numbers on page 7-3.)

1.Change 2.Exit

QUICK-DIAL NUMBERS AND DIALING OPTIONS 7 - 5

Setting up Groups for Broadcasting

Groups, which can be stored on a One-Touch key or a Speed-Dial

location, allow you to send the same fax message to many fax

numbers by pressing only a One-Touch key and

Black Start

Search/Speed Dial

, the two-digit location and

Black Start

First, you'll need to store each fax number as a One-Touch or

Speed-Dial number. Then, you can combine them into a Group,

Each Group uses up a One-Touch key or a Speed-Dial location.

Finally, you can have up to six small Groups, or you can assign up to

49 numbers to one large Group.

(See Storing Speed-Dial numbers on page 7-3 and Changing

One-Touch and Speed-Dial numbers

on page 7-4.)

Press

Menu/Set

Decide where you wish to store the

Group.

—AND—

Press a One-Touch key.

—OR—

Press

Search/Speed Dial

and enter the two-digit location,

and then press

Menu/Set

Use the dial pad to enter the Group

number.

Press

Menu/Set

(For example, press

for Group 1.)

3.Setup Groups

Setup Group:G0

7 - 6 QUICK-DIAL NUMBERS AND DIALING OPTIONS

To include One-Touch or Speed-Dial numbers in the Group,

enter them as if you were dialing.

For example, for One-Touch key

, press One-Touch key

For Speed-Dial location 09, press

Search/Speed Dial

, then

press

on the dial pad. The LCD shows

#09

Press

Menu/Set

to accept the numbers for this Group.

Use the dial pad and the chart on page 4-3 to enter a name for

the Group.

Press

Menu/Set

(For example, NEW CLIENTS)

Press

Stop/Exit

You can print a list of all One-Touch and Speed-Dial numbers.

(See Printing reports (FAX-1820C only) on page 9-3 or Printing

reports (MFC-3220C only) on page 9-4.) Group numbers will be

marked in the GROUP column.

QUICK-DIAL NUMBERS AND DIALING OPTIONS 7 - 7

Dialing options

Access codes and credit card numbers

Sometimes you may want to choose from several long distance

carriers when you make a call. Rates may vary depending on the time

and destination. To take advantage of low rates, you can store the

access codes or long-distance carriers and credit card numbers as

One-Touch and Speed-Dial numbers. You can store these long

dialing sequences by dividing them and setting them up on separate

keys in any combination. You can even include manual dialing using

the dial pad.

The combined number will be dialed in the order that you entered it

as soon as you press

Black Start

Color Start

(See

Storing One-Touch Dial numbers

on page 7-1.)

For example, you can store ‘555’ on One-Touch key 03 and ‘7000’

on One-Touch key 02. If you press One-Touch key

, One-Touch

key

, and

Black Start

Color Start

, you will dial ‘555-7000’.

To temporarily change a number, you can substitute part of the

number with manual dialing using the dial pad.

For example, to change the number to 555-7001 you could press

One-Touch key

and then press

7001

using the dialing pad.

If you must wait for another dial tone or signal at any point in the

dialing sequence, store a pause there in the number by pressing

Redial/Pause

. Each key press adds a 3.5-second delay.

7 - 8 QUICK-DIAL NUMBERS AND DIALING OPTIONS

Pause

Press

Redial/Pause

to insert a 3.5-second pause between

numbers. If you are dialing overseas, you can press

Redial/Pause

as many times as needed to increase the length of the pause.

Fax Redial

If you’re sending a fax manually and the line is busy, press

Redial/Pause

to try again. Any time you want to make a second call

to the last number dialed, press

Redial/Pause

to save time.

If you’re sending a fax automatically and the line is busy, the machine

will automatically redial one time five minutes after the transmission.

Tone or Pulse

If you have a Pulse dialing service, but need to send Tone signals

(for example, for telephone banking), follow the instructions below. If

you have Touch Tone service, you will not need this feature to send

tone signals.

If you have the FAX-1820C, lift the handset.

—OR—

If you have the MFC-3220C, lift the handset of the external

phone.

Press

. Any digits dialed after this will send tone signals.

When you hang up, the machine will return to the Pulse dialing

service.

QUICK-DIAL NUMBERS AND DIALING OPTIONS 7 - 9

Telephone (voice) operation

(FAX-1820C only)

You can use the machine to make voice telephone calls by dialing

manually or by using Search, One-Touch Dial or Speed-Dial

memory. You can use the handset to make and receive calls.

When you dial an quick-dial number, the LCD shows the name

you’ve stored, or if you haven’t stored a name, the fax number you’ve

stored.

How to dial

Making a telephone call

Pick up the handset.

—OR—

Press

Hook

When you hear a dial tone, dial the call using the dial pad,

One-Touch, Speed-Dial and Search. (See How to dial on page

6-1.)

To hang up, replace the handset.

Hold

Press

Hold

Hook

Hold

to put a call on Hold.

You can put down the handset without disconnecting the call.

Pick up the machine’s handset to release the call from Hold.

Picking up an extension handset will not release the call from

Hold.

There are four ways to dial. (See

How to dial

on page 6-1

If you pressed

Hook

to dial, pick up the handset when the other

person answers. (The speaker works only one way. The other

person won’t be able to hear you unless you pick up the

handset.)

8 - 1 REMOTE FAX OPTIONS

Fax Forwarding/Paging

Programming a Fax Forwarding number

When Fax Forwarding is set to

, your machine stores the received

fax in the memory. Then it dials the fax number you’ve programmed

and forwards the fax message.

Press

Menu/Set

Press

to selec

Fax

Forward

Press

Menu/Set

The LCD will ask you to enter the

fax number to which faxes will be

forwarded.

Enter the forwarding number (up to 20 digits).

Press

Menu/Set

Press

Stop/Exit

Remote Fax Options

You cannot use Paging and Fax Forwarding at the same time.

After you have selected the Paging or Fax Forwarding feature,

Fax Storage is set to On automatically. If you bring the Paging

or Fax Forwarding feature back to

Off

, Fax Storage stays on.

1.Fax Fwd/Paging

Fwd#:

REMOTE FAX OPTIONS 8 - 2

Programming your pager number

When Paging is selected, your machine dials the pager number

you’ve programmed, and then dials your Personal Identification

Number (PIN). This activates your pager so you will know that you

have a fax message in the memory.

Press

Menu/Set

Press or to select

Paging

Press

Menu/Set

Enter your pager phone number followed by # # (up to 20 digits).

Press

Menu/Set

Do not include the area code if it is the same as that of your

machine.

For example, press

1 8 0 0 5 5 5 1 2 1 2 # #

If your pager needs a PIN, enter the PIN, press

, press

Redial/Pause

, enter your fax number followed by

Press

Menu/Set

(For example, press

1 2 3 4 5 # Redial/Pause 1 8 0 0 5 5 5

1 2 1 2 # #

)

—OR—

If you do not need a PIN, press

Redial/Pause

, enter your fax

number followed by

Press

Menu/Set

(For example, press

Redial/Pause 1 8 0 0 5 5 5 1 2 1 2 # #

)

Press

Stop/Exit

You cannot change a Paging number or PIN remotely.

1.Fax Fwd/Paging

8 - 3 REMOTE FAX OPTIONS

Setting Fax Storage

If you set Fax Storage to ON, you will be able to retrieve fax

messages from another location using Fax Forwarding, Paging, or

Remote Retrieval operations. (See

Remote commands

on page

8-6.) If there is paper in your machine, a back-up copy of each fax

will be printed. The LCD will show when you have a fax stored in

memory.

Press

Menu/Set

The LCD will ask you to choose a

fax setting.

Press or to select

(or

Off

Press

Menu/Set

Press

Stop/Exit

If you press

, all fax data is erased and Fax Storage is turned off.

If you press

, faxes are not erased and Fax Storage stays on.

(See Printing a fax from the memory on page 5-6.)

Backup Print

If you’ve set

Fax Storage

, your machine automatically prints

faxes as they are received into the memory.

This is a safety feature in case the power goes off so you won’t lose

your messages.

If there are faxes in the memory

when you turn Fax Storage OFF,

the LCD will ask if you want to erase

the faxes in the memory.

After you have selected the Paging or Fax Forwarding feature,

Fax Storage is set to

automatically. If you turn the Paging or

Fax Forwarding feature back to

Off

, Fax Storage stays on.

2.Fax Storage

Erase All Fax?

1.Yes 2.No

REMOTE FAX OPTIONS 8 - 4

Setting your Remote Access Code

The remote access code lets you access the Remote Retrieval

features when you are away from your machine. Before you use the

remote access and retrieval features, you have to set up your own

code. The default code is inactive code (--- ).

Press

Menu/Set

Enter a three-digit code using

numbers

, or

Press

Menu/Set

. (The preset ‘ ’ cannot be changed.)

Press

Stop/Exit

Do not use the same digits that appear in your Fax Receive

Code(

) or Telephone Answer Code (

#51

(See Operation from extension telephones on page 5-7.)

You can change your code at any time by entering a new one.

If you want to make your code inactive, press

Stop/Exit

in Step

2 to restore the inactive setting (--- ).

3.Remote Access

8 - 5 REMOTE FAX OPTIONS

Remote Retrieval

You can call your machine from any touch tone telephone or fax

machine, then use the Remote Access Code and remote commands

to retrieve fax messages. Be sure to cut out the Remote Retrieval

Access Card on the last page and keep it with you at all times.

Using your Remote Access Code

Dial your fax number from a telephone or another fax machine

using touch tone.

When your machine answers, immediately enter your Remote

Access Code (3 digits followed by ).

The machine signals if it has received fax messages:

1 long beep

—

Fax messages

No beeps

—

No messages

The machine gives two short beeps, which tells you to enter a

command. The machine will hang up if you wait longer than 30

seconds to enter a command. The machine will beep three

times, if you enter an invalid command.

Press

to reset the machine when you’ve finished.

Hang up.

If your machine is set to

Manual

mode and you want to use the

remote retrieval features, you can access your machine by

waiting about 2 minutes after it starts ringing, and then entering

the Remote Access Code within 30 seconds.

REMOTE FAX OPTIONS 8 - 6

Remote commands

Follow the commands below to access features when you are away

from the machine. When you call the machine and enter your

Remote Access Code (3 digits followed by ), the system will give

two short beeps and you must enter a remote command.

Remote commands Operation details

95 Change the Fax Forwarding

or Paging settings

1 OFF If you hear one long beep, the change has

been accepted. If you hear three short beeps,

you cannot change it because the conditions

have not been met (for example, registering a

fax forwarding or paging number). You can

entering 4. (See Changing your Fax

Forwarding number on page 8-7). Once you

have registered the number, Fax Forwarding

will be set to

2 Fax Forwarding

3 Paging

4 Fax Forwarding number

6 Fax Storage ON You can turn

Fax Storage

(or

Off

after you have retrieved or erased all your

messages).

