USER
MANUAL
EN User Manual
Washing Machine
LF9A1612AC
CONTENTS
1. SAFETY INFORMATION......................................................................................3
2. SAFETY INSTRUCTIONS.................................................................................... 5
3. PRODUCT DESCRIPTION...................................................................................7
4. TECHNICAL DATA............................................................................................... 9
5. INSTALLATION.....................................................................................................9
6. THE WATER SOFTENER (SOFT WATER)....................................................... 14
7. CONTROL PANEL..............................................................................................18
8. FIRST TIME START-UP..................................................................................... 18
9. TOUCH SCREEN............................................................................................... 20
10.
WI-FI CONNECTIVITY SETUP....................................................................22
11. BEFORE FIRST USE........................................................................................24
12. PROGRAMS .................................................................................................... 25
13. OPTIONS..........................................................................................................30
14. DAILY USE....................................................................................................... 34
15. SETTINGS........................................................................................................ 40
16. HINTS AND TIPS..............................................................................................43
17. CARE AND CLEANING.................................................................................... 45
18. TROUBLESHOOTING......................................................................................50
19. ACCESSORIES................................................................................................ 55
20. WARRANTY .....................................................................................................56
AEG Home app
www.aeg.com2
IMPORTANT INFORMATION THAT MAY IMPACT
YOUR MANUFACTURER'S WARRANTY
Adherence to the directions for use in this manual is extremely important for
health and safety. Failure to strictly adhere to the requirements in this manual
may result in personal injury, property damage and affect your ability to make a
claim under the AEG manufacturer’s warranty provided with your product.
Products must be used, installed and operated in accordance with this manual.
You may not be able to claim on the AEG manufacturer’s warranty in the event
that your product fault is due to failure to adhere to this manual.
FOR PERFECT RESULTS
Thank you for choosing this AEG product. We have created it to give you
impeccable performance for many years, with innovative technologies that help
make life simpler features you might not find on ordinary appliances. Please
spend a few minutes reading to get the very best from it.
Visit our website for:
Get usage advice, brochures, trouble shooter, service information:
www.aeg.com
Register your product for better service:
www.registeraeg.com
CUSTOMER CARE AND SERVICE
Always use original spare parts.
When contacting our Authorised Service Centre, ensure that you have the
following data available: Model, PNC, Serial Number.
The information can be found on the rating plate.
Warning / Caution-Safety information
General information and tips
Environmental information
Subject to change without notice.
1. SAFETY INFORMATION
Before the installation and use of the appliance, carefully
read the supplied instructions. The manufacturer is not
responsible for any injuries or damage that are the result
of incorrect installation or usage. Always keep the
instructions in a safe and accessible location for future
reference.
ENGLISH 3
1.1 Children and vulnerable people safety
• This appliance can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning the use of the appliance in a
safe way and understand the hazards involved.
• Children between 3 and 8 years of age and persons
with very extensive and complex disabilities shall be
kept away from the appliance unless continuously
supervised.
• Children of less than 3 years of age should be kept
away from the appliance unless continuously
supervised.
• Do not let children play with the appliance.
• Keep all packaging away from children and dispose of
it appropriately.
• Keep detergents away from children.
• Keep children and pets away from the appliance when
the door is open.
• Children shall not carry out cleaning and user
maintenance of the appliance without supervision.
1.2 General Safety
• Do not change the specification of this appliance.
• This appliance is intended to be used in household and
similar applications such as:
– staff kitchen areas in shops, offices and other
working environments;
– farm houses;
– by clients in hotels, motels, bed & breakfast and
other residential type environments;
– areas for communal use in blocks of flats or in
launderettes.
• Do not exceed the maximum load of 10 kg (refer to the
"Program chart" chapter).
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• The operating water pressure at the water entry point
from the outlet connection must be between 0.5 bar
(0.05 MPa) and 8 bar (0.8 MPa).
• The ventilation opening in the base must not be
covered by a carpet, mat, or any floor covering.
• The appliance must be connected to the water mains
using the new supplied hose sets, or other new hose
sets supplied by the Authorised Service Centre.
• Old hose sets must not be reused.
• If the mains power supply cable is damaged, it must
be replaced by the manufacturer, its Authorised
Service Centre or similarly qualified persons to avoid
an electrical hazard.
• Before any maintenance operation, deactivate the
appliance and disconnect the mains plug from the
socket.
• Do not use high pressure water sprays and/or steam
to clean the appliance.
• Clean the appliance with a moist cloth. Use only
neutral detergents. Do not use abrasive products,
abrasive cleaning pads, solvents or metal objects.
2. SAFETY INSTRUCTIONS
2.1 Installation
The installation must comply
with relevant national
regulations.
• Remove all the packaging and the
transit bolts.
• Keep the transit bolts in a safe place.
If the appliance is to be moved in the
future they must be reattached to lock
the drum to prevent an internal
damage.
• Always take care when moving the
appliance as it is heavy. Always use
safety gloves and enclosed footwear.
• Follow the installation instructions
supplied with the appliance.
• Do not install or use a damaged
appliance.
• Do not install or use the appliance
where the temperature can be less
than 0°C or where it is exposed to the
weather.
• The floor area on which the appliance
is to be installed must be flat, stable,
heat resistant and clean.
• Make sure that there is air circulation
between the appliance and the floor.
• Do not install the appliance directly
above a floor drain.
• Adjust the feet to have the necessary
space between the appliance and the
flooring.
• Do not install the appliance where the
appliance door cannot be fully
opened.
• Do not put a container to collect
possible water leakage under the
appliance. Contact the Authorised
Service Centre to ensure which
accessories can be used.
ENGLISH 5
2.2 Electrical connection
WARNING!
Risk of fire and electric
shock.
• The appliance must be earthed.
•
Always use a correctly installed
shockproof socket.
• Make sure that the parameters on the
rating plate are compatible with the
electrical ratings of the mains power
supply.
• Do not use multi-plug adapters and
extension cables.
• Make sure not to cause damage to
the mains plug and to the mains
cable. Should the mains cable need to
be replaced, this must be carried out
by our Authorised Service Centre.
• Connect the mains plug to the mains
socket only at the end of the
installation. Make sure that there is
access to the mains plug after the
installation.
• Do not touch the mains cable or the
mains plug with wet hands.
• Do not pull the mains cable to
disconnect the appliance. Always pull
the mains plug.
2.3 Water connection
• Do not cause damage to the water
hoses.
• Before connection to new pipes, pipes
not used for a long time, where repair
work has been carried out or new
devices fitted (water meters, etc.), let
the water flow until it is clean and
clear.
• Ensure that there are no visible water
leaks during and after the first use of
the appliance.
• Do not use an extension hose if the
inlet hose is too short. Contact the
Authorised Service Centre for the
replacement of the inlet hose.
• When unpacking the appliance, It is
possible to see water flowing from the
drain hose. This is due to the testing
of the appliance with the use of water
in the factory.
• You can extend the drain hose to
maximum 400 cm. Contact the
Authorised Service Centre for the
other drain hose and the extension.
•
Make sure that there is access to the
tap after the installation.
2.4 Use
WARNING!
Risk of injury, electric shock,
fire, burns or damage to the
appliance.
• Follow the safety instructions on the
detergent packaging.
• Do not put flammable products or
items that are wet with flammable
products in, near or on the appliance.
• Do not wash fabrics which are heavily
soiled with oil, grease or other greasy
substances. It can damage rubber
parts of the washing machine.
Prewash such fabrics by hand before
loading them into the washing
machine.
• Do not touch the glass door while a
program operates. The glass can get
hot.
• Make sure that all metal objects are
removed from the laundry.
2.5 Internal lighting
WARNING!
Risk of injury.
• Concerning the lamp(s) inside this
product and spare part lamps sold
separately: These lamps are intended
to withstand extreme physical
conditions in household appliances,
such as temperature, vibration,
humidity, or are intended to signal
information about the operational
status of the appliance. They are not
intended to be used in other
applications and are not suitable for
household room illumination.
•
Visible LED radiation, do not look
directly into the beam.
• To replace the internal lighting,
contact the Authorised Service
Centre.
2.6 Service
• To repair the appliance contact the
Authorised Service Centre.
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• Use original spare parts only.
2.7 Disposal
WARNING!
Risk of injury or suffocation.
• Disconnect the appliance from the
mains electrical and water supplies.
• Cut off the mains electrical cable
close to the appliance and dispose of
it.
• Remove the door catch to prevent
children or pets from becoming
trapped in the drum.
• Dispose of the appliance in
accordance with local requirements
for the disposal of Waste Electrical
and Electronic Equipment (WEEE).
3. PRODUCT DESCRIPTION
3.1 Special features
Your new washing machine meets all
modern requirements for an effective
treatment of laundry with low water,
energy and detergent consumption and
proper care of fabric.
• The interactive touch screen display
makes the setting and the use of the
appliance more immediate and
agreeable.
• The Wi-Fi connection and Remote
Start enable you to start a cycle, to
interact with your washing machine
and to check the washing cycle status
in remote control.
• The SoftWater Technology acts as
water softener and removes harsh
minerals from the inlet water and
supplies soft water for the washing.
Wash after wash, fabric stiffness,
shrinkage and colour fading are
prevented.
• The Oko-Mix technology has been
designed to protect the fabric fibres
thanks to different pre-mixing phases
that dissolves first the detergent and
then fabric softener in the water
before they are distributed in the
laundry. So every fibre is reached and
cared for.
• Thanks to the Weight Sensors the
appliance can detect the weight of
your load and advise on how much
detergent you need to achieve the
best results without waste.
• The ProSense technology adjusts
automatically the program duration to
the laundry in the drum to achieve
perfect washing results in the
minimum possible time.
• The steam has a quick and easy way
to refresh the clothes. The gentle
steam programs remove odours and
reduce creases in dry fabrics so they
need little ironing.
The Plus Steam option, finishes every
cycle with gentle steam that relaxes
the fibres and reduces fabric creasing.
Ironing will be easier!
• The Stains option pre-treats stubborn
stains optimizing the effectiveness of
the stain remover.
ENGLISH 7
3.2 Appliance overview
1 2 3
9
5
6
7
4
10
8
11 12
1
Worktop
2
Detergent dispenser and salt
compartment
3
Control panel
4
Door handle
5
Rating plate
6
Internal light
7
Drain pump filter
8
Feet for levelling the appliance
9
Drain hose
10
Inlet hose connection
11
Mains cable
12
Transit bolts
13
Hose support
3.3 Detergent dispenser and
salt compartment
Always follow the
instructions that you find on
the packaging of the
detergent products. Anyway,
we recommend not to
exceed the maximum
indicated level in each
compartment ( ).
M
ax
▼
M
a
x
▼
Ma
x
▼
Salt
Salt
Compartment for washing phase:
powder detergent, stain remover.
When using liquid
detergent, make sure
that the special
container for liquid
detergent is inserted.
Refer to 'Filling the
detergent and
additives' in 'Daily
Use' chapter.
Compartment for liquid additives
(fabric conditioner, starch).
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Salt
Compartment for salt.
Read carefully 'The
Water Softener
technology (Soft
Water)'.
Maximum level for detergent/
additives quantity.
When selecting a prewash
phase, put the detergent/
additive in a dosing ball
inside the drum.
After a washing cycle, if
necessary, remove any
detergent residue from the
detergent dispenser.
