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37
EN
Symptoms Possible Cause & Solution
Appliance does not
operate.
Controls are not set properly.
• Make sure that the cycle should be correctly set. Close the door and press
the Start/Pause button.
Door is open.
• Close the door and make sure that nothing should be caught under the
door preventing it from closing completely.
Circuit breaker/fuse is tripped/blown.
• Check house circuit breakers/fuses. Replace fuses or reset breaker. The
appliance should be on a dedicated branch circuit. The appliance will
resume the cycle where it stopped once power is restored.
Control needs to be reset.
• Press the Power button, then reselect the desired programme and press
the Start/Pause button.
Start/Pause was not pressed after a cycle was set.
• Press the Power button, then reselect the desired programme and press
the Start/Pause button. The appliance is turned off if the Start/Pause
button is not pressed within 15 minutes.
Extremely low water pressure.
• Check another tap in the house to make sure that household water
pressure should be adequate.
Appliance is heating the water or making steam.
• The drum may stop operating temporarily during certain cycles, while
water is safely heated to a set temperature.
Buttons may not
function properly.
The door cannot be opened for safety reasons once the appliance starts.
• Check if the CL is illuminated. You can safely open the door after the
Door Lock icon turns off.
Door does not open. The door cannot be opened for safety reasons once the appliance starts.
• Check if the H icon is illuminated. You can safely open the door after the
H icon turns off.
Appliance is not filling
properly.
Filter clogged.
• Make sure the inlet filters on the fill valves are not clogged.
Inlet hoses may be kinked.
• Check that inlet hoses are not kinked or clogged.
Insufficient water supply.
• Make sure that both hot and cold water taps should be turned on all the
way.
Hot and cold inlet hoses are reversed.
• Check inlet hose connections.
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