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93
Troubleshooting
Deleting/Editing Images
Computers
Symptom Cause Solution
Your camera cannot
delete an image.
The image is protected.
You are using a “Memory Stick Duo” with a
write-protect switch, and the write-protect
switch is set to the LOCK position.
p Cancel the protection (page 66).
p Set it to the recording position (page 109).
You have deleted an
image by mistake.
Once you have deleted an image, you cannot
restore it.
p Marking - (protect) will prevent you from deleting images by
mistake (page 66).
p Accidental deletion can be prevented by setting the write-
protect switch of a “Memory Stick Duo” that has a write-protect
switch to the LOCK position (page 109).
The resizing function
does not work.
You cannot resize movies and Multi Burst
images.
You cannot display a print
(DPOF) mark.
You cannot display print (DPOF) marks on
movies.
You cannot cut images. The movie is not long enough to cut.
Protected movie cannot be cut.
Still images cannot be cut.
p Cancel the protection (page 66).
Symptom Cause Solution
You do not know if the OS
of your computer is
compatible.
p Check “Recommended computer environment” (pages 75 and
86).
You cannot install the
USB driver.
p In Windows 2000, log on as Administrator (authorized
Administrators) (page 75).
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