7 Fax Storage OFF

96 Retrieve a fax

2 Retrieve all faxes Enter the number of a remote fax machine to

receive stored fax message(s). (See page

8-7.)

3 Erase faxes from the

memory

If you hear one long beep, you can erase fax

messages from the memory.

97 Check the receiving status

1 Fax

You can check whether your machine has

received any faxes. If yes, you will hear one

long beep. If no, you will hear three short

beeps.

98 Change the Receive Mode

1 External TAD

If you hear one long beep, you can change

the Receive Mode.

2 Fax/Tel

3 Fax Only

90 Exit After a long beep, you can exit Remote

Retrieval.

8 - 7 REMOTE FAX OPTIONS

Retrieving fax messages

Dial your fax number.

When your machine answers, immediately enter your Remote

Access Code (3 digits followed by ). If you hear one long

beep, you have messages.

As soon as you hear two short beeps, use the dial pad to press

962

Wait for the long beep, and then use the dial pad to enter the

number of the remote fax machine where you want your fax

messages sent to followed by

(up to 20 digits).

Hang up after you hear your machine beep. Your machine will

call the other machine, which will then print your fax messages.

Changing your Fax Forwarding number

You can change the default setting of your fax forwarding number

from another telephone or fax machine using Touch Tone.

Dial your fax number.

When your machine answers, immediately enter your Remote

Access Code (3 digits followed by ). If you hear one long

beep, you have messages.

When you hear two short beeps, use the dial pad to press

954

Wait for the long beep, and then use the dial pad to enter the

new number of the remote fax machine where you want your fax

messages forwarded followed by

(up to 20 digits).

Hang up after you hear your machine beep.

You cannot use and

as dial numbers. However, press

you want to store a pause.

You cannot use and

as dial numbers. However, press

you want to store a pause.

PRINTING REPORTS 9 - 1

Machine settings and activity

You need to set up the Transmission Verification Report and Journal

Period in the menu table.

Press

Menu/Set

—OR—

Press

Menu/Set

Customizing the Transmission Verification

Report

You can use the Transmission Report as proof that you sent a fax.

This report lists the time and date of transmission and whether the

transmission was successful (OK). If you select

On+Image

, the

report will print for every fax you send.

If you send a lot of faxes to the same place, you may need more than

the job numbers to know which faxes you must send again. Selecting

On+Image

Off+Image

will print a section of the fax’s first page

on the report to help you remember.

Press

Menu/Set

Press or to select

Off

Off+Image

On+Image

Press

Menu/Set

Press

Stop/Exit

Printing reports

When the Verification Report is turned

OFF

, the Report will only

print it there is a transmission error, and in the RESULT column

it will show NG.

1.Transmission

2.Journal Period

1.Transmission

9 - 2 PRINTING REPORTS

Setting the Journal Period

You can set the machine to print a journal at specific intervals (every

50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to

Off

you can print the report by following the Steps on the next page.

The default setting is

Every 50 Faxes

Press

Menu/Set

Press or to choose an

interval.

Press

Menu/Set

(If you choose 7 days, the LCD will ask you to choose a day on

which to begin the 7-day countdown.)

Enter the time to begin printing in 24-hour format.

Press

Menu/Set

(For example: enter 19:45 for 7:45 PM.)

Press

Stop/Exit

If you select 6, 12, 24 hours, 2 or 7 days, the machine will print

the report at the selected time and then erase all jobs from its

memory. If the machine’s memory becomes full with 200 jobs

before the time you selected has passed, the machine will print

the Journal early and then erase all jobs from memory. If you

want an extra report before it is due to print, you can print it

without erasing the jobs from memory.

If you select Every 50 Faxes, the machine will print the Journal

when the machine has stored 50 jobs.

2.Journal Period

PRINTING REPORTS 9 - 3

Printing reports (FAX-1820C only)

Five reports are available:

To print a report

Press

Ink/Reports

key with

Shift

key.

Press or to select the report you want.

Press

Menu/Set

—OR—

Enter the number of the report you want to print.

For example, press

to print the Help List.

Press

Black Start

1.Help List

Prints the Help List so you can see at-a-glance

how to quickly program your machine.

2.Quick-Dial

Lists names and numbers stored in the

One-Touch and Speed-Dial memory, in numerical

order.

3.Fax Journal

Lists information about the last incoming and

outgoing faxes.

(TX means Transmit.) (RX means Receive.)

4.Transmission

Prints a Transmission Verification Report for your

last transmission.

5.User Settings

Lists your settings.

9 - 4 PRINTING REPORTS

Printing reports (MFC-3220C only)

Five reports are available:

To print a report

Press

Menu/Set

Press or to select the report you want.

Press

Menu/Set

—OR—

Enter the number of the report you want to print.

For example, press

to print the Help List.

Press

Black Start

1.Help List

Prints the Help List so you can see at-a-glance

how to quickly program your machine.

2.Quick-Dial

Lists names and numbers stored in the

One-Touch and Speed-Dial memory, in numerical

order.

3.Fax Journal

Lists information about the last incoming and

outgoing faxes.

(TX means Transmit.) (RX means Receive.)

4.Transmission

Prints a Transmission Verification Report for your

last transmission.

5.User Settings

Lists your settings.

MAKING COPIES 10 - 1

Using the machine as a copier

You can use your machine as a copier, making up to 99 copies at a

time.

Enter Copy mode

Before making copies, make sure that

(Copy)

is illuminated

in green. If it is not, press

(Copy)

to enter Copy mode. The

default setting is Fax. You can change the number of seconds or

minutes that the machine stays in Copy mode. (See Setting the

Mode Timer (MFC-3220C only)

on page 4-5 or

Setting the Mode

Timer (FAX-1820C only) on page 4-5.)

Making copies

Copy Ratio

The LCD shows the default copy setting

Quality No of Copies

10 - 2 MAKING COPIES

Making a single copy

Press

(Copy)

to illuminate it in green.

Load your original. (See

Load originals

on page 2-1.)

Press

Black Start

Color Start

Making multiple copies

Press

(Copy)

to illuminate it in green.

Load your original. (See

Load originals

on page 2-1.)

Use the dial pad to enter the number of copies you want

(up to 99).

Press

Black Start

Color Start

Out of Memory message

If the memory becomes full while you are

making copies, the LCD message will

guide you through the next step.

If the

Out of Memory

message appears, press

Stop/Exit

cancel or

Black Start

Color Start

to copy scanned pages. You

will need to clear some jobs from the memory before you can

continue.

When you get an

Out of Memory

message, you may be able to

make copies if you first print incoming faxes in the memory to restore

the memory to 100%.

To stop copying, press

Stop/Exit

To sort the copies, press the

Options

key. (See Using the

Copy keys (Temporary settings)

on page 10-3.)

To gain extra memory, you can turn off Fax Storage.

(See

Setting Fax Storage

on page 8-3.)

—OR—

Print the faxes that are in the memory.

(See

Printing a fax from the memory

on page 5-6.)

Out of Memory

MAKING COPIES 10 - 3

Using the Copy keys

(Temporary settings)

When you want to change the settings only for the next copy, use the

Temporary Copy keys. You can use different combinations.

These settings are temporary, and the machine returns to its default

settings 60 seconds after it finishes copying. If you want to use these

temporary settings again, place the next original in the ADF within

that time. However, if you have set the Mode Timer for copy and

Scan (Only for MFC Models) modes to 0 or 30 seconds, the machine

returns to the default settings after the number of seconds that has

been set for mode timer. (See

Setting the Mode Timer (MFC-3220C

only)

on page 4-5.)

Temporary Copy keys

10 - 4 MAKING COPIES

Quality

You can select the copy quality. The default setting is

Normal

Press

(Copy)

to illuminate it in green.

Load your original. (See Load originals on page 2-1.)

Use the dial pad to enter the number of copies you want

(up to 99).

Press

Quality

Press or to choose the copy quality (

Fast

Normal

Best

). Press

Menu/Set

Press

Black Start

Color

Start

—OR—

Press other Temporary Copy keys for more settings.

Press Quality

and

Normal

Recommended mode for ordinary

printouts. Good copy quality with

adequate copy speed.

Fast

Fast copy speed and lowest ink

consumption. Use FAST to save

time (original to be proof-read,

large originals or many copies).

Best

Use this mode to copy precise

images such as photographs.

BEST uses the highest resolution

and slowest speed.

MAKING COPIES 10 - 5

Options

Use the

Options

key to set the following copy settings only for the

next copy.

After you finish choosing settings using the

Options

key, the LCD

shows

Press Start

and then returns to Menu selections.

Press

Black Start

Color Start

if you

’

re finished choosing

settings.

—OR—

Press or to select more settings.

Press

Copy

Options

Menu Selections Options Factory

Setting

Page

Enlarge/Reduce 50%

78%:LGL

→

LTR/

93% A4

→

LTR

100%

104%:EXE

→

LTR

186%:4"×6"

→

LTR/

200%/

Custom(25-400%)

100%

10-6

Paper Type Plain

Inkjet

Glossy

(

4-Color

3-Color

Transparency

Plain

10-7

Paper Size Letter

Legal

4"(W)×6"(H)

Letter

10-8

Brightness

- + - + 10-8

Contrast

- + - + 10-9

Stack/Sort Stack/Sort Stack

10-9

Page Layout Off(1 in 1)

2 in 1

4 in 1(P)

4 in 1(L)

Off

(1 in 1)

10-10

No. of Copies No. of Copies:01

(01-99)

select select

10 - 6 MAKING COPIES

Enlarge/Reduce

You can select the following enlargement or reduction ratios.

Custom

allows you to enter a ratio from 25% to 400%.

Press

(Copy)

to illuminate it in green.

Load your original. (See

Load originals

on page 2-1.)

Use the dial pad to enter the number of copies you want

(up to 99).

Press

Options

and or to select

Enlarge/Reduce

Press

Menu/Set

Press or to select the enlargement or reduction ratio

you want.

Press

Menu/Set

—OR—

You can select

Custom

and press

Menu/Set

Use the dial pad to enter an enlargement or reduction ratio from

25%

400%

Press

Menu/Set

(For example, press

5 3

to enter

53%

Press

Black Start

Color Start

—OR—

Press or for more settings.

Press

Options

and or to select

Enlarge/Reduce

100%

104%:EXE

→

LTR

186%:4"

→

LTR

200%

Custom(25-400%)

93%:A4

→

LTR

78%:LGL

→

LTR

50%

Special Copy Options (2in1 or 4in1) are not available with

Enlarge/Reduce

MAKING COPIES 10 - 7

Paper Type

You can change the paper type only for the next copy. Select the

type of media that you are using to get the best print quality.

Press

(Copy)

to illuminate it in green.

Load your original. (See

Load originals

on page 2-1.)

Use the dial pad to enter the number of copies you want

(up to 99).