4. TECHNICAL DATA
Dimension Width/ Height/ Depth/ To‐
tal depth
600 mm/ 850 mm/ 630 mm/ 660 mm
Electrical connection Voltage
Overall power
Fuse
Frequency
220 - 240 V
2200 W
10 A
50 Hz
Level of protection against ingress of solid particles
and moisture ensured by the protective cover, ex‐
cept where the low voltage equipment has no pro‐
tection against moisture
IPX4
Water supply pressure Minimum
Maximum
0.5 bar (0.05 MPa)
8 bar (0.8 MPa)
Water supply
1)
Cold water
Maximum Load Cotton 10 kg
Spin Speed Maximum 1600 rpm
1)
Connect the water inlet hose to a water tap with a 3/4'' thread.
5. INSTALLATION
WARNING!
Refer to Safety chapters.
5.1 Unpacking
WARNING!
Remove all the packaging
and the transit bolts before
installing the appliance.
WARNING!
Use the gloves.
1. Remove the external film. If
necessary, use a cutter.
ENGLISH 9
2. Remove the cardboard top and the
polystyrene packaging materials.
3. Remove the internal film.
4. Open the door and remove the
polystyrene piece from the door seal
and all the items from the drum.
5. Carefully put the appliance down on
its rear side.
6. Put the front polystyrene packaging
element on the floor under the
appliance.
Make sure not to damage
the hoses.
7. Remove the polystyrene protection
from the bottom.
1
2
8. Fully clean and dry the bottom of the
appliance.
CAUTION!
Do not use alcohol, solvents
or chemical products.
9. Make sure to identify the different
sizes and the positions of the sound
barriers. Refer to the illustration:
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A
B
• A (FRONT) = Front of the
appliance
• B (BACK) = Rear of the appliance
10. Remove the adhesive strip from the
silent barriers.
11. Attach the four barriers to bottom of
the appliance.
12. Refer to the illustration. Make sure
that the barriers are securely
attached.
x4
A
B
Attach the sound barriers at
a room temperature.
13. Pull up the appliance in vertical
position.
14. Remove the power supply cable and
the drain hose from the hose holders.
It is possible to see water
flowing from the drain hose.
This is due to the testing
with water of the appliance
in factory.
15. Remove the three bolts by using the
spanner supplied with the appliance.
16. Pull out the plastic spacers.
17. Put the plastic caps, that you find in
the user manual bag, in the holes.
We recommend that you
keep the packaging and the
transit bolts for any
movement of the appliance.
ENGLISH 11
5.2 Accessories
1 2
45 3
1
Spanner
To remove the transit bolts.
2
Plastic caps
To close the holes on the rear side of
the cabinet after the removal of the
transit bolts.
3
Sound barriers
To decrease the noise while the
appliance operates.
4
Plastic hose guide
To connect the drain hose on the
edge of a sink.
5
Anti-flood inlet hose
To connect the appliance to the
water tap and to prevent possible
leakage.
5.3 Positioning and levelling
1. Install the appliance on a flat hard
floor.
Make sure that the appliance
does not touch the wall or
other units.
2. Loosen or tighten the feet to adjust
the level.
WARNING!
Do not put cardboard, wood
or equivalent materials
below the appliance feet to
adjust the level.
x4
The appliance must be level and stable.
A correct adjustment of the
appliance level prevents the
vibration, noise and the
movement of the appliance
when in operation.
When the appliance is
installed on a plinth or a
tumble dryer is stacked on
the washing machine, use
the accessories described in
chapter 'Accessories'. Read
carefully the instructions
supplied with the appliance
and with the accessory.
5.4 The inlet hose
1. Connect the water inlet hose to the
cold water tap with 3/4" BSP thread.
If necessary, use a spanner.
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Use the hose supplied with
the appliance.
CAUTION!
Make sure that there are no
leaks from the couplings.
2. Connect the other end of the inlet
hose to the back of the appliance.
The hose can be turned in any
direction.
3. Position it toward left or right
depending on the position of the
water tap.
20º20º
45º45º
Make sure that the inlet hose
is not in vertical position.
4. If necessary, loose the ring nut to set
it in the correct position. Simply
loosen the fitting, rotate the hose and
retighten the fitting, making sure
there are no water leaks.
Do not use an extension
hose if the inlet hose is too
short. Contact the service
centre for purchasing a new,
longer hose specially
designed for this type of use.
5.5 Water-stop device
The inlet hose has a water stop device.
This device prevents water leaks in the
hose because of its natural ageing.
The red sector in the window «A» shows
this fault.
A
If this occurs, close the water tap and
contact the authorized service centre to
replace the hose.
5.6 Water drainage
The drain hose should be positioned at a
height of not less than 60 cm and not
more than 100 cm from the floor.
You can extend the drain
hose to maximum 400 cm.
Contact the authorized
service centre for the other
drain hose and the
extension.
It is possible to connect the drain hose in
different ways:
1. Make a U shape with the drain hose
and put it around the plastic hose
guide.
2. On the edge of a sink - Fasten the
guide to the water tap or to the wall.
Make sure that the plastic
guide cannot move when the
appliance drains.
ENGLISH 13
Make sure that the drain
hose end is not immersed in
the water. There may be a
return of dirty water into the
appliance.
3. To a stand pipe with vent-hole -
Insert the drain hose directly into a
drain pipe. Refer to the illustration.
The end of the drain hose
must always be ventilated ,
i.e. the inner diameter of the
drain pipe (min. 38 mm -
min. 1.5") must be larger
than the external diameter of
the drain hose.
4. If the end of the drain hose looks like
this (see the picture), you can push it
directly into the stand pipe.
5. Without the plastic hose guide, to a
sink spigot - Remove the plastic
membrane from the sink trap spigot.
6. Connect the drain hose to the spigot
and tighten it with a clamp.
ø16
1
W011
2
7. Position the hose directly to a built-in
drain pipe in the room wall and
tighten it with a clamp.
6. THE WATER SOFTENER (SOFT WATER)
6.1 Introduction
The water contains harsh minerals. The
higher the content of these minerals the
harder the water is.
Hard water can reduce the effectiveness
of the detergent, reduce the softness of
fabrics and contribute towards shrinkage
and colour fading.
This appliance is equipped with a water
softener able to provide the right degree
of water softening to preserve the fabric
integrity, colour brightness and ensuring
good wash performances at low
temperature.
The water softener should be adjusted
according to the water hardness of your
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inlet water. A correct setting allows to
achieve the best washing results and the
maximum garments protection.
To set the water softener correctly,
please refer to 'How to set the water
hardness level'.
The first time you turn the
appliance on, the touch
screen proposes different
settings: one on this is water
hardness level.
6.2 How to set the water
hardness level and activate
Water Softener
The appliance allows you to chose
between 7 levels corresponding to 7
different ranges of water hardness.
Depending on the country, the water
hardness is expressed in equivalent
scales: e.g. French degrees (°f), German
degrees (°d), English degrees (°e),
mmol/l and ppm.
If necessary, please contact your local
water authority to check the water
hardness in your area.
Check in the "Water hardness levels"
table which is the proper level.
To set the water hardness level:
1.
2.
Press the On/Off button for a few
seconds to activate the appliance.
Wait until the program screen
appears and scroll up and down the
list to find Settings.
3. Tap on to enter the setting list.
Settings
Machine Clean
Sp
in
OKOPower
ColourPro
4. Scroll the list up and down to find
Water Hardness.
5.
Tap on the Water Hardness bar.
6. Scroll the level list right and left to
chose the proper level.
Buzzer
Water Hardness
6
OFF
7>
<5
6
<Programs
Info
7. Tap on the Water Hardness bar to
exit and to confirm the chosen level.
8.
Scroll up and down the setting list to
find the Water Softener bar and tap
on it to enter.
Water Softener
Wash
>
<
Wash
<Programs
Info
9. Scroll the bar right and left to chose:
•
Wash: the water softener acts
during washing phase only. This
setting satisfies most of the use
condition.
• Wash & Rinse: if the inlet water is
particularly hard (6 and 7 levels),
we suggest to set the water
softener also during rinsing phase
to preserve the fabric softness.
ENGLISH 15
This setting increases
the salt consumption.
• OFF: to deactivate the water
softener.
Water hardness levels
Levels
Levels as indi‐
cated on the
tester
1)
Water hardness range
°f
(French
degrees)
°d
(German
degrees)
°e
(English
degrees)
mmol/l ppm
1 C01 ≤5 ≤3 ≤ 4 ≤0.5 ≤ 50
2 C02 6 - 13 4 - 7 5 - 9 0.6 - 1.3 60 - 130
3 C03 14 - 21 8 - 11 10 -15 1.4 - 2.1 140 - 210
4
2)
C04 22 - 29 12 - 16 16 - 20 2.2 - 2.9 220 - 290
5 C05 30 - 37 17 - 20 21 - 26 3.0 - 3.7 300 - 370
6 C06 38 - 45 21 -25 27 - 32 3.8 - 4.5 380 - 450
7 C07 ≥46 ≥26 ≥33 ≥4.6 ≥460
1)
If supplied with the appliance.
2)
Factory setting, able to satisfy most of the use conditions.
6.3 Pouring salt
The water softener function acts through
special resins present in the appliance.
To regenerate the resins and make them
ready to soften the water pour a special
salt in the compartment
Salt
:
1. Open the detergent dispenser.
M
ax
▼
M
a
x
▼
Ma
x
▼
Salt
2. Open the compartment
Salt
.
Max
▼
M
a
x
▼
Max
▼
3. Pour the special salt.
Max
▼
Max
▼
Max
▼
SALT
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4. Close the salt compartment and the
detergent dispenser.
Regularly check if there is
enough salt.
The compartment
Salt
can contain about
600 gr of salt that are sufficient for about
two months if the default water hardness
level (C04
) is set and the water softener
is activated during wash phase only. A
different water hardness level or different
setting may increase or decrease the salt
consumption. Refer to 'How to set the
water hardness level' and 'How to set the
water softener also during rinse phase'.
The display shows the message Top up
salt at the end of a cycle when
compartment
needs to be refilled with
salt, even if a little salt still remains.
WARNING!
Pour the salt in the
compartment
Salt
only.
WARNING!
Do not put anything but salt
in the compartment
Salt
. If
any other detergent/additive
is poured inadvertently in
this compartment, please
refer to 'Eliminating
detergent or other additives
from salt compartment' in
'Troubleshooting' chapter.
Only use special salt for
dishwasher and/or washing
machine. The proper salt
can be ordered from the web
site!
Other types of salts are less
efficient and over time could
damage the water softener
technology permanently.
Do
not use fine salt!
The appliance works
normally even without salt,
but without exploiting its full
potential. If you use the
appliance without salt for a
long time, once the salt is
finally refilled, the water
softener function is
completely restored after a
few long washing cycles.
6.4 Water softener regeneration
After a few cycles, the appliance may
need to regenerate the water softener.
The regeneration process is
automatically ensured when running
programs such as Cottons and
Synthetics routinely, even if the program
duration is reduced by taping the Time
Save button once.
The regeneration process is
automatically ensured when running
programs such as Cottons and
Synthetics routinely.
Other programs may perform the
regeneration process automatically,
when settings and conditions allow it.
If you usually run very short
cycles, the regeneration
process may not occur: you
could see that salt has not
been used, since it is
consumed during
regeneration phase only.
To ensure the regeneration
process run a Cottons or a
Synthetics program once a
week or every two weeks at
least.
ENGLISH 17
7. CONTROL PANEL
7.1 Control panel description
Start/Pause
32
4
1
1
On/Off button (On/Off)
2
Program dial
3
Touch screen
4
Start/Pause button (Start/Pause)
8. FIRST TIME START-UP
Each time you turn the appliance on, the
Start-up Screen appears on the touch
screen.
AEG
13.45
The first time you turn the appliance on,
after the Start-up Screen you are guided
through the initial setup procedure.
