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19
Faults – What to Do? en-us
Faults – What to Do?
Faults – What to Do?
9 WARNING
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only
be carried out by an authorized servicer. If the
appliance is not functioning properly, unplug the
power cord or switch off the fuse in the fuse box.
Contact Customer Support.
Faults often have simple explanations. Please read the
notes in the table before calling customer service.
Malfunction Possible cause Solution
General electrical
malfunction.
The household fuse has opened. Check in the fuse box whether the fuse has
opened.
The electrical
ignition doesn't work.
Food or cleaner residue may be between the
flame igniters and the burners.
The space between flame igniter and burner
must be clean.
The burners are wet. Carefully dry the burner lids.
The burner lids aren't correctly positioned. Check whether the lids are correctly
positioned.
Power failure Light burner by hand.
Uneven burner flame The burner parts aren't correctly positioned. Correctly position burner parts.
The openings of the burner are dirty. Clean openings of the burner.
Gas flow seems
abnormal or no gas
comes out.
Intermediate valves are closed. Open the intermediate valves.
If using a gas cylinder, make sure it's not
empty.
Replace gas cylinder.
It smells like gas in
the kitchen.
Potential leak on connection of gas cylinder. Check gas cylinder connection for leaks.
The burner
immediately goes out
after ignition.
You haven't held the control knob long enough. After the burner has ignited, continue pressing
the control knob for a few seconds. Press in
firmly.
The openings of the burner are dirty. Clean openings of the burner.
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