Press

Options

and or to select

Paper Type

Press

Menu/Set

Press or to select the type of paper you are using

(

Plain

Inkjet

Glossy

Transparency

Press

Menu/Set

If you selected

Glossy

, press or to select

Glossy:4-Color

Glossy:3-Color

Press

Menu/Set

Press

Color Start

Black Start

—OR—

Press or for more settings.

The print quality of black ink depends on the type of glossy

paper you are using. Black ink is used when you select

Glossy:4-Color

. If the glossy paper you are using repels the

black ink, select

Glossy:3-Color

, which simulates black ink

by combining the three ink colors.

You can change the default Paper Type setting at any time.

(See Setting the Paper Type on page 4-6.)

10 - 8 MAKING COPIES

Paper Size

You can change the paper size setting only for the next copy.

Press

(Copy)

to illuminate it in green.

Load your original. (See Load originals on page 2-1.)

Use the dial pad to enter the number of copies you want

(up to 99).

Press

Options

and or to select

Paper Size

Press

Menu/Set

Press or to select the size of paper you are using

(

Letter

Legal

4"(W)×6"(H)

Press

Menu/Set

Press

Black Start

Color Start

—OR—

Press or for more settings.

Brightness

You can adjust the copy brightness to make copies darker or lighter.

Press

(Copy)

to illuminate it in green.

Load your original. (See Load originals on page 2-1.)

Use the dial pad to enter the number of copies you want

(up to 99).

Press

Options

and or to select

Brightness

Press

Menu/Set

Press to make a lighter copy.

—OR—

Press to make a darker copy.

Press

Menu/Set

Press

Black Start

Color Start

—OR—

Press or for more settings.

You can copy only on Letter, Legal, and Photo Card

(4"(W)X6"(H)) paper.

- +

MAKING COPIES 10 - 9

Contrast

You can adjust the copy contrast to help an image look sharper and

more vivid.

Press

(Copy)

to illuminate it in green.

Load your original. (See Load originals on page 2-1.)

Use the dial pad to enter the number of copies you want

(up to 99).

Press

Options

and or to select

Contrast

Press

Menu/Set

Press to decrease the

contrast.

—OR—

Press to increase the contrast.

Press

Menu/Set

Press

Black Start

Color Start

—OR—

Press or for more settings.

Sorting copies

You can sort multiple copies. Pages will be stacked in the order 123,

123, 123, and so on.

Press (

Copy

) to illuminate it in green.

Load your original. (See

Load originals

on page 2-1.)

Use the dial pad to enter the number of copies you want

(up to 99).

Press

Options

and or to select

Stack/Sort

Press

Menu/Set

Press or to select

Sort

Press

Menu/Set

Press

Black Start

Color Start

—OR—

Press or for more settings.

- +

10 - 10 MAKING COPIES

N in 1 copy (Page Layout)

You can save paper by copying either two or four pages on one

page. If you want to print a poster, use the scanner glass. Please

make sure paper size is set to

Letter

Legal

Press

(Copy)

to illuminate it in green.

Load your original. (See Load originals on page 2-1.)

Use the dial pad to enter the number of copies you want

(upto99).

Press

Options

and or to select

Page Layout

Press

Menu/Set

Press or to select

2 in 1

4 in 1(P)

4 in 1(L)

(or

Off (1 in 1)

Press

Menu/Set

Press

Black Start

Color Start

to scan the original.

2 in 1

(

) means Portrait and (

) means Landscape.

For

2 in 1

4 in 1

(

) or

4 in 1

(

), you cannot use the

Enlarge/Reduce setting.

MAKING COPIES 10 - 11

4 in 1 (P)

If 2 in 1 or 4 in 1 copies are in color, you must use letter or A4

paper. For the other Special Copies, you must use letter, legal

or A4 paper.

If you selected

Glossy

in the Paper Type setting, 2 in 1 and

4 in 1 copies are not available.

2 in 1 or 4 in 1 copies in color are not available with Multiple

Copies.

(P)

(L)

4 in 1 (L)

10 - 12 MAKING COPIES

Changing the default copy settings

You can change the default copy settings. These settings will stay

until you change them again.

Copy Quality

Press

Menu/Set

Press or to select

Normal

Best

Fast

Press

Menu/Set

Press

Stop/Exit

Brightness

Press

Menu/Set

Press to make a lighter copy.

—OR—

Press to make a darker copy.

Press

Menu/Set

Press

Stop/Exit

Contrast

You can change the contrast to help an image look sharper and more

vivid.

Press

Menu/Set

Press to increase the contrast.

—OR—

Press to decrease the contrast.

Press

Menu/Set

Press

Stop/Exit

1.Quality

2.Brightness

3.Contrast

MAKING COPIES 10 - 13

Color Adjustment

Press

Menu/Set

Press or to select

Red

Green

Blue

Press

Menu/Set

Press to increase the color saturation.

—OR—

Press to decrease the color saturation.

Press

Menu/Set

Return to Step 2 to select the next color.

—OR—

Press

Stop/Exit

4.Color Adjust

10 - 14 MAKING COPIES

Legal limitations

Color reproductions of certain originals are illegal and may result in

either criminal or civil liability. This memorandum is intended to be a

guide rather than a complete listing of every possible prohibition. In

case of doubt, we suggest that you check with counsel as to any

particular questionable originals.

The following originals issued by the United States/Canadian

Government or any of its Agencies may not be copied:

■

Paper money

■

Bonds or other certificates of indebtedness

■

Certificates of Deposit

■

Internal Revenue Stamps (canceled or uncanceled)

■

Selective Service or draft papers

■

Passports

■

United States/Canadian Postage Stamps (canceled or

uncanceled)

■

Food Stamps

■

Immigration Papers

■

Checks or drafts drawn by Governmental agencies

■

Identifying badges or insignias

Copyrighted works cannot be copied. Sections of a copyrighted work

can be copied for ‘fair use.’ Multiple copies would indicate improper

use.

Works of art should be considered the equivalent of copyrighted

works.

Licenses and Certificates of Title to motor vehicles may not be

copied under certain state/provincial laws.

IMPORTANT INFORMATION 11 - 1

Standard telephone and FCC Notices

These notices are in effect on models sold and

used in the United States only.

This equipment is hearing-aid compatible.

When programming emergency numbers or making test calls to

emergency numbers:

■

Remain on the line and briefly explain to the dispatcher the

reason for the call before hanging up.

■

Perform these activities in the off-peak hours, such as early

morning or late evening.

This equipment complies with Part 68 of the FCC rules and the

requirements adopted by the ACTA. On the backside of this

equipment is a label that contains, among other information, a

product identifier in the format US: AAAEQ##TXXXX. If requested,

this number must be provided to the telephone company.

You may safely connect this equipment to the telephone line by

means of a standard modular jack, USOC RJ11C.

A plug and jack used to connect this equipment to the premises

wiring and telephone network must comply with the applicable FCC

Part 68 rules and requirements adopted by the ACTA. A compliant

telephone cord and modular plug is provided with this product. It is

designed to be connected to a compatible modular jack that is also

compliant. See installation instructions for details.

The REN is used to determine the number of devices that may be

connected to a telephone line. Excessive RENs on a telephone line

may result in the devices not ringing in response to an incoming call.

In most but not all areas, the sum of RENs should not exceed five

(5.0). To be certain of the number of devices that may be connected

to a line, as determined by the total RENs, contact the local

telephone company. For products approved after July 23, 2001, the

REN for this product is part of the product identifier that has the

format US:AAAEQ##TXXXX.The digits represented by ## are the

REN without a decimal point (e.g., 06 is a REN of 0.6). For earlier

products, the REN is separately shown on the label.

Important information

11 - 2 IMPORTANT INFORMATION

If this equipment causes harm to the telephone network, the

telephone company will notify you in advance that temporary

discontinuance of service may be required. But if advance notice

isn’t practical, the telephone company will notify the customer as

soon as possible. Also, you will be advised of your right to file a

complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities,

equipment, operations or procedures that could affect the operation

of the equipment. If this happens the telephone company will provide

advance notice in order for you to make necessary modifications to

maintain uninterrupted service.

If trouble is experienced with this equipment, for repair or warranty

information, please contact Brother Customer Service. (See

Brother

numbers on page i.) If the equipment is causing harm to the

telephone network, the telephone company may request that you

disconnect the equipment until the problem is resolved.

Connection to party line service is subject to state tariffs. Contact the

state public utility commission, public service commission or

corporation commission for information.

If your home has specially wired alarm equipment connected to the

telephone line, ensure the installation of this equipment does not

disable your alarm equipment. If you have questions about what will

disable alarm equipment, call your telephone company or a qualified

installer.

If you are not able to solve a problem with your machine, call Brother

Customer Service. (See

Brother numbers

on page i.)

WARNI NG

For protection against the risk of electrical shock, always disconnect

all cables from the wall outlet before servicing, modifying or installing

the equipment.

This equipment may not be used on coin service lines provided by

the telephone company or connected to party lines.

Brother cannot accept any financial or other responsibilities that may

be the result of your use of this information, including direct, special

or consequential damages. There are no warranties extended or

granted by this original.

IMPORTANT INFORMATION 11 - 3

WARNI NG

This machine has been certified to comply with FCC standards,

which are applied to the USA only. A grounded plug should be

plugged into a grounded AC outlet after checking the rating of the

local power supply for the machine to operate properly and safely.

Federal Communications Commission (FCC)

Declaration of Conformity (USA only)

declares, that the products

Product Name: FAX-1820C and MFC-3220C

comply with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) This device may not cause harmful

interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits

for a Class B digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against

harmful interference in a residential installation. This equipment

generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause

harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the

equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

■

Reorient or relocate the receiving antenna.

■

Increase the separation between the equipment and receiver.

■

Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

■

Call the dealer or an experienced radio/TV technician for help.

Responsible Party: Brother International Corporation

100 Somerset Corporate Boulevard

Bridgewater, NJ 08807-0911 USA

TEL: (908) 704-1700

11 - 4 IMPORTANT INFORMATION

Important

Changes or modifications not expressly approved by Brother

Industries, Ltd. could void the user’s authority to operate the

equipment.

Industry Canada Compliance Statement

(Canada only)

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme

NMB-003 du Canada.

LAN connection

Caution

Caution:

Do not connect this product to a LAN connection that is subject to

over-voltages.

International E

NERGY

TAR

Compliance

Statement

The purpose of the International E

NERGY

TAR

Program is to

promote the development and popularization of energy-efficient

office equipment.

As an E

NERGY

TAR

Partner, Brother Industries, Ltd. has determined

that this product meets the E

NERGY

TAR

guidelines for energy

efficiency.

IMPORTANT INFORMATION 11 - 5

Important safety instructions

Read all of these instructions.

Save them for later reference.

Follow all warnings and instructions marked on the product.

