User Manual Shark NV356E S2 Navigator Lift-Away Professional Upright Vacuum

• User Manual - (English)

• Warranty - (English)

• Care Instructions - (English)

• Spec Sheet (web) - (English)

Table of contents

• Getting Started
• Above-Floor Cleaning
• Storage
• Maintenance
• Ordering Parts
• Troubleshooting Guide

OWNER’S GUIDE Vacuum Cleaner

Getting Started

1. Handle with Stretch Hose
2. Accessory Holder
3. Extension Wand
4. Portable Lift-Away®
5. Motorized Floor Brush*
6. Crevice Tool
7. Dusting Brush
8. Pet Power Brush (NV356E only)
9. Wide Upholstery Tool (NV355 only)
10. Hard Floor Hero™

*NOTE: Motorized floor brush may differ from what is shown in the illustration above.

ACCESSORIES

HARD FLOOR HERO™ Provides outstanding hard floor cleaning for not just surface litter, but also stuck-on dust and debris. It is small enough to get into hard-to-reach areas and can conveniently be stored on board. (Fig. 1)

CREVICE TOOL Reach deep into narrow spaces and clean between cushions, under radiators and baseboards and in hard to reach crevices and corners. (Fig. 2)

DUSTING BRUSH Dust shelves, lamp shades, window blinds, books, furniture and other upholstered household items. (Fig. 3)

ACCESSORY HOLDER Designed to hold the crevice tool and dusting brush. For quick access to tools when vacuuming and cleaning around the house. (Fig. 4)

PET POWER BRUSH This unique tool was engineered for fast and easy removal of pet hair and ground in dirt from carpeted stairs and upholstery. (NV356E only) (Fig. 5)

WIDE UPHOLSTERY TOOL Remove pet hair and dust from curtains and other delicate fabrics and upholstery. (NV355 only) (Fig. 6)

Your new Shark Navigator® Lift-Away® Pro vacuum cleaner can easily be configured into different cleaning modes to meet all your cleaning needs: upright vacuum and portable Lift-Away® - both with constant suction power.

MODES:

1. UPRIGHT VAC Upright vacuuming - floors and carpets. (Fig. 7)

2. PORTABLE LIFT-AWAY® Take the Lift-Away® with you around the house to clean hard to reach places. (Fig. 8)

Mode 1: Upright Vac

WARNING: The On/Off switch is on the top of the Lift-Away® canister. Always ensure the power is OFF (“O” position) before plugging and unplugging. To reduce the risk of electric shock, unplug the unit before assembling, adding or removing attachments or converting modes.

TO ASSEMBLE:

1. Place the floor nozzle on a level surface.
2. Align the tube of the floor nozzle with the tube on the Lift-Away® canister and lower until you hear the two pieces click into place. (Fig. 9) When attaching the motorized floor brush, ensure that the latching mechanism is fully locked in place to ensure electrical connection has been made.
3. Attach the end of the extension wand to the tube on the back of the Lift-Away® canister until it clicks into place. (Fig. 10)
4. Slide the accessory holder (a) positioned opposite the upper cord wrap, over the extension wand. Align the tab with the groove and push down. (Fig. 11)
5. Push the handle (b) onto the top of the extension wand until you hear it click into place. (Fig. 11)
6. Insert the end of the stretch hose (c) into the connector on the back of the Lift-Away® canister. (Fig. 11)
7. Store the dusting brush (d) and the crevice tool (e) on the mounts of the accessory holder. (Fig. 11)

TO USE:

1. Rotate the cord release to quickly release the power cord.

2. Secure the power cord in the cord hook.

3. Press the On/Off switch (a) to the “I” position to vacuum bare floors (straight suction only) or to the “II” position to engage the motorized floor brush (for vacuuming carpets and rugs). (Fig. 12)

IMPORTANT: The motorized brush indicator light (b) will illuminate green when motorized floor brush is on, or red if there is a blockage or jam. (Fig. 12) This feature is designed to protect your Lifetime Belt that powers your motorized floor brush. See “Checking for Blockages” section.

4. Gently press the floor nozzle down with your foot while you grasp the handle and tilt it back towards you. (Fig. 13) NOTE: The rotating brush on the motorized floor brush will not spin unless the nozzle is flat against the floor and the handle is tilted back.

