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Troubleshooting en
51
Fault Cause troubleshooting
The water is not draining. The water outlet hose is con-
nected too high.
▶
Install the water outlet hose at a
maximum height of 1 metre.
→"Technical specifications",
Page60
Water is not flowing in. De-
tergent is not being dis-
pensed.
You have not pressedStart/
Reload.
▶
Press Start/Reload.
The filter in the water inflow
is blocked.
▶
Clean the water inflow filter
→Page46.
The tap is turned off.
▶
Turn on the tap.
The water inlet hose is
kinked or jammed.
▶
Ensure that the water inlet hose is
not kinked or jammed.
The spin cycle runs several
times.
The unbalanced load detec-
tion system eliminates an im-
balance by repeatedly redis-
tributing the laundry.
▶
Not a fault – no action required.
Note:When loading, where possible,
place large and small items of laundry
together in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
The programme duration
changes during the wash
cycle.
The programme operation is
optimised electronically.
This may change the pro-
gramme duration.
▶
Not a fault – no action required.
The unbalanced load detec-
tion system eliminates an im-
balance by repeatedly redis-
tributing the laundry.
▶
Not a fault – no action required.
Note:When loading, where possible,
place large and small items of laundry
together in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
Foam detection system
switches on a rinse cycle if
foam build-up is too high.
▶
Not a fault – no action required.
No water is visible in the
drum.
Water is below the visible
area.
▶
Not a fault – no action required.
Drum jerks after the pro-
gramme starts.
This is caused by an internal
motor test.
▶
Not a fault – no action required.
Residual water is present in
the compartment .
Insert in compartment is
blocked.
▶
→"Cleaning the detergent drawer",
Page42
Vibrations and movement of
the appliance whilst spin-
ning.
Appliance is not correctly
aligned.
▶
Aligning the appliance
The appliance feet are not
fixed.
▶
Secure the appliance feet. Aligning
the appliance
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