Unplug this product from the wall outlet before cleaning. Do not

use liquid or aerosol cleaners. Use a damp cloth for cleaning.

Do not use this product near water.

Do not place this product on an unstable cart, stand, or table.

The product may fall, causing serious damage to the product.

Slots and openings in the cabinet and the back or bottom are

provided for ventilation; to ensure reliable operation of the

product and to protect it from overheating, these openings must

not be blocked or covered. The openings should never be

blocked by placing the product on a bed, sofa, rug, or other

similar surface. This product should never be placed near or

over a radiator or heater. This product should never be placed

in a built-in installation unless proper ventilation is provided.

This product should be operated from the type of power source

indicated on the label. If you are not sure of the type of power

available, call your dealer or local power company.

Use only the power cord supplied with this machine.

This product is equipped with a 3-wire grounded plug, a plug

having a third (grounded) pin. This plug will only fit into a

grounded power outlet. This is a safety feature. If you are unable

to insert the plug into the outlet, call your electrician to replace

your obsolete outlet. Do not defeat the purpose of the grounded

plug.

Do not allow anything to rest on the power cord. Do not place

this product where people can walk on the cord.

If an extension cord is used with this product, make sure that the

total ampere ratings on the products plugged into the extension

cord do not exceed the extension cord ampere rating. Also,

make sure that the total of all products plugged into the AC

power outlet does not exceed 15 amperes (USA only).

11 - 6 IMPORTANT INFORMATION

Do not place anything in front of the machine that will block

received faxes. Do not place anything in the path of received

faxes.

Wait until pages have exited the machine before picking them

up.

Never push objects of any kind into this product through cabinet

slots, since they may touch dangerous voltage points or short

out parts resulting in the risk of fire or electric shock. Never spill

liquid of any kind on the product. Do not attempt to service this

product yourself because opening or removing covers may

expose you to dangerous voltage points and other risks and

may void your warranty. Refer all servicing to a Brother

Authorized Service Center. For the location of your nearest

Brother Authorized Service Center, please call In USA:

1-800-284-4357 or In Canada: 1-877-BROTHER. (See Brother

numbers on page i.)

Unplug this product from the AC power outlet and refer servicing

to Authorized Service Personnel under the following conditions:

■

When the power cord is damaged or frayed.

■

If liquid has been spilled into the product.

■

If the product has been exposed to rain or water.

■

If the product does not operate normally when the operating

instructions are followed. Adjust only those controls that are

covered by the operating instructions. Improper adjustment

of other controls may result in damage and will often require

extensive work by a qualified technician to restore the

product to normal operation.

■

If the product has been dropped or the cabinet has been

damaged.

■

If the product exhibits a distinct change in performance,

indicating a need for service.

To protect your product against power surges, we recommend

the use of a power protection device (Surge Protector).

IMPORTANT INFORMATION 11 - 7

Trademarks

The Brother logo is a registered trademark of Brother Industries, Ltd.

Brother is a registered trademark of Brother Industries, Ltd.

Multi-Function Link is a registered trademark of Brother International

Corporation.

Windows and Microsoft are registered trademarks of Microsoft in the

U.S. and other countries.

Macintosh is a registered trademark of Apple Computer, Inc.

PaperPort and TextBridge are registered trademarks of ScanSoft, Inc.

Presto! PageManager is a registered trademark of NewSoft

Technology Corporation.

Each company whose software title is mentioned in this manual has

a Software License Agreement specific to its proprietary programs.

All other brand and product names mentioned in this User’s

Guide are registered trademarks of their respective companies.

12 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Troubleshooting

Error messages

As with any sophisticated office product, errors may occur. If this

happens, your machine identifies the problem and displays an error

message. The most common error messages are shown below.

You can correct most problems by yourself. If you need additional

help, call the Brother fax back system (USA only).

In USA only: 1-800-521-2846

Troubleshooting and routine

maintenance

IMPORTANT

For technical help, you must call the country where you bought the

machine. Calls must be made from within that country.

ERROR MESSAGES

ERROR

MESSAGE

CAUSE ACTION

Check

Cartridge

An ink cartridge is not properly installed. Take out the ink cartridge and put it

in again seating it properly.

(See Replacing the ink cartridges on

page 12-20.)

Check

Original

The original was longer than 35.4 inches. See Using the automatic document

feeder (ADF)

on page 2-1.

Check Paper

Size

Paper is not the correct size. Reload the correct size of paper

(Letter or Legal ), and then press

Black Start or Color Start.

Check Paper The machine is out of paper. Add paper, and then press Black

Start or Color Start.

The paper is jammed in the machine. See Printer jam or paper jam on

page 12-5.

Comm.Error Poor phone line quality caused a

communication error.

Try the call again. If the problem

continues, call the telephone

company and ask them to check

your phone line.

Connection

Fail

You tried to poll a fax machine that is not in

Polled Waiting mode.

Check the other fax machine’s

polling setup.

Cover Open Control panel cover or top cover is not closed

completely.

Open, then close the covers.

Disconnected The other person or other person’s fax

machine stopped the call.

Try to send or receive again.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 2

Data Remains Print data remains in the machine’s memory. Re-start printing from your

computer.

Print data remains in the machine’s memory.

The USB cable was unplugged while the

computer was sending the data to the

machine.

Press Stop/Exit. The machine will

cancel the job and eject the page

that is being printed.

DR Mode in

Use

The machine is set to Distinctive Ring mode.

You can not change the Receive Mode from

Manual to another mode.

Set Distinctive Ring to Off.

(See Turning off the Distinctive Ring

on page 5-13.)

High

Temperature

The print heads are too warm. Allow the machine to cool down.

Ink Empty One or more of the ink cartridges is empty.

The machine will stop all print operations.

While memory is available, black and white

faxes will be received into memory. If a

sending machine has a color fax, the

machine’s ‘handshake’ will request that the

fax be sent as black and white. If the sending

machine has the ability to convert it, the color

fax will be received into memory as a black

and white fax.

Replace the ink cartridges.

(See

Replacing the ink cartridges

page 12-20.)

Instert

Original

The original was inserted properly. See

Load originals

on page 2-1.

Low

Temperature

The print heads are too cold. Allow the machine to warm up.

Machine Error

The machine has a mechanical problem. Call Brother Customer Service.

In USA: 1-800-284-4329

In Canada: 1-877-BROTHER

In Montreal: (514) 685-6464

Near Empty One or more of the ink cartridges are running

out of ink. If a sending machine has a color

fax, the machine’s ‘handshake’ will request

that the fax be sent as black and white. If the

sending machine has the ability to convert it,

the color fax will be received into memory as

a black and white fax.

Order a new ink cartridge.

(See Ordering accessories and

supplies on page ii.)

No Response/

Busy

The number you dialed does not answer or is

busy.

Verify the number and try again.

Not

Registered

You tried to access a One-Touch or

Speed-Dial number that is not programmed.

Set up the One-Touch or Speed-Dial

number. (See Storing One-Touch

Dial numbers on page 7-1 and

Storing Speed-Dial numbers on

page 7-3.)

ERROR MESSAGES

ERROR

MESSAGE

CAUSE ACTION

12 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Out of Memory

(May occur when

the machine is

used as a printer)

You can’t store data in the memory. (Fax sending or copy operation in

process)

Press Stop/Exit and wait until the

other operations in progress finish

and then try again.

—OR—

Clear the data in the memory. (See

Out of Memory message on page

10-2.)

(Printing operation in process)

Reduce print resolution.

—OR—

Clear the data in the memory. (See

Out of Memory message on page

10-2.)

Paper Jam The paper is jammed in the machine. (See Printer jam or paper jam on

page 12-5.)

ERROR MESSAGES

ERROR

MESSAGE

CAUSE ACTION

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 4

Original jam

If the original is jammed, follow the steps below.

Original is jammed inside the front of the control panel.

Remove any paper from the ADF that is not jammed.

Pull the jammed original out toward the front of the machine.

Press Stop/Exit.

Original is jammed inside the back of the control panel.

Remove any paper from the ADF that is not jammed.

Open the control panel cover.

Pull the jammed original out toward the back of the machine.

Close the control panel cover.

Control Panel Cover

12 - 5 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Printer jam or paper jam

Remove the jammed paper depending on where it is jammed in the

machine.

Paper is jammed inside the front of the machine.

Pull the paper toward you.

Paper is jammed in the paper tray

Remove any paper from the paper tray that is not jammed.

Paper Tray

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 6

Pull up the jammed paper to remove it.

Paper is jammed inside the paper tray

Pull the paper tray out of the machine.

If it is difficult to pull the jammed paper, try to pull it while holding

down the Paper Release Lever.

Paper Release Lever

Paper Tray

12 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Pull up the jammed paper to remove it.

Paper is jammed inside the machine.

Open the control panel cover by lifting it toward you, and then lift

the top cover toward the back.

Remove the jammed paper.

Close top cover and the control panel cover.

If the jammed paper is under the Print Head, unplug the

machine, and then you can move the Print Head to remove the

paper.

Jammed paper

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 8

If you are having difficulty with your machine

If you think there is a problem with your machine or the way your

faxes look,

make a copy first

. If the copy looks good, the problem is

probably not your machine. Check the chart below and follow the

troubleshooting tips.

DIFFICULTY SUGGESTIONS

Printing or Receiving Faxes

Condensed print and white

streaks across the page or the

top and bottom of sentences

are cut off.

This can be caused by static or interference on the telephone line. You

can make a copy using the BlackStart key to see if the same problem

occurs. If the copy looks bad, call Brother Customer Service at

1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or (514)

685-6464 (in Montreal).

Poor quality print. Make sure the Printer Driver or Paper Type setting in the menu matches

the type of paper you are using. (See Media Type on page 1-6 in

Software User’s Guide on the CD-ROM and Setting the Paper Type on

page 4-6.) If you are using plain paper, try using the types of

recommended paper. (See About paper on page 2-3.) Don’t handle the

paper until the ink is dry. Adjust the Vertical Alignment. (See Print

Quality Check on page 12-11.)

Smudged stain at the top

center of the printed page.

Make sure the paper is not too thick or not curled. (See About paper on

page 2-3.)

Printing is too dark or too light. Make sure your ink cartridges are fresh. Cartridges are good for up to

two years, after that the ink may become clogged. Cartridge expiration

dates are printed on the package. Make sure the Printer Driver matches

the type of paper you are using. (See Media Type on page 1-6 in

Software User’s Guide on the CD-ROM.) Try using the recommended

types of paper. (See About paper on page 2-3.) The recommended

environment for your machine is between 68°F to 91°F.

Printing appears dirty or ink

seems to run.

Make sure you are using the proper types of paper. (See About paper

on page 2-3.) Don’t handle the paper until the ink is dry.

The recommended environment for your machine is between 68°F to

91°F.

White horizontal lines appear

in text or graphics.