8.1 Language setup
1. Scroll the language list to find the
desired language and hold the
desired language pressed to set it.
1/4
Svenska
English
Deutch
I
taliano
Francais
Language
SV
D
E
EN
IT
F
R
2. The following screen pops up:
• tap on OK to confirm the
language:
• tap on Change to change it.
Change
OK
You’ve selected:
English
2/4
Language
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8.2 Time setup
1.
Scroll the hour and minute bars to
the right or to the left to set the
current time.
Set Clock
13:45
46>
14>
<44
<12
45
min
13
h
3/4
Info
2. Tap on the Set Clock bar to set the
time.
Set Clock
13:45
46>
14>
<44
<12
45
min
13
h
3/4
Info
3. The following screen pops up:
•
tap on OK to confirm the set time.
• tap on Change to change it.
Change
OK
Current time:
13:45
4/4
Set Clock
8.3 More settings
After you set the time, the More settings
screen pops up.
Later
Set
More settings to get the best results
from this machine will follow. Set
them now?
More Settings
If you tap on Later, the program list
screen appears and you can set the
desired program.
Cottons
ColourPro
O
KOPower
3h01min
Cottons Eco
S
ynthetics
More
1200
40°
If you tap on Set, proceed with next
settings.
8.4 Water Hardness
The display suggests to set the proper
water hardness level to improve the
washing results.
The following window pops up.
Change
OK
Select water hardness for best results.
Keep default setting?
Water Hardness
• Tap on OK to confirm the default
setting.
1. Tap on Change to enter the Water
Hardness submenu.
Buzzer
Water Hardness
4
Long
5>
<3
4
Info
2. Scroll the level list right or left to set
the desired water hardness level.
3.
Tap on the Water Hardness bar.
The following window pops up.
Change
OK
4
Water hardness is set to
Water Hardness
ENGLISH 19
4. Tap on OK to confirm or on Change
to change the level.
8.5 Detergent Dosing
You can set the average quantity of
detergent suggested on the detergent
packaging.
Later
Set
Advise on detergent level for best
results. Set now or later?
Detergent advice
1. Tap on Set. The following window
pops up.
Later
OK
Set detergent dose for full load in
10 kg machine. Refer to detergent
packaging for recommended dosage
Detergent advice
2. Tap on OK to enter the Detergent
Dosing menu.
3. Tap on the Detergent Type 1 or
Detergent Type 2 bar.
Detergent Dosing
OFF
Info
Detergent Type 1
Detergent Type 2
4. Scroll the submenu bar right or left to
set the detergent dosage in ml that
matches with the average dosage
suggested on the detergent
packaging.
Detergent Type 1
OFF
Info
60>
<40
50
ml
5. Tap on the Detergent Type 1 bar.
The following window pops up. Tap
on OK to confirm your choice.
Change
OK
50
You’ve selected:
Detergent advice
8.6 Wi-Fi
The startup ends with following dialog
window.
OK
Settings complete. To connect your
machine to WiFi, see instructions in
user manual
OK
Refer to the "Wi-Fi Connectivity setup"
section in the "Settings" chapter.
9. TOUCH SCREEN
Each time you turn the appliance on, the
Start-up Screen appears on the touch
screen.
AEG
13.45
www.aeg.com20
After a few seconds, the program list
screen appears proposing Cottons as
default program.
Cottons
ColourPro
O
KOPower
3h01min
Cottons Eco
S
ynthetics
More
1200
40°
If you don't scroll the program list up
and down, in a few seconds the
program summary screen appears. To
return to the program list screen just tap
on the program name (e.g. Cottons).
Cottons
Max 10 Kg
1
h07min
More
1200
40°
The summary screen shows:
• Program maximum load,
program name.
Cottons
Max 10 Kg
1
h07min
More
1200
40°
• Program duration. If selected, this
area can also show the delayed start
or the Time Save symbol.
Cottons
Max 10 Kg
1
h07min
More
1200
40°
• The currently selected options. The
shortcut allows to enter the
additional option menu.
Cottons
Max 10 Kg
1
h07min
More
1200
40°
When a shortcut is visible on
the summary screen, it is
possible to enter an option/
setting menu by just tapping
on the relevant shortcut.
The different option/setting menus can
be scrolled:
•
up and down, or
• right or left.
To set some options or settings it is
sufficient to change the status from OFF
to ON just tapping on the relevant bar.
Programs, options and
settings can also be set by
turning the program dial
and in horizontal submenus
the desired choice can be
set just tapping on the
arrows < or >.
ENGLISH 21
10. WI-FI CONNECTIVITY SETUP
This chapter describes how to connect
the smart appliance to the Wi-Fi network
and to link it to mobile devices.
By this functionality you can receive
notifications, control and monitor your
appliance from your mobile devices.
To connect the appliance to enjoy the full
range of features and services you need:
• Wireless network at home with
internet connection enabled.
•
Mobile device connected to wireless
network.
Frequency 2.412 - 2.472 GHz
for European mar‐
ket
Protocol IEEE 802.11b/g/n
two stream radio
Max Power <20 dBm
10.1 Installing and configuring
AEG Home app
AEG Home allows you to
control your laundry through
a mobile device.
It contains a large number of
programs, useful features
and product information
tailored perfectly to the
appliance.
Through the app you can
select the programs already
available from the appliance
control panel, plus unlock
additional programs
available only from a mobile
device Additional programs
can change over the time
along with new versions of
the app.
It's personalized laundry care
- all from your mobile device.
When connecting the appliance to the
application, stand near it with your smart
device.
Make sure that your smart device is
connected to the wireless network.
1. Go to the App Store on your smart
device.
2. Download and install the AEG Home
app.
3. Make sure you started a Wi-fi
connection in the appliance. If not,
read the next paragraph 'Configuring
the appliance wireless connection'.
4. Start the application. Select the
country and language and login with
Your email and password. If you do
not have an account, create a new
one following the instructions in AEG
Home.
5. Follow the instructions on the App for
the appliance registration and
configuration.
A message appears on the appliance
display to confirm that the configuration
was successful.
10.2 Configuring the appliance
wireless connection
1. In the program list screen, tap on
the shortcut to enter the setting
menu.
2. Tap on the Wi-Fi bar to switch the
connection on .
A pop-up message will appear, the icon
starts flashing and wireless module
begins starting up. It may take about 2
minutes before it is ready.
Cancel
Starting up
This might take up to 2 minutes.
H
ave your App ready
Wi-Fi
When the wireless module is ready, a
pop-up message will appear to inform
you, that the access point will be open
www.aeg.com22
for about 3 minutes.
Cancel
Trying to connect to App
Access point will be open for 3
minutes.
Wi-Fi
3. Configure the AEG Home app on
your smart device.
4.
If the connectivity is configured, a
message appears on the appliance
display to confirm that the
configuration was successful.
OK
Wi-Fi
Connected!
Signal strenght is good, 4/5
5. Tap on OK to get back to the
machine settings list.
6. Tap on Programs to get back to
the program list screen.
Switching the wireless
connection off
1. In the program list screen, tap on
the shortcut to enter the setting
menu.
2. Tap on the Wi-Fi bar, and a new
menu is shown.
3. Tap on Turn off .
Removing the wireless
credentials
1. In the program list screen, tap on
the shortcut to enter the setting
menu.
2. Tap on the Wi-Fi bar, and a new
menu is shown.
3. Tap on Reset network.
10.3 Remote Start Mode
You can start and stop a washing
program remotely.
When the App is installed and the
wireless connection is complete, the
Remote Start Mode option will appear
among the available options of each
program.
To activate the remote start:
1. In the program list screen, select
the desired program.
2. When the program summary
screen appears, tap on More to
enter the option list.
3. Tap on the Remote Start Mode bar to
activate it (ON status). The following
message pops up:
Cancel
Please press Start
To activate Remote Start Mode
Remote Start Mode
<Ba
ck
4. Press the Start/Pause button to
activate the Remote Start Mode.
The indicators and appear on the
program summary screen and the
door is locked.
If the door is open, the
Remote Start Mode is
deactivated.
If you pause or stop the
cycle remotely, the door
remains locked. To unlock
the door, you should be in
front of the appliance and
press the Start/Pause. To
avoid accidental unlocking of
the doors, the Child Lock
option can be activated.
WARNING!
If the temperature and level
of the water in the drum are
too high and/or the drum still
rotates you cannot open the
door.
10.4 Over-the-air update
The App may propose an update for your
appliance.
The update is accepted via App only.
ENGLISH 23
If a program is running, the App notifies
that the update will start at the end of the
program.
During the update, the appliance shows
in the display.
Do not switch off or unplug the appliance
during update.
The appliance will usable again at the
end of the update, without any
notification about successful update.
If an error occurs, the appliance shows
in the display: just press any
buttons or turn the knob to return to
normal use.
11. BEFORE FIRST USE
During installation or before
first use you may observe
some water in the appliance.
This is a residual water left
in the appliance after a full
functional test in the factory
to ensure the appliance is
delivered to customers in
perfect working order and is
no cause for concern.
1. Make sure that all transit bolts have
been removed from the appliance.
2.
Make sure that the electrical power is
available and the water tap is open.
3. Remove the folded tag in the
detergent compartment marked by
. This tag suggests to use the
right amount of detergent or softener
for avoiding overdosing.
M
ax
▼
M
a
x
▼
Ma
x
▼
Salt
4. Make sure that there is salt in the
compartment marked by
Salt
and set
the proper water hardness level.
Refer to "How to set the water
hardness level".
5.
Pour 2 litres of water into the
detergent compartment marked by
.
This action activates the drain system.
6. Set and start a program for cotton
at the highest temperature without
any detergent and laundry in the
drum.
www.aeg.com24
12. PROGRAMS
12.1 Program Chart
All washing programs benefit from the softened water, if the water
softener is active.
Washing programs
Program Program description
Washing programs
OKOPower
Cotton and fast-coloured synthetic items. Complete washing
program that, in only 59 minutes, washes the daily soiled
laundry intensively and ensures a good washing performance
in a short time.
ColourPro Coloured cottons and synthetics. Low-temperature cycle for a
greater colour protection keeping good cleaning results thanks
to softened water. To get the best care of your fabrics, we rec‐
ommend not to fill the drum completely.
Cottons White cotton and coloured cotton. Normally, heavily and lightly
soiled items.
Cottons Eco White cotton and coloured cotton. Normally, heavily and lightly
soiled items.
Synthetics Synthetic items or mixed fabric items. Normally soiled items.
Delicates Delicate fabrics such as acrylics, viscose and mixed fabrics re‐
quiring gentler washing. Normally and lightly soiled items.
ENGLISH 25
Program Program description
Wool/Silk Machine washable wool, hand washable wool and other fabrics
with «hand washing» care symbol
1)
.
Woolmark Apparel Care - Green
The wool wash cycle of this machine has been approved by
The Woolmark Company for the washing of wool garments la‐
belled as «hand wash» provided that the garments are washed
according to the instructions issued by the manufacturer of this
washing machine. Follow the garment care label for drying and
other laundry instructions. M1361
In UK, Eire, Hong Kong and India the Woolmark symbol is a
certification trademark.
Steam program
Steam Steam program for cotton and synthetic items. Steam can
be used for dried
2)
, washed or worn once laundry. This pro‐
gram reduce creases and odours
3)
and relaxes the fibres.
When the program is completed, quickly remove the laundry
from the drum. After a steam program, ironing becomes
effortless. Do not use any detergent. If necessary, remove
stains by washing or using localized stain removal. Steam pro‐
grams do not perform any hygienic cycle. Do not set a Steam
program with these types of items:
• Items that are not suitable for tumble drying.
