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Problem solving guide
36
With the help of the following guide, minor faults in the performance of the
appliance, some of which may result from incorrect operation, can be remedied
without contacting Miele. This will save you time and money because you won't
need a service call.
Please note that a call-out charge will be applied to unnecessary service visits
where the problem could have been rectified as described in these operating
instructions.
Problem Possible cause and remedy
The cooktop or cooking
zones cannot be
switched on.
There is no power to the cooktop.
Check if the circuit breaker has tripped. Contact
an electrician or Miele (for the minimum fuse
rating, see data plate).
There may be a technical fault.
Disconnect the appliance from the electricity
supply for approx. 1 minute. To do this:
– switch off at the wall socket, or switch off at the
isolator, or
– disconnect the mains circuit breaker.
Reset the trip switch in the mains fuse box, and
switch the appliance back on. If it still will not
switch on, contact a qualified electrician or Miele.
A smell and vapours are
given off when the new
appliance is being used.
The metal components have a protective coating.
When the appliance is used for the first time, this
causes a smell and possibly also vapour. The material
from which the induction coils are made also gives off
a smell in the first few hours of operation. This smell
will be less noticeable with each subsequent use
before dissipating completely. The smell and any
vapour given off do not indicate a faulty connection or
appliance and they are not hazardous to health.
In the display for a
cooking zone the
symbol flashes
alternately with the
selected power setting
or .
There is no pan on the cooking zone, or the pan is
unsuitable.
Use a suitable pan (see "Pans").
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