Clean the print heads. (See Cleaning the print head on page 12-11.)

Stains appear on the reverse

side or at the bottom of the

page

Make sure the Printer Platen is not dirty with ink. (See

Cleaning the

machine printer platen

on page 12-19.)

Vertical black lines when

receiving.

The sender’s scanner may be dirty. Ask the sender to make a copy to

see if the problem is on with the sending machine. Try receiving from

another fax machine.

If the problem continues, call Brother Customer Service at

1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or

(514) 685-6464 (in Montreal).

Received color fax prints only

in black and white.

Replace the color ink cartridges that are empty or nearly empty, and

then ask the other person to send the color fax again. (See Replacing

the ink cartridges on page 12-20.) Check that Fax Storage is set to OFF.

(See Setting Fax Storage on page 8-3.)

Left and Right margins are cut

off.

Turn on Auto Reduction. (See Printing a reduced incoming fax (Auto

Reduction) on page 5-6.)

12 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Phone Line or Connections

The machine does not answer

when called.

Make sure the machine is in the correct receiving mode for your setup.

(See Basic receiving operations on page 5-1.) Check for a dial tone. If

possible, call your machine to hear it answer. If there is still no answer,

check the telephone line cord connection. If there is no ringing when you

call your machine, ask your telephone company to check the line.

Sending Faxes

Poor sending quality. Try changing your resolution to FINE or S.FINE. Make a copy to check

your machine’s scanner operation.

Transmission Verification

Report says ‘Result:NG’ or

‘Result:ERROR’.

There is probably temporary noise or static on the line. Try sending the

fax again. If you send a PC FAX message and get ‘Result:NG’ or, on the

Transmission Verification Report, your machine may be out of memory.

To gain extra memory, you can turn off Fax Storage (see Setting Fax

Storage

on page 8-3), print fax messages in memory (see

Printing a fax

from the memory on page 5-6) or cancel a Delayed Fax or Polling Job

(See Canceling a scheduled job on page 6-12). If the problem

continues, ask the telephone company to check your phone line.

Vertical black lines when

sending.

If the copy you made shows the same problem, your scanner is dirty.

(See

Routine maintenance

on page 12-18)

Handling Incoming Calls

machine ‘Hears’ Voice as

CNG Tone.

If your machine is set to Easy Receive ON, it is more sensitive to

sounds. Your machine may mistakenly interpret certain voices or music

on the line as a calling fax machine and respond with fax receiving

tones. Deactivate the fax by pressing Stop/Exit. Try avoiding this

problem by turning Easy Receive to OFF. (See Easy Receive

(FAX-1820C only)

on page 5-5)

Sending a Fax Call to the

machine.

If you answered at the machine, press Black Start and hang up

immediately. If you answered on an extension phone, press your Fax

Receive Code (default setting is ( 51). When your machine answers,

hang up.

Custom features on a single

line.

If you have Call Waiting/Caller ID with the MFC-3220C, or Call Waiting,

Ring Master, Voice Mail, an alarm system or any other custom feature

on a single phone line with your machine, it may create a problem

sending or receiving fax data.

For example: If you are sending or receiving a fax message while a

custom feature signal comes through on the line, the signal can

temporarily interrupt or disrupt the fax data. Brother’s ECM feature

should help overcome this problem. This condition is related to the

telephone system industry and is common to all devices that send and

receive data on a single, shared line with custom features. If avoiding a

slight interruption is crucial to your business, we recommend a separate

phone line with no custom features.

Printer Difficulties (MFC-3220C only)

Horizontal lines appear in text

or graphics.

Clean the print head. (See

Cleaning the print head

on page 12-11.) If

you clean the print heads five times and the print has not improved, call

Brother Customer Service at 1-800-284-4329 (in USA),

1-877-BROTHER (in Canada) or (514) 685-6464 (in Montreal).

Scanning Difficulties (MFC-3220C only)

TWAIN errors appear while

scanning.

Make sure the Brother TWAIN driver is selected as the primary source.

In PaperPort, click Scan in the File menu and select the Brother TWAIN

driver.

DIFFICULTY SUGGESTIONS

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 10

Software Difficulties (MFC-3220C only)

Cannot perform ‘2 in 1 or 4 in 1’

printing.

Check that the paper size setting in the application and in the printer

driver are the same.

Cannot print when using Paint

Brush.

Try setting the Display setting to ‘256 colors.’

Cannot print when using

Adobe Illustrator.

Try to reduce the print resolution.

Thick lines and thin lines

appear alternately. (banding)

1. Open the ‘Basic’ tab in the printer driver.

2. Click ‘Setting’ in the Basic tab of the printer driver.

3. Turn OFF ‘Bi-Directional Printing’ by un-checking it.

(See Bi-Directional Printing on page 1-7 in Software User’s Guide on the

CD-ROM.)

There are some dense lines. Check ‘Reverse Order’ in the Basic tab of the printer driver.

Printing is slow. In the ‘Color’ tab from the ‘Advanced’ tab in the printer driver, uncheck

the Color Enhancement.

True2Life

is not working

properly.

If the image data is not full color in your application (Such as 256 color),

True2Life

will not work. Please use at least 24 bit color data with the

True2Life

feature.

‘MFC is Busy’ or ‘MFC

Connect Failure’ Error

Message appears.

Make sure the machine is not showing an error message on the LCD.

‘MFC Connect Failure’ If the MFC is not connected to your PC and you have loaded the Brother

software, the PC will show 'MFC Connect Failure' each time you restart

Windows

. You can ignore this message or you can turn it off as follows.

Double-click "\tool\warnOff.REG" from the supplied CD-ROM.

The Scan key on the MFC's control panel will not work unless you restart

your PC with the MFC connected.

To turn it back on, Double-click "\tool\WarnOn.REG" from the supplied

CD-ROM.

DIFFICULTY SUGGESTIONS

12 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE

How to improve print quality

Cleaning the print head

To ensure good print quality, the machine will regularly clean the

print head. You can start the cleaning process when needed.

Clean the print head and ink cartridges if you get a horizontal line in

the text or graphics on your printed pages. You can clean two colors

at a time (Black/Cyan, Yellow/Magenta), or all four colors at once.

Cleaning the print head consumes ink. Cleaning too often uses ink

unnecessarily.

WARNI NG

Do NOT clean the print head by touching it with your hand or a

cloth.

Press

Ink

Press

to select

Cleaning

Press

Menu/Set

Press

to select the color you want to clean.

Press

Menu/Set

The machine will clean the print head. When cleaning is

finished, the machine will go back standby mode automatically.

Print Quality Check

If the print quality is not good, you can print a Print Quality Check

Sheet to help you find the settings you may need to change.

Press

Menu/Set

Press

Color Start

The machine begins printing the

Print Quality Check Sheet.

Check the sheet to see if the quality and alignment are OK by

following STEPs A and B.

If you clean the print head at least five times and the print has

not improved, call Brother your dealer for service.

4.Test Print

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 12

STEP A: Color block quality check

The LCD shows:

Check the quality of the four color

blocks on the sheet. (Black/Cyan/Yellow/Magenta).

If all lines are clear and visible, press

(

Yes

) to go to STEP B.

—OR—

If you can see missing short lines as shown below, press

(

The LCD will ask you if the print

quality is OK for each color.

Press

(

) for any color with a

problem.

The LCD shows:

Press

(

Yes

). The machine will

start cleaning the colors.

After cleaning is finished, press

Black Start

Color Start

The machine will start printing the Print Quality Check Sheet

again and then return to STEP A.

If STEP A is OK, press

to proceed to STEP B.

OK Poor

Is Step “A” OK?

1.Yes 2.No

Black OK?

1.Yes 2.No

Start Cleaning?

1.Yes 2.No

12 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE

STEP B: Alignment Check

The LCD shows:

Check the 600 dpi and 1200 dpi test

prints to see if number 5 most closely matches number 0. If the

number 5 sample of both the 600 dpi and 1200 dpi are the best

matches, press

(

Yes

) to finish STEP B.

—OR—

If another test print number is a better match for either 600 dpi

or 1200 dpi, press

(

) to select it.

For 600 dpi, press the number of the

test print that most closely matches

the number 0 sample (1-8).

For 1200 dpi, press the number of

the test print that most closely

matches the number 0 sample

(1-8).

Repeat Steps 1 and 2 (in

Print Quality Check

) to print another

sample Print Quality Check Sheet and then check it.

Press

Stop/Exit

When an ink head nozzle is

clogged the printed sample

looks like this.

After the ink head nozzle is

cleaned, the horizontal lines

are gone.

Is Step “B” OK?

1.Yes 2.No

600dpi Adjust

Select Best #

1200dpi Adjust

Select Best #

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 14

If you still see missing ink in this Print Quality Check Sheet, repeat

the cleaning and test print procedures at least five times. If ink is still

missing after the fifth cleaning and test print, replace the ink cartridge

for the clogged color. (Perhaps the ink cartridge was in your machine

over six months or the expiration date written on the cartridge

package has passed. Or, the ink may not have been stored properly

before use.)

After replacing the ink cartridge, check it by printing another Print

Quality Check Sheet. If the problem still exists, repeat the cleaning

and test print procedures at least five times for the new ink cartridge.

If ink is still missing, call Brother Customer Service.

Caution

Do NOT touch the print head. Touching the print heads may cause

permanent damage and may void the print head’s warranty.

Checking the ink volume

You can check the ink that is left in the cartridge.

Press

Ink

Press

to select

Ink Volume

Press

Menu/Set

Press

to select the

color you want to check.

The LCD shows the ink volume.

Press

Stop/Exit

Ink Volume

Bk:-+

12 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Packing and shipping the machine

Whenever you transport the machine, use the packing materials that

came with your machine. If you do not pack the machine properly,

you could void your warranty.

Caution

Do NOT unplug the machine after a print job until you hear the final

click.

First, remove all the ink cartridges and attach the white shipping

cover. (See Replacing the ink cartridges on page 12-20.) After

attaching the white shipping cover, press all the ink cartridge

covers down.

Caution

If you are not able to find the shipping cover, do NOT remove the ink

cartridges before shipping. It is essential that the

machine

shipped with either the shipping cover or the ink cartridges in

position. Shipping without them will cause damage to your

machine

and may void your warranty.

Unplug the machine from the telephone wall jack and remove

the telephone line cord from machine.

Unplug the machine from the AC outlet.

Unplug the USB cable from the machine, if it is connected.

To attach the white shipping cover

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 16

Attach the yellow protective bar.

Remove the paper tray and output paper support, ADF

Document Output support and ADF Document support. If your

machine is a fax model, remove the handset and handset curled

cord.

Wrap the machine in the bag and place it in the original carton

with the original packing material.

If you are packing the machine for the Brother Exchange

Service, keep these items and return only the machine.

Protective Yellow Bar

12 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Pack the printed materials in the original carton as shown below.

Do not pack the used ink cartridges in the carton.