• Items with label "Dry clean only".
Washing programs
20min 3kg Cotton and synthetic items lightly soiled or once worn.
www.aeg.com26
Program Program description
Outdoor
Do not use fabric softener and make sure that
there is no softener residue in the detergent
dispenser.
Outdoor clothing, technical, sport fabrics, waterproof and
breathable jackets, shell jackets with a removable fleece or in‐
ner insulation. The recommended laundry load is 2.5 kg. This
program can also be used as water-repellent restoring cycle,
specifically tailored for treating clothes with a hydropho‐bic
coating. To perform the water-repellent restoring cycle, pro‐
ceed as follows:
• Pour the washing detergent in the compartment .
• Pour a special water-repellent restorer for fabric in the
drawer compartment for fabric softener .
• Reduce the laundry load to 1 kg.
To further improve the water-repellent restor‐
ing action, dry the laundry in a tumble dryer by
setting the Outdoor drying program (if avail‐
able and if the garment care label permits tum‐
ble drying).
Jeans Denim clothing and jersey items. Normal soiled. This pro‐
gram performs a gentle rinsing phase, designed for denim,
that reduces fading and does not cause washing powder resi‐
dues on the fibres.
Anti-Allergy
White cotton items. This program removes micro-organisms
thanks to a washing phase with the temperature maintained
above 60°C for several minutes. This helps remove germs,
bacteria, micro-organism and particles. An additional rinsing
phase ensures a proper removal of detergent residues and pol‐
lens/allergenic items. In this way the wash is more effective.
Rinse All fabrics, except woollens and very delicate fabrics. Program
for rinsing and spinning the laundry. The default spin speed is
the one used for cotton programs. Reduce the spin speed
accordingly to the type of laundry. If necessary, set the Extra
Rinse option to add rinses. With a low spin speed the ap‐
pliance performs delicate rinses and a short spin.
Drain All fabrics, except woollens and very delicate fabrics.
Program for draining the water left in the drum.
Spin All fabrics, except woollens and very delicate fabrics. Program
for spinning the laundry and draining the water left in the drum.
The default spin speed is the one used for cotton programs.
Reduce the spin speed accordingly to the type of laundry.
ENGLISH 27
Program Program description
Machine Clean Maintenance cycle with hot water to clean and freshen the
drum and to remove residue that may cause odour. For the
best result use this cycle once a month. Before running this cy‐
cle, remove all items from the drum. Pour a cup of chlorine
bleach or a washing machine cleaner in the washing phase
compartment. DO NOT use both together.
After the drum cleaning, run a further rinse cy‐
cle with empty drum and no detergent to re‐
move any residue of bleach.
Run this program especially when the mes‐
sage Cleaning cycle recommended pops up. If
the cleaning program is postponed, the
message keeps on popping up during next
uses until it is run.
1) During this cycle the drum rotates slowly to ensure a gentle wash. It can seem that the drum doesn't
rotate or doesn't rotate properly, but this is normal for this program.
2) If you set a Steam program with dried laundry, at the end of the cycle the laundry can be humid.
Line dry the items for about 10 minutes.
3) Steam program doesn't remove particularly intense odour.
Program temperature, maximum spin speed and maximum load
Program Default temperature
Temperature range
Maximum spin speed
Spin speed range
Maximum load
OKOPower 30 °C
60 °C - 30 °C
1600 rpm
1600 rpm - 400 rpm
5 kg
ColourPro 30 °C
30 °C - Cold
1200 rpm
1200 rpm - 400 rpm
10 kg
Cottons 40 °C
95 °C - Cold
1600 rpm
1600 rpm - 400 rpm
10 kg
Cottons Eco
1)
40 °C
60 °C - 40 °C
1600 rpm
1600 rpm - 400 rpm
10 kg
Synthetics 40 °C
60 °C - Cold
1200 rpm
1200 rpm - 400 rpm
4 kg
Delicates 30 °C
40 °C - Cold
1200 rpm
1200 rpm - 400 rpm
4 kg
Wool/Silk 40 °C
40 °C - Cold
1200 rpm
1200 rpm - 400 rpm
2 kg
Steam - - 1.5 kg
20min 3kg 30 °C
40 °C - 30 °C
1200 rpm
1200 rpm - 400 rpm
3 kg
www.aeg.com28
Program Default temperature
Temperature range
Maximum spin speed
Spin speed range
Maximum load
Outdoor
30 °C
40 °C - Cold
1200 rpm
1200 rpm - 400 rpm
2.5 kg
2)
1 kg
3)
Jeans 40 °C
60 °C - Cold
1200 rpm
1200 rpm - 400 rpm
10 kg
Anti-Allergy
60 °C
1600 rpm
1600 rpm - 400 rpm
10 kg
Rinse
-
1600 rpm
1600 rpm - 400 rpm
10 kg
Drain - - 10 kg
Spin
-
1600 rpm
1600 rpm - 400 rpm
10 kg
Machine Clean
60 °C
1200 rpm
1200 rpm - 400 rpm
-
1) This program at 40 ºC and 1600 rpm spin speed is recommended for a full load of normally soiled
cotton load and is the energy and water rating program in accordance with AS/NZS2040.2 and AS/
NZS6400.
2) Washing program.
3) Washing program and waterproofing phase.
Program options compatibility
, the dis‐When you set a washing program and enter the menu
play shows the available options only.
Child Lock, Delay Start and Memory are selectable with all
programs.
Time Save
1)
Spin Speed
Rinse & Hold
Silent
Eco
2)
Stains
3)
Prewash
Soak
Extra Rinse
Plus Steam
3)
Soft Plus
Anti-crease
Steam Level
OKOPower ■ ■ ■ ■ ■
ColourPro ■ ■ ■ ■ ■ ■ ■ ■
Cottons ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Cottons Eco ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
ENGLISH 29
Time Save
1)
Spin Speed
Rinse & Hold
Silent
Eco
2)
Stains
3)
Prewash
Soak
Extra Rinse
Plus Steam
3)
Soft Plus
Anti-crease
Steam Level
Synthetics ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Delicates ■ ■ ■ ■ ■ ■ ■ ■
Wool/Silk ■ ■
Steam ■
20min 3kg ■ ■
Outdoor ■ ■ ■ ■
Jeans ■ ■ ■ ■ ■ ■ ■ ■ ■ ■
Anti-Allergy ■ ■ ■ ■ ■ ■ ■ ■
Rinse ■ ■ ■ ■
Drain
Spin ■
Machine
Clean
■
1)
If you set the shortest duration, we recommend that you decrease the load size. It is possible to fully
load the appliance, however the washing results can be less satisfactory.
2)
This option is not available with a temperature lower than 30 °C.
3)
This option is not available with temperature lower than 40 °C.
13. OPTIONS
13.1 Introduction
When you enter the menu
More, the display will
show only the options
available for the program
set.
Cottons
Max 10 Kg
1
h07min
More
1200
40°
When an option shortcut is
on the program summary
screen, just tap on it to enter
the relevant option submenu
directly.
www.aeg.com30
To turn an option on/off or to enter the
option submenu, tap on the option bar.
To exit the option submenu, tap on the
option bar again.
Stains
Extra Rinse
<Cottons
1/2
+1
+2>
<OFF
+1
2h24min
To return to the program summary
screen, tap on the program bar.
Child Lock
Delay Start
Time Save
Temperature
Spin Speed
<Cottons
1h07min
0:00
OFF
OFF
40
°
1200
13.2 Child Lock
With this option you can prevent the
children from accidentally operating the
appliance.
To activate this option:
• Tap on the Child Lock bar, the
appliance goes back to program
summary screen automatically and
the shortcut comes on.
You can activate this option:
• After you have pressed the Start/
Pause button: Start/Pause button and
the touch screen are deactivated. It is
possible to turn the appliance off by
means of the On/Off button.
• Before pressing the Start/Pause
button: the appliance cannot start.
The appliance keeps the
selection of this option after
you switch it off.
To deactivate this option:
• Keep the shortcut pressed for 3
seconds until it
goes off.
If the shortcut is on, you
can activate this option by
tapping on the shortcut
without entering the More
menu. Refer to "Shortcuts"
in chapter "Settings
".
13.3 Delay Start
With this option you can delay the start of
a program to a more convenient time.
1. Tap on the Delay Start bar to enter
the submenu.
2. Scroll left or right the hour and/
minute bars to set the desired delay
start.
When you return to program summary
screen, the indicator and the set
delay time appear alternating with the
indicator and the programme
duration.
After touching the Start/Pause button,
the appliance begins the countdown and
the door is locked.
13.4 Time Save
With this option you can decrease the
program duration (OFF= normal program
duration).
1. Tap on the Time Save bar to enter
the submenu.
2. Scroll the submenu bar right to set:
• Quick option (Mid): if your laundry is
normally or lightly soiled, it may be
advisable to shorten the washing
program.
• Extra Quick option (Max): in case of
smaller load.
When you return to program summary
screen, the indicator Quick or
Extra Quick appears replacing the
indicator and the program duration is
updated.
13.5 Temperature
When you select a washing program,
the appliance automatically proposes a
default temperature.
ENGLISH 31
1. Tap on the Temperature bar to enter
the submenu.
2. Scroll the submenu bar to set the
desired temperature.
Cold= Cold
wash.
When you return to program summary
screen, the set temperature will be
shown.
13.6 Spin Speed
When you set a program, the appliance
automatically selects the maximum spin
speed.
1. Tap on the Spin Speed bar to enter
the submenu.
2. Scroll the submenu bar right or left
to:
• Decrease the spin speed;
The display shows only
the spin speeds available
for the set program.
• or activate the Rinse & Hold option ;
When you return to programme
summary screen, the indicator shows
up.
The water of the last rinse is not
drained out to prevent the fabrics from
creasing. The washing programme
ends with water in the drum and the
final spin phase is not performed. The
door stays locked.
The drum turns regularly to reduce
creasing. You must drain the water to
unlock the door.
Touch the Start/Pause button: the
appliance performs the spinning
phase and drains the water.
• or activate the Silent option.
When you return to programme
summary screen, the indicator will
be on.
All spinning phases (intermediate spin
and final spin) are suppressed and the
programme ends with water in the
drum. This helps to reduce creasing.
As the programme is very quiet, it is
suitable for use at night time when
cheaper electricity tariffs are available.
In some programs the rinses are
performed with more water. The door
stays locked.
The drum turns regularly to reduce
creasing. You must drain the water to
unlock the door.
Touch the Start/Pause button: the
appliance performs the draining
phase only.
The appliance empties the
water out automatically after
approximately 18 hours.
13.7 Eco
Set this option for slightly or normally
soiled items washed at 30°C or higher
temperatures.
Tap on the Eco bar to turn the option on.
The appliance decreases the washing
temperature and extends the washing
time to obtain a good washing efficiency
by saving energy.
When you return to program summary
screen, the shortcut will be on.
13.8 Stains
1. Tap on the Stains bar to enter the
submenu.
2. Tap on the bar of the option you want
to set:
• Stains
Select this option to pre-treat heavily
soiled or stained laundry using stain
remover.
Pour the stain remover into
compartment . The stain remover
is pre-mixed and heated with
detergent in order to improve its
effectiveness.
This option can increase
the program duration.
This option is not
available with a
temperature lower than
40 °C.
• Prewash
Use this option to add a prewash
phase at 30 °C before the washing
phase.
This option is recommended for
heavily soiled laundry, especially if
containing sand, dust , mud and other
solid particles.
www.aeg.com32
Put the detergent for
prewash in a dosing ball
inside the drum.
This option can increase
the program duration.
