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119
Troubleshooting
Troubleshooting
If you have trouble with your camera, try
the following solutions.
1 First, check the items on pages 119 to
129. If the screen shows
“C:ss:ss,” the self-diagnosis
function is working. Please see
page 133.
2 Should your camera still not work
properly, press the RESET button
located inside the battery/“Memory
Stick” cover, then turn on the camera
again. (This will clear the date and time
settings, etc.)
3 Should your camera still not work
properly, consult your Sony dealer or
local authorized Sony service facility.
Battery and power
RESET
Symptom Cause Solution
You cannot charge the
battery pack.
• The camera is turned on. p Turn the camera off (page 18).
The battery pack cannot
be installed.
• The battery pack is not installed correctly. p Install the battery pack while pushing the battery eject lever
down using the front edge of the battery pack (page 14).
The e on the display
window flashes quickly
when charging a battery
pack.
• The battery pack is not installed correctly.
• The battery pack has malfunctioned.
p Install the battery pack correctly (page 14).
p Consult your Sony dealer or local authorized Sony service
facility.
The r on the display
window does not flash
when charging a battery
pack.
• The AC Adaptor is disconnected.
• The AC Adaptor has malfunctioned.
• The battery pack is not installed correctly.
• The battery pack is completely charged.
p Properly connect the AC Adaptor (page 14).
p Consult your Sony dealer or local authorized Sony service
facility.
p Install the battery pack correctly (page 14).
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