Close the carton.

If you are returning your machine to Brother as part of the

Exchange Service, pack

only

the machine. Keep all separate

parts and printed materials to use with your “Exchange”

machine.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 18

Routine maintenance

Cleaning the scanner

Unplug the machine, and then open the control panel cover. Clean

the flat white pressure bar and the glass strip below the bar with

isopropyl alcohol on a lint-free cloth.

Glass Strip

White Bar

12 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Cleaning the machine printer platen

WARNI NG

■

Be sure to unplug the machine from the AC power outlet before

cleaning the printer platen.

■

Be careful not to touch the paper feed star wheels, flat cable and

encode film.

■

When you want to clean your machine printer platen, wipe it with

a lint free cloth that is

dry

Do NOT Touch!

Flat Cable

Clean Here

Paper Feed Star Wheel

Do NOT Touch!

Encode Film

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 20

Replacing the ink cartridges

Your machine is equipped with an ink dot counter that automatically

monitors the ink level in each color cartridge. When the counter

detects an ink cartridge is running out of ink, the machine will notify

you with a message on the LCD.

The LCD shows you which color cartridges are low or empty. Be sure

to follow the LCD prompts so you replace the color cartridges in the

appropriate order.

When the ink cartridges are running low, you must use the Ink

key to begin the cartridge replacement (Steps 1 to 3). If the ink

is empty, skip to Step 3.

Press Ink.

Press

to select

Replace Ink

Press Menu/Set.

If one or more ink cartridges are empty, for example Black, the

LCD shows

Pls Open Cover

Open the control panel cover, and then lift the top cover.

Push the appropriate colored ink cartridge covers and remove

the used ink cartridge.

Open the new ink cartridge bag for the color shown on the LCD,

and then take out the ink cartridge.

PUSH

PUSHPUSH

Ink Cartridge Covers

12 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Hold the new ink cartridge as shown in the illustration, and then

peel the sealing tape from the side of the ink cartridge.

Carefully peel the tape in the direction away from you.

Each color has its own correct position. Insert each new ink

cartridge into the carriage.

After installing the ink cartridges, close the top cover and control

panel cover. Your machine prepares for a “head cleaning” and

goes online.

The LCD prompts you to verify that you removed the ink

cartridge for each color. Example:

Have you removed Blck?

1.Yes 2.No.

If you removed the ink cartridge, press

—OR—

If you did not remove the ink cartridge, press

The LCD prompts you to verify that the ink cartridge was a

new

one. Example:

Changed to new Blck? 1.Yes 2.No.

If the ink cartridge you installed is not a brand new one, please

be sure to press

—OR—

For each

new

cartridge, press

on the dial pad to automatically

reset the ink dot counter for that color . (The ink dot counter

enables the machine to notify you when a color is running low.)

The machine will enter a cleaning cycle for approximately 3

minutes for each replaced cartridge. The LCD alternately shows

Cleaning

and

Please Wait

When the machine completes the cleaning cycle, the LCD

returns to Standby mode condition.

To prevent spilling ink and staining your hands and clothing,

remove the sealing tape gently.

Peel in the direction

away from you!

Opening

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 22

WARNI NG

If ink gets in your eyes, irrigate them with water immediately and call

a doctor if you are concerned.

Caution

■

DO NOT remove ink cartridges if you do not need to replace

them. If you do so, it may reduce the ink quantity and the printer

will not know the quantity of ink left in the cartridge.

■

DO NOT shake the ink cartridges, because the ink may spill when

you take off the sealing tape.

■

If ink stains your body or clothing, wash with soap or detergent

immediately.

■

If you install an ink cartridge in the wrong color position, you must

clean the print head several times before you start printing (after

correcting the cartridge installation) because the colors were

mixed.

■

Once you open an ink cartridge, install it in the machine and use

it up within six months of installation. Use unopened ink

cartridges by the expiration date written on the cartridge

package.

■

Brother strongly recommends that you do not refill the ink

cartridges provided with your machine. We also strongly

recommend that you continue to use only Genuine Brother Brand

replacement ink cartridges. Using or attempting to use potentially

incompatible inks and/or cartridges in your machine may cause

damage to the machine itself and/or it may result in unsatisfactory

print quality. Our warranty coverage does not apply to any

problem that was caused by the use of unauthorized third party

ink and/or cartridges. To protect your investment and guarantee

your print quality please continue to replace consumed ink

cartridges with only Genuine Brother Branded Supplies.

If you still cannot solve a problem with your machine, call Brother

Customer Service. (See

Brother numbers

on page i.)

If the

Ink Empty

message is on the display after you have

installed ink cartridges, check that the ink cartridges are

installed properly.

G - 1 GLOSSARY

ADF (automatic document feeder) The original can be placed in

the ADF and scanned one page at a time automatically.

Auto Reduction Reduces the size of incoming faxes.

Automatic fax transmission (MFC-3220C only) Sending a fax

without picking up the handset of an external phone.

Automatic fax transmission (FAX-1820C only) Sending a fax

without picking up the handset of the machine or pressing

Hook

Automatic Redial A feature that enables your machine to redial the

last fax number after five minutes if the fax did not go through

because the line was busy.

Backup Print Your machine prints a copy of every fax that is

received and stored in memory.This is a safety feature so you will

not lose messages during a power failure.

Batch Transmission (Black and white faxes only) As a cost

savings feature, all delayed faxes to the same fax number will be

sent as one transmission.

Brightness Changing the Brightness makes the whole image

lighter or darker.

Beeper Volume Volume setting for the beep when you press a key

or make an error.

Broadcasting The ability to send the same fax message to more

than one location.

Cancel Job Cancels a programmed job, like Delayed Fax or

Polling.

CNG tones The special tones (beeps) sent by fax machines during

automatic transmission to tell the receiving machine that a fax

machine is calling.

Coding method Method of coding the information contained in the

original. All fax machines must use a minimum standard of

Modified Huffman (MH). Your machine is capable of greater

compression methods, Modified Read (MR), Modified Modified

Read (MMR) and JPEG, if the receiving machine has the same

capability.

Glossary

GLOSSARY G - 2

Communication error (or Comm. Error) An error during fax

sending or receiving, usually caused by line noise or static.

Compatibility group The ability of one fax unit to communicate

with another. Compatibility is assured between ITU-T Groups.

Contrast Setting to compensate for dark or light originals, by

making faxes or copies of dark originals lighter and light originals

darker.

Delayed Fax Sends your fax at a specified later time that day.

Distinctive Ring A subscriber service purchased from the

telephone company that gives you another phone number on an

existing phone line. The Brother machine uses the new number to

simulate a dedicated fax line.

Dual Access Your machine can scan outgoing faxes or scheduled

jobs into memory at the same time it is sending a fax or receiving

or printing an incoming fax.

Easy Receive Enables your machine to respond to CNG tones if

you interrupt a fax call by answering it.

ECM (Error Correction Mode) Detects errors during fax

transmission and resends the pages of the fax that had an error.

Extension phone A telephone on the fax number that is plugged

into a separate wall jack.

External phone A TAD (telephone answering device) or telephone

that is plugged into the EXT jack of the machine.

F/T Ring Time The length of time that the Brother machine rings

(when the Receive Mode setting is Fax/Tel) to notify you to pick

up a voice call that it answered.

Fax Forwarding Sends a fax received into the memory to another

pre-programmed fax number.

Fax Receive Code Press this code (

5 1

) when you answer a fax

call on an extension or external phone.

Fax Storage You can print stored faxes later or retrieve them from

another location using Fax Forwarding or Remote Retrieval

operations.

Fax tones The signals sent by sending and receiving fax machines

while communicating information.

G - 3 GLOSSARY

Fax/Tel You can receive faxes and telephone calls. Do not use this

mode if you are using a telephone answering device (TAD).

Fine resolution Resolution is 203

196 dpi. It is used for small print

and graphs.

Gray scale The shades of gray available for copying and faxing

photographs.

Group number A combination of One-Touchand Speed-Dial

numbers that are stored on a One-Touch key or in a Speed-Dial

location for Broadcasting.

Help list A printout of the complete Menu table that you can use to

program your machine when you do not have the User’s Guide

with you.

Fax Journal Lists information about the last 200 incoming and

outgoing faxes. TX means Transmit. RX means Receive.

Journal Period The pre-programmed time period between

automatically printed Fax Journal Reports. You can print the Fax

Journal on demand without interrupting the cycle.

LCD (liquid crystal display) The display screen on the machine

that shows interactive messages during On-Screen Programming

and shows the date and time when the machine is idle.

Manual fax (MFC-3220C only) When you lift the handset of your

external telephone or press

Hook

so you can hear the receiving

fax machine answer before you press

Black Start

Color

Start

to begin transmission.

Manual fax (FAX-1820C only) When you lift the handset of the

machine or press

Hook

so you can hear the receiving fax

machine answer before you press

Black Start

Color Start

to begin transmission.

Menu mode Programming mode for changing your machine’s

settings.

MFL-Pro Suite (MFC-3220C only) Turns your machine into a

printer and a scanner if connected to your computer.

OCR (optical character recognition) (MFC-3220C Only) The

bundled ScanSoft

TextBridge

software application converts an

image of text to text you can edit.

GLOSSARY G - 4

One-Touch Keys on the machine’s control panel where you can

store numbers for easy dialing. You can store a second number

on each key if you press

Shift

and the One-Touch Key together.

Out of Paper Reception Receives faxes into the machine’s

memory when the machine is out of paper.

Overseas Mode Makes temporary changes to the fax tones to

accommodate noise and static on overseas phone lines.

Paging Feature enables your machine to call your pager when a fax

is received into its memory.

Pause Allows you to place a 3.5 second delay in the dialing

sequence stored on One-Touch keys and Speed-Dial numbers.

Press

Redial/Pause

as many times as needed for longer

pauses.

Photo resolution A resolution setting that uses varying shades of

gray for the best representation of photographs.

Polling The process of a fax machine calling another fax machine

to retrieve waiting fax messages.

Pulse A form of rotary dialing on a telephone line.

Quick Dial List A listing of names and numbers stored in

One-Touch and Speed-Dial memory, in numerical order.

Real Time Transmission When memory is full, you can send faxes

in real time.

Remaining jobs You can check which jobs are waiting in memory

and cancel jobs individually.

Remote Access Code Your own four-digit code (--- ) that allows

you to call and access your machine from a remote location.

Remote Retrieval Access The ability to access your machine

remotely from a touch tone phone.

Resolution The number of vertical and horizontal lines per inch.

See: Standard, Fine, Super Fine and Photo.

Ring Delay The number of rings before the machine answers in

Fax Only

mode.

Ring Volume Volume setting for the machine’s ring.

G - 5 GLOSSARY

Scanning The process of sending an electronic image of a paper

original into your computer.

Search An electronic, alphabetical listing of stored One-Touch,

Speed-Dial and Group numbers.

