Loading ...
Loading ...
Loading ...
16 Philips · PicoPix Max One
Troubleshooting
Power cycling
If a problem occurs that cannot be corrected
with the instructions in this user manual, follow
the steps given here.
1 Turn the projector off by holding down
for 1 second.
2 Wait at least ten seconds.
3 Turn the projector on again by holding
down for 1 second.
4 If the problem persists, please contact our
technical service centre or your dealer.
Problems Solutions
The projector cannot be turned on or
powered.
• Disconnect and reconnect the power cable, and
try to turn the projector on again.
• Low battery power. Connect the projector to an
external power supply.
• Use the original power adapter.
The projection screen does not show
images.
• You need to connect the projector to an HDMI
device or USB-C device, so that the projection
screen can show images (see Connect, page
7).
• Select the correct input source. Press on the
remote control to access the input source list for
input source selection.
• Check if the video output of the external device is
turned on.
The projector is charged slowly. • When powered on, the external power will be
used first to run the projector and unused power
will charge the battery.
• For faster charging, charge while the projector is
powered off.
The projector turns itself off. • Low battery power.
• When the projector is running for a long period
of time, the surface becomes hot. Ventilate the
projector properly, with at least 30 cm clearness
around all the sides of the projector.
• Check that the power cable is connected correctly.
The projector cannot be turned off.
• Press and hold longer than 30 seconds.
No image from the external HDMI device. • Disconnect the HDMI cable or switch off the
HDMI device.
• Wait three seconds.
• Reconnect the HDMI cable or switch on the HDMI
device again.
No sound from the external connected
device.
• Check the cables to the external device.
• Check that the sound is activated on the external
device.
• Only the original cables from the device
manufacturer may function.
No sound from external HDMI output
device.
• On the HDMI output device, set the audio setting
to Stereo (PCM).
Loading ...
Loading ...
Loading ...