5. Due to the huge suction power of this vacuum, it may become necessary at times to adjust the suction release (c) on the handle. (Fig. 12) If the vacuum seems difficult to push or pull or if it is lifting up area rugs, adjust the suction release by rotating the collar 90° counterclockwise to open the valve. Rotate the collar clockwise to close the valve when you need high suction and for vacuuming floors.

6. Empty dust cup after vacuuming and periodically during use when it appears full. (See “Maintenance” section for instructions.)

7. When you are finished vacuuming, turn the vacuum off.

Mode 2: Portable Lift-Away®

Note: You can carry your vacuum cleaner in both modes by the carry handle located on top of the dust cup.

PORTABLE LIFT-AWAY®

1. Separate the portable Lift-Away® canister from the floor nozzle by pressing the red release button (a) on the side of the canister. Gently hold the nozzle to the floor with your foot and pull the canister up. (Fig. 14)
2. Press the handle release button (a) and pull the handle up or press the extension wand release button (b) and pull the extension wand up. (Fig. 15)
3. Attach desired accessory onto the end of either the extension wand or the handle.
4. Press the On/Off switch to the “I” position to turn the vacuum on for above-floor cleaning and hold the handle in one hand while you carry the portable Lift-Away® around the house with the other hand. (Fig. 16)

Above-Floor Cleaning

CLEAN ABOVE THE FLOOR IN UPRIGHT VAC OR PORTABLE LIFT-AWAY® MODE

1. Press the handle release button and pull the handle up or press the extension wand release button and pull the extension wand up.
2. Attach desired accessory onto the end of either the extension wand or the handle. (Fig. 17)
3. Your vacuum has tremendous suction power. Adjust the amount of suction with the suction release on the handle. Open the valve (a) by rotating the collar 90˚ counter-clockwise for low suction when doing light jobs such as drapes or fine surfaces. Close the valve (a) by rotating the collar clockwise 90˚ for high suction and when using the hand held power brush. (Fig. 17-a)
4. Press the On/Off switch to the “I” position to turn the vacuum on for above-floor cleaning.

IMPORTANT: Ensure vacuum is in upright position. Do not use position “II” when cleaning above the floor in the upright vac mode as this will engage the motorized floor brush. The rotating brush may damage your floor if run for a prolonged period of time in one area.

Storage

STORE YOUR VACUUM SAFELY

1. Convert your vacuum back to upright vac mode.
2. Rotate the upper quick cord release to its upright position and coil the power cord loosely around the two clips. Clip the plug onto the cord to secure. (Fig. 18)
3. Store the dusting brush and the crevice tool on the mounts on the accessory holder.
4. Store your vacuum cleaner safely in a cool dry area where it will not be a hazard, will not get damaged and will not cause damage to anyone or anything. NOTE: Empty dust cup after cleaning and prior to storing. (See “Maintenance” section for instructions.)

WARNING: Never insert sharp objects into any opening to clear an obstruction.

To reduce the risk of electric shock, unplug the unit before performing any cleaning, maintenance, or troubleshooting checks.

Reassemble all parts securely before operating vacuum.

DO NOT operate the vacuum without the pre-motor filters and dust cup in place.

DO NOT operate the vacuum with WET filters.

IMPORTANT: Make sure all filters are completely dry before inserting back into vacuum.

IMPORTANT: Damages caused while clearing or attempting to clear blockages are not covered under your product’s limited warranty

Maintenance

IMPORTANT: Loss of Suction may occur if foam filters are not cleaned every 3 months. Rinse and allow to air dry completely. Also, tap loose dirt off filter between washes as needed. Foam filters may appear dirty after use - this is normal.

EMPTYING THE DUST CUP

The dust cup needs to be emptied each time you vacuum and periodically during cleaning, when the dust cup appears full.

1. Undo the latches on the sides of the dust cup by lifting them up and outwards to remove the dust cup from the motor base. (Fig. 19)
2. Hold the dust cup over a trash receptacle and press the bottom door release button. (Fig. 20) Tap gently to empty contents. Press the door shut again until it clicks.
3. If needed, turn the dust cup upside down over the trash receptacle and press the top door release button. (Fig. 21) Tap gently to remove contents. Use a dry cloth or paper towel to remove debris stuck to the screen filter inside the dust cup. Press the door shut again until it clicks.
4. Replace the dust cup on top of the motor base. Hook the two latches onto the tabs on the sides of the dust cup and push down to lock.