Speed-Dial A pre-programmed number for easy dialing. You must

press the

Search/Speed Dial

key and then

, and the two digit

code to start the dialing process.

Standard resolution 203 x 97 dpi. It is used for regular size text

and quickest transmission.

Station ID The stored information that appears on the top of faxed

pages. It includes the sender’s name and fax number.

Super Fine resolution 392 x 203 dpi. Best for very small print and

line art.

TAD (telephone answering device) You can connect an external

device or answering machine to the EXT. jack of the machine.

Telephone Answer Code (Fax/Tel mode only) When the

machine answers a voice call, it pseudo/double-rings. You can

pick up at an extension phone by pressing this code (

# 5 1

Temporary settings You can select certain options for each fax

transmission and copy without changing the default settings.

Tone A form of dialing on the telephone line used for Touch Tone

telephones.

Transmission The process of sending faxes over the phone lines

from your machine to the receiving fax machine.

Transmission Verification Report A listing of each transmission,

that shows its date, time and number.

User Settings A printed report that shows the current settings of the

machine.

SPECIFICATIONS S - 1

Product description

General

Specifications

Memory Capacity 8 MB

Automatic Document

Feeder (ADF)

Up to 20 pages

Temperature:

68°F - 86°F(

°C

- 30

°C)

Humidity: 50% - 70%

Paper: 20 lb Letter size

Paper Tray 100 Sheets (20 lb)

Printer Type Ink Jet

Print Method Piezo with 75

4 nozzles

LCD (Liquid Crystal

Display)

16 characters

1 line

Power Source 120V AC 50/60Hz

Power Consumption (MFC-3220C)

Minimum:

Standby:

Peak:

4W or less

9W or less (25

°C

)

Under 32 watts

Power Consumption (FAX-1820C)

Minimum:

Standby:

Peak:

5W or less

13W or less (25

°C

)

Under 35 watts

S - 2 SPECIFICATIONS

Dimensions

Weight MFC-3220C: 14.3 lb

FAX-1820C: 15.4 lb

Noise Operating:

Standby:

48 dB A or less

35 dB A or less

Temperature Operating:

Best Print

Quality:

50°F - 95°F

68°F - 91°F

Humidity Operating:

Best Print

Quality:

20 to 80% (without condensation)

17.1 inch 17.1 inch

19.7 inch

13.6 inch

14.4 inch

23 inch

8.3 inch

(MFC-3220C) (FAX-1820C)

SPECIFICATIONS S - 3

Print media

Copy

Paper Input Paper Tray

■

Paper type:

Plain paper, recycled paper, inkjet paper

(coated paper), glossy paper, transparencies

and envelopes

■

Paper size:

Letter, Legal, Executive, A4, A5, A6, JIS_B5,

envelopes (commercial No.10, DL, C5,

Monarch, JE4), Photo card, Index card.

For more details, see Paper specifications for

the paper tray on page 2-4.

■

Maximum paper tray capacity: Approx. 100

sheets of 20 lb plain paper

■

Use only transparencies recommended for

inkjet printing.

Paper Output Up to 50 sheets of Letter plain paper (Face up print

delivery to the output paper support)

For inkjet (coated paper) and transparency, we

recommend removing printed pages from the

output paper support immediately after they exit the

machine to avoid smudging.

Legal paper cannot be stacked on the output paper

support.

Color/Monochrome Color/Mono

Copy Speed Mono

Up to 12 pages/minute (Letter paper)

Color

Up to 10 pages/minute (Letter paper)

Does not include the time it takes to feed the paper.

Based on Brother standard pattern.

Fast mode

Multiple Copies Stacks or Sorts up to 99 pages

Enlarge/Reduce 25% to 400% (in increments of 1%)

Resolution Max. 1200 x 1200 dpi

S - 4 SPECIFICATIONS

Fax

Compatibility ITU-T Group 3

Coding System MH/MR/MMR/JPEG

Modem Speed Automatic Fallback

14400 bps:

Original Size ADF Width: 3.5" to 8.5"

ADF Height: 5" to 14"

Scanning Width 8.2 in.

Printing Width 8.03 in.

Gray Scale 256 levels

Polling Types Standard, Sequential : (B&W only)

Contrast Control Automatic/Light/Dark

(manual setting)

Resolution • Horizontal 203 dot/inch (8 dot/mm)

• Vertical Standard -

98 line/inch (Black)

196 line/inch (Color)

Fine - 196 line/inch (Black/Color)

Photo - 196 line/inch (Black)

Superfine - 392 line/inch (Black)

One-Touch Dial 10 (5

Speed-Dial 40 stations

Broadcasting 100 stations

Automatic Redial 1 time in 5 minutes

Auto Answer 0, 1, 2, 3 or 4 rings

Communication Source Public switched telephone network.

Memory Transmission Up to 200*

/170*

pages (MFC-3220C)

Up to 480*

/400*

pages (FAX-1820C)

Out of Paper Reception Up to 200*

/170*

pages (MFC-3220C)

Up to 480*

/400*

pages (FAX-1820C)

“Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution,

JBIG code). Specifications and printed materials are subject to change without prior notice.

"Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, JBIG code).

Specifications and printed materials are subject to change without prior notice.

SPECIFICATIONS S - 5

Scanner (MFC-3220C only)

Color/Monochrome Color/Monochrome

TWAIN Compliant

Yes (Windows

98/98SE/Me/2000 Professional)

Mac OS

8.6-9.2/Mac OS

X 10.2.1 or greater

WIA Compliant Yes (Windows

XP)

Resolution Up to 2,400

2,400 dpi (interpolated)*

Up to 600

1,200 dpi (optical)

* Maximum 1200 x 1200 dpi scanning with

Windows

XP (resolution up to 2400 x 2400 dpi

can be selected by using the Brother scanner

utility)

Scanning Speed Color: up to 9 sec. Mono: up to 4 sec.

(Letter size in 100

100 dpi)

Original Size ADF Width:3.5" to 8.5"

ADF Height: 5" to 14"

Scanning Width 8.26 in.

Gray Scale 256 levels

Mac OS

X scanning is supported in Mac OS

X 10.2.1 or

greater.

S - 6 SPECIFICATIONS

Printer

For FAX-1820C, you can download the Brother Printer Driver

and PC Fax Driver from the Brother Solutions Center. Visit us at:

Printer Driver Windows

98/98SE/Me/2000 Professional and XP

driver supporting Brother Native Compression

mode and bi-directional capability

Apple

Macintosh

QuickDraw

Driver

For

Mac OS

8.6-9.2/

Mac OS

X 10.1/10.2.1 or

greater

Resolution Up to 4800 x 1200 optimized dots per inch (dpi)*

1200 x 1200 dots per inch (dpi)

600 x 600 dots per inch (dpi)

600 x 300 dots per inch (dpi)

600 x 150 dots per inch (dpi)

* Black and White Printing: The MFC prints using

black ink up to 4800 x 1200 optimized dpi when

Photo mode is selected in the printer driver.

* Color Printing: The MFC uses Brother’s

OP Technology to automatically vary the printing

resolution for producing the highest quality output.

Brother’s OP Technology is automatically activated

during color printing using Photo mode and selects

the print resolution appropriate for the printing task

up to 4800 x 1200 optimized dpi when printing on

photo quality paper.

* Output image quality varies based upon many

factors including but not limited to input image

resolution and quality and print media.

Print Speed up to 14 pages/minute (Mono)*

up to 12 pages/minute (Color)*

* Based on Brother standard pattern.

* Letter size in draft mode.

* Does not include the time it takes to feed the

paper.

Printing Width 8.03 inches (204 mm)

Disk-Based Fonts 35 TrueType

http://solutions.brother.com

SPECIFICATIONS S - 7

Interfaces

Computer requirements

USB A Standard Universal Serial Bus cable that is not

longer than 6 feet (2.0 m).

Minimum System Requirements

Computer Platform &

Operating System Version

Processor

Minimum

Speed

Minimum

RAM

Recommended

RAM

Available Hard Disk

Space

Driver

Application

Software*

Windows

Operating

System

98, 98SE Pentium

75MHz

24 MB 32 MB 200 MB 100 MB

Me Pentium

150MHz

32 MB 64 MB

2000

Professional

Pentium

133MHz

64 MB 128 MB

XP*

Pentium

233MHz

180 MB

Apple

Macintosh

Operating

System

Mac OS

8.6 - 9.2

(Printing,

Scanning and

PC-FAX Send

Only)

All base

models meet

minimum

Requirements

32 MB 64 MB 200 MB 200 MB

Mac OS

10.1/10.2.1 or

greater

(Printing,

Scanning*

PC-FAX Send

and Remote

Setup Only)

128 MB 160 MB

NOTE: All registered trademarks referenced herein are the property of their respective companies.

For the latest drivers, go to the Brother Solutions Center at http://solutions.brother.com/

Application Software is different for Windows

and

Macintosh

Scanning is supported in 10.2.1 or greater.

Maximum 1200 x 1200 dpi scanning with Windows

XP.

(Resolution up to 2400 x 2400 dpi can be selected using the

Brother Scanner Utility.) (MFC-3220C)

Dedicated “Scan” key not supported in the Mac

Operations

System. (MFC-3220C)

S - 8 SPECIFICATIONS

Consumable items

Ink Black and 3 individual color ink cartridges separate

from the print heads.

Service Life of Ink

Cartridge

Approximately 500 page/Black cartridge at 5%

coverage

Approximately 400 page/Color cartridge at 5%

coverage with 600 x 150 dpi resolution (Fast).

These numbers are based on consecutive printing;

the numbers will vary based on print frequency and

number of pages.

The machine periodically cleans the print head to

maintain print quality. This process consumes a

small amount of ink.