• Soak
Use this function for heavy soiled
garments. The appliance soaks the
laundry at 30°C for about half an hour
before washing.
When you return to program summary
screen, the shortcut will be on.
13.9 Extra Rinse
With this option you can add up to 3
rinses accordingly to the selected
washing programs.
Useful for people allergic to detergents
and with sensitive skin.
1. Tap on the Extra Rinse bar to enter
the option submenu.
2. Scroll the bar right to add from 1, 2 or
3 additional rinses (OFF= no
additional rinse).
When you return to program summary
screen, the shortcut will be on. The
dots indicate the number of additional
rinses selected.
This option increases the
program duration.
If the Extra Rinse is set as a
default option and you select
a compatible washing
program, the touch
screen will show . In this
case, by setting the Extra
Rinse option , it is possible
to add just one rinse .
13.10 Plus Steam
This option adds a steam phase followed
by a short anti-crease phase at the end
of the washing program.
The steam phase reduces fabric
creasing and facilitates the fabric ironing.
Tap on the Plus Steam bar to activate
the option (ON status).
This option can increase the
program duration.
A small laundry load helps to
reach better results.
When you return to program summary
screen, the shortcut will be on.
13.11 Soft Plus
Set the Soft Plus option to optimise the
fabric softener distribution and improve
the fabric softness.
It is suggested when using the fabric
softener and especially when the drum is
full and the laundry is very soiled.
This option increases slightly
the program duration.
Tap on the Soft Plus bar to activate the
option (ON status).
When you return to program summary
screen, the shortcut will be on.
13.12 Anti-crease
When this option is set, at the end of the
cycle the drum performs smooth
movements for about 30 minutes to
favour the garments softness.
Tap on the Anti-crease bar to activate
the option (ON status).
When you return to program summary
screen, the shortcut will be on.
13.13 Steam Level
With this option you can change the
steam level depending on the laundry
size.
1. Tap on the Steam Level bar to enter
the submenu.
2. Scroll the list right or left to set one of
the following levels:
• Minimum
• Medium
• Maximum
This is available with the Steam
program only.
ENGLISH 33
13.14 Memory
With this option it is possible to save the
two most used washing programs.
To save your favourite programs:
1. First set the washing program and
the desired options.
2. Tap on the Memory bar to enter the
submenu.
3. Tap on the Memory 1 or Memory 2 to
save the set program. The status will
change from Empty to In Use .
When you return to program list
screen, the M1 or M2 will be on next to
the program name when you set it.
Afterwards, each time you
turn the appliance on, the
M1 and/or M2 programs
appear among the first five
programs automatically
proposed by the appliance
and you can set them in the
program list screen directly.
Cottons
M1
Cottons
Se
ttings
1h07min
Cottons Eco
Synthetics
More
1200
40°
To change a saved program:
1. First set the washing program and
the desired options.
2. Tap on the Memory bar to enter the
submenu.
3. Tap on the Memory 1 or Memory 2
bar with In Use status. A message pops
up asking if you want to empty or
replace the saved program.
4. Tap on Replace.
To cancel a saved program:
1. Tap on the Memory bar to enter the
submenu.
2. Tap on the Memory 1 or Memory 2
bar. A message pops up asking if
you want to empty or replace the
saved program.
3. Tap on Empty. M1 or M2 will
disappear in the program list
screen.
13.15 Remote Start Mode
The remote start is available
after you have completed
the App installing and
downloading and appliance
wireless connection. Refer to
"Wi-Fi Connectivity setup"
chapter.
With this option you can start a washing
program remotely.
Tap on the Remote Start Mode bar to
activate it.
When you return to program summary
screen, the shortcut will be on and the
door will be locked.
If Remote Start Mode is
activated, the Stand-by
function doesn't deactivate
the appliance.
14. DAILY USE
WARNING!
Refer to Safety chapters.
14.1 Using weight sensors
For a correct use of the
weight sensor, the drum
must be empty when
activating the appliance.
Set the program
BEFORE you put the
laundry in the drum.
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14.2 Before activating the
appliance
1. Make sure that the mains plug is
connected to the mains socket.
2. Make sure that the water tap is open.
14.3 Activating the appliance
and setting a program
Press the On/Off button to turn the
appliance on.
A short tune sounds (if activated). The
appliance proposes Cottons as default
program.
The led of Start/Pause button flashes.
14.4 Stand-by function
The Stand-by function automatically
deactivates the appliance to decrease
the energy consumption when:
• You do not use the appliance for 5
minutes before pressing the Start/
Pause button and turning the
appliance on.
Press the On/Off button to activate
the appliance again.
• After 5 minutes from the end of the
washing program.
Press the On/Off button to activate
the appliance again.
The display shows the end of the last
set program.
Turn the program dial to set a new
cycle.
If you set a program or an
option that ends with water
in the drum, the Stand-by
function doesn't deactivate
the appliance to remind you
to drain the water.
If Remote Start Mode is
activated, the Stand-by
function doesn't deactivate
the appliance.
14.5 Setting a program
1.
Turn the program dial to set the
desired program.
Cottons
ColourPro
OKO
Power
3h
01min
C
ottons Eco
Synthetic
s
More
1200
4
0
Or just tap on the program name in the
program summary window to return to
the program list window and scroll the
program list up or down to set the
desired program.
2. After a few seconds the display
shows program summary screen
indicating the maximum load, the
default temperature, the maximum
spin speed and the program
duration.
3. You can tap on the Temperature bar
to change the water temperature.
4. You can tap on the Spin Speed bar
to change the spin speed or to set
Rinse & Hold or Silent option.
5. You can tap on More to enter the
menu of the additional available
options and set one or more of them.
Afterwards, the shortcuts of the set
options show up on the program
summary screen.
The message This setting is
not available
pops up in
case of wrong selection.
14.6 Loading the laundry
1. Open the appliance door.
ENGLISH 35
The weight sensor window pops up.
Cottons
0.0 kg
Ready to start
2. Shake the garments before you put
them in the drum.
3. Put the laundry in the drum, one item
at time.
On the display the weight of the laundry
is updated by steps of 0.5 kg and the
program duration is updated
accordingly when you return to the
program summary screen.
If you put in the drum more
laundry than the maximum
load, the display tells that
the suggested load has been
exceeded.
You can wash your laundry
anyway, but the water and
energy consumption
increase.
To have the best
consumption and washing
performance remove the
excess items.
The overload indication is
shown only in programs with
a maximum load lower than
the appliance maximum load.
4. Close the door. Make sure that no
laundry stays between the seal and
the door. There is a risk of water
leakage or damage to the laundry.
5. If you have already set Detergent
Type 1 or Detergent Type 2 with
average suggested dosage for the
type of detergent you are using , the
appliance recommends the detergent
quantity to pour.
Cottons
Detergent advice:
Type 1 / Type 2
60ml / 50ml
Ready to start
Refer to the "Detergent Dosing" section
in the chapter "Settings".
If you change the washing
program after closing the
door, the display may tell
you that the laundry is now
exceeding the maximum
recommended load for the
new program: open the door
and remove a few garments.
14.7 Filling the detergent and
additives
We recommend that you do
not exceed the maximum
indicated level ( ).
Please read "Detergents
type and quantity of
detergent" in "Hints and tips"
chapter.
1. Open the detergent dispenser.
M
ax
▼
M
a
x
▼
Ma
x
▼
Salt
2. Put the powder detergent in the
compartment
. If using liquid
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detergent, refer to 'Filling the liquid
detergent'.
M
ax
▼
M
a
x
▼
Ma
x
▼
Salt
3. If desired, pour the fabric softener in
the compartment .
Max
▼
Max
▼
Max
▼
Salt
4. Close the detergent dispenser.
M
ax
▼
M
a
x
▼
Ma
x
▼
Salt
Filling the liquid detergent
1. Insert the proper container for liquid
detergent.
M
ax
▼
M
a
x
▼
Ma
x
▼
Salt
2. Pour the liquid detergent in the
compartment .
M
ax
▼
M
a
x
▼
Ma
x
▼
Salt
Liq uid
Max
▼
3.
Close the detergent dispenser.
14.8 Starting a program
1. Touch the Start/Pause button to start
the program.
The related led stops flashing and stays
on.
The door is locked.
The window describing the running
program pops up, showing:
• The program name.
• The remaining time to program
end.
•
•
The progress bar.
The ProSense phase first and
then the running program
phase.
• The indicator . When it is on, it
is still possible to stop the cycle
and add clothes.
•
The door locked indicator
,
when the indicator goes off.
•
The estimated cycle end time.
• The shortcut
.
ENGLISH 37
Cottons
3h01min
Washing
Will finish at 15:42
The drain pump can operate
shortly before the appliance
fills water.
2. If necessary, tap on to enter the
option list and activate the Child Lock
option. Refer to "Child Lock
" section
in the "Options" chapter.
The shortcut shows up. Keep
pressed for about three seconds to
deactivate the Child Lock.
Starting a program with
delay start
1. Touch the Start/Pause button to start
the programme.
The related led stops flashing and stays
on.
The door is locked.
The appliance starts the countdown and
the door is locked.
Cottons
1h29min
Finished at 15:36
Starts in
Reset
2. Tap on Reset to cancel the delay
start and then touch the Start/Pause
button or wait until the countdown is
completed.
The program will start normally.
The ProSense detection
starts at the end of the
countdown.
During the cycle, the display
will inform you about each
running phase (e.g. washing,
rinsing and so on).
14.9 The ProSense load
detection
After touching the Start/Pause button:
1. The ProSense starts the laundry load
detection to calculate the real
program duration. The display shows
the message Adjusting program to
current load.
The appliance adjusts automatically
the program duration to the load to
achieve perfect washing results in the
minimum possible time. The program
duration could increase or decrease.
2. After about 20 minutes the display
shows the new program duration, the
expected program time and advise
you about the running phase.
The ProSense detection is
carried out with complete
washing programs only.
14.10 Interrupting a program
and changing the options
When the program is running, you can
change only some options:
1. Touch the Start/Pause button .
The related led start flashing.
2. Tap on to change the options.
In the option list only the available
options will be active.
3. Touch the Start/Pause button again.
The washing program continues and the
program duration can change.
14.11 Cancelling a running
program
1. Press the On/Off button to cancel the
program and to deactivate the
appliance.
2. Press the On/Off button again to
activate the appliance.
Now, you can set a new washing
program.
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If the ProSense phase is
already carried out and the
water filling is already
started, the new program
starts without repeating the
ProSense phase. The water
and the detergent are not
drained out in order to avoid
waste.
14.12 Opening the door
If the temperature and level
of the water in the drum are
too high and/or the drum still
rotates you cannot open the
door.
If is on: the water
temperature and level are
not high and it is still
possible to open the door
and add clothes.
While a program or the delay start
operates, the appliance door is locked.
1. Touch the Start/Pause button .
In the display the related door lock
indicator goes off.
2. Open the appliance door. If
necessary, add or remove the items.
3. Close the door and touch the Start/
Pause button.
The programme or the delay start
continues.
14.13 End of the program
When the programme has finished, the
appliance stops automatically. The
acoustic signals operate (if they are
active).
The display tells that the cycle is finished
and shows 0h00min.
The Start/Pause button goes off.
The door unlocks and the indicator
goes off.
1. Press the On/Off button to deactivate
the appliance.
After five minutes after the end of the
program, the energy saving function
automatically deactivates the appliance.
When you activate the
appliance again, the display
shows the end of the last
selected program. Turn the
program dial to set a new
cycle.
2. Remove the laundry from the
appliance.
3. Make sure that the drum is empty.
4. Keep the door and the detergent
dispenser slightly ajar to prevent
mildew and odours.