CLEANING THE PRE-MOTOR FILTERS

1. Remove the dust cup.
2. Pull the 2 filters out from the top of the motor base. (Fig. 22)
3. Rinse the filters thoroughly in lukewarm water until the water runs clear. DO NOT put the filter in the washing machine or dishwasher. NOTE: The material in the filter will discolor over time. This is NORMAL and will not affect the performance of the filter.
4. Squeeze out excess water and let air-dry for at least 24 hours before replacing. Do not use a hair dryer or other heating methods to dry.
5. Place the felt filter in first, then the foam filter.
6. Replace the dust cup.

CLEANING THE POST-MOTOR HEPA FILTER

1. Remove the filter cover from the front of the vacuum by pulling up on the tab and pulling the cover away from the vacuum. (Fig. 23)
2. Take out the HEPA filter by pulling it straight out.
3. Turn the filter over so that the dirty side is on the bottom and vigorously tap it clean against a garbage can to remove any dust. (Fig. 24)
4. Wash the filter under the tap using lukewarm water with the dirty side face down until the water runs clear. (Fig. 25) DO NOT put the filter in the washing machine or dishwasher. NOTE: The material in the filter will discolor over time. This is NORMAL and will not affect the performance of the filter.
5. Allow the filter to air dry for 24 hours. Do not use a hair dryer or other heating methods to dry.
6. Once the HEPA filter is dry, replace it back into the vacuum.
7. Replace the cover by inserting the two tabs into the holes at the top and then swinging the cover down until it clicks into place.

CLEANING THE POWER BRUSH

1. Slide the locking latch (a) forward and tilt the bottom cover upward to remove. (Fig. 26)
2. Carefully remove any blockage or debris and cut away any build-up of hair or string wrapped around the rotating bristle brush with scissors.
3. To reassemble, insert the tabs on the front edge of the bottom cover into the matching holes in the top half and tilt it back down until it clicks into place. (Fig. 27)

CLEANING THE MOTORIZED FLOOR BRUSH

When your motorized floor brush needs cleaning or locks onto an object, it automatically shuts down to prevent damage to your lifetime belt. The indicator light will illuminate red warning you to turn off the vacuum and clear blockage immediately. The light will reset itself once blockage has been cleared and power has been cycled on/off or vacuum has been locked in the upright position.

1. Detach the motorized floor brush from the portable Lift-Away® canister.
2. Inspect the opening underneath and the rotating brush. If a build-up of debris is present, remove it. Carefully cut anything wound around the rotating brush with scissors. Avoid damaging or cutting the bristles. (Fig. 28)

Note: Make sure you are working in a well lit area and use a flashlight to help search for blockages.

CHECKING FOR BLOCKAGES

Blockages may cause your vacuum to overheat and shut down. To prevent this from happening, check potential blockage areas after heavy use or if you detect a loss of suction or poor cleaning performance.

1. Dust Cup
   • Dust cup may be full. Empty dust cup.
2. Pre-Motor & Post-Motor Filters
   • Pre-motor filters require washing every 3 months for optimum performance. The post-motor HEPA filter needs to be washed every 2 years.
   • Ensure that all the filters are clean.
3. Accessories
   • Check intake openings: Extension Wand - Dusting Brush - Crevice Tool - Pet Power Brush
4. Hose and Connections to Vacuum
   • Detach the stretch hose from the back of the portable Lift-Away® canister by squeezing the tabs together and pulling up. (Fig. 29) Straighten out the hose and look inside for blockages.
   • Remove the dust cup and extension wand and separate the portable Lift-Away® canister from the motorized floor brush. Look in all 4 openings for any blockages. (Fig. 30)
5. Motorized Floor Brush
   • (Side suction models) - Detach the hose on the motorized floor brush at the top by squeezing the tabs together and pulling out, and at the bottom by pulling out the connector. Inspect inside the 3 holes. (Fig. 31)
   • (Center suction models) - Turn motorized floor brush over and detach the hose by squeezing the tabs together and pulling it out. Straighten out the hose and inspect the inside for any blockages. (Fig. 32, Fig. 33)

Ordering Parts

To order additional parts or accessories go to website or call 1-800-798-7398.