INDEX I - 1

Index

Access codes, storing and

dialing ................................7-7

Accessories and supplies .......ii

ADF (automatic document

feeder) ...............................2-1

Answering machine (TAD)

..1-10

connecting ......................1-11

Automatic

dialing ...............................7-1

fax receive ........................5-1

Easy Receive ................5-5

fax redial ...........................6-9

transmission .....................6-4

Broadcasting .....................6-13

setting up Groups for ........7-5

Brother

accessories and supplies .....ii

Brother numbers .................. i

Customer Service ................. i

fax back system ...................ii

Frequently Asked Questions

(FAQs) ................................ i

product support .................... i

test sheet, sending ...........1-2

Warranties ..................iii, iv, vi

Caller ID ............................5-14

print list ...........................5-15

view list ...........................5-14

Canceling

Fax Forwarding ................8-6

fax jobs in memory .........6-11

jobs awaiting redial .........6-12

Paging ..............................8-6

Cleaning

print head ......................12-11

printer platen .................12-19

scanner .........................12-18

CNG tones ...........................1-8

Connecting

external TAD ...................1-10

external telephone ............1-9

two-line external TAD or

telephone ......................1-15

Consumable items .............. S-8

Control panel, overview .......1-4

Copy

brightness .......................10-8

color adjustment ...........10-13

contrast .........................10-12

default settings .............10-12

Enlarge/Reduce ..............10-6

enter Copy mode ............10-1

keys ................................10-3

multiple ...........................10-2

Out of Memory ................10-2

Page layout ...................10-10

paper ..............................10-7

Quality key ......................10-4

quality setting ................10-12

single ..............................10-2

Sort (ADF only) ...............10-9

temporary settings ..........10-3

Cordless phone ...................5-8

Credit card numbers ............7-7

Custom telephone features on a

single line .............. 1-16, 12-9

I - 2 INDEX

Date and Time .................... 4-1

Delayed Batch Transmission

......................................... 6-17

Delayed Fax ..................... 6-15

Dialing

a pause ............................ 7-8

access codes and credit

card numbers ................. 7-7

automatic fax redial ......... 6-9

Groups ........................... 6-13

manual ............................. 6-1

One-Touch ....................... 6-2

Search ............................. 6-3

Speed-Dial ....................... 6-2

Distinctive Ring ................. 5-10

setting ring pattern ......... 5-12

turning off ....................... 5-13

Document

jam ................................. 12-4

size and resolution ........... 2-1

Dual Access ..................... 6-10

Easy Receive ..................... 5-5

ECM (Error Correction Mode)

........................................... 1-9

Envelopes .................... 2-4, 2-6

Error messages on LCD

.... 12-1

Check Paper .................. 12-1

Comm.Error ................... 12-1

Ink Empty ....................... 12-2

Not Registered ................. 6-2

Out of Memory ............... 12-3

while scanning

a document ............... 10-2

Extension telephone, using

........................................... 5-7

External telephone ............. 1-9

Fax codes

changing ...................5-8, 8-4

Fax Receive Code

.....5-5, 5-7

Remote Access Code

........ 8-4

Telephone Answer Code

.... 5-7

Fax Forwarding ................... 8-1

changing remotely

.....8-6, 8-7

programming a number

..... 8-1

Fax Storage ........................8-3

Backup Print ..................... 8-3

Fax Forwarding/Paging

..... 8-1

printing from memory ....... 5-6

turning on ......................... 8-3

Fax, stand-alone

receiving ........................... 5-1

at end of conversation

.... 5-6

difficulties ....................12-8

Easy Receive ................ 5-5

Fax Forwarding ......8-1, 8-6

from extension phone

.... 5-7

Polling Receive ............. 5-9

reducing to fit on paper

... 5-6

retrieving from a remote

site ............................... 8-7

Ring Delay, setting ........ 5-2

Sequential Polling ......... 5-9

sending ............................ 6-1

at end of conversation

.... 6-6

automatic ....................... 6-4

Broadcasting ............... 6-13

canceling from memory

...................................6-12

color fax ......................... 6-9

contrast ......................... 6-7

delayed ........................ 6-15

enter Fax mode ............. 6-1

from memory

(Dual Access) .....6-9, 6-10

manual .......................... 6-5

INDEX I - 3

manual transmission .....6-5

overseas ......................6-14

Real Time Transmission

....................................6-10

redialing .........................7-8

resolution .......................6-8

Fax/Tel mode

answering at extension

phones ...........................5-7

double-ringing (voice calls)

........................................5-3

F/T Ring Time ..................5-3

Fax Receive Code ............5-7

receiving faxes .................5-7

Ring Delay ........................5-2

Telephone Answer Code

........................................5-7

FCC notices ......................11-1

Gray scale ...................S-4, S-5

Groups for Broadcasting .....7-5

Hearing aid compatible .......4-9

HELP

Help List ...........................9-3

navigation keys ..............3-2

LCD instructions ...............3-1

Help List ..............................9-4

Hold .....................................7-9

ink cartridges

checking ink volume .....12-14

replacing .......................12-20

Ink Dot Counter ...............12-20

Jacks

convert to RJ11 jack

triplex adapter ..............1-13

EXT

external telephone .......1-10

TAD (answering machine)

....................................1-10

Jams

original ............................12-4

paper ..............................12-5

LCD (liquid crystal display)

............................ 1-4, 9-3, 9-4

Maintenance, routine .......12-18

Manual

dialing ...............................7-9

receive ..............................5-1

transmission .....................6-5

Memory Storage ..................3-1

Menu Selection Table ..........3-1

Mode, entering

Copy ...............................10-1

Fax ....................................6-1

Multi-line connections

(PBX) ...............................1-16

One-Touch numbers

changing ...........................7-4

dialing ...............................6-2

storing ...............................7-1

Options key (copying)

Brightness .......................10-8

Paper Size ......................10-8

Paper Type .....................10-7

Out of Area ........................5-14

I - 4 INDEX

Paging ......................... 8-1, 8-2

programming your pager

number ........................... 8-1

Paper ...........................2-3, S-3

capacity ........................... 2-4

jam ................................. 12-5

Size .................................. 4-6

Type ................................. 4-6

Phone line

connections ................... 1-11

difficulties ....................... 12-9

multi-line (PBX) .............. 1-16

roll over lines ................. 1-13

two-line phone system

.... 1-13

Polling ................................. 5-9

Power failure ...................... 3-1

area ................................. 2-6

difficulties ....................... 12-8

drivers .............................. S-6

fax from memory .............. 5-6

improving quality .......... 12-11

jam ................................. 12-5

paper jam ....................... 12-5

report ............................... 9-3

resolution ......................... S-6

specifications ................... S-6

Quality key (copying) ........ 10-3

Receive Mode

External TAD ................... 5-1

Fax Only .......................... 5-1

Fax/Tel ............................. 5-1

Manual ............................. 5-1

Redial/Pause ...................... 6-9

Reducing

copies .............................10-6

incoming faxes .................5-6

Remote Retrieval ................ 8-5

access code ..............8-4, 8-5

commands ....................... 8-6

getting your faxes ............. 8-7

Reports ...............................9-1

Caller ID List .................. 5-15

Fax Journal ...................... 9-3

Help List ........................... 9-3

How to print ...............9-3, 9-4

Quick-Dial List .................. 9-3

Transmission Verification

........................................ 9-1

User Settings ................... 9-3

Resolution

copy .................................S-3

fax (Standard, Fine,

SuperFine, Photo) ..........S-4

print ..................................S-6

scan .................................S-5

setting for next fax ............ 6-8

Ring Delay, setting .............. 5-2

Safety Instructions .......vii, 11-5

Setup

Date and Time ................. 4-1

Station ID (fax header)

entering text .................. 4-2

Shipping the machine ..... 12-15

Speed-Dial

changing .......................... 7-4

dialing ............................... 6-2

storing .............................. 7-4

INDEX I - 5

TAD (telephone answering

device), external

.........................1-10, 1-15, 5-1

connecting .............1-10, 1-11

Receive Mode ..................5-1

recording OGM ...............1-12

with two-line jack ............1-15

Temporary copy settings

.....10-3

Text, entering ......................4-3

special characters ............4-4

Tone signals on Pulse line

...........................................7-8

Troubleshooting ................12-1

checking ink volume .....12-14

error messages on LCD

......................................12-1

if you are having difficulty

incoming calls ..............12-9

phone line difficulties

....12-9

printer difficulties .........12-9

printing or receiving faxes

....................................12-8

sending faxes ..............12-9

original jam .....................12-4

paper jam .......................12-5

print quality ...................12-11

Two-line phone system .....1-13

Volume, setting ...................4-7

beeper ..............................4-7

handset ............................4-9

Volume Amplify (for

hearing-impaired) ......4-10

ring ...................................4-7

speaker ............................4-8

Warranties ............................. iii

Canada ............................... vi

Notice-Disclaimer ............... iii

USA .................................... iv

World Wide Web .....................i

REMOTE RETRIEVAL ACCESS CARD R - 1

Remote Retrieval Access card

If you plan to receive fax messages while away from your machine,

carrying the Remote Retrieval Access Card printed below will serve

as a convenient reminder of the retrieval procedures. Simply cut out

the card and fold it to fit your wallet or organizer. Keeping it handy will

help you derive the full benefit of your machine’s Paging, Fax

Forwarding and Remote Retrieval features.

Using Remote Access Code

Dial your fax number from a telephone or fax machine using

touch tone.

When your machine answers, immediately enter your

Remote Access Code (3 digits followed by ).

Your machine signals the kinds of messages it received:

1 long beep — Fax messages

No beeps — No messages.

After 2 short beeps, enter a command.

Press

9 0

to reset your machine when you finish.

Hang up.

Press

9 7 1

1 long beep — Fax messages

3 short beeps — No messages

HANGE

ECEIVE

ODE

Press

9 8

then for External TAD, press

Fax Only, press

Fax/Tel, press

XIT

EMOTE

PERATION

Press

9 0

HECK

ECEIVING

TATUS

EMOTE

ETRIEVAL

CCESS

ARD

Fold Fold

R - 2

Press

Menu/Set

When you are at the machine:

fax number where you want your fax messages forwarded

followed by .

Program Fax Forwarding Number, press

. Enter the new

Turn Fax Storage On, press

Turn Fax Storage Off

, press

ETRIEVE A

Press

9 6

then to

Retrieve all faxes, press

then enter the number of remote fax machine followed by .

After the beep, hang up and wait.

Erase all fax messages, press

Changing Remote Access Code

Enter a three-digit number from 000 to 999.

The cannot be changed.

Press

Menu/Set

Press

Stop/Exit

Remote Commands

HANGE

AGING

ORWARDING

ETTING

Press

9 5

then to Turn feature Off, press

Select Fax Forwarding, press

Select Paging, press

Fold Fold

EQUIPMENT ATTACHMENT LIMITATIONS

(Canada only)

NOTICE

This product meets the applicable Industry Canada technical

specifications.

NOTICE

The Ringer Equivalence Number is an indication of the maximum

number of devices allowed to be connected to a telephone interface.

The termination on an interface may consist of any combination of

devices subject only to the requirement that the sum of the RENs of

all the devices does not exceed five.

These machines are made for use in the USA and CANADA only. We cannot recommend

using them overseas because it may violate the Telecommunications Regulations of that

country and the power requirements of your multi-function center may not be compatible

with the power available in foreign countries. Using USA or CANADA models overseas is

at your own risk and may void your warranty.

Brother International Corporation

100 Somerset Corporate Boulevard

P.O. Box 6911

Bridgewater, NJ 08807–0911 USA

Brother International Corporation (Canada) Ltd.

1 rue Hôtel de Ville,

Dollard-des-Ormeaux, QC, CANADA H9B 3H6

Visit us on the World Wide Web

http://www.brother.com

USA

Version B

Brother FAX-1820C

Product's Documents

User Manual

Specifications

Brother FAX-1820C Questions and Answers

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