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I can’t find the “ESP” access point during configuration.
• Press and hold the power button on the outlet for 5 seconds , or
until the LED light starts blinking, to trigger Configuration Mode.
The “ESP” access point will appear in your list of available WiFi
connections.
• During Configuration Mode, the LED light on the outlet will slowly
blink blue. You will have 5 minutes to pair the outlet with your
phone.
My outlet is offline.
1. Make sure your router is connected to the internet, and your
phone’s network connection is working properly.
2. Delete the offline outlet from the VeSync app. Swipe left (iOS) or
tap and hold (Android), and tap Delete.
3. Reset the outlet by pressing and holding the power button for more
than 15 seconds, or until the LED light starts blinking. The light will
blink for 10 seconds and turn off.
4. Once the outlet has been deleted and reset, reconfigure your outlet
with the VeSync app.
5. When the outlet is online again, go to Device Settings, and tap
Upgrade Firmware.
Note: Power outages, internet outages, or changing WiFi routers may
cause your outlets to go offline.
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