5. Close the water tap.
14.14 Draining water out after
end of cycle
If you have chosen a program or an
option that does not empty out the water
of the last rinse, the program is
completed, but:
• The display shows 0 min and the
Start/Pause button starts flashing.
• The drum still turns at regular
intervals to prevent the creases in the
laundry.
• The indicator is still on and the
door stays locked.
• You must drain the water to open the
door:
1. Touch the Start/Pause button:
•
If you have set
, the appliance
drains the water and spins.
• If you have set , the appliance
only drains the water.
2. If necessary, change the spin speed
proposed by the appliance: touch the
Start/Pause button to pause the
programme; tap on and then on
the Spin Speed bar.
3.
When the programme is completed
and the door locked indicator
goes off, you can open the door.
4. Press the On/Off button for a few
seconds to deactivate the appliance.
In any case, the appliance
empties the water out
automatically after
approximately 18 hours.
ENGLISH 39
15. SETTINGS
15.1 Introduction
1. In the program summary screen, just
tap on the screen to return to the
program list screen.
2. Scroll the list up or down to find
Settings.
Settings
Machine Clean
Sp
in
OKOPower
ColourPro
3. Tap on the shortcut to enter the
setting menu.
4. Scroll the setting list up or down to
find the setting you want to change.
15.2 Set Clock
To change the time:
1.
Tap on the Set Clock bar to enter the
submenu.
2.
Scroll the minute and the hour bars
right or left to set the current time.
Set Clock
01h00min
<Programs
Info
01 >
02 >
< 59
< 24
00
min
01
h
3. Tap on the Set Clock bar to return to
the machine setting list or tap on the
Programs bar to return to the
program summary screen.
15.3 Set Language
To change the language:
1. Tap on the Language
bar.
2. Scroll the language list up or down to
find the desired language and hold it
pressed.
Svenska
English
Deutch
I
taliano
Francais
Language
SV
D
E
EN
IT
F
R
<Back
3. The screen returns to the setting list
automatically. Tap on the
Programs bar to return to the
program summary screen.
15.4 Display Brightness
You can regulate the display brightness
through 5 brightness levels.
To change the display brightness:
1. Tap on the Display Brightness
bar.
2. Scroll the brightness level bar right or
left to find the desired level.
4
<Programs
Info
5 >
<
3
4
3. Tap on the Display Brightness bar to
return to the machine setting list or
tap on the Programs bar to return to
the program summary screen.
15.5 Cycle End Buzzer
A buzzer sounds at the end of a cycle.
To deactivate the buzzer or to change its
duration:
1. Tap on the Cycle End Buzzer bar.
2. Scroll the bar right or left to set the
desired set:
• OFF
• Short
• Mid
• Long
3. Tap on the Cycle End Buzzer bar
and then to the Programs bar to
return to the program summary
screen.
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If the Cycle End Buzzer is on, the screen
shows the shortcut (buzzer on) or
(buzzer off). Refer to "Shortcuts"
section in this chapter.
15.6 Water Hardness
To set the proper water
hardness level, read the
"The Water Softener
(SoftWater Technology)"
chapter carefully.
To change the water hardness:
1. Tap on the Water Hardness bar.
2.
Scroll right or left to set the proper
water level.
Buzzer
Water Hardness
6
OFF
7>
<5
6
<Programs
Info
3. Tap on the Water Hardness bar to
return to the machine setting list or
tap on the Programs bar to return to
the program summary screen.
15.7 Extra Rinse Default
With this option you can permanently
have two additional rinses each time you
switch the appliance on and if you set a
compatible program.
To activate/deactivate this option:
1. Tap on the Extra Rinse Default bar
(ON status).
2. Tap on the Programs bar to return to
the program summary screen.
If the Extra Rinse Default is active, the
screen will show and by setting the
Extra Rinse option, it will be possible to
add just one rinse .
If the Extra Rinse Default
is activated,
the screen will also show the shortcut
.
Refer to "Shortcuts" section in this
chapter.
15.8 Soft Plus Default
Set the
Soft Plus Default
to optimise the
fabric softener distribution and improve
the fabric softness. The Soft Plus option
remains permanently on.
It is suggested when using the fabric
softener and especially when the drum is
full and the laundry is very soiled.
This option increases slightly
the program duration.
To activate/deactivate this option:
1. Tap on the Soft Plus Default bar (ON
status).
2. Tap on the Programs bar to return to
the program summary screen.
If Soft Plus Default is active, the shortcut
will be on if you set a compatible
program.
15.9 Detergent Dosing
Through this setting you can save the
average detergent dosage suggested in
the detergent packaging, so the
appliance will advise you about the
necessary detergent dosage for your
cycles.
It is possible to set two types of
detergent: e.g., the value entered in
Detergent Type 1 could refer to powder
detergent and the value entered in
Detergent Type 2 could refer to liquid
detergent.
1. Tap on the Detergent Dosing.
2. Tap on the Detergent Type 1 or
Detergent Type 2 bar.
Detergent Dosing
OFF
Info
Detergent Type 1
Detergent Type 2
3. Scroll the bar right or left to set the
average detergent dosage in ml as
suggested on the detergent
packaging.
ENGLISH 41
Detergent Type 1
OFF
Info
60>
<40
50
ml
4. Tap on the Detergent Dosing bar to
return to the machine setting list or
tap on the Programs bar to return to
the program summary screen.
15.10 Water Softener
Read the "The Water
Softener (SoftWater
Technology)" chapter
carefully.
With this setting you can decide when
the water softener function should
operate:
1. Tap on the Water Softener bar.
Water Softener
Wash
>
<
Wash
<Programs
Info
2. Scroll the submenu bar right or left to
set:
• OFF: the water softener function
is deactivated.
•
Wash: the water softener function
is active during washing phase
only (factory setting).
• Wash & Rinse: the water softener
function is active during washing
and rinsing phase.
This setting increases
the salt consumption.
3. Tap on the Water Softener bar to
return to the machine setting list or
tap on the Programs bar to return to
the program summary screen.
15.11 Service
This area is reserved for the Authorized
Service.
Reserved for service
Back
Services
< OK
0 1 2 3 4
5
6
7 8 9
15.12 Shortcuts
This setting allows to bring the shortcuts
shown in the next drawing visible on the
summary screen.
To activate the shortcuts:
1.
Tap on the Shortcuts bar to open the
list of the available shortcuts.
Buzzer Shortcut
Extra Rinse Shortcut
OFF
OFF
OFF
<Back
Shortcuts
Child Lock
2. Tap on the bar of the desired
shortcut/shortcuts by changing the
status to ON.
3. Tap on <Back to return to machine
setting list and on Programs to
return to summary screen.
The shortcut shows up on bottom.
C
ottons
Max 10
Kg
3
h01min
M
o
re
12
00
40°
The shortcut appears when the
relevant option is set.
15.13 Machine Information
Here you can find a short description
about all programs, options and
settings.
To find the desired description, e.g.:
1. Tap on the Machine Information bar.
2. Tap on 1. Programs bar.
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3. Tap on Cottons bar and the relevant
description will appear.
15.14
DEFAULT
Factory Reset
Factory Reset restores the original
factory settings.
To return to the factory settings:
1.
Tap on the Factory Reset bar.
The following window pops up.
Cancel
OK
Do you want to clear all your
programmed settings?
2. Tap on OK to return to factory
settings or on Cancel
to keep the
current settings.
16. HINTS AND TIPS
WARNING!
Refer to Safety chapters.
16.1 The laundry load
• Divide the laundry into: whites,
coloureds, synthetics, delicates and
woollens.
• Follow the washing instructions on the
laundry care labels.
• Do not wash white and coloured items
together: whites may lose their
«whiteness» in the wash.
• Some coloured items can discolour
with the first wash. We recommend
that you wash them separately for the
first couple of times.
• Turn multilayered fabrics, wool and
items with printed illustrations inside
out.
• Pre-treat tough stains.
• Wash heavy soil stains with a special
detergent.
• Treat curtains with special care.
Remove the hooks and put the
curtains in a washing bag or
pillowcase.
• Do not wash laundry without hems or
with cuts. Use a washing bag to wash
small and/or delicate items (e.g.
underwired bras, belts, tights,
shoelaces, ribbons, etc. ).
• A very small load can cause balance
problems with the spin phase leading
to excessive vibration. If this occurs:
a. interrupt the program and open
the door (refer to "Daily Use"
chapter);
b. manually redistribute the load so
that the items are spaced evenly
around the tub;
c. press the Start/Pause button.
The spin phase continues.
• Avoid washing garments full of long
animal hair or poor quality garments
releasing lots of fluff that could block
the drain circuit and therefore
requiring the Service assistance.
• Make sure that you wash lint
collectors separately from lint
producer.
• Button up pillowcases, close zippers,
hooks and poppers. Tie up belts,
cords, shoelaces, ribbons and any
other loose elements.
• Empty pockets and unfold the items.
ENGLISH 43
• The recommended loads for each
program are indicated in the program
chart. Washing a maximum load
makes the most efficient use of water
and energy. For heavily soiled
laundry, reduce the load size.
16.2 Stubborn stains
For some stains, water and detergent is
not sufficient.
We recommend that you pre-treat these
stains before you put the items in the
appliance.
Special stain removers are available.
Use the special stain remover that is
applicable to the type of stain and fabric.
Do not spray stain remover on garments
near the appliance as it is corrosive to
the plastic parts.
16.3 Detergents type and
quantity of detergent
Low sudsing detergent is required for this
washing machine to prevent oversudsing
problems, unsatisfied washing result and
harm to the appliance. Low sudsing
detergents designed for front load
washing machines are labelled "Front
loading", "high efficiency", "HE" or
"Matic".
Do not use wrong types of detergent,
such as Top Loading, Handwash
detergent or Soap-Based products in
your front-load washing machine. This
can result in excessive suds, longer cycle
time, low spin speeds, poor rinsing and
overloading of the motor and, in extreme
cases, suds flowing out of the appliance
with symptoms similar to water leak.
Quantity of detergent to be
used
The choice of detergent and use of
correct quantities not only affects your
wash performance, but also helps to
avoid waste and protect the environment.
Although biodegradable, detergents
contain substances which in large
quantities can upset the delicate balance
of nature.
The choice and quantity of detergent will
depend on:
•
type of fabric (delicates, woollens,
cottons, etc);
• the colour of clothes;
• size of the load;
• degree of soil;
• wash temperature; and
• hardness of the water used.
Water hardness is classified by so-called
"degrees" of hardness.
Information on hardness of the water in
your area can be obtained from the
relevant water supply company, or from
your local authority.
You may have to try using the detergent
quantity as per manufactures'
instructions then compare the wash
result to the list below and adjust the
amount of detergent for your future
washes accordingly.
Not enough washing powder causes:
• the wash load to turn grey,
• greasy clothes.
Too much washing powder causes:
• sudsing,
• reduced washing effect,
• inadequate rinsing.
Use less detergent if:
• you are washing a small load,
• the laundry is lightly soiled,
• large amounts of foam during
washing.
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16.4 Ecological hints
To save water, energy and to help
protect the environment, we recommend
that you follow these tips:
• Normally soiled laundry may be
washed without prewashing in order
to save detergent, water and time (the
environment is protected too!).
•
The machine works more
economically if it is fully loaded.
• With adequate pre-treatment, stains
and limited soiling can be removed;
the laundry can then be washed at a
lower temperature.
•
To use the correct quantity of
detergent, refer to the quantity
suggested by the detergent producer.
17.
CARE AND CLEANING
WARNING!
Refer to Safety chapters.
17.1 External cleaning
Clean the appliance with mild soap and
warm water only. Fully dry all the
surfaces.