Troubleshooting Guide

Importantan Safety Instructions

WHEN USING AN ELECTRICAL APPLIANCE, BASIC SAFETY PRECAUTIONS SHOULD ALWAYS BE OBSERVED, INCLUDING THE FOLLOWING:

READ ALL INSTRUCTIONS BEFORE USING YOUR SHARK NAVIGATOR® LIFT-AWAY® PRO.

POLARIZED PLUG: To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). As a safety feature, this plug will fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT force into outlet or try to modify to fit.

WARNING: To reduce the risk of electric shock or injury, do not use outdoors or on wet surfaces.

WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

GENERAL ELECTRICAL SAFETY:

1. Unplug from electrical outlet when not in use and before servicing.
2. DO NOT use vacuum with a damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to SharkNinja Operating LLC for examination, repair, or adjustment.
3. DO NOT pull or carry vacuum by the cord.
4. DO NOT unplug by pulling on cord; to unplug, grasp the plug, not the cord.
5. DO NOT handle plug or appliance with wet hands.
6. DO NOT run the vacuum over the power cord.
7. DO NOT use the cord as a handle.
8. DO NOT close a door on the cord.
9. DO NOT pull cord around sharp corners. The use of an extension cord is not recommended.
10. DO NOT leave appliance when plugged in.
11. Keep cord away from heated surfaces.
12. Turn off all controls before plugging or unplugging vacuum cleaner.
13. Always turn off this appliance before connecting or disconnecting motorized nozzle.
14. Store your appliance with the power cord secured around the two cord holders-as shown in the storage instructions.

HOSE ATTACHMENTS:

1. DO NOT use if air flow is restricted; if the air paths, the hose, or the accessories become blocked, turn the vacuum cleaner off. Remove all obstructions before you turn on the unit again.
2. Keep the end of the hose and accessory openings away from face and body.
3. Keep cleaning tools and hose suction openings away from hair, face, fingers, uncovered feet, or loose clothing.
4. Only use manufacturer’s recommended attachments.

GENERAL USE:

1. Use only as described in this manual.
2. DO NOT put any objects into openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
3. Keep your work area well lit.
4. Keep the vacuum moving over the carpet surface at all times to avoid damaging the carpet fibers.
5. DO NOT place vacuum on unstable surfaces such as chairs or tables.
6. DO NOT allow young children to operate the vacuum or use as a toy. Close attention is necessary when used by or near children.
7. DO NOT use vacuum cleaner if it has been dropped, damaged, left outdoors, or submerged in water. Return to SharkNinja Operating LLC for examination, repair, or adjustment.
8. DO NOT use without dust cup and/or filters in place.

DUST CUP/FILTERS/ACCESSORIES:

Before turning on the vacuum:

1. Make sure that all filters are thoroughly dry after routine cleaning.
2. Make sure that dust cup and all filters are in place after routine maintenance.
3. Make sure accessories are free of blockages.
4. Only use filters and accessories provided by SharkNinja Operating LLC. [Failure to do so will void the warranty.]

GENERAL CLEANING:

1. DO NOT pick up large-sized objects.
2. DO NOT pick up hard or sharp objects such as glass, nails, screws or coins that could damage the vacuum cleaner.
3. DO NOT pick up smoking or burning objects such as hot coals, cigarette butts, fireplace ash or matches.
4. DO NOT use to pick up drywall dust.
5. DO NOT pick up flammable or combustible materials such as lighter fluid, gasoline, or kerosene or use vacuum in areas where they may be present.
6. DO NOT pick up toxic solutions such as chlorine bleach, ammonia, or drain cleaner.
7. DO NOT use in an enclosed space where vapors are present from paint, paint thinner, moth-proofing substances, flammable dust or other explosive or toxic materials.
8. DO NOT vacuum up any liquids.
9. DO NOT immerse vacuum cleaner in water or other liquids.
10. DO NOT use outdoors or on wet surfaces; use only on dry surfaces.
11. Use extra care when cleaning on stairs.