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Problem solving guide
57
Problem Possible cause and remedy
After the cooktop has
been switched on
appears in the timer
display for a few
seconds.
The system lock or safety lock is activated.
Deactivate the system lock or safety lock (see
“Safety features - System lock / Safety lock”).
flashes in the timer
display and the cooktop
switches off
automatically.
One or more of the sensor controls are covered, e.g.
by finger contact, food boiling over or an object.
Clean off any dirt and/or remove the object (see
“Safety features - Safety switch-off”).
After the cooktop has
been switched on,
appears in the timer
display for a few
seconds. The cooking
zones do not heat up.
The cooktop is in demonstration mode.
Touch the and sensors at the same time
until flashes alternately with in the timer
display.
A cooking zone
switches itself off
automatically.
It has been operated for too long.
You can use the cooking zone again by switching
it back on (see “Safety features - Safety switch-
off”).
A cooking zone or the
whole cooktop switches
off automatically.
The overheating protection mechanism has been
activated.
See “Safety features - Overheating protection”.
The Booster has
automatically switched
off early.
The overheating protection mechanism has been
activated.
See “Safety features - Overheating protection”.
A cooking zone is not
working in the usual
way on the power level
selected.
The overheating protection mechanism has been
activated.
See “Safety features - Overheating protection”.
Power level 9 is
automatically reduced if
you select power level 9
on two linked cooking
zones or extended
zones at the same time.
Operating both zones at power level 9 would exceed
the permitted maximum power for the cooktop.
Use another cooking zone which is not linked.
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