Do not use a scouring pads or any
scratching material.
CAUTION!
Do not use alcohol, solvents
or chemical products.
CAUTION!
Do not clean the metal
surfaces with chlorine-based
detergent.
17.2 Descaling
If you use the salt regularly
to activate the SoftWater
Technology, the descaling
procedure described in this
paragraph is not necessary.
If the water hardness in your
area is high or moderate, we
recommend that you use a
water descaling product for
washing machines.
Regularly examine the drum to check for
limescale.
The regular detergents already contain
water softening agents, but we
recommend to run a cycle with empty
drum and a descaling product
occasionally.
Always follow the
instructions that you find on
the packaging of the
product.
17.3 Maintenance wash
The repeated and prolonged use of low
temperature and short programs can
cause detergent deposits, fluff residues
and bacterial growth inside the drum and
the tub. This could generate bad odours
and mildew.
To eliminate these deposits and
hygienize the inner part of the appliance,
run a maintenance wash after about 60
cycles, especially when the message
Cleaning cycle recommended pops up
on the display:
1. Remove all laundry from the drum.
2.
3. Run a short cotton program at
high temperature with empty drum or,
if available, run the Machine Clean
program.
If the cleaning program is
postponed, the message
keeps on popping up during
next uses until it is run.
17.4 Door seal
This appliance is designed with a self
cleaning draining system, allowing light
fluff fibers that fall off the clothes to be
drained out with the water. Regularly
examine the seal. Coins, buttons, other
ENGLISH 45
small items can be recovered at the end
of the cycle.
Clean it when needed, using ammonia
cream cleanser agent without scratching
the seal surface.
Always obey the instructions
that you find on the
packaging of the product.
17.5 Cleaning the drum
Regularly examine the drum to prevent
unwanted deposits.
Rust deposits in the drum may occur due
to rusting foreign body in the washing or
tap water containing iron.
Clean the drum with special products for
stainless steel.
Always follow the
instructions that you find on
the packaging of the
product.
Do not clean the drum with
acidic descaling products,
scouring products containing
chlorine or iron or steel.
For a thorough clean:
1. Clean the drum with special products
for stainless steel.
Always follow the
instructions that you find on
the packaging of the
product.
2. Run a short cotton program at
high temperature with empty drum or,
if available, run the Machine Clean
program.
17.6 Cleaning the detergent
dispenser and the salt
compartment
Before cleaning, make sure
that the all compartments
are empty.
To prevent possible deposits of dried
detergent, clotted fabric softener,
formation of mould in the dispenser
drawer and/or salt fouling in the salt
compartment, once in a while carry out
the following cleaning procedure:
1.
Open the drawer. Press the catch as
indicated in the picture and pull the
drawer out.
Max
▼
Max
▼
Max
▼
Salt
Max
2. Remove the insert for the softener
and, if inserted, the container for
liquid detergent.
Max
▼
Max
▼
Max
▼
Salt
Max
▼
Max
▼
Salt
Max
▼
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M
ax
▼
M
a
x
▼
Ma
x
▼
Salt
3. Wash the drawer and all inserts
under running water.
Max
▼
Max
▼
4. Make sure that all detergent residue
is removed from the detergent
conveyor. Use a cloth.
5. Make sure that all detergent residue
is removed from the upper and lower
part of the recess. Use a small brush
to clean the recess.
6. Insert the detergent drawer into the
guide rails and close it. Run the
rinsing program without any
clothes in the drum.
M
ax
▼
M
a
x
▼
Ma
x
▼
Salt
17.7 Cleaning the drain pump
WARNING!
Disconnect the mains plug
from the mains socket.
Regularly check the drain
pump filter and make sure
that it is clean.
Clean the drain pump if:
•
The appliance does not drain the
water.
• The drum does not turn.
• The appliance makes an unusual
noise because of the blockage of the
drain pump.
• The message Check that the drain
filter is not clogged pops up.
ENGLISH 47
WARNING!
• Do not remove the filter
while the appliance
operates.
• Do not clean the pump if
the water in the appliance
is hot. Wait until the water
cools down
Proceed as follows to clean the pump:
1. Open the pump cover.
1
2
2. Place a suitable bowl below the drain
pump access to collect the water that
flows out.
3. Open the chute downwards. Always
keep a rag nearby to dry up any
water spillages when removing the
filter.
4. Turn the filter 180 degrees in anti-
clockwise direction to open it, without
removing. Let the water flow out.
5. When the bowl is full of water, turn
the filter back and empty the
container.
6. Repeat the steps 4 and 5 until the
water stops to flow out.
7. Turn the filter anti-clockwise to
remove it.
1
2
8. If it is necessary, remove fluff and
objects from the filter recess.
9. Make sure that the impeller of the
pump can rotate. If it does not rotate,
contact the Authorised Service
Centre.
10. Clean the filter under the water tap.
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11. Put the filter back into the special
guides by turning it clockwise. Make
sure that you tighten the filter
correctly to prevent leakages.
2
1
12. Close the pump cover.
2
1
When you drain the water with the
emergency drain procedure, you must
activate the drain system again:
a. Put 2 litres of water in the main
wash compartment of the
detergent dispenser.
b. Start the program to drain the
water.
17.8 Cleaning the inlet hose
and the valve filter
It is recommended to clean both the
filters of the inlet hose and valve
occasionally to remove any deposit,
collected over the time:
1. Remove the inlet hose from the tap
and clean the filter.
1
2
3
2. Remove the inlet hose from the
appliance by loosening the ring nut.
3. Clean the valve filter on the back of
the appliance with a toothbrush.
4. When you reconnect the hose to the
back of the appliance, turn it left or
right (not in vertical position)
depending on the position of your
water tap.
ENGLISH 49
45°
20°
17.9 Emergency drain
If the appliance cannot drain the water,
carry out the same procedure, described
in 'Cleaning the drain pump' paragraph. If
necessary, clean the pump.
When you drain the water with the
emergency drain procedure, you must
activate the drain system again:
1. Put 2 litres of water in the main wash
compartment of the detergent
dispenser.
2. Start the program to drain the water.
17.10 Frost precautions
If the appliance is installed in an area
where the temperature can reach the
values around 0° C or drop below,
remove the remaining water from the
inlet hose and the drain pump.
1. Disconnect the mains plug from the
mains socket.
2. Close the water tap.
3. Put the two ends of the inlet hose in
a container and let the water flow out
of the hose.
4. Empty the drain pump. Refer to the
emergency drain procedure.
5. When the drain pump is empty,
install the inlet hose again.
WARNING!
Make sure that the
temperature is higher than
0 °C before you use the
appliance again.
The manufacturer is not
responsible for damages
caused by low temperatures.
18. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
18.1 Introduction
WARNING!
Deactivate the appliance
before carrying out any
check.
The appliance does not start or it stops
during operation.
First try to find a solution to the problem
(refer to the "Possible failures" table). If
the problem persists, contact the
Authorised Service Centre.
In case of major problems, the buzzer
operates, an alarm message pops and
the Start/Pause button may flash
continuously, e.g.:
•
Check that the water inlet tap is open
- The appliance does not fill with
water properly.
• Check that the drain filter is not
clogged - The appliance does not
drain the water.
• Check that the door is properly closed
- The appliance door is open or not
closed correctly. Please check the
door!
If the appliance is
overloaded, remove
some items from the
drum and/or keep the
door pressed while
pressing the
Start/Pause
button until the indicator
stops flashing (see
the picture below).
www.aeg.com50
• Program will continue when electricity
supply is stable - The mains supply is
unstable. Wait until the mains supply
is stable.
• A water leak has been detected - The
anti-flood device is on. Disconnect the
appliance and close the water tap.
Contact the Authorised Service
Centre.
• Cleaning cycle recommended - Run
the Machine Clean program as
described in ‘Programs’ chapter. If
the cleaning program is postponed,
the message keeps on popping up
during next uses until it is run.
If the cleaning program is
postponed, the message
keeps on popping up
during next uses until it is
run.
18.2 Possible failures
Problem Possible solution
The program does not
start.
• Make sure that the mains plug is connected to the mains
socket.
• Make sure that the appliance door is closed.
• Make sure that there is no damaged fuse in the fuse box.
• Make sure that the Start/Pause has been touched.
• If the delay start is set, cancel the setting or wait for the end
of countdown.
• Deactivate the Child Lock function if it is on.
The appliance does not
fill with water properly.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too
low. For this information, contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the inlet hose has no kinks, damages or
bends.
• Make sure that the connection of the water inlet hose is cor‐
rect.
• Make sure that the filter of the inlet hose and the filter of the
valve are not clogged. Refer to "Care and cleaning".
The appliance fills with
water and drains immedi‐
ately
• Make sure that the drain hose is in the correct position. The
hose may be positioned too low. Refer to "Installation in‐
struction".
ENGLISH 51
Problem Possible solution
The appliance does not
drain the water.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Make sure that the drain filter is not clogged. Clean the fil‐
ter, if necessary. Refer to "Care and cleaning".
• Make sure that the connection of the drain hose is correct.
• Set the drain program if you set a program without drain
phase. If the drain program is not available in the program
dial, it can be set via App’.
• Set the drain program if you set an option which ends with
water in the tub.
The spin phase does not
operate or the washing
cycle lasts longer than
usual.
• Set the spin program. If the drain program is not available
in the program dial, it can be set via App’.
• Make sure that the drain filter is not clogged. Clean the
fil‐ter, if necessary. Refer to "Care and cleaning".
• Adjust manually the items in the tub and start the spin
phase again. This problem may be caused by balance
problems.
There is water on the
floor.
• Make sure that the couplings of the water hoses are tight
and there is not water leakages.
• Make sure that the water inlet hose and the drain hose
have no damages.
• Make sure you use the correct detergent and the correct
quantity of it.
• Too much detergent or unsuitable detergent creates too
much foam. Reduce detergent quantity and/or use a suita‐
ble detergent.
You cannot open the ap‐
pliance door.
• Make sure that a washing program that ends with water in
tub, has been selected.
• Make sure that the washing program is finished.
• Set the drain or the spin program if there is water in the
drum. If the spin and drain programs are not available in
the program dial, they can be set via App.
• Make sure that the appliance receives electrical power.
• This problem may be caused by a failure of the appliance.
Contact the Authorised Service Centre.
If you need to open the door, please read carefully "Emer‐
gency door opening".
• Make sure that the Remote Start Mode is not activated. De‐
activate it.
The message "Failed to
connect to your WiFi" ap‐
pears on the screen.
• Check the wireless signal.
• Check your home network and router.
• Restart the router.
• Contact your wireless service provider if there are further
problems with the wireless network.
www.aeg.com52
Problem Possible solution
The App cannot connect
to the appliance.
• Check the wireless signal.
• Check if your smart device is connected to the wireless net‐
work.
• Check your home network and router.
• Restart the router.
• Contact your wireless service provider if there are problems
with the wireless network.
• The appliance, the smart device, or both, need to be config‐
ured again because a new router has been installed or the
router configuration has been changed.
The App cannot fre‐
quently connect to the
appliance.
• Make sure that the wireless signal reaches the appliance.
Try to move the home router as near the appliance as pos‐
sible or consider purchasing a wireless range extender.
• Make sure the wireless signal is not disrupted by micro‐
wave. Turn the microwave off. Avoid using the microwave
and the remote control at the same time.
The appliance makes an
unusual noise and vi‐
brates.
• Make sure the levelling of the appliance is correct. Refer to
"Installation instruction".
• Make sure that the packaging and/or the transit bolts are re‐
moved. Refer to "Installation instruction".
• Add more laundry in the drum. The load may be too small.
