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12 - EN
What To Do If.....
What To Do If......
Problem Possible causes Solution
The appliance does not
work
Plug not connected Connect the plug
The appliance stops dur-
ing operation
The jug is empty Fill the jug
The jug was removed dur-
ing preparation.
Reposition the jug in the
specific site
Ingredients too thick or too
large like large chocolate
chips
Use finer ingredients
The cycle does not start
The jug has not been fitted Place the jug in the appropri-
ate site.
The whisk has not been
fitted
Check that the whisk has
been installed and posi-
tioned properly.
The milk fails to froth
Milk is not cold Use cold milk
The jug contains residual
water or is dirty
Make sure the jug is dry and
clean
The whisk used is not cor-
rect
Assemble the serrated whisk
Use of already frothed or
heated milk
Do not use milk that was
frothed or heated
Use of low-fat milk Use the proper type of milk
The ingredients do not
dissolve
The ingredients are
too thick or
too much
Chop the ingredients before
inserting them or check the
preparation tips
Contact local technical support if the problem is not solved or in case of other types
of faults.
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