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Problem solving guide
37
Problem Possible cause and remedy
After the cooktop has
been switched on,
appears in the display
for a few seconds.
The cooking zones do
not heat up.
The demonstration mode has been switched on.
Turn the rotary control for the front left cooking
zone anti-clockwise and hold.
Turn the rotary control for the front right cooking
zone twice briefly anti-clockwise and then turn
anti-clockwise and hold until appears in the
display.
A cooking zone
switches itself off
automatically.
A cooking zone might have been operated for too
long.
You can use the cooking zone again by switching
it back on (see "Safety switch-off").
The Booster has
automatically switched
off early.
The overheating protection mechanism has been
activated.
See "Overheating protection".
The cooking zone is not
working in the usual
way on the power
setting selected.
The overheating protection mechanism has been
activated.
See "Overheating protection".
Power setting 9 is
automatically reduced if
you select power
setting 9 on two linked
cooking zones or
extended zones at the
same time.
Operating both zones at power setting 9 would
exceed the permitted maximum power for the
cooktop.
Use another cooking zone which is not linked.
The food in the pan
hardly heats up or does
not heat up at all when
the Auto heat-up
function is switched on.
There is too much food in the pan.
Start cooking at the highest power setting and
then turn down to a lower one manually later on.
The pan is not conducting heat properly.
Use a different pan which is better able to conduct
heat on an induction cooktop.
A noise can be heard
after the appliance is
switched off.
The fan will continue running until the appliance has
cooled down. It will then switch itself off
automatically.
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