The program duration
increases or decreases
during program exe‐
cution.
• The ProSense function is able to adjust the program du‐
ration according to the type and the laundry load size. Refer
to "The ProSense load detection" in "Daily Use" chapter.
The washing results are
not satisfactory.
• Increase the detergent quantity or use a different detergent.
• Use special products to remove the stubborn stains before
you wash the laundry.
• Make sure that you set the correct temperature.
• Decrease the laundry load.
• Make sure that no other type of detergent has been poured
the compartment
Salt
. In this case, refer to "Eliminating de‐
tergent or other additives from salt compartment'.
•
Make sure that no salt has been poured in the compartment
. If it happens, run a rinse cycle or run the washing cy‐
cle again.
Too much foam in the
drum during the washing
cycle.
• Reduce the quantity of detergent.
•
Too much detergent or unsuitable detergent has been
used. Reduce detergent quantity and/or use correct deter‐
gent.
Excessive consumption
of salt.
• Check if the water softener has been set to act also during
rinse phase. Refer to "How to set the water hardness level"
in "The Water Softener (Soft Water
)" chapter.
ENGLISH 53
Problem Possible solution
Salt is not consumed.
• The appliance may need a water softener regeneration: run
a Cottons or a Synthetics cycle. Refer to "Water softener re‐
generation" in "The Water Softener (
Soft Water)" chapter.
The drum is empty and
the display shows there
is some weight in.
• Press the On/Off button to deactivate the appliance and ac‐
tivate it again to set a tare.
The drum is full but the
display shows 0.0 kg.
• You loaded the laundry before activating the appliance.
Press the On/Off
button to deactivate the appliance.
• Empty the drum and follow the necessary steps. (Refer to
"Loading the laundry")
The drum light does not
go on.
• Make sure that the LED lamp is not burned. To replace it,
contact the Authorised Service Centre.
After the check, activate the appliance. The program continues from the point of
interruption.
If the problem occurs again, contact the Authorised Service Centre.
If the display shows other alarm codes. Deactivate and activate the appliance. If the
problem continues, contact the Authorised Service Centre.
18.3 Emergency door opening
In case of power failure or functioning
failure the appliance door remains
locked. The washing program continues
when the power is restored. If the door
remains locked in case of failure, it is
possible to open it using the emergency
unlock function.
Before opening the door:
CAUTION!
Risk of burns! Make sure
that the water temperature is
not too high and the laundry
is not hot. If necessary, wait
until they cool down.
CAUTION!
Risk of injury! Make sure
that the drum is not rotating.
If necessary, wait until the
drum stops rotating.
Make sure that the water
level inside the drum is not
too high. If necessary,
proceed with an emergency
drain (refer to «Emergency
drain» in «Care and
cleaning» chapter).
To open the door, proceed as follows:
1.
Press the On/Off button to switch the
appliance off.
2. Disconnect the mains plug from the
mains socket.
3. Open the filter flap.
4. Pull the emergency unlock trigger
downward once. Pull it downward
once again, keep it tensed and, in the
meanwhile, open the appliance door.
www.aeg.com54
5. Take out the laundry and then close
the appliance door.
6. Close the filter flap.
18.4 Eliminating detergent or
other additives from salt
compartment
Salt
Any type of detergent and additives
inadvertently poured in the compartment
Salt
must be eliminated completely.
If this happens, please proceed as
follows:
1. Pull the drawer out.
Max
▼
Max
▼
Max
▼
Salt
Max
2. Eliminate any trace of detergent or
additive and clean the compartment
thoroughly.
3. Insert the drawer back and pour salt
in the compartment
Salt
.
4. Close the drawer.
5. Run a cotton or synthetic cycle,
without reducing time, to restore the
water softener function.
19. ACCESSORIES
19.1 Available in
www.aeg.com/shop or from
authorised dealer
Read carefully the instructions supplied
with the accessory.
Only appropriate
accessories approved by
AEG ensure the safety
standards of the appliance. If
unapproved parts are used,
any claims will be
invalidated.
19.2 Fixing plate kit
If you install the appliance on a plinth
that is not an accessory supplied by
AEG, secure the appliance in the fixing
plates.
Read carefully the instructions supplied
with the accessory.
19.3 Stacking kit
The tumble dryer can be stacked on the
top of the washing machine only by using
the correct stacking kit.
ENGLISH 55
WARNING!
Do not put the tumble dryer
under the washing machine.
Verify the compatible
stacking kit by checking the
depth of your appliances.
19.4 Pedestal with the drawer
To raise your appliance and make
loading and unloading laundry easier.
The drawer can be used for laundry
storage e.g.: towels, cleaning products
and more.
20. WARRANTY
FOR SALES IN AUSTRALIA AND NEW
ZEALAND
ALL AEG BRANDED APPLIANCES
This document sets out the terms and
conditions of the product warranties for
AEG Appliances. It is an important
document. Please keep it with your proof
of purchase documents in a safe place
for future reference should there be a
manufacturing defect in your Appliance.
This warranty is in addition to other rights
you may have under the Australian
Consumer Law.
1. In this warranty:
a) ‘ACL’ or ‘Australian Consumer
Law’ means Schedule 2 to the
Competition and Consumer Act
2010;
b) ‘Appliance’ means any Electrolux
product purchased by you and
accompanied by this document;
c) ‘ASC’ means Electrolux’s
authorised serviced centres;
d) ‘AEG’ is the brand controlled by
Electrolux Home Products Pty
Ltd of 163 O’Riordan Street,
Mascot NSW 2020, ABN 51 004
762 341 in respect of Appliances
purchased in Australia and
Electrolux (NZ) Limited
(collectively “Electrolux”) of 3-5
Niall Burgess Road, Mount
Wellington, in respect of
Appliances purchased in New
Zealand;
e) ‘Warranty Period’ means the
period specified in clause 3 of
this warranty;
f) ‘you’ means the purchaser of the
Appliance not having purchased
the Appliance for re-sale, and
‘your’ has a corresponding
meaning.
2. Application: This warranty only
applies to new Appliances,
purchased and used in Australia or
New Zealand and is in addition to
(and does not exclude, restrict, or
modify in any way) other rights and
remedies under a law to which the
Appliances or services relate,
including any non-excludable
www.aeg.com56
statutory guarantees in Australia and
New Zealand.
3. Warranty Period: Subject to these
terms and conditions, this warranty
continues for in Australia for a period
of 60 months and in New Zealand for
a period of 60 months, following the
date of original purchase of the
Appliance.
4. Repair or replace warranty: During
the Warranty Period, Electrolux or its
ASC will, at no extra charge if your
Appliance is readily accessible for
service, without special equipment
and subject to these terms and
conditions, repair or replace any
parts which it considers to be
defective. Electrolux may, in its
absolute discretion, choose whether
the remedy offered for a valid
warranty claim is repair or
replacement. Electrolux or its ASC
may use refurbished parts to repair
your Appliance. You agree that any
replaced Appliances or parts become
the property of Electrolux.
5. Travel and transportation costs:
Subject to clause 7, Electrolux will
bear the reasonable cost of
transportation, travel and delivery of
the Appliance to and from Electrolux
or its ASC. Travel and transportation
will be arranged by Electrolux as part
of any valid warranty claim.
6. Proof of purchase is required before
you can make a claim under this
warranty.
7. Exclusions: You may not make a
claim under this warranty unless the
defect claimed is due to faulty or
defective parts or workmanship. This
warranty does not cover:
a) light globes, batteries, filters or
similar perishable parts;
b) parts and Appliances not
supplied by Electrolux;
c) cosmetic damage which does not
affect the operation of the
Appliance;
d) damage to the Appliance caused
by:
– negligence or accident;
– misuse or abuse, including
failure to properly maintain or
service;
– improper, negligent or faulty
servicing or repair works done
by anyone other than an
Electrolux authorised repairer
or ASC;
– normal wear and tear;
– power surges, electrical storm
damage or incorrect power
supply;
– incomplete or improper
installation;
– incorrect, improper or
inappropriate operation;
– insect or vermin infestation;
– failure to comply with any
additional instructions
supplied with the Appliance;
In addition, Electrolux is not liable
under this warranty if:
– the Appliance has been, or
Electrolux reasonably
believes that the Appliance
has been, used for purposes
other than those for which the
Appliance was intended,
including where the Appliance
has been used for any non-
domestic purpose;
– the Appliance is modified
without authority from
Electrolux in writing;
– the Appliance’s serial number
or warranty seal has been
removed or defaced.
8. How to claim under this warranty: To
enquire about claiming under this
warranty, please follow these steps:
a. carefully check the operating
instructions, user manual and the
terms of this warranty;
b. have the model and serial
number of the Appliance
available;
c. have the proof of purchase (e.g.
an invoice) available;
d. telephone the numbers shown
below.
9. Australia: For Appliances and
services provided by Electrolux in
Australia: Electrolux goods come with
guarantees that cannot be excluded
under the Australian Consumer Law.
You are entitled to a replacement or
refund for a major failure and for
compensation for any other
reasonably foreseeable loss or
ENGLISH 57
damage. You are also entitled to
have the Appliance repaired or
replaced if the Appliance fails to be of
acceptable quality and the failure
does not amount to a major failure.
‘Acceptable quality’ and ‘major
failure’ have the same meaning as
referred to in the ACL.
10. New Zealand: For Appliances and
services provided by Electrolux in
New Zealand, the Appliances come
with a guarantee by Electrolux
pursuant to the provisions of the
Consumer Guarantees Act, the Sale
of Goods Act and the Fair Trading
Act. Where the Appliance was
purchased in New Zealand for
commercial purposes the Consumer
Guarantee Act does not apply.
11. Confidentiality: You accept that if you
make a warranty claim, Electrolux
and its agents including ASC may
exchange information in relation to
you to enable Electrolux to meet its
obligations under this warranty.
Important Notice
Before calling for service, please ensure that the steps listed in clause 8 above have been
followed.
SERVICE AUSTRALIA
aeg.com/au
FOR SERVICE
or to find the address of your nearest au‐
thorised service centre in Australia
PLEASE CALL 1300 363 664
OR EMAIL
For the cost of a local call (Australia only)
FOR SPARE PARTS
or to find the address of your nearest spare
parts centre in Australia
PLEASE CALL 13 13 50
OR EMAIL
For the cost of a local call (Australia only)
SERVICE NEW ZEALAND
aegnewzealand.co.nz
FOR SERVICE
or to find the address of your nearest au‐
thorised service centre in New Zealand
PLEASE CALL 0800 234 234
OR EMAIL
(New Zealand only)
FOR SPARE PARTS
or to find the address of your nearest spare
parts centre in New Zealand
PLEASE CALL 0800 10 66 20
OR EMAIL
(New Zealand only)
AEG_Warr_May_17
21. ENVIRONMENTAL CONCERNS
Recycle materials with the symbol .
Put the packaging in relevant containers
to recycle it. Help protect the
environment and human health by
recycling waste of electrical and
electronic appliances. Do not dispose of
appliances marked with the symbol
with the household waste. Return the
product to your local recycling facility or
contact your municipal office.
*
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The software included in this product contains copyrighted software that is licensed under the BSD, GPL-2.0,
LGPL-2.0, LGPL-2.1, zLib, MIT, ISC, Apache 2.0 and others. It is possible to display the complete copy of the licenses
in the AEG App that can be downloaded from the corresponding App store from the License menu section. It is possible
to download the source code of the open source software used in the product by searching for Wi-Fi Module Software
version in NIUX subfolder at the following website: http://aeg.opensoftwarerepository.com.
AEG Home app
www.aeg.com/au
